dayone-app

[dayone-app]

In reality, we couldn't steal your data even if we wanted to (we don't).

Your data in Day One is yours - you can choose how to manage the content you store with Day One. You can share content publicly, not share your content, or encrypt your content. If you encrypt your content, we are not able to decrypt it. We offer various ways to export data, so your data goes where you do.

Since the 2.2 update for both iOS and Mac, end-to-end encryption is enabled by default and only you have the encryption key to decrypt it. Find out more here.

As part of Automattic, we support and promote the encryption of user data, and we do not provide access to user data through “back doors” in our systems. See: https://wordpress.com/support/report-blogs/legal-guidelines/#a-note-on-back-doors-and-encryption

We make money through Premium Subscriptions, and maintaining the upmost standard of security is a key reason people decide to upgrade. Even if we could mine and sell your data, we have no incentive to do so. 

[dayone-app]

We take privacy very seriously, here’s a couple ways: 

Your data in Day One is yours - you can choose how to manage the content you store with Day One. You can share content publicly, not share your content, or encrypt your content. If you encrypt your content, we are not able to decrypt it. We offer various ways to export data, so your data goes where you do.

Since the 2.2 update for both iOS and Mac, end-to-end encryption is enabled by default and only you have the encryption key to decrypt it. Find out more here.

As part of Automattic, we support and promote the encryption of user data, and we do not provide access to user data through “back doors” in our systems. See: https://wordpress.com/support/report-blogs/legal-guidelines/#a-note-on-back-doors-and-encryption

[dayone-app]

Neither will we.

We carefully review every law enforcement request we receive and push back if we believe the request is invalid or over-broad. We require valid U.S. legal process before producing information; the only exception is for emergency situations if we believe that there is an immediate threat of death or serious physical injury. 

In those instances, we only share the least amount of information possible, which generally means data like your email address (if you have an account), or the device you used Day One on. We have no access to your encrypted journal content, and cannot decrypt it.  

You can see statistics on government requests we’ve received across Automattic products and our response to them in Automattic’s Transparency Report.

Here’s the updated section in our Privacy Policy: 

If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Service; (b) comply with relevant laws, or warrants, subpoenas, court orders, and other enforceable legal process; or (c) protect the property or rights belonging to Day One, you, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose the least amount of information as possible to address the emergency without delay.

[dayone-app]

We carefully review every law enforcement request we receive and push back if we believe the request is invalid or over-broad. We require valid U.S. legal process before producing information; the only exception is for emergency situations if we believe that there is an immediate threat of death or serious physical injury. 

In those instances, we only share the least amount of information possible, which generally means data like your email address (if you have an account), or the device you used Day One on. We have no access to your encrypted journal content, and cannot decrypt it.  

You can see statistics on government requests we’ve received across Automattic products and our response to them in Automattic’s Transparency Report.

Here’s the updated section in our Privacy Policy: 

If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Service; (b) comply with relevant laws, or warrants, subpoenas, court orders, and other enforceable legal process; or (c) protect the property or rights belonging to Day One, you, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose the least amount of information as possible to address the emergency without delay.

[dayone-app]

We take privacy very seriously, here’s a couple ways: 

Your data in Day One is yours - you can choose how to manage the content you store with Day One. You can share content publicly, not share your content, or encrypt your content. If you encrypt your content, we are not able to decrypt it. We offer various ways to export data, so your data goes where you do.

Since the 2.2 update for both iOS and Mac, end-to-end encryption is enabled by default and only you have the encryption key to decrypt it. Find out more here.

As part of Automattic, we support and promote the encryption of user data, and we do not provide access to user data through “back doors” in our systems. See: https://wordpress.com/support/report-blogs/legal-guidelines/#a-note-on-back-doors-and-encryption

[dayone-app]

In reality, we couldn't mine your data even if we wanted to (we don't).

Your data in Day One is yours - you can choose how to manage the content you store with Day One. You can share content publicly, not share your content, or encrypt your content. If you encrypt your content, we are not able to decrypt it. We offer various ways to export data, so your data goes where you do.

Since the 2.2 update for both iOS and Mac, end-to-end encryption is enabled by default and only you have the encryption key to decrypt it. Find out more here.

As part of Automattic, we support and promote the encryption of user data, and we do not provide access to user data through “back doors” in our systems. See: https://wordpress.com/support/report-blogs/legal-guidelines/#a-note-on-back-doors-and-encryption

We make money through Premium Subscriptions, and maintaining the upmost standard of security is a key reason people decide to upgrade. Even if we could mine and sell your data, we have no incentive to do so.

[dayone-app]

@fatefulfindings That's helpful feedback, thank you! We understand that people, especially on Tumblr as you note, are rightfully protective of their data and cynical of what brands say, and our policy was admittedly unclear.

