#customer friendly service

[hella1975]

would LOVE to know full details to the culture difference bestie when you've got the time because I'm kinda just a sucker for that. also. were we too nice for you tell me more about that

here we gooooo here's a rundown of the top things that were really jarring to me as a brit in america!

kinda dumb that i feel the need to say this but ive been burned before: americans, if you're going to send me shit about this list, please first reread what you've typed and ask yourself 'am i addressing this person as an actual real life adult that not only has experienced both countries she speaks about but also has perfectly functioning social skills that allow her to navigate what is and isn't a culture difference, or am i talking to her like a condescending little prick?' this includes messages like 'americans aren't actually ___, we're just ___ which clearly went over your head as a silly foreigner :)' do u understand how condescending messages like that are as the person who was there? this list is me saying what was strange to me AS A BRIT IN AMERICA. it is a comparison, not an objective statement of something ive decided is a fact about your culture. im not writing this so people can try and like. educate me on all the things i missed because america was just soooo complex. okay? stunning

you guys were SO nice like i think the best way i can contextualise this for an american is that the first time i felt actually comfortable (not that i was uncomfortable otherwise but i mean in a social sense) was when we were in new york city. no one looked at me no one wanted to talk to me people were shouting and being rude to each other it was just like home <3 the way americans are friendly is just so intense and it took me a good while to stop being so bowled over by it. like if you met someone one time they'd try and hug you and i found that very very strange

americans generally talk about their feelings a lot more and i dont even mean just from the people i interacted with bc that very well might have been because i just got on well with them so we were talking honestly, but even on commercials and things you guys talk about mental illnesses and such like it's a grocery shop whereas in england there's still very much a stiff upper lip culture about that kind of thing

you guys do speak louder. like objectively even 'quiet' americans were louder than most brits and would be glared at in public if we were in england just bc of the volume they were speaking at. you also inflect more. again i think this is another thing that boils down to americans being very bright and intense while the english are renowned for not wanting anyone to look at them ever. like a bug under a rock

FREE REFILLS!! i have not shut up about this but if you order a coffee somewhere then you have in fact ordered UNLIMITED COFFEE. the first time a waitress leaned over me to fill my coffee up i flinched away from her bc i was like what in god's name are you doing

if you try and make a hot drink in america then you are taking your life in your hands. you have to filter the water, find whatever apparatus this specific house uses to boil water, remind yourself that americans have a vendetta against milk so you have to use creamer which is 'exactly like milk' but 'you wouldnt drink it like milk' so what the fuck is going on there, and then by the time everything's done you want to go out back to curl up and die like an old dog. dont get me started on tea

one thing i thought was cute is that you guys say 'come get in the AC' the same way we would say 'come get out of the rain' like that's such a cute little human thing i think

AC itself is such a godsend but me not being used to it was kind of baffling to americans. boom's brother asked me what my ideal AC temp was at home and i just. looked at him bc i didnt even know where to start with that

it took me WEEKS to stop trying to get in the driver's side of the car

american ignorance is a very real very frustrating thing. 'whats that thing they do in europe-' idk bc ive never been to all of europe. 'when i went to europe-' where in europe. it is a continent. i got asked if we have fireworks in europe. bonfire night is older than the founding of america. there's just a genuine belief amongst americans that they're not even AWARE of (because it would be smart, nice americans that i genuinely liked saying these things) that america is the most elite country in the world and is the only place to have certain things

speaking of the european thing with americans, the fact that 'travelling to europe' is typically a bragging right over there and is seen as quite an upper class thing is very interesting. a lot of the times people would be bragging TO ME and it would go over my head bc id be like 'well anyone can go to spain'. i feel like shagaluf would give americans an aneurysm

the sheer size of america never truly registered with me until i was there like i cannot wrap my head around it. the uk can fit in lake michigan 4 times. you guys have cargo ships on lakes. the roads just go straight for miles and miles and miles. you have every environment and weather possible. literally obsessed

capitalism is actually way more intense in america. like yeah it makes sense america is thee capitalist country but i guess i thought because i was coming from a western capitalist country myself that it wouldnt change much. but like. billboards on roads. adverts while you pump gas. there is someone selling u something everywhere u look

tipping was so hard 😭 i knowwww it's necessary i understand the econ behind it all but i was so stressed all the time because of it 😭

