#ill probably delete this later im just complaining abt petty shit

[the-bjd-community-confess]

More Divaz confos

Mod: Round two of these, previously: link. There’s some interesting customer reviews in this batch (5 and 8) which may be useful to readers.

1.Vic3mage "the secret bjdivaz vip group is just pictures of boxes coming in and going out". Yeah, between the bitching about d0llshe, asking people to post on doa for them, dunking on ex-customers, posting pics of random doll parts that they can't identify which doll they're supposed to go with, whining about how little money they make, whining when ppl e-mail them, whining. Yeah, other than that it's just boxes, and alpacas u can buy off amazon anyway lol.

~Anonymous

2.The butthurt users crying and guilttripping under every Divaz confession who have never been seen before elsewhere on this blog are extremely unsuspicious and unproblematic and definitely unconnected to Divaz and unbiased in every possible way

/s

~Anonymous

3.idk shit abt bjd1vas but v1cemage i can absolutely tell you the shit about ch0o is 100% accurate, fucker's got a long, long history of being an awful little man that stretches well beyond his involvement in the doll community. between the two i'd still trust bjd1vas over ch00 ch00 the fool any day!

~Anonymous

4.The Z3st and Div4s thing is really silly and both entities were being shady but did they really have to take the DZ waiting room down with them? :( He had even made a separate thread about it......

~Anonymous 

5. RE: BJD Divaz

I’ve been a customer of BJD Divaz since they first started, when it was only run by Chart3rline. I even contacted other BJD companies trying to persuade them to work with Divaz as their US representative. Most declined because they didnt like D's commission fee, but I was able to persuade a few of them.

I asked them to purchase a doll off DOA because I couldnt afford the asking price, and while they did, I found out later that instead of agreeing to purchase the seller's price, they negotiated the price to be lower. This significantly cheaper price was not passed down to me. I paid the full price +the commission fee based on that full price. I am disappointed I was not told this. This is when I stopped viewing them as a "friend" and instead, as a business. I dont hold this against them, it’s context to what Im going to say later.

I’ve stopped purchasing from D after my recent order from them. This company usually takes 3 or less months to make a doll. I’ve ordered the doll from D and it took 11 months. They let me know it arrived to them in March and that it will be shipped soon, except it only shipped on July, and only after I sent them several "reminder" emails. Before people in the comments try to put the blame on me for not sending a reminder soon, please keep in mind that I acknowledged the email in March and confirmed everything and they keep stressing to not send them emails because they are busy, I’ve emailed once every month since. I’ve since switched to ACBJD and Ive been happy with communication and the dolls ordered. I imagine ACBJD gets the same amount of emails, but they dont berate their customers if they email more than once.

I regret when people wanted a D0llshe, but not deal with him, I always recommended D. I would warn people of ordering directly and instead go through D. They assured buyers they would be handling communication and all the efforts so they wouldnt worry, except they didn’t. A person that I’ve recommended D to, who surpassed 2 years, keeps messaging me for help because D wouldnt reply to their emails. She is respectful, sweet and a timid person, not a Karen. This person, emailed D without a reply so would email a week later, only to be told that their email would be pushed down to the bottom if emailed again. No response, so she goes to FB and IG, who both tell her to email because they arent the person running orders. Finally got a response that they would get their refund, after D0llshe sends D's payment, but minus the PP fees. 3 months later and theres no refund, only a promise of them getting it later. Why is the customer missing out on fees when they have no doll? Customer emails d0llshe and he says he cant offer refund, because they didn’t order through them, which is understandable, but when all options are out for a customer, do you blame them for chargebacks?

If anyone files a chargeback, D will be blacklisting them from every company they rep, as in blacklisting you from buying direct from those companies. I urge everyone who has negative experiences with D to email the companies they rep instead of venting on confession blogs, and writing your experiences on social media. Make it count and send letters to the companies they represent, and please provide proof because they will try to make you out to be a liar.

Speaking of, they made vague posts on cl0ver singing for charging paypal fees, and that they offer guarantees as an official dealer, except when offering refunds, to non delivered products I might add, they are keeping the fees, and offered no help with d0llshe, even before they ended their dealership with them. Someone on DOA was told to not email them unless the wait time surpassed 1.5 years. They are even so petty that they post screenshots with the full name and address (dox) of the customer on purpose and then delete it out a day later as if they just realized their "mistake".

