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khusbu123 · 1 year

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Swiss International Airlines Cancellation, Changes Refund Policy

The cancellation procedure is simple since the fees are completely based on the routes and locations if you need to change or cancel your airline ticket and have to pay costs for the return process. Swiss Airlines will immediately and without charge rebook your flight to the same destination and in the same travel class. If you wish to find out more information regarding Swiss Airlines cancellations. You must get in touch with the customer service team, and they will help you straight away. if there's a need to change your flight's time for any reason.

Then you could follow these steps for cancellation of a Swiss Airlines Reservation:

Using the Swiss Airlines website's official login information, you log in. Before selecting the "manage my booking" option, please read the refund policy's terms and conditions and take a minute to check some of the crucial details stated below. You must select the cancellation option by tapping. Follow every instruction on the website to the letter to ensure that you receive the return reimbursement. You must finish the cancellation process with Swiss Airlines before you can anticipate receiving a refund. You can cancel and receive a refund using the Swiss Airlines website or phone number. If you listen to their conversation with the Swiss official. Then you must get in touch with customer service and supply your details to get a refund. Your reservation will also be canceled by the customer service staff, who will then repay you within a workweek. You may download a request for a refund reimbursement form by visiting the Swiss airline's website, in accordance with their return policy. If you cancel within 24 hours, you will receive a full refund. If you are unable to get the full refund amount for whatever reason, get in touch with Swiss Airlines Reservations right once for quick assistance. Swiss Airlines will fully reimburse each passenger's money if your flight is delayed by more than three hours. Swiss Airlines guarantees each passenger a full refund, travel points for future trips, complimentary beverages, food, and lodging in the event that a flight needs to be canceled due to any circumstance, such as a strike or technical difficulties. The finest airline to utilize when purchasing tickets is Swiss Airlines. They provide top-notch amenities, services, and more that simplify and ease visitor travel. You'll also purchase airline tickets. Prior to making a flight reservation with any airline, you must first get travel insurance. You will always benefit from it, regardless of whether there are flight delays or cancellations, luggage delays or missing bags, medical needs or insurance requirements, etc. Swiss Airlines emphasizes how easy it is to read the bar and go through security. As a consequence, the airline has the most reliable, efficient, and rapid customer policies, and the procedure of booking a trip is quite simple. The simplicity of reading the bar and passing through security is emphasized by airlines.

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#Swiss Airlines Cancellation #Swiss Airlines Refund Policy #Swiss Airlines

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embrach · 1 year

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#swiss airlines

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nikkkooo · 2 years

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🔵Swiss Collection 'by nikkkooo👇😊

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nocternalrandomness · 7 days

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Rainy evening at Pulkovo Airport, Russia

#Airbus #A320 #Swiss Air #airliner #passenger jet #commercial aircraft #jet #plane #airport #aviation photography #airplane

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vintagepromotions · 2 years

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Air India travel poster for Rome, Italy (c. 1950).

#vintage poster #vintage travel poster #1950s #air india #rome #india #italy #swiss guard #maharajah #travel #tourism #airlines #holiday

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hurricanewindattack · 3 months

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Smh why do one hour layovers exist

#Zurich airport and swiss airlines I am feeling violent

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itrvlr · 1 year

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Flying Swiss Air Lines in the 1960s

Swissair photos from its archives 🌐

#aviation #airline #swiss #swissair #Swiss International Air Lines #1960s

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nostalgiatrip · 8 months

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Swiss airline Swissair in the '60s

#1960s #60s #photography #airlines #flying #plane #swiss #60s fashion

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aneverydaything · 1 year

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Day 1658, 6 January 2023

#swiss #swiss air #airbus #Airbus A220 #aircraft #airplane #wing #flight #travel #flying #sky #jet #airliner #reflection #cross

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rabbitcruiser · 1 year

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The Star Alliance, the world's largest global airline alliance, was founded on 14 May 1997.

