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#Crisis Management
alwaysbewoke · 4 months
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eliserzilber · 6 months
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TIPP
Use this skill when you are overwhelmed by intense emotions or are feeling the urge to self-injure.
*If you’re in crisis and are having suicidal thoughts please call a Crisis Hotline! (Call 988 in the US)
T - Temperature: To relax fast or distract your mind with sensation, hold an ice pack to your cheeks or eyes or dunk your face in a bowl of ice water for at least 30 seconds to activate your Diver Reflex*.
*If you have high blood pressure, talk to your doctor before trying.
I - Intense Exercise: Doing a few minutes of vigorous exercise will release Endorphins. Try a few minutes of Jumping Jacks or running in place (or around the block). Play your favorite fast paced song and dance it out.
P - Paced Breathing: Breathe deeply into your belly, expanding your lungs as much as you can. Pace your inhales and exhales to 5-6 per minute. Then make your exhales longer than your inhales (5 seconds in, 7 seconds out).
*Try a 60 bpm Metronome track from your music streaming app or YouTube for pacing.
P - Paired Muscle Relaxation: Breathing deeply, tense your muscles (not so much that you cramp up) section by section, move your focus from your feet up your body. Tense up with every inhale, relaxing and melting with every exhale.
*More DBT guides here*
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discluded · 2 years
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Hi! I really like your blog! Can I ask what is your opinion in regards to the recent BOC and Chinese statement issue? Please feel free to ignore if not appropriate ❤️
Hi Anon,
Thanks for asking politely. I'll answer because I can present it as a business case study which allows me to talk about BOC's failures somewhat objectively. It's clear at this point it doesn't matter how much feedback BOC gets from fans, so at least hopefully some of y'all can learn some things. *jazz hands* Didacticism.
Warning to everyone else this does not mean I am opening my inbox to complaints about how BOC sucks or how certain fans are entitled 🤪 I will block you. Open your own blog.
Be On Cloud's Communications Crisis – Business Case Study
So first, we need to define a couple of things: what is the difference between communications, marketing, and PR. Other folks with experience, please feel to add your opinion too, but how I see the difference is:
Communications is usually the the written or spoken content by which events/occurrences of a company are shared with both those internal and external to the company.
Marketing focuses both on the process by which that information is disseminated outwardly, and also usually aims at a high level to sell you an idea or product. Often the goal of a marketing campaign is explicitly measurable, whether it's in sales, conversions, email opens, etc.
Public relations (PR) is the process by which a company aims to maintain a positive public image to those outside the company
As you can see, those each have quite a bit of overlap with each other while also being distinct. Depending on the size of the company, each of those teams can be the same or differentiated. The fourth piece I want to add on to this is strategy. All three of the above are the actual day-to-day implementation of work, while strategy is the overarching goal posts by which they operate. Executives (like Mile being a CEO) influence strategy. When things go wrong, new strategy needs to be developed quickly and implemented.
(Aside: Mile has mentioned that he is an executive at BOC, but I want to clarify "executive" positions may also include being on the executive board/board of directors, who advise on strategy to the CEO or possibly of another department, and wouldn't have influence over marketing/comms. He isn't doing that work at his own businesses so I can't imagine he'd run comms for another one.)
The Earlier Crisis: Global Auditions 🤦🏻‍♀️
It might help to read these as well: The 6 Best PR Crisis Management & Communication Cases and PR Crisis Communication & Management Planning
Here are important key takeaways from the planning link:
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Sound familiar? :')
I'll keep this brief, allow me to highlight a practical differentiation of the four of the above succinctly and is something the fandom collectively can agree on was a massive comms flop and PR nightmare.
Strategy: We want to recruit new talent for an upcoming series as well as generate fan hype for this series/season
Marketing: We will announce global auditions for this series/season
Communications: Unfortunately forgot to have marketing, which handle the social media posts, mention that "global" means three cities in Asia, as well as only looking for men between 16-22 despite most fans -- who saw the post -- being female.