Before you try to make excuses for them about the fires, keep in mind, I am dealing with a business. The lower price negotiation with the DOA sale, I am in no way obligated to give them a pass or treat them as a friend when they made it clear that our relationship is strictly business. Their issues, are not my issues. D0lk got dragged for not shipping in time, others, including artisans, got dragged for being so late with communication and sending back refunds for cancelled orders. Why does D get to be exempt?

The supporters are the worst part of this, because of instead of being honest so D can improve, they support them for being "real". For example, look how micemage words it, to make it seem like this criticism is from one person, when there are people on addicts who didn’t have good experience. Check the bjd dealers tag here, you will see the supporters in the comments going off on any and all criticism of D. Some have sane comments, but the majority are cult like and try to identify the person venting as if it’s one person. Addicts deletes threads with criticism asking people to instead direct it to their feedback group; which lets be honest, no one is going to do because its "not that bad", and most dont want to join a new group, which is mostly dead.

This is my first and last confession on D, I’ve emailed each company they rep and told them my experience as well as contacting the 3 month wait company, with screenshots of my order, how they handled it, and the excuse they used to put blame on the company for being so late (package arrived march to D, 4 months to be shipped is on D, not the company). I’m not using company or order details because I know they are petty enough to try to identify me and publicly shame me like they have to others. This and the threat of suing is why not many people like to go public with their experience. They just keep feedback neutral, move on and never deal with again.

~Anonymous

6. Listen, I can't take you seriously in regards to BJD!vas because you're posting on a confession blog. If you were serious, you would have posted in buyer beware groups, DoA reviews or the board to get things resolved, or you would have made a complaint to the BBB. And your language makes you come off more as someone with an agenda rather than someone who is trying to warn people. If shipping is the issue, stop buying with standard shipping and pay the extra price for express shipping. I saw one of you complain that it sat with them for 20 days; that's probably because you're not the only one and they more than likely have a queue to check and then ship out. Do mistakes happen? Yes, because we're human. I've been in this hobby for a few years now and it seems like most people know you're going to have to wait, sometimes even outside the expected wait time. And shipping something as big as a doll is a timely endeavor. I shouldn't have to say that.

My point is simply to stop complaining on an confession board and either take it to the places previously mentioned. Posting here behind the anonymous mask makes you sound like a petulant child who didn't get their way right away.

~Anonymous

7.My only issue with BJD Divaz is how I never get any updates. Every email, they tell me to join their facebook page for status updates. I dont have a FB and I dont want to create one. I bought my doll through their website, updates should be posted on their website, or they could send me an email. That isnt asking much.

~Anonymous

8. Since there seems to be a lot of either "completely negative everything sucks" or "everything was sunshine and rainbows" confessions about bjd!vaz I thought I'd chime in with a neutral review.

PROS

-They were always polite and professional in their emails, and gave me very detailed answers to my questions.

-I got exactly what I ordered, so no mix ups or missing parts or anything like that.

-I think them being forthcoming about personal issues (only one person on staff, illness, the flooding isue etc.) on social media is good, since it keeps customers updated as to why there might be delays.

-If you live in the US their shipping is very reasonable.

CONS

-Reply times were varied. Sometimes it could take over a week, sometimes a couple hours.

-My order took about 10mo which, when comparing to other people who ordered through the same company around the same time, was about 3x as long as if I bought it direct and 2x as long if I had gone through a different dealer. I get some of the waiting time is out of their control, but it was kind of ridiculous.

-They dont necessarily ship the same day they send you a tracking number. I wish they said something like, "Here's your tracking number, our pickup is Xday so it should start moving after that" just so I could be aware.

All in all no major complaints. I got my doll and all that. Their lone employee is clearly overwhelmed. I hope they hire another person, if only to give the one a break.

Truthfully, I most likely won't buy through them again. I'd rather pay the international shipping and go direct, than deal with the extensive wait time. I'd still recommend them to someone looking for a very long layaway, though. I paid in full, but if I had a 12mo layaway I would've never known they weren't ready to ship my doll until month 10.

~Anonymous

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