So, for context we have 3 credit card/debit card machines.
One is only for card pre-authorizations that we use for the saddle trials. However, we don’t use it to actually force the payment. We use one of the other two for that.
However, this morning WW Manager was unattended and he used the pre-auth machine to “complete” the pre-auth. Meaning I had to figure out how to “settle” the thing tonight. (Because if you don’t settle the machine the money doesn’t transfer).
So I keep poking buttons until I find the “Settlement” option. It gives me the option to Settle All or Settle Debit/Credit/Gift Cards. I have to settle all, because no cards actually got used in the machine today.
I grit my teeth and select Settle All. The receipt paper begins to pour out of the machine, printed with every pre-auth we’ve done since the last time I cleared the machine (approximately June last year). I start to panic as I watch tens of thousands of dollars of pre-auths relentlessly print. I’m imagining the clusterfuck of angry calls as everyone’s credit card just got charged for the full price of every saddle they’ve ever taken on trial.
“END OF RECORD” it prints.
Then it prints the card settlement for today. With the amount of the pre-authorization that got completed today. And that amount only.
I melt into a relieved puddle and tear the paper after it also inexplicably prints a record specifically for the non-existent gift card transactions.