ekarkatty

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sayinggoodbye:

Deftones - Sextape

“the ocean takes me into watch you shaking, watch you weigh your powers, tempt with hours of pleasure”

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Submarine (2010)

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“If you’re not willing to sound stupid, you don’t deserve to be in love.”

— A Lot Like Love (2005)

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Creating an Innovation Lab in Your Organization?

Someone called to chat last month about creating an innovation lab in their organization. Here are some paraphrases and additional thoughts from the conversation that may help others.

Source: InnovationNorway @ Stanford d.School, Flickr

Q: We’re thinking of creating a space where people can come to bounce ideas off of us. Yes, it’s somewhat vague, but we want a place in our organization where this can happen, and where we can be available to anyone looking for creative problem-solving.

A: Your instinct is right about being able to help people as they need it. Yes, having a physical space where people can come and whiteboard ideas and sticky note possibilities is critical. It lets them know that they’re entering a place where a different mindset for problem-solving is welcome. But I’ve found internal innovation labs can be largely focused on problem exploration and definition. While prototyping may also occur in your new space, testing, iteration, implementation and evaluation may not be happening there. This means follow-up is critical after people visit your space. How might you help them to follow through?

We were unsuccessful in championing an educational-based approach to innovation (teaching people Human-Centered Design, design strategy, Lean Process Improvement, Behavioral Insights/Economics, visual facilitation, etc.). We were much more successful when people had a specific problem, and we used those techniques to address their immediate needs.

The daily urgencies that colleagues experience mean we need to help them now. So include educational opportunities for them as the process unfolds (e.g., templates, How To instructions, videos, books, etc), but don’t make it the primary objective. Consider that they may return for more assistance after having experienced your warmth and value. Then you can focus more on them learning your innovator’s mindset and toolkit. 

Source: musicisentropy, Flickr

Q: What are the metrics you use to evaluate success?

A: It depends on the purpose of the internal innovation lab or space you’re creating. Our purpose is to improve how clients, community partners and employees experience service delivery. The strategy is to use service design. The intention is to make the work of the Agency more effective. 

Our success metrics include “How much/many did we do? How well did we do it? How is anyone better off?” (based on the work of Mark Friedman, Trying Hard Isn’t Good Enough, who created Results-Based Accountability). It can be tough to account for everything we do this way, but we try.

We’re now in the process of following up with some people, 6 - 12 months after working together, in order to learn about our impact. Their stories will hopefully be a future blog post. 

Speaking of stories, qualitative data is important when measuring impact. Stories and visuals of people understanding the problem and experimenting with solutions are powerful. Document and photograph as this work unfolds (be sure to ask people for their permission, letting them know how the info may be used). 

Source: Sea Turtle, Flickr

Q: Any other advice?

A: Besides not feeding giant scorpions? Yes!

- Who are your internal sponsors especially at the executive level?

- Staffing and budget requirements? There are likely no shortage of creative and innovative people where you are. How might you honor the work they have already done, frame this initiative within a history of being in an innovative organization, and identify them and others as champions of your work? An annual celebration of innovative work may be one approach as well as an ongoing newsletter or blog.

- Who are the other stakeholders of this initiative? How might their voices be included in its creation and ongoing success? What might “co-creation” with these stakeholders look like at different phases of developing and sustaining your innovation lab? 

- What is the north star or guiding orientation for your innovation lab (e.g., measurably improve how clients, employees and community partners experience service delivery)? 

- Are there principles or a “playbook” that you and others could follow that would help you head towards this north star? These would serve as guidelines for behavior and language to create team norms (e.g., Focus on user needs. Be explicit about assumptions and question them. Design for mobile experiences)?

- Do you have a “Theory of Change” or game plan for producing and measuring results in the coming months and years? Does the plan include quick wins? Will others easily understand your plan? The sooner you get to prototyping possible solutions with people who want your help then the sooner you’re creating outputs and impact in your organization. See more about strategy here.

- What are you calling yourselves? How are you explaining your call to action? We first described ourselves as a “Learning Lab.” Our coworkers understood our mission was training, not working with them to solve problems. We then became known as the Agency’s “Innovation Office,” and now they ask how we (not themselves or colleagues) are innovating the Agency. Your name should communicate your mission and how it is dependent on everyone together, not just you. It took us a looooong time to create a simple infographic with less than 15 words to explain who were are, what we do and why.

Feel free to email me at marc (dot) hebert (at) sfgov.org for any questions. Our lessons learned are many so we’re happy to help.