We're working on rectifying these misconceptions, as you've seen, and have already updated our privacy policy language as a small first step.

We know not everyone will trust us, and that's okay, but we at least want to make sure we're being accurately represented (which is on us to demonstrate, as much as anyone viewing an ad).

"And I do remember reading a line somewhere in the privacy policy saying "the most important thing we store is your journals." That makes complete sense! For us, storing does not equal accessing, but that would certainly not be clear to someone who doesn't know all the nitty-gritty aspects of our product.

Thanks again, we'll continue to listen to feedback and improve the way we communicate. - Day One

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We’ve updated our privacy policy to explain our approach to law enforcement requests, as we recognize it may not have been clear. 

We carefully review every law enforcement request we receive and push back if we believe the request is invalid or over-broad. We require valid U.S. legal process before producing information; the only exception is for emergency situations if we believe that there is an immediate threat of death or serious physical injury. 

In those instances, we only share the least amount of information possible, which generally means data like your email address (if you have an account), or the device you used Day One on. We have no access to your encrypted journal content, and cannot decrypt it.  

You can see statistics on government requests we’ve received across Automattic products and our response to them in Automattic’s Transparency Report.

Here’s the updated section in our Privacy Policy: 

If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Service; (b) comply with relevant laws, or warrants, subpoenas, court orders, and other enforceable legal process; or (c) protect the property or rights belonging to Day One, you, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose the least amount of information as possible to address the emergency without delay.

[dayone-app]

This is untrue. Day One is built with end-to-end encryption, which means we couldn't access your data even if we wanted to, as it never touches our servers. You can learn more here: https://dayoneapp.com/guides/day-one-sync/end-to-end-encryption-faq/

[dayone-app]

Sure, can completely understand that confusion and we're working to clarify it in our privacy policy. This is a very standard clause that would basically mean - if someone reported you to the police for discussing said Devious Crimes in your Day One journal, we would legally have to turn over upon request any information we had that might help the investigation - username, date last used, etc. but we CANNOT see any of your actual content, and the police couldn't either unless they were given your log in information (which we don't have) or physically in the app on your person device.

We don't store any user generated content anywhere and literally have no way of accessing it.

No worries if you feel like redownloading or not, just trying to clear up the misconception!

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We appreciate the concerns around privacy, but this is not true. We never have and never will sell user data. Even if we wanted to, we cannot access user content as it's encrypted and your private keys are saved to your private key store on your device and never touches our servers.

We build Day One specifically to be a safe place to store your private thoughts and information. If you have any specific questions about how our end-to-end encryption works, please reach out to our customer support team and we'd be happy to discuss.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We appreciate the concerns around privacy, but this is not true. We never have and never will sell user data. Even if we wanted to, we cannot access user content as it's encrypted and your private keys are saved to your private key store on your device and never touches our servers.

We build Day One specifically to be a safe place to store your private thoughts and information. If you have any specific questions about how our end-to-end encryption works, please reach out to our customer support team and we'd be happy to discuss.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We appreciate the concerns around privacy, but this is not true. We never have and never will sell user data. Even if we wanted to, we cannot access user content as it's encrypted and your private keys are saved to your private key store on your device and never touches our servers.

We build Day One specifically to be a safe place to store your private thoughts and information. If you have any specific questions about how our end-to-end encryption works, please reach out to our customer support team and we'd be happy to discuss.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We appreciate the concerns around privacy, but this is not true. We never have and never will sell user data. Even if we wanted to, we cannot access user content as it's encrypted and your private keys are saved to your private key store on your device and never touches our servers.

We build Day One specifically to be a safe place to store your private thoughts and information. If you have any specific questions about how our end-to-end encryption works, please reach out to our customer support team and we'd be happy to discuss.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We appreciate the concerns around privacy, but this is not true and baby seal would never, he doesn't even have posable thumbs. We never have and never will sell user data. Even if we wanted to, we cannot access user content as it's encrypted and your private keys are saved to your private key store on your device and never touches our servers.

We build Day One specifically to be a safe place to store your private thoughts and information. If you have any specific questions about how our end-to-end encryption works, please reach out to our customer support team and we'd be happy to discuss.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

We appreciate the concerns around privacy, but this is not true. We never have and never will sell user data. Even if we wanted to, we cannot access user content as it's encrypted and your private keys are saved to your private key store on your device and never touches our servers.

We build Day One specifically to be a safe place to store your private thoughts and information. If you have any specific questions about how our end-to-end encryption works, please reach out to our customer support team and we'd be happy to discuss.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.

[dayone-app]

Noted!

p.s. Please download our app.

We know this ad seems desperate (it is). Please try our journaling app, Day One. It’s pretty cool and free.