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moonwatchuniverse · 1 year

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45 years ago… first Swiss astronaut Claude Nicollier In 1966 Claude Nicollier became a pilot in the Swiss Air Force, switching as an airline pilot with Swiss Air by 1974. In 1978, combining this with studies in Astrophysics, Nicollier was selected a member of the first group of European Space Agency astronauts. Between 1992 & 1999 the first Swiss astronaut flew 4 space shuttle missions and maintained his role as lead ESA astronaut up to 2007. February 1996, during his third mission, STS-75, Nicollier wore the Omega Speedmaster X-33 analog-digital chronograph prototype, which was officially launched as an operational astronaut/cosmonaut toolwatch by March 1998. These official 1999 ESA/NASA portraits show him wearing a Breitling Aerospace chronograph but in May 2005, Nicollier became member of the Board of Directors of the Swatch Group and full-time Professor at the École Polytechnique Fédérale de Lausanne - Vaud CH. (Photo: ESA/NASA)

#Airline pilot #Aviator #Astronaut #ESA #NASA #chronograph #Breitling #Aerospace #pilot watch #MoonwatchUniverse #montres #uhren #wrist watch #Swiss-made #Grenchen #Breitling Grenchen #spaceflight #SWFG #Zulu time

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nako-doodles · 2 years

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seeing tae traveling on his own (going to malta) made me realize how bad i am at traveling, nevertheless alone. i still dont understand the whole process ngl. i have horrible anxiety so even going thru checks makes me so nervous plus w/ how quick it goes and u gotta take all your stuff out and rush and its a mess so id probably forget my own bags if someone wasnt with me. u must've traveled a lot right, are u comfortable doing it on your own by now?

traveling alone is always going to be stressful, esp as an asian woman yknow? travel will always be a rush rush wait affair (unless ur hella rich) and murphys law will hit you at one point or other. however, research and preparedness will be your best friend, and the experience and sights you see will be worth it 🥰🥰🥰

im going to compile some tips after the cut if you need it:

i always keep a list of everything i need to pack, organized by: toiletries (if theyre in your carry-on, you need to make sure its within airline security regulations. creams count as liquids. BRING SUNSCREEN!), clothes, accessories, and shoes (make sure you have enough to change every day, plus 1-2 days extra. also make sure you have layers like a jacket/large scarf which can also be a blanket and COMFY shoes that has room for swollen feet. you can repeat clothes so you can pack light. check the weather! bring an umbrella!), electronics (AND THEIR CHARGERS! bring a socket/voltage exchange if its different from your country), medicine (check your destinations rules on drugs. DONT ASSUME), YOUR DOCUMENTATION (passport/photo ID, visas, vax records, emergency contacts, hotel/destination addresses. keep a hard copy of it away from where you store your OG docs, and keep pictures of your documentations in your phone), and itinerary (where are you staying? do you need travelers insurance? did you call your bank so you can access your cards at your destination? what is your budget? do you need to change currency? you should have emergency money for taxis and a night at the hotel IN CASH)

pack your things into your luggage and DONT TAKE THEM OUT. for last minute things, create a separate packing list for when you leave for the airport. if you are taking a carry-on, make sure it meets airline regulations. keep all of your documents and cash in a secure location AND DONT LET IT LEAVE YOUR BODY. if you need to bring small candies and snacks (like me, i get low blood sugar easily), make sure its packaged and processed. a lot of countries dont allow meats and vegetables and seeds/grains into the country. check customs and immigration. ditto for your meds and other controlled substances and liquids. when you cross immigrations and security, make sure your water bottle is EMPTY. there are water fountains and restaurants past security. if you have a big carryon, you can carry it past security, and if the airlines have space, they usually allow you to check large carryons for free at the boarding gate, you can keep an eye/ear our for that.

usually the airline attendant will stick your checked baggage tags onto your boarding pass as a reminder for you to pick it up, so dont throw away your boarding pass! stick in your passport pages for safe keeping. make sure to stand near the first half of the loop and put really identifiable ribbons/duct tape/buckets on your bags so someone else won't walk away w your stuff. (if youre in a country famous for sm*ggling dr*gs, make sure to plastic wrap your entire luggage, some big airports have this at the lobby before check in)you will not believe the variation of black/navy bags until youve been on the strip 🤣🤣🤣 DONT bring monogrammed luxury luggages w you. thats asking you to be mugged in broad daylight. use your knees and waist and core to lift your luggage out, OR if you look sad enough, usually someone will help you (not that ive had that happen to me....many times......)