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🌈🌞🌈🌥️🌈☀️🌈☁️🌈🌤️🌈🌥️ (en Buenos Aires, Argentina) https://www.instagram.com/p/CP09KQRAAu7/?utm_medium=tumblr

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Iknowhowifeel ⚡ (en Buenos Aires, Argentina) https://www.instagram.com/p/CPRe9SEAlFy/?utm_medium=tumblr

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He got a Quarantine effect 🧡 😘 https://www.instagram.com/p/CCtwSJzJZou/?igshid=lxlnctsk87f0

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Serie: Muro de estilos - Chica azul Acrílico sobre lienzo 🎨 . . . #haircolors #colorfulhair #art #fantasyhair #painting #amateur #acrilico #pintar #popart #cartoon https://www.instagram.com/p/CAnYVbDAdle/?igshid=cpg29ldqwjax

#haircolors #colorfulhair #art #fantasyhair #painting #amateur #acrilico #pintar #popart #cartoon

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Te las voy a enumerar...

02:11am 20/04/2020

Hoy quiero enumerar lo que me gusta de ti, me parece una buena manera de sonreír cuando te extraño (Teniendo en cuenta  que llevo semanas sin poder darte un abrazo y un beso)

1. Tus ojos, ya lo sabes, son el reflejo de todo lo que eres.

2. Me gusta cuando ríes hasta que salen lagrimas.

3. Tus manos... la fuerza que tienen, capaces de dar caricias y placer, de hacer arte y proteger.

4. Me atrae lo culto, que sepas de lo que te apasiona...los libros, la música, la historia, la filosofía, las artes, la electrónica y todas esas cosas que no logro entender, pero que amablemente me cuentas 

5. Tu gusto por la cerveza, por lo artesanal en general 

6. me gusta lo acertado que eres con las palabras, el respeto que demuestras

7. Tu sinceridad hacía mi, desde el día 1 en que te conocí

8. me gusta cuando pruebas cosas, aunque no sepas si te van a gustar, sobretodo con lo que te cocino 

9. Admiro tu nobleza, lo buen muchacho, la amabilidad y la paz que transmites

10. Me encanta tu olor, lo limpio y cuidado que eres

11. Me gustan tus besos, tus mimos y  tus abrazos con suspiros 

12. amo la energía que emanas; proyección, positivismo, un total You can do it

13. Admito que me derrite tu romanticismo acertado 

14. Me calienta tu picardía, ese juego sexual que tienes, las fantasías que compartes conmigo 

15. Te admiro como hijo, como trabajador, como amigo y como novio, por supuesto; nunca había conocido a alguien que me dejara boquiabierta en esos roles.

16. Me agrada escucharte contando o explicando algo 

17. Me encanta toooodo tu cuerpo, desde los pelitos rubios en tus cejas hasta el final del camino de pelos que pasa por tu pecho

18. Me gusta como haces el asado, y sí, es muy importante destacar esa habilidad que tienes 

19. Me gusta tu voz, cuando te asombras e incluso cuando dices malas palabras 

20. Aplaudo tu manera de organizarte, lo puntual y comprometido que eres con las cosas, sin importar que tan simple sea.

también quiero hacerte saber que todo lo que conozco de ti me hace bien, me enamora locamente, tanto, que a veces no me creo la increíble persona que me abrió las puertas a su corazón precioso. Agradezco la fuerza que me das, el  poder decirte todo lo que siento con libertad y lo hermoso que eres (hasta que te empalagues) Te quiero, mi amor 

#ekarkatty #personal #lovestory

[ekarkatty]

Yes, sailor ... I'm the captain 🚢⚓ . . . #quarantinelife #painting #captain #ilustracion #art #amateur #pintar #pinterest (en Ciudad Autónoma de Buenos Aires) https://www.instagram.com/p/B-Pk8Vpgxm9/?igshid=167uq3huvaycj

#quarantinelife #painting #captain #ilustracion #art #amateur #pintar #pinterest

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Gracias al universo por ponerme a Charlie en el camino, cambió muchos aspectos de mi vida, me dió familia y amigos de verdad... Arte, Amor, Pasión y más arte siempre van a ir en su legado. GRACIAS POR TU BUENA ENERGÍA❤️ Lo Quiero, loco 👨‍🎤 (en El Taller del Pelo) https://www.instagram.com/p/B9o1U8MgTUB/?igshid=1c6yedsdzt9dp

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HENRY CAVILL as GERALT OF RIVIA in THE WITCHER 1.01

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El artista de la llamita 🔥 el de los ojos 👁️, Cavolo me inspira y quería hacer algunas de sus obras para soltar la mano, relajar y aprender, no pude hacer mejor elección 😊 . . . #ricardocavolo #art #indumentaria (en CABA Buenos Aires) https://www.instagram.com/p/B6QgtOMgKz1/?igshid=16lx62tk4wy2f

#ricardocavolo #art #indumentaria

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Siempre primavera 🌸... y otoño 🍁 , invierno ☃ o verano 🏖 https://www.instagram.com/p/B5iLyJIAwlb/?igshid=10m2bphnxwm6k