YOUR STARBUCKS IS SO MUCH BETTER THAN OURS

i knew i was going to have to change the way i spoke in america bc of obvious things (my accent isnt The British Accent that americans recognise, i use a lot of slang etc) but it surprised me just how much i had to change. like by the end of it i wasnt using any slang and i was enunciating every letter because i was just so tired of saying something just for boom to have to literally translate bc like? it was no fault of theirs or mine or even the person i was talking to but it just made me feel Weird and Odd and most surprising of all was that it made me feel stupid? and i guess that's bc i get a lot of shit for my accent over here too so im oversensitive to it but ive never properly felt more like a foreigner in a different country than i did trying to talk to americans

sarcasm. im just. like the running joke is that americans dont get sarcasm and id have actually preferred that i think bc what instead happened is you guys have AMERICAN sarcasm and it just. made no fucking sense to me at all. i literally did not get american humour even slightly it was probably my biggest thing when i was over there like i literally felt like entire conversations were going over my head. british humour is very dry so not only did i not get american humour but sometimes MY humour would be misinterpreted as well and the entire thing was just very strange lol

RIGHT ON RED????? RED MEANS STOP???? WHAT ARE YOU DOING????

#sorry for the little disclaimer at the start of this list im rlly not trying to be rude #but if i had a quid for every time i pointed something out in america and someone would like. argue with me about it #id have enough to pay for america all over again #like id go 'americans are so friendly' and immediately 10 people would be like 'NO WE'RE ACTUALLY REALLY HORRIBLE CUNTS #EVERYONE IS JUST PASSIVE AGGRESSIVE WHICH AS SOMEONE WHO IS NOT ONLY AN ADULT WITH THE ABILITY TO READ SOCIAL CUES #BUT ALSO SOMEONE WHO LITERALLY WORKS CUSTOMER SERVICE THIS CLEARLY WENT OVER YOUR HEAD AND WE MUST EDUCATE YOU' #like. calm down.... maybe.... #when i say 'americans are so friendly' there's an unspoken 'compared to the uk' there. im COMPARING not STATING #like it is universally acknowledged that you guys are friendly? idk what the deal is idk why ur all so desperate to be seen as rude anyway #but that's just one example #anywayyyyyyy #ask #rwbt 2.0

[sailermoon]

I think my younger self would think I’m really cool for being able to make conversation so easily with complete strangers I’ll never see again

#also attributed to years of customer service but I’m just a friendly person :-)

[berrymeter]

seriously tho if anyone has job recs. like i am wildly unaware of jobs that exist so uh. i'll take. recommendations

#perth.txt #my skills include. um. i'm bilingual working on trilingual. i can send email. i can answer the phone with great difficulty but i can. #i really enjoy physical labour & all in all i'm probably good at talking to people? i'd like to think i'm friendly & approachable #i'd really prefer doing physical labour over like any form of customer service but realistically i could do that? #i don't think i can do food service though. maybe the dishes?? im a bit insane about cleanliness wrt dishes though so i could be slow #honestly i could see myself working w children pretty well but like. what are jobs for that beyond babysitter #& babysitters arent exactly paid well last i checked but i can see how it works through an agency maybe #i can also work w animals. p much anything that isnt bugs honestly #um. what are jobs that exist. man i don't know

[anna-hawk]

...

#customer service is something where you never know what to expect with the next person #I had this customer who comes in several times a year and he's like one of the richest people in France #he's the sweetest and simplest guy ever #always friendly and asking how everyone's been since last time #and after him I had a woman being a total bitch about the brand of car she got when it's a freaking expensive AF car #and she was a person from my hometown #like ugh... take the stupid car you paid 10€ a day and STFU #the cheaper the price the more aholes you get istg

[4letteraroace]

“Did you take my order? You’re so friendly! No one’s ever friendly and nice anymore!”

Thanks lady. It’s the social anxiety.

What you didn’t see is 5 minutes ago, the person at the window and the person who’s order I was taking were both trying to talk to me (expecting a response) and then both yelled at me about it. So yeah, my voice is high pitched and I’ve got a smile on my face. I’m fucking neutralizing. My brain just affirmed to itself that the only way for me to survive and not die at the hands of an annoyed customer is to make myself as nonthreatening as physically possible!