look like you know what youre doing, even if you dont! if you look unsure, pickpocketers and bad actors will target you. THUS! always do your research first. be as accurate and specific as you can. learn some helpful language phrases if its a foreign country (i.e. where is..., direction words, thank you, please, could i have...). fake it til you make it fam 🥰🥰🥰 don't draw attention, and make sure you look out for arrows and signs to tell you where to go. remember to keep your hands on your possession at all time. if youre in places famous for pickpocketers, wear your backpack in your front.

dont be afraid to ask for help from airline staff/concierge/info desk. theyre usually really friendly and want to help you! so if youre lost and dont know where your boarding gate is, or you dont know which bus to take, or you don't understand the in flight menu or need extra pillows and blankets (ask early! right after the plane levels out is usually a good time to ask)

at your hotel, make sure to sweep for cams (under mirrors/smoke detectors/paintings/tv etc.), deadbolt your door, and close your curtains. dont let strangers into your room, even if they claim to be staff. be aware of your surroundings at all times, dont talk to strangers, keep your hands on your bags, stay in public spaces, stay safe!

tldr; research lots, pack light but right, keep your documents in order, stay in reputable places and public transport, be aware of your surroundings, and most importantly, HAVE FUN! godspeed darling 🥰🥰🥰

#ive had the luxury of traveling often when i was younger since a lot of my family is abroad and my mom loves travelling #if you wanna hear travel horror stories i have lots! from 'the airline went backrupt the day we were supposed to leave' to #'the customs officer is being a rac*st amoeba and wont let me thru even tho i have my paperwork in order EVEN MY RENT CONTRACT #but he STILL wont let me thru and i just missed my flight which means i gotta stay in this fucking airport for ANOTHER 13 hours FUCK U'#'fuck i only have 20 bucks on me which usually will be fine but all of the subways and busses have stopped so i cant get into the city'#'let me get on this hella sketch uber ride w 2 other strangers so i can get into the city and get home so i can CRASH after a 16hr flight'#oh and my personal favorite: 'the flight previous had an incident so the plane isnt here to pick us up but i gotta take this flight #if i wanna make it to my sophomore year classes on time but ALSO theres a typhoon here and all bridges and ferries have stopped #so im stranded in this stupid airport w limited electricity and no one knows whats happening and im running on 3 hrs of sleep'#the airline company is very important as well! i personally love flying w cathay pacific and air canada and swiss air and virgin #its still a lot of fun and a good story to talk about after the fact 🤣🤣🤣#ans

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flyingfarez · 22 hours

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How do I change my flight on Swiss Air?

To change your flight with Swiss Airlines, you can easily manage your booking online through their website or by contacting their customer service. Firstly, log in to your Swiss Air account on their website and navigate to the "Manage Booking" section. Here, you'll find options to modify your flight details, including changing your flight. Follow the prompts to select a new flight that suits your schedule. Alternatively, if you prefer assistance, you can reach out to Swiss Air's customer service team via phone. They'll guide you through the process and help you find the best available options for changing your flight. Be prepared to provide your booking details and any preferences for the new flight. For immediate assistance, call their 24/7 customer service number at +1 (888) 701-6847.

#swiss air flight change #change swiss air flight #swiss airlines flight change #date change swiss airlines #flight date change swiss airlines #siwss airlines flight change policy #swiss airlines reservation change

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nocternalrandomness · 9 months

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A330 landing in Zurich

#Airbus #A330 #Airliner #Passenger jet #SWISS International Air Lines #Flying #Commercial aircraft #Aviation #Airplane

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mostlysignssomeportents · 3 months

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How I got scammed

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/02/05/cyber-dunning-kruger/#swiss-cheese-security

I wuz robbed.

More specifically, I was tricked by a phone-phisher pretending to be from my bank, and he convinced me to hand over my credit-card number, then did $8,000+ worth of fraud with it before I figured out what happened. And then he tried to do it again, a week later!

Here's what happened. Over the Christmas holiday, I traveled to New Orleans. The day we landed, I hit a Chase ATM in the French Quarter for some cash, but the machine declined the transaction. Later in the day, we passed a little credit-union's ATM and I used that one instead (I bank with a one-branch credit union and generally there's no fee to use another CU's ATM).