PR: Not only makes the company's strategy look inadequate by the details of the audition only following the SM marketing announcement rather than sharing those details first/simultaneously to manage fans' expectations but also makes BOC look sexist. They haven't recovered. 🤷🏻‍♀️
I started with this one because where it went wrong was way more clean to see the breakdown.
The Case: What happened on Sept 12
BOC somehow managed to generate a PR crisis out of something that originally had the fans rallying around them, which is...impressive(ly bad).
I'm not going to document the triggering event too much but at approximately 10pm on Sept 12, stalkers tried to break into Be On Cloud's offices. I maintain my stance that it's not the company's fault or responsibility this happened, especially since these people obviously didn't succeed into getting into the building.
BOC issued a statement in Thai condemning these actions and immediately issued a following statement in Chinese on Twitter, due to the stalkers being Chinese-speakers. Obviously, a large number of KPTS fans are Chinese-speakers, but some Chinese fans pointed out that there was no immediately second translation/third set of tweet of the statement issued in English on Twitter which a large portion of the KPTS fanbase also used, especially on Twitter.
Chinese fans immediately disclaimed the stalkers as being fans but also felt they were specifically being targeted/attacked for the behavior of the stalkers.
Sept 13: The next morning, BOC issued three statements, in Thai, English, and Chinese this time. Many Chinese fans felt that the explanation in the Chinese statement was both overly brief compared to the English version and comparatively aggressive/unapologetic. BOC stood their ground and did not issue any more statements. Chinese (former?)fans then began to unfollow Apo on Weibo as well as perform a number of visible acts of quitting fandom.
What broke down? (Hint: Everything, for no reason)
I'm not going to give out too much free advice here, but here we go.
Strategy: They clearly don't have a PR crisis strategy despite the fact this isn't the first go-around. It's pretty clear they likely don't even have a PR strategy most of the time and are flying by the seat of their pants. Everything they do in terms of comms is almost reactive rather than proactive.
Marketing: The dissemination of information via socmed isn't terrible; that being said, there appears to be very little discipline over what is being sent through which channels such as if it's vetted at all (ie, the admission of being heated in the Chinese statement on Sept 13) and how well it's vetted (eg, wrongfully tagging accounts of their talent). There's a reason a lot of companies' CEOs have a personal twitter account. It allows a reiteration of statements, especially apologies, to be more personalized. Actually a lot of fans interpret Mile and Apo going online and making statements as doing damage control for BOC. Whether or not that's true, it's certainly unwise to use your talent to do that rather than your CEO who's ego should be able to take it
Communications: I'm not bothering to read the statements in depth. But It's not unreasonable for your audience to have the expectation that what's posted in one language is reasonably equivalent in other languages. Don't treat your audience like they're dumb, can't speak other languages, or don't have access to Google translate.
PR: BOC is creating these PR crises, not managing them. This isn't even the first one they've put themselves through. I think that's incriminating enough how good they are at PR.
Do I have an opinion? Sure.
Can I see where the Chinese fans are coming from? Actually yes. Fans want and deserve to be treated equally.
Do I think they're being unreasonable overreacting? Absolutely. Speaking as a Chinese-speaker too. If your personal reaction to BOC's comms team messing up is more heated than how your feel about the actors you care about being threatened by stalkers ... that's a lot.
That being said, I'm not going to waste my energy judging how individuals handle their lives or emotions. I am, like many fans, deeply concerned about how BOC is mishandling comms because BOC is not going away (for now).
Fans say lots of reactionary things, but the process by which BOC's comms team is failing is so overwhelmingly loud and public that I'm here writing a business case study about it. And that's part of PR too. Fans are always reactive -- this is not limited to KPTS or BOC. There are publicists and managers that manage Beyonce, BTS, Taylor Swift, etc. who all have loud fanbases. It's embarrassing to see a talent agency fuck up so badly it then begins to reflect on the talent. That's not just about fan reactions. BOC really needs to hire a consulting company and a new director of communications.