#social anxiety #friendly reminder to be kind and patient with customer service workers

[pomegranate]

show of hands: who would read a MASH AU that takes place at a Staples

#this idea is so stupid but now i’m obsessed with it #potter is the gm #henry is manager of the computer department #klinger’s the best computer salesman and he’s beloved by customers. they always ask for him #radar is in charge of stock and inventory and doing rtv’s etc #margaret is head of the copy centre #charles also works in copy and gets mad at customers and refuses to take their orders more often than not #margaret keeps complaining to potter about him but he does incredibly graphic design work so they can’t let him go #frank is a terrible salesman but he can’t be fired bc he’s related to someone at head office #hawkeye is a cashier but is always leaving cash to help customers find things or show them how stuff works in the copy centre #he’s wandering the aisles chatting with people #trapper is in receiving and handles shipments and stuff. big muscles y’know #bj is in the computer department but he spends more of his time goofing off with hawkeye #kellye is at customer service and is every customer’s other favourite bc she knows EVERYTHING and is friendly & warm with everyone

[simpforsix]

love when a corporation makes me fill out a survey about an employee's service. they'll do a normal job and i'm like yes they went above and beyond. they saved my life. they resolved my childhood trauma. they cured all my woes. they fixed my depression. they restored my faith in humanity. they can do no wrong. five stars. and submit

#customer service #inspired by the survey they give me every time i use a food delivery app #the driver set the food down at my door as instructed? #sure yeah the text they sent me to say they delivered it counts as a friendly greeting #they went above and beyond by just surviving their shift #honestly they could eat my food and i'd still give them a thumbs up #like hell yeah dude you deserve it

[lesbegays]

thinking about the weird (parasocial-ish??) relationships that exist between customer service workers and friendly regulars. the nature of the relationship is inherently transactional and the worker is a captive audience who is paid to be friendly back and it’s basically impossible to be genuine bc even if you have a decent boss you’re basically not a real human while you’re on the clock you are a Customer Service Worker Doing A Job

#as someone who is a customer service worker with friendly regulars and who is also a friendly regular at the local coffee shop #it’s a very alienating type of relationship to have with someone

[yanderefoeyay]

Yamato worked as a cashier while in America and Mr Don personally made sure to go in every day to be the worst Karen customer you’ve ever seen just to piss him off while he’s forced to smile and bare it

#yamatos hold personality is customer service forced smile and friendly tone he’s dying inside #eyeshield 21

[lionhxrts]

gonna briefly bitch but why does every job on the market these days require you to answer phones. why.

#i hate customer service jobs #just stick me in the back and let someone more friendly do it #lion purring

[area51-narutorun]

being autistic + working in any sort of customer service job = the worst fucking hell anyone on earth has ever experienced

#i’m not saying customer service isn’t hell for allistic people #just that there’s a special kind of awful that comes from having an auditory processing disorder + extremely low tolerance for bullshit #+ naturally ‘flat’ tone and expressions despite trying to be friendly+ getting overstimulated #and having to smile and make eye contact and listen to the stupidest requests imaginable #all while being monitored on a security camera #it’s just so awful and i hate it #but i need money #grrrrr

[buffskeleton]

talking to my japanese friend about how she's finding the uk culture wise and she's like the customer service is very bad nobodys ever very friendly or helpful we were like yeah that's how we like it!!!

#lush tries to do that us style overly friendly customer service and famously everyone Hates it #she did like how we all swear constantly but normally dont mean anything by it lol

[sepulchritude]

I'm having to work my first 6 am opening shift today and I have had No Sleep. I'm stuck being Very Chipper to stay awake and its making me v aware of how high pitched my customer service voice is (:

Oh god good luck, you can do this

#the high pitched friendly customer service voice is the worst i feel you #ask #seelezeit

[leonsi]

just applied to be a gas station attendant, rlly living the teenage dream 😍

#im actually excited #i want customer service experience because i think all people should have it #and i need people to talk to me !!!! #i havent made friendly small talk in MONTHS i need to make friendly small talk #ramble

[auspicioussoft01]

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[bitchfitch]

i have discovered the joys of the discount bins at my favored glass shop. The only reason my bank account is safe from these people is the considerable distance between me and them.

#also people who work retail/are capable of reading social ques #one of the ladies who works there told me to make sure i come in on Saturdays bc that when shes working. #she doesn't get paid on commission i dont think #Is that a genuine 'yeah go on Saturdays if you can' friendly thing or a customer service politeness thing #i only go once every few months so i dont think frequency would be a bother but shes recognized me both times ive returned. #but its also a small specialty shop and i agian #look like a dead lesbian and dress like a tropical bird #im #a notable looker