A couple days later, I got a call from my credit union. It was a weekend, during the holiday, and the guy who called was obviously working for my little CU's after-hours fraud contractor. I'd dealt with these folks before – they service a ton of little credit unions, and generally the call quality isn't great and the staff will often make mistakes like mispronouncing my credit union's name.

That's what happened here – the guy was on a terrible VOIP line and I had to ask him to readjust his mic before I could even understand him. He mispronounced my bank's name and then asked if I'd attempted to spend $1,000 at an Apple Store in NYC that day. No, I said, and groaned inwardly. What a pain in the ass. Obviously, I'd had my ATM card skimmed – either at the Chase ATM (maybe that was why the transaction failed), or at the other credit union's ATM (it had been a very cheap looking system).

I told the guy to block my card and we started going through the tedious business of running through recent transactions, verifying my identity, and so on. It dragged on and on. These were my last hours in New Orleans, and I'd left my family at home and gone out to see some of the pre-Mardi Gras krewe celebrations and get a muffalata, and I could tell that I was going to run out of time before I finished talking to this guy.

"Look," I said, "you've got all my details, you've frozen the card. I gotta go home and meet my family and head to the airport. I'll call you back on the after-hours number once I'm through security, all right?"

He was frustrated, but that was his problem. I hung up, got my sandwich, went to the airport, and we checked in. It was total chaos: an Alaska Air 737 Max had just lost its door-plug in mid-air and every Max in every airline's fleet had been grounded, so the check in was crammed with people trying to rebook. We got through to the gate and I sat down to call the CU's after-hours line. The person on the other end told me that she could only handle lost and stolen cards, not fraud, and given that I'd already frozen the card, I should just drop by the branch on Monday to get a new card.

We flew home, and later the next day, I logged into my account and made a list of all the fraudulent transactions and printed them out, and on Monday morning, I drove to the bank to deal with all the paperwork. The folks at the CU were even more pissed than I was. The fraud that run up to more than $8,000, and if Visa refused to take it out of the merchants where the card had been used, my little credit union would have to eat the loss.

I agreed and commiserated. I also pointed out that their outsource, after-hours fraud center bore some blame here: I'd canceled the card on Saturday but most of the fraud had taken place on Sunday. Something had gone wrong.

One cool thing about banking at a tiny credit-union is that you end up talking to people who have actual authority, responsibility and agency. It turned out the the woman who was processing my fraud paperwork was a VP, and she decided to look into it. A few minutes later she came back and told me that the fraud center had no record of having called me on Saturday.

"That was the fraudster," she said.

Oh, shit. I frantically rewound my conversation, trying to figure out if this could possibly be true. I hadn't given him anything apart from some very anodyne info, like what city I live in (which is in my Wikipedia entry), my date of birth (ditto), and the last four digits of my card.

Wait a sec.

He hadn't asked for the last four digits. He'd asked for the last seven digits. At the time, I'd found that very frustrating, but now – "The first nine digits are the same for every card you issue, right?" I asked the VP.

I'd given him my entire card number.

Goddammit.

The thing is, I know a lot about fraud. I'm writing an entire series of novels about this kind of scam:

https://us.macmillan.com/books/9781250865878/thebezzle

And most summers, I go to Defcon, and I always go to the "social engineering" competitions where an audience listens as a hacker in a soundproof booth cold-calls merchants (with the owner's permission) and tries to con whoever answers the phone into giving up important information.

But I'd been conned.

Now look, I knew I could be conned. I'd been conned before, 13 years ago, by a Twitter worm that successfully phished out of my password via DM:

https://locusmag.com/2010/05/cory-doctorow-persistence-pays-parasites/

That scam had required a miracle of timing. It started the day before, when I'd reset my phone to factory defaults and reinstalled all my apps. That same day, I'd published two big online features that a lot of people were talking about. The next morning, we were late getting out of the house, so by the time my wife and I dropped the kid at daycare and went to the coffee shop, it had a long line. Rather than wait in line with me, my wife sat down to read a newspaper, and so I pulled out my phone and found a Twitter DM from a friend asking "is this you?" with a URL.