Should we be worried about the 2023 Film/KPTS Season 2
Surprisingly: probably not. BOC has at least two branches: a management (talent) branch and a production (art) branch. We see they're capable of handling the art.
This discrepancy between the art/artists being actually emotionally effective while the marketing side of the company just being a disaster is very reminiscent of the creators who work on Disney movies and Disney's extremely weird marketing team/s.
I'm sure Mile and Apo will do their utmost to bring us a beautiful piece of work. We likely just have to suffer BOC's continuous comms disasters while they do it.
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reesestimpson · 5 months
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Content Creation
One quality that all content creators should focus on is inclusivity. In order to grow your following as large as possible, you need to ensure that you aren't unintentionally excluding groups of people with your posts. Diversity, equity, inclusion, and accessibility are all qualities of effective content creation. This becomes increasingly important when you aren't just represented yourself, but an entire business or organization.
Social organizations recognize the importance of engaging their audience. Similarly, effective content development involves creating material that resonates with and captivates the target audience. Social media platforms provide a space for organizations to share their content directly with their audience, fostering two-way communication and engagement. It's imperative that followers feel the communication truly goes both ways and that they can rely on a response from the company. Many organizations fall short in this regard.
Social organizations focus on building communities around shared values. Effective content development aims to build a sense of community by creating content that encourages discussion and interaction among the audience. Social media platforms facilitate community building through features like comments, likes and shares, enabling the audience to connect with each other around the shared content. It's key that companies invest the proper resources in technology to track these interactions, as it will be key to modifications in a content creation plan. Companies such as Hootsuite offer performance trackers such as this, but every company requires a different level of quality and intensity.
Finally, social organizations often need to be adaptable and responsive to changes in their environment. Effective content development involves staying current with trends, adapting to audience preferences and responding promptly to feedback. They can gather this information from their target audience, or just the population in general. In either case, it's important to have crisis management plans for these scenarios. Often times, the only place for consumers to look for this type of information is on social media websites. It's vital to ensure social media accounts are giving the best representation of the company's morals and values.
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24th February 2023 // As part of Sweden's Presidency of the European Union, the Crown Princess met with members of the Committee on the Civilian Aspects of Crisis Management. Victoria received updates on the EU's ongoing civilian operations
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montedeto · 2 years
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My crewmates were expressly forbidden from entering this place. I imagine you noticed. And I imagine you can guess it's because there's information those men are privy to that we'd just as soon not have plied out of them by your girls. Now my armorer is dead on your floor and I'm forced to wonder if those two things aren't related. How exactly did you plan on covering this up? I told you, I have every intention of seeing this made right. Time is not our friend here. Please, something resembling the truth. I don't know. Something about them falling in love, running away together. That's as far as I had got. He went to Providence. I'm sorry?
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natinalpartisan · 10 months
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Choosing the Right Survival Prepping Option: A Guide to Find Your Best Fit
In uncertain times, being prepared for emergencies is crucial. But with numerous survival prepping options available, finding the right one for you can be overwhelming. Fear not, as this comprehensive guide is here to help. Whether you're a city dweller or a wilderness enthusiast, this resource will navigate you through various prepping options, from bug-out bags to homesteading, self-sufficiency to tactical prepping. Discover the essentials of food storage, water purification, emergency shelter, and first aid. Uncover the secrets of outdoor survival and wilderness skills. Explore the realms of self-defense, alternative energy, and crisis management. Equip yourself with the knowledge to make informed decisions and ensure your readiness for any situation.
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yesexito · 2 years
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CYBER SECURITY SUMMIT AFRICA
This event will host 150+ CISOs, CIOs, heads of digital transformation, IT infrastructure, cyber security, information and communication technologies, crisis management, security and risk management, and other experts in the domain.
