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#i have really not studied for my exam tues or done anything productive really
opens-up-4-nobody · 3 years
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prorevenge · 5 years
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You okay the project for the whole team? Great turn it in to the professor tomorrow
Tl/dr; Kids in group project don’t take having a real life client seriously, 1 fails, 1 fails and doesn’t graduate, and 1 goes from A to C and screws up GPA.
  Enough of the Backstory, here are the characters, obviously no where near their real names:
Matt - Professor
Client - Store owner
Damien - Project Partner
Jeff - Project Partner
Kirk - Project Partner
Barry - Me
      The SPRING class in this story was a Implementing Business Computer Systems class. For the yearly project we had a real life client that our school volunteered the students for Pro Bono work of small business in the area. We were seniors, so we are trusted with the clients work as it is oversaw by our professor. This is a big step and I, for one, am excited. I had been doing nothing but working as a Bartender/Server in a fine dining restaurant and having my head in books learning how to code with barely any time to do much else - this was an opportunity to get a taste of the real world we were about to embark on.
      The project started out fine, we all drive thirty minutes away to meet our client. A wonderful woman that owned a small floral business and she was paying 1-800-flowers to sell her product for her, which came with a website itself and a HUGEEEE price. This lady was also in her 60s and by no means fluent in computer - this is important for later. We talk, find out she wants a new website, her contract with 1-800-assholes ends in the summer. No pressure, we will be able to finish the web site and give it to her by the end of the semester, if not earlier. This will give us time to teach her what is needed and what to do so that she can maintain and run the website by her self. Afterwards we delegate the tasks, and since I have the most extensive background in coding and computers, I volunteer to learn how to create this website for our client as long as Damien, Jeff and Kirk work on the other parts of the project - the user guide and the technical documentation. For our client, this needed to be extensive so that she would be able to post her product on the website with an easy transition.
      As we weigh our options over the next week, we come up with some proposals to the client and we set a meeting to go over these on a Tuesday - the day everybody is the most free in their schedule - the following week. Sunday - Jeff says he can't make it, Kirk quickly responds and says he can't make it either. I say its cool, Damien and I will be able to make it. Monday - Damien says we should reschedule because now he can't make it. I say no, I will go by myself we shouldn't cancel on the client - no biggie, I understand things come up. As the project went through the semester, I am killing the website. I have a working e-commerce store integrated with the stores paypal, i have a shop tab, and a featured page for in season flowers. I ask about the documentation and the user manual and I am told by the all three of them that they are working on it and will have a rough draft for me soon to check out. Cool, No problem. Time to show the client the product to see if she wants any changes or if we should just continue creating this website for her; we set a meeting with the client on a Tuesday a week or two in advance and everybody says that is okay.
      Same song, different story. Sunday - Jeff says he can't make it, Kirk quickly responds and says he can't make it either. I say its cool, Damien and I will be able to make it. Monday - Damien says we should reschedule because now he can't make it. "I say fuck no, this is a client. You don't do that to clients." So I hop my ass by myself to drive 30 minutes to meet our client. I show the Client the website and she client is happy with the product and asks us to continue and she is excited for the finished product.
      How our weeks are set up is in such a way which they start on a Wednesday and end on a Tuesday. So the last day of classes are on a Tuesday. The school then gives an extra free day that Wednesday for a "Study Day", then the exams schedule goes Thu-Fri-Sat || Mon-Tues-Wed. I am sure you can infer what students do on that Tuesday before study day. Fast forward to the end of the semester, I still haven't seen any documentation or user manual and it is due on the class' exam day, which is the first day of exam week. So a week before it is due I am told I will have the documentation and user manual in my hand before our meeting which is at 12PM that study day - Wednesday. I receive a email at 11PM on Tuesday as I am getting off work and I see that is the technical documentation and the user manual. i open it up, promptly get pissed, turn off my laptop, play some xbox and pass out before midnight. The reason being, technical documentation was 1 page and did not contain anything about the Database Schema used, the website language, the paypal information, the emails registered. Just the URL and some other information that wasn't important and was half a page long. Remember how our client was in her 60s? The user manual was 1 and a half pages long and, I shit you not, contained about 5 sentences and 3 pictures with an arrow. 0 explanation on how to use the website.
      Come to the meeting at 12pm, I show up and wait about 5 minutes. I then text everybody asking where they are at, no response. I start looking over how to fix the user manual since I obviously have to start over. While I am working on it, I haven't said anything and then Damien walks into the room.
  D: "Did you get the docs?"
Me: "Yeah. You guys really think this is finished?"
D: "Oh yeah, it should be good to turn in."
Me: "Idk, I think we should add a little more, this is for our client, she won't understand this. Where is Jeff and Kirk?"
D: " ahhahaha We all got fucked up last night after finishing up the documentation, they are probably still passed out. Also, I'm turning it in tomorrow, if you want to do anything else go ahead, but whatever I have I am turning it in. I think its ready to turn it so I won't be doing anything else, I have other classes to study for. I already have an A in this class so it doesn't matter to me and Kirk and Jeff have A's as well so they don't care at all."
      Perfect he said the magic words and then he left with a flash drive. I immediately went upstairs and told my professor, Matt, everything. I said I don't want to leave my client hanging, yes my client, not ours. Matt said that he completely understands and even commends me for wanting to stay on top of everything and not give our client a bad taste for our students. He then asks why. I simply stated, "What you are about to receive tomorrow for 'our' project is completely unacceptable. It is unfair for us and for our client to leave her hanging." I showed him the website, which he likes and then I showed him the user guide and technical documentation. I asked for an extra week to finish the documentation and user guide - as I had a plan for what it should be and needed time to create it all. Matt said absolutely, but forget about the documentation. You obviously know what is in it, just focus on the client. So I created user videos with dictation, drove to the client and showed her how to use it all, where to find the videos. I even created a program that had all the videos inside so she could have it on her desktop and the program pulled up the video of her choice for whatever she needed help with with some buttons so she wouldn't have to search folders for the videos. I gave her my contact info and said I'll be here over the summer if she ever needs help with the website or has any questions and I can swing by.
    After all of this happened and afterwards I gave an update to Matt who also had an update from me. Apparently he almost failed the rest of my group because they turned in their project by slipping an unmarked USB drive under his door. He only accepted it after they emailed him asking him if he received the USB. Matt also called our client to verify my story of the fact that they never showed for client meetings and the client told him I was the only person that has been showing up. Hearing this from other people, anybody in my group that had A's in the class leading up to the project got a C, anybody with a B in the class failed. Damien's GPA was screwed up from this class as it was a 4 hours class. Kirk and Jeff both failed and Jeff wasn't allowed to graduate and Kirk had to retake it the next semester even though he wasn't graduating. My grade which was an 84 before the project was bumped to an A. The next year Damien asked how I did in that class because he was confused about his final grade, and I simply said I did fine, received an A. He has no idea the reason why. Don't f*ck with me and my grade and I won't f*ck with you.
(source) story by (/u/sw1mm3r202)
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