Assuming this was something to do with those articles I'd published the day before, I clicked the link and got prompted for my Twitter login again. This had been happening all day because I'd done that mobile reinstall the day before and all my stored passwords had been wiped. I entered it but the page timed out. By that time, the coffees were ready. We sat and chatted for a bit, then went our own ways.

I was on my way to the office when I checked my phone again. I had a whole string of DMs from other friends. Each one read "is this you?" and had a URL.

Oh, shit, I'd been phished.

If I hadn't reinstalled my mobile OS the day before. If I hadn't published a pair of big articles the day before. If we hadn't been late getting out the door. If we had been a little more late getting out the door (so that I'd have seen the multiple DMs, which would have tipped me off).

There's a name for this in security circles: "Swiss-cheese security." Imagine multiple slices of Swiss cheese all stacked up, the holes in one slice blocked by the slice below it. All the slices move around and every now and again, a hole opens up that goes all the way through the stack. Zap!

The fraudster who tricked me out of my credit card number had Swiss cheese security on his side. Yes, he spoofed my bank's caller ID, but that wouldn't have been enough to fool me if I hadn't been on vacation, having just used a pair of dodgy ATMs, in a hurry and distracted. If the 737 Max disaster hadn't happened that day and I'd had more time at the gate, I'd have called my bank back. If my bank didn't use a slightly crappy outsource/out-of-hours fraud center that I'd already had sub-par experiences with. If, if, if.

The next Friday night, at 5:30PM, the fraudster called me back, pretending to be the bank's after-hours center. He told me my card had been compromised again. But: I hadn't removed my card from my wallet since I'd had it replaced. Also, it was half an hour after the bank closed for the long weekend, a very fraud-friendly time. And when I told him I'd call him back and asked for the after-hours fraud number, he got very threatening and warned me that because I'd now been notified about the fraud that any losses the bank suffered after I hung up the phone without completing the fraud protocol would be billed to me. I hung up on him. He called me back immediately. I hung up on him again and put my phone into do-not-disturb.

The following Tuesday, I called my bank and spoke to their head of risk-management. I went through everything I'd figured out about the fraudsters, and she told me that credit unions across America were being hit by this scam, by fraudsters who somehow knew CU customers' phone numbers and names, and which CU they banked at. This was key: my phone number is a reasonably well-kept secret. You can get it by spending money with Equifax or another nonconsensual doxing giant, but you can't just google it or get it at any of the free services. The fact that the fraudsters knew where I banked, knew my name, and had my phone number had really caused me to let down my guard.

The risk management person and I talked about how the credit union could mitigate this attack: for example, by better-training the after-hours card-loss staff to be on the alert for calls from people who had been contacted about supposed card fraud. We also went through the confusing phone-menu that had funneled me to the wrong department when I called in, and worked through alternate wording for the menu system that would be clearer (this is the best part about banking with a small CU – you can talk directly to the responsible person and have a productive discussion!). I even convinced her to buy a ticket to next summer's Defcon to attend the social engineering competitions.

There's a leak somewhere in the CU systems' supply chain. Maybe it's Zelle, or the small number of corresponding banks that CUs rely on for SWIFT transaction forwarding. Maybe it's even those after-hours fraud/card-loss centers. But all across the USA, CU customers are getting calls with spoofed caller IDs from fraudsters who know their registered phone numbers and where they bank.

I've been mulling this over for most of a month now, and one thing has really been eating at me: the way that AI is going to make this kind of problem much worse.

Not because AI is going to commit fraud, though.

One of the truest things I know about AI is: "we're nowhere near a place where bots can steal your job, we're certainly at the point where your boss can be suckered into firing you and replacing you with a bot that fails at doing your job":

https://pluralistic.net/2024/01/15/passive-income-brainworms/#four-hour-work-week

I trusted this fraudster specifically because I knew that the outsource, out-of-hours contractors my bank uses have crummy headsets, don't know how to pronounce my bank's name, and have long-ass, tedious, and pointless standardized questionnaires they run through when taking fraud reports. All of this created cover for the fraudster, whose plausibility was enhanced by the rough edges in his pitch - they didn't raise red flags.

As this kind of fraud reporting and fraud contacting is increasingly