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sayruq · 3 months
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bestcallcenterindia · 3 months
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Exploring The Dynamic Landscape of call centers in India
In today's fast-paced business environment, customer satisfaction stands as a pivotal benchmark for success. As organizations strive to provide exceptional customer service, the role of call centers has become increasingly critical. India, often referred to as the global call center hub, has emerged as a powerhouse in this domain. With its rapid growth, remarkable capabilities, and top-tier companies, the call center industry in India has transformed into an essential asset for businesses worldwide.
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THE RISE OF CALL CENTERS IN INDIA: A GLOBAL PERSPECTIVE : India's journey to becoming a leading player in the call center industry can be attributed to a combination of factors, including a vast pool of skilled and English-speaking workforce, cost-effectiveness, and a business-friendly environment. This convergence has facilitated the establishment of numerous call centers across the country, particularly in cities like Noida, which has garnered a reputation as a burgeoning hub for business process outsourcing (BPO) activities.
advantages of a strategic location. Top Call Centers in India: Pioneers in Customer Service Excellence : Infosys BPM: Infosys, a name synonymous with IT services, has extended its prowess to the BPO sector through Infosys BPM. Renowned for its customer-centric approach and cutting-edge technological integration, Infosys BPM has secured a spot among the top call center companies in India. Their commitment to innovation and delivering personalized solutions has set a benchmark for the industry. ICCS BPO: A basic search for domestic call center or a call center in Delhi NCR will generate about 50 names at least. Thus, even if you are convinced that you must outsource an important functionality of your business to a Delhi NCR based BPO, selecting the right call center remains an intricate challenge. ICCS, at every step, intends to make your task easier & thus at this stage we present to you a few reasons that shall enable decision making. Our approach: We work as if we are you. Our approach is to incorporate your work methodologies into our systems & thus create a model which is specifically about enhancing business revenues & eliminating procedural complications. Wipro BPO: Wipro, another industry giant, has successfully ventured into the call center domain with Wipro BPO. With a global presence and a focus on delivering exceptional customer experiences, Wipro BPO has become a trusted partner for companies seeking top-notch call center services. Their extensive range of offerings caters to diverse industry needs.
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agentfascinateur · 2 months
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A reminder about Palestine:
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Firstly, the existence of the country of Palestine was never in question. And secondly, as per the UK's own words in the oft-referred to "foundational" "Balfour Declaration":
"NOTHING SHALL BE DONE WHICH MAY PREJUDICE THE CIVIL AND RELIGIOUS RIGHTS OF EXISTING NON-JEWISH COMMUNITIES IN PALESTINE."
Plain as day.
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Comunicados de los sindicatos del Telemarketing
Mail X Facebook RSS Feed “Anunciad con cien lenguas el mensaje agradable; pero dejad que las malas noticias se revelen por sí solas”. William Shakespeare (1564-1616) Escritor británico. En esta nueva sección de “El Blog del Teleoperador”, pretendo agrupar los mensajes y comunicados de los sindicatos del sector del Telemarketing que vayan siendo publicados en las redes sociales, y así…
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news4dzhozhar · 6 months
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Yasmin Porat, a survivor of the bloodshed at Kibbutz Be’eri, near the boundary with Gaza, says many Israeli civilians were killed by Israeli forces.
An Israeli woman who survived the Hamas assault on settlements near the Gaza boundary on 7 October says Israeli civilians were “undoubtedly” killed by their own security forces.
It happened when Israeli forces engaged in fierce gun battles with Palestinian fighters in Kibbutz Be’eri and fired indiscriminately at both the fighters and their Israeli prisoners.
“They eliminated everyone, including the hostages,” she told Israeli radio. “There was very, very heavy crossfire” and even tank shelling.
The woman, 44-year-old mother of three Yasmin Porat, said that prior to that, she and other civilians had been held by the Palestinians for several hours and treated “humanely.” She had fled the nearby “Nova” rave.