To learn more: https://exito-e.com/cybersecuritysummit/africa/ 
Exito – B2B events and conferences
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chughgarima · 2 years
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indizombie · 2 years
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“Food is divided into seven groups. It includes drinks, carbohydrates, fruits and vegetables, dairy, meat/fish/eggs, fats and high-sugar foods. We need at least four groups as humans. Unfortunately, most don’t get even two,” says Dr Shatrughna. She says that providing iron tablets to pregnant women is crisis management to avoid them from dying during the period. A lot of men too have anaemia but they never get mentioned as much as women in this context. The damage caused by anaemia on the health of women (both pregnant and non-pregnant) is immense. The unborn child of a pregnant anaemic woman also bears the burden of the condition. “Severe iron deficiency anaemia during pregnancy increases the risk of premature birth and it restricts intrauterine growth. Low birth weight of babies and postpartum depression are also associated with anaemia. Some studies also show an increased risk of death of the infant just before and after birth due to anaemia,” says Dr Smrithi D Nayak, obstetrics, gynaecology and fertility specialist (consultant) at Aster RV Hospital, Bengaluru. “During pregnancy, the volume of blood in the body increases, and so does the amount of iron that is needed. The body uses iron to make more blood to supply oxygen to the baby. If an expectant mother does not have enough stored iron in the body or she does not get enough iron during pregnancy, she could develop iron deficiency anaemia.”
Maitreyee Boruah, ‘Lack of nutritious food fuelling anaemia in women’, Happiest Health
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linuxbasedservers · 2 years
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Leading Firm to Provide Best in Class Services in Cyber-Security - Synovatic Cyber Solutions
Cybersecurity technology and best practices protect critical systems and sensitive information from an ever-growing volume of continually evolving threats. It aims to reduce the risk of cyber-attacks and protect against the unauthorised exploitation of systems, networks and technologies. Cyber security is also known as information technology security or electronic information security. The term applies in a variety of contexts, from business to mobile computing, and can be divided into a few common categories. Synovatic Cyber Solutions is the best leading global security and risk consultancy company, offering a wide range of services and solutions.
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Cybersecurity is the practice of protecting systems, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from user or interrupting normal business processes. Implementing effective cybersecurity measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative.
In 2020, the average cost of a data breach was USD 3.86 million globally, and USD 8.64 million in the United States. These costs include the expenses of discovering and responding to the breach, the cost of downtime and lost revenue, and the long-term reputations damage to a business and its brand. Cybercriminals target customers’ personally identifiable information (PII) — names, addresses, national identification numbers (e.g., Social Security numbers in the U.S., fiscal codes in Italy), credit card information — and then sell these records in underground digital marketplaces. Compromised PII often leads to a loss of customer trust, regulatory fines, and even legal action.
A successful cybersecurity approach has multiple layers of protection spread across the computers, networks, programs, or data that one intends to keep safe. In an organization, the people, processes, and technology must all complement one another to create an effective defence from cyber-attacks. Phishing, Ransomware, Malware and Social Engineering are some of the cyber security threats that are increasing in this era.
Synovatic Cyber Solutions provides best cybersecurity services in Punjab and Delhi
Synovatic Cyber Solutions is the leading global security and risk consultancy company in Punjab and Delhi offering a wide range of software services and solutions. Synovatic is one of the leading firms to provide best in class services in cyber-security. They leverage Artificial Intelligence (AI) techniques and machine learning to provide high-speed cyber defence. The AI enabled security services gives you just that executing a wide array of security tasks for you drastically enhancing your threat visibility and response. Synovatic offers one of the most advanced and integrated portfolios of enterprise security products and services. Their portfolio which is supported by world-renowned research, provides security solutions to help organizations drive security into the fabric of their business so they can thrive in the face of uncertainty.
Synovatic’s cybersecurity services is the compilation of security automation, machine learning, and human intelligence. This enables us to speedily identify and discover advanced threats and respond to them swiftly and thus thwart an attack before it is damaging. Advanced machine learning delivers early detection of advanced threats and our competent security automaton helps in quicker response. Synovatic power up with our human intelligence of skilled and certified cyber security professionals. Synovatic understand the need to move away from a slow and reactive security service to a cyber security service that is lightning speed to anticipate threats and stop them at their nascent stage without any delays.
Synovatic has been a leader and an innovator in providing technology services to business. Synovatic Cyber Solutions is the best security led digital transformation company in Punjab and Delhi. Their lineage has been building some of the largest and most complex systems across the globe which were not just technology projects, but touched people. Cyber Security has been a big part of solving these problems and hence it became part of their DNA and is fundamental to all the solutions. Synovatic Cyber Solutions is headquartered in Delhi and also has a branch in Punjab.
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Best Leading Global Security and Risk Consultancy Company - Synovatic Cyber Solutions
Cybersecurity technology and best practices protect critical systems and sensitive information from an ever-growing volume of continually evolving threats. It aims to reduce the risk of cyber-attacks and protect against the unauthorised exploitation of systems, networks and technologies. Cyber security is also known as information technology security or electronic information security. The term applies in a variety of contexts, from business to mobile computing, and can be divided into a few common categories. Synovatic Cyber Solutions is the best leading global security and risk consultancy company, offering a wide range of services and solutions.
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Cybersecurity is the practice of protecting systems, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from user or interrupting normal business processes. Implementing effective cybersecurity measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative.
In 2020, the average cost of a data breach was USD 3.86 million globally, and USD 8.64 million in the United States. These costs include the expenses of discovering and responding to the breach, the cost of downtime and lost revenue, and the long-term reputations damage to a business and its brand. Cybercriminals target customers’ personally identifiable information (PII) — names, addresses, national identification numbers (e.g., Social Security numbers in the U.S., fiscal codes in Italy), credit card information — and then sell these records in underground digital marketplaces. Compromised PII often leads to a loss of customer trust, regulatory fines, and even legal action.
A successful cybersecurity approach has multiple layers of protection spread across the computers, networks, programs, or data that one intends to keep safe. In an organization, the people, processes, and technology must all complement one another to create an effective defence from cyber-attacks. Phishing, Ransomware, Malware and Social Engineering are some of the cyber security threats that are increasing in this era.
Synovatic Cyber Solutions provides best cybersecurity services in Punjab and Delhi
Synovatic Cyber Solutions is the leading global security and risk consultancy company in Punjab and Delhi offering a wide range of software services and solutions. Synovatic is one of the leading firms to provide best in class services in cyber-security. They leverage Artificial Intelligence (AI) techniques and machine learning to provide high-speed cyber defence. The AI enabled security services gives you just that executing a wide array of security tasks for you drastically enhancing your threat visibility and response. Synovatic offers one of the most advanced and integrated portfolios of enterprise security products and services. Their portfolio which is supported by world-renowned research, provides security solutions to help organizations drive security into the fabric of their business so they can thrive in the face of uncertainty.
Synovatic’s cybersecurity services is the compilation of security automation, machine learning, and human intelligence. This enables us to speedily identify and discover advanced threats and respond to them swiftly and thus thwart an attack before it is damaging. Advanced machine learning delivers early detection of advanced threats and our competent security automaton helps in quicker response. Synovatic power up with our human intelligence of skilled and certified cyber security professionals. Synovatic understand the need to move away from a slow and reactive security service to a cyber security service that is lightning speed to anticipate threats and stop them at their nascent stage without any delays.
Synovatic has been a leader and an innovator in providing technology services to business. Synovatic Cyber Solutions is the best security led digital transformation company in Punjab and Delhi. Their lineage has been building some of the largest and most complex systems across the globe which were not just technology projects, but touched people. Cyber Security has been a big part of solving these problems and hence it became part of their DNA and is fundamental to all the solutions. Synovatic Cyber Solutions is headquartered in Delhi and also has a branch in Punjab.
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henilshah23 · 21 hours
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airwavesdotblog · 2 days
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Poland Signals Readiness to Enhance NATO’s Eastern Defense by Potentially Hosting Nuclear Weapons
There has been a significant development regarding NATO’s strategy in Eastern Europe. Polish President Andrzej Duda has stated that Poland is open to hosting nuclear weapons on its territory as part of NATO’s nuclear sharing to strengthen the security of NATO’s eastern flank. This announcement comes in response to Russia’s increased military presence and the relocation of its nuclear weapons to…
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akshatdigital · 5 days
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Crisis Management in the Digital Era
In today's hyperconnected world, when news travels at the speed of light and social media amplifies both praise and criticism, navigating a crisis involves more than just damage control; it necessitates a proactive and adaptive crisis management approach. Welcome to the digital age, when the stakes are high and the spotlight is constant. Let's look at the fundamentals of crisis management in the digital era and how firms can weather the storm with resilience and grace.
The Digital Landscape: Challenges and Opportunities. In the digital age, crises may grow quickly, spreading over social media platforms and news channels in minutes. Whether it's a product recall, a public relations blunder, or a social media backlash, businesses must be ready to respond quickly and effectively to defend their reputation and minimize harm. Key Principles for Digital Crisis Management: Preparation is essential. A well-thought-out crisis management strategy is the finest line of defense. Identify potential risks and scenarios, set clear rules and chains of command, and conduct frequent exercises to ensure your team is ready to take action when the unexpected happens.
Transparency and Authenticity: In times of crisis, honesty and transparency are essential. Communicate freely with stakeholders, admit errors, and accept responsibility for any misconduct. Authenticity promotes trust and credibility, even in the face of hardship. Monitor and Listen: In the digital era, crises frequently occur on social media. Stay ahead of the curve by monitoring discussions, mentions, and sentiment across platforms. Actively listen to comments and respond to issues swiftly to demonstrate your commitment to resolving the problem. Act decisively: When a crisis strikes, there is no time for deliberation. Take immediate and firm action to limit the problem, mitigate the damage, and defend your brand's reputation. Delayed replies might amplify conjecture and worsen the problem.
Empower Your Team: Crisis management needs a collaborative effort from multiple departments and teams. Provide your personnel with the necessary training, resources, and authority to successfully respond to crises when they arise. The Use of Social Media in Crisis Management During a crisis, social media may be both beneficial and detrimental. While it can accentuate negative sentiment and spread disinformation, it also serves as a vital tool for communication and involvement. Use social media to share accurate information, answer complaints, and provide real-time updates.
Case Study: From United Airlines' handling of the iconic passenger dragging event to Starbucks' response to a racial bias incident in one of its outlets, real-world crisis management scenarios provide several lessons to be learnt. Analyze these case studies to learn what works, what doesn't, and how to handle similar circumstances in the future.
Conclusion
Building Resilience in the Digital Era. In conclusion, crisis management in the digital age necessitates a proactive, strategic, and adaptable strategy. Businesses may weather potential disasters with resilience by valuing transparency and authenticity, as well as using the power of social media. In a world where crises are unavoidable, it is not if you will face obstacles; it is how you respond to them that is actually important.
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jayshah1711046 · 7 days
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Bonding: The Patient Relationship Management Program
 Some of the topics covered under this program are:
Understanding patients, their attendants, concerns.
Patient Relationship Parameters.
Developing empathy and Communications Skills.
Body Language and its impact on patients trauma.
Managing complaints and agressiveness.
Stress Externalization.
Team Building and Motivation.
Waiting Room Anxiety.
Social Courtesies and Manners.
Art of Listening.
Interpersonal Relationship.
Workplace Etiquette.
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