#and be wary of any merch drops from this company in the future

[cmyknoise]

Hey guys, I know I complain about Revolt as a merch company a LOT. 

But there is a very very long twitter thread, as Wilbur’s merch starts shipping out, of designs coming in completely wrong. Like, the teal hoodie seems to be the biggest problem, as it’s coming in with the brown hoodie design. This means it doesn’t have the windows logo or the printed on back, and several are missing the drawstrings. 

Other issues such as the navy crewneck coming in bright blue, and shipping issues, etc. 

Here’s the Twitter Thread

There’s a lot of issues, and be careful as you receive your merch from Revolt (look the clothes over while they’re still in the plastic wrapping, I believe the site says if the wrapping is removed you can’t return it). 

If something is wrong take pictures and send emails to [email protected]

This issue is seriously fucked up and I’ve gone on and on before about how Revolt is a shit merch company, but now they’re not even getting the designs of the clothing right and the hoodies especially were very expensive. Please be cautious. 

If you’re curious, Tubbo, Ranboo, Karl, Jack Manifold, Wilbur, Tommy, and a few others have done merch through this company, but it is not their fault. The company is vague to customers and the cc!s they do this deal with. Wilbur read what Revolt had told him and it was vague and the exact same copy/paste message that they send fans when they question shipping times. 

Please please please stop buying from Revolt, and please keep an eye out on your merch as it comes in, the teal hoodie from Wilbur especially. 

IF YOU GET THE WRONG HOODIE DO NOT TAKE IT OUT OF THE CLEAR PLASTIC. IF THE FRONT DESIGN ISNT THE RIGHT ONE, IT’S NOT RIGHT. IF YOU TAKE IT OUT OF THE CLEAR PLASTIC YOU CAN’T RETURN IT.

EDIT: Some additional things are below!!

 The teal hoodie should look like this ⬇️⬇️

It is being shipped with no draw streams, very acid washed, and with the design that was exclusive to the brown hoodie ⬇️⬇️

The brown hoodie is embroidered but features no back design, just Wilbur’s name. 

There are other issues with one of the long sleeve shirts arriving a bright blue rather than a muted navy blue. 

The merch in general is so far 2-3 weeks late in shipping, and responses from support are vague and bare. 

Also! I just want to compile my personal experiences with Revolt and some other comments

I first ordered Tubbo merch when it was initially released in June 2021. It was initially delayed from shipping in Sepetember to October. 

October rolled around, no further update. I sent a support email and it took about 2 weeks for a response. I was told they’d be shipping within a week. The week passed, it’s now early November and I contact them again. I’m told it’ll ship out late November. No update, no merch. Early December I sent out another email and they responded a week later that it’ll get there by the end of December. Once again, I waited, and I received Tubbo’s merch early January.

I first ordered Ranboo’s merch when it was initially released, it was supposed to ship out early November. Again the date rolls around and nothing. It took 3 weeks for me to get an email back, in which case I was told it would ship out in a week or two. Repeat of what happened with Tubbo, and I didn’t get my merch until January. 

Every email was the same cut/paste response of ‘we’ve been delayed, items haven’t come in, we expect to get them in a few days, we’ll ship next week.’ but this happens each and every time. 

Luckily, all my orders came in correct and of decent quality, but I’ve seen quality control issues from other people’s orders. 

I didn’t buy Ranboo’s holiday merch, but I’ve seen the snowglobe issues. There were also issues of the hat not fitting. Some of Tubbo’s second release pin boxes would show up missing pins. 

Whatever is going on is extremely disappointing and I urge you to look at the thread as more and more is added to it. I think somehow this should be brought to cc’s attention, but I have no idea how (Reddit maybe, since Wilbur checks that a lot). 

I want to be clear that it seems that the cc’s are unaware of this issue. Revolt very obviously sends them quality pre-designs of the merch, things they can wear a few months ahead to hype up the merch. It seems they may also be of better quality. 

Based on what Wilbur has said in the last two streams he’s done (April 14th & 15th), it seems he’s aware of the late shipping times and seemed mildly upset by them. He contacted the team but was told the exact same things they tell customers, which is unfortunate. It seems Revolt is as equally unclear to who they partner with as they are with fans buying merch. 

I strongly advise you not purchase merch sold by Revolt in the future. This is pretty much anything under preorder with the fancy websites, Currently Phil and Wilbur do have merch shops unattached to Revolt, I’ve bought merch from them, they’re safe. 

Just be weary buying from Revolt. 

#revolt #wilbur soot #important!! #please check it out #and be wary of any merch drops from this company in the future #long post