A recording of her interview, from the radio program Haboker Hazeh (“This Morning”) hosted by Aryeh Golan on state broadcaster Kan, has been circulating on social media.
Notably, the interview is not included in the online version of Haboker Hazeh for 15 October, the episode in which it apparently aired.
It may well have been censored due to its explosive nature.
Porat, who is from Kabri, a settlement near the Lebanese border, undoubtedly experienced terrible things and saw many noncombatants killed. Her own partner, Tal Katz, is among the dead.
However, her account undermines Israel’s official story of deliberate, wanton murder by the Palestinian fighters.
Although it no longer appears on the Kan website, there can be little doubt about the recording’s authenticity.
At least one Hebrew-language account posted part of the interview on Twitter, now officially called X, and accused Kan of functioning as “media in the service of Hamas.”
Porat also gave her account to the Israeli newspaper Maariv.
However, the Maariv story, published on 9 October, makes no specific mention of civilians being killed by Israeli forces.
And in a half-hour interview with Israel’s Channel 12 on Thursday, Porat speaks of intense gunfire after Israeli forces arrived. Porat herself received a bullet in the thigh.
Not only does Porat tell Kan that Israelis were killed in the heavy counterattack by Israeli security forces, but she says she and other captive civilians were well treated by the Palestinian fighters.
Porat had been attending the “Nova” rave when the Hamas assault began with missiles and motorized paragliders. She and her partner Tal Katz escaped by car to nearby Kibbutz Be’eri where many of the events she describes in her media interviews took place.
According to Porat speaking to Maariv, she and Katz initially sought refuge in the house of a couple called Adi and Hadas Dagan. After the Palestinian fighters found them they were all taken to another house, where eight people were already being held captive and one person was dead.
Porat said that the wife of the dead man “told us that when they [the Hamas fighters] tried to enter, the guy tried to prevent them from entering and grabbed the door. They shot at the door and he was killed. They did not execute them.”
“They did not abuse us. They treated us very humanely,” Porat explained to a surprised Golan in the Kan radio interview.
“By that I mean they guard us,” she said. “They give us something to drink here and there. When they see we are nervous they calm us down. It was very frightening but no one treated us violently. Luckily nothing happened to me like what I heard in the media.”
“They were very humane towards us,” Porat said in her Channel 12 interview. She recalled that one Palestinian fighter who spoke Hebrew, “told me, ‘Look at me well, were not going to kill you. We want to take you to Gaza. We are not going to kill you. So be calm, you’re not going to die.’ Thats what he told me, in those words.”
“I was calm because I knew nothing would happen to me,” she added.
“They told us that we would not die, that they wanted to take us to Gaza and that the next day they would return us to the border,” Porat told Maariv.
In the Channel 12 interview, Porat elaborates that although the Palestinian fighters all had loaded weapons, she never saw them shoot captives or threaten them with their guns.
In addition to providing the captives with drinking water, she said the fighters let them go outside to the lawn because it was hot, especially as the electricity was cut.
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anviraa · 1 year
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PCB appeals against ICC's decision to award Rawalpindi pitch demerit point during England Test
PCB appeals against ICC’s decision to award Rawalpindi pitch demerit point during England Test
The PCB has appealed towards the ICC’s choice to award a demerit point for the Rawalpindi pitch used for the first Test towards England final month. That floor was ultimately declared “Beneath par” by match referee Andy Pycroft, the second successive Take a look at pitch at that venue to have been provided that evaluation. On the time, Pycroft stated: “It was a really flat pitch which gave…
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rangpurcity · 1 year
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AUS vs SA: ICC's Verdict came amid controversy over Gaba's pitch… know how the rating got
AUS vs SA: ICC’s Verdict came amid controversy over Gaba’s pitch… know how the rating got
new Delhi: Amidst the controversy over the Gaba test which ended in just two days, the decision of the ICC has also come in this matter on Monday. The organization governing the game has ranked Gaba’s pitch below average. The ICC believes that the pitch of this match played in Brisbane does not fit the parameters of the ICC. There was a lot of hue and cry about Gaba’s pitch. All the cricket…
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reasonsforhope · 1 month
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An illegal toxic dump site in Croatia, the theft of water from a major aquifer in southern Spain, illegal trading of ozone-depleting refrigerants in France: This is just a sampling of the environmental crimes that European countries are struggling to stop. The lack of accountability for these acts stems in part from the European Union’s legal code, which experts say is riddled with vague definitions and gaps in enforcement. That’s about to change. 
Last week, EU lawmakers voted in a new directive that criminalizes cases of environmental damage “comparable to ecocide,” a term broadly defined as the severe, widespread, and long-term destruction of the natural world. Advocates called the move “revolutionary,” both because it sets strict penalties for violators, including up to a decade in jail, and because it marks the first time that an international body has created a legal pathway for the prosecution of ecocide.
“This decision marks the end of impunity for environmental criminals and could usher in a new age of environmental litigation in Europe,” wrote Marie Toussaint, a French lawyer and EU parliamentarian for the Greens/European Free Alliance group, on X...
The new directive uses the term “ecocide” in its preamble, but does not criminalize the act by laying out a legal definition (the most widely accepted definition of ecocide was developed by an international panel of experts in 2021). Instead, it works by providing a list of “qualified offenses,” or crimes that fall within its purview. These include pollution from ships, the introduction of invasive species, and ozone depletion...
The new law holds people liable for environmental destruction if they acted with knowledge of the damage their actions would cause. This aspect of the law is important, experts said, because it means that a permit is no longer enough for a company to avoid culpability.  
“If new information shows that behavior is causing irreversible damage to health and nature – you will have to stop,” a member of the European Parliament from the Netherlands, Antonius Manders, told Euronews. 
Advocates like Mehta hope that the EU’s move will have influence beyond Europe’s borders. The principal goal of the Stop Ecocide campaign is for the International Criminal Court to designate ecocide as the fifth international crime that it prosecutes, after crimes against humanity, war crimes, crimes of aggression, and genocide. At the moment, environmental destruction can only be prosecuted as a war crime at the ICC, and limitations in the law make this extremely difficult to do...
Kate Mackintosh, the executive director of the Netherlands-based UCLA Law Promise Institute Europe, told Grist that the ICC is unlikely to adopt an ecocide law if other countries do not do so first. 
“It’s not something you can just pull out of thin air,” she said, adding that any international legal doctrine has to have a precedent on the national level. “That’s the way states are going to accept it.”
The EU’s 27 member states will have two years to adapt the new legislation into their penal codes. Afterwards, their implementation must be reviewed and updated at least once every five years using a “risk-analysis based approach,” to account for advancements in experts’ understanding of what might constitute an environmental crime. Mehta said that despite its omission of some important offenses, the law sets an important example for other countries. Several days before the EU vote, Belgium adapted its criminal code to include the directive, making it the first country in Europe to recognize ecocide as a crime.
The ruling “shows leadership and compassion,” Mehta said. “It will establish a clear moral as well as legal ‘red line’, creating an essential steer for European industry leaders and policy-makers going forward.”
-via Grist, March 6, 2024
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pocoloco2018-blog · 3 months
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Unbelievable. And yet Netanyahu says that "they are the most moral army in the world ", yeah, right.
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metamatar · 1 year
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i feel like a lot of people don't know that america is not only not a signatory to the international criminal court but also has a law informally called the hague invasion act that authorises military action to liberate any american/allied state citizen being held by the court. like actually invade netherlands.
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i-am-aprl · 3 months
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Shout out to South Africa who started it all, and to Slovenia, Indonesia, Mexico and Chile who followed. 💜❤️🖤🤍💚
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sayruq · 1 day
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Jerusalem is concerned that the International Criminal Court in The Hague could soon issue arrest warrants against senior officials, including Israeli Prime Minister Benjamin Netanyahu, over the Israel Defense Forces operation against Hamas, Channel 12 News reported Thursday. According to the report, an emergency meeting was held at Netanyahu’s office on Tuesday in the presence of Minister of Strategic Affairs Ron Dermer, Justice Minister Yariv Levin and Foreign Minister Israel Katz. The four decided to take “urgent action with international authorities” to prevent the arrest of Israelis abroad, Channel 12 added.
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bestcallcenterindia · 5 months
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Call center Outsourcing for Startups
Startups are required to face a lot of challenges to get their ball rolling as their business expense and the maintenance costs rise over time. As sole managers, startup entrepreneurs are required to wear a number of hats simultaneously and in the process, they don’t get enough time or resources for core business activities. Be it planning, implementing supply chain, reaching out to clients or customers, project management, logistics, to customer support, there are a number of things apart from the core activities which startups should take care of in the most cost-efficient manner to move on to the next business phase and grow on a consistent basis.
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As one of the leading provider of call center support for startups, ICCS can function as an extended arm of startups all over the world and can help achieve business objectives that can ensure consistent growth. Our Services : ICCS is one of the fastest growing BPO outsourcing for startups and offers a wide range of services to keep up with their specific business needs. Some of our services for startups include- Planning Project management Procurement management Logistics Management Subcontractor management Customer support Financial account management We focus on providing customized solutions to our clients as we understand that the business needs of every startup are different. Our Advantage Better leads Improved client and customer service Scalability Real-time reports and analytics Cost savings Expert assistance Improved efficiency If you want your startup to make it big in your industry, outsourcing can play a very important role in your success. Our call center services for startups has helped several national and international startups achieve their short and long-term business goals and make a mark in their industry. Get in touch with us today to know more about the BPO services we offer for startups! Web:https://www.iccs-bpo.com/industry/Startups-Call-center-services
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draakart · 27 days
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Attention Australians!!
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If you're an Australian resident, sign this! If you're not Australian, reblog this!
Let's make sure that our politicians cannot get away with supporting genocide.
@anarchistmemecollective @theauspolchronicles @kropotkindersurprise @antifainternational @lesbiansandgayssupporttheminers
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astroskeptic · 3 months
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Countries that support the Genocide in Gaza in red
Countries that condemn the Genocide in Gaza in blue
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odinsblog · 3 months
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Dozens of Ukrainian children from a Russian-occupied city in Ukraine were taken to Belarus and sent to “emergency survival training” with the Belarusian military, according to local media.
The Belarus 4 Mogilev state television channel reported on Wednesday that 35 children from the city of Antratsyt in eastern Ukraine, which Russia has occupied since 2014, were sent to the eastern Belarusian city of Mogilev, where they were taught “how to behave in extreme situations” in exercises with the Belarusian military.
In the report, the children — some of whom are wearing tracksuits with Russian flags printed on their sleeves — are shown holding on to each other and covering their faces during a fire drill.
Thousands of Ukrainian children have been deported to Russia and Belarus from Russian-occupied parts of Ukraine since Russia’s full-scale invasion in February 2022. In July 2023, Russian Children’s Commissioner Maria Lvova-Belova put the figure of Ukrainian children “received” by Russia at 700,000, claiming most were accompanied by their parents or other relatives.
A study by Yale University found that between September 2022 and May 2023, over 2,400 Ukrainian children aged 6 to 17 were deported to Belarus from the Donetsk, Luhansk, Kherson and Zaporizhzhia regions of Ukraine, which are occupied by Russian forces.
Belarusian President Alexander Lukashenko met with a group of deported Ukrainian kids last month, promising to “embrace these children, bring them to our home, keep them warm and make their childhood happier.”
In March 2023, the International Criminal Court (ICC) in The Hague issued an arrest warrant for Russian President Vladimir Putin and Lvova-Belova, accusing them of overseeing the “unlawful deportation” of Ukrainian children.
(continue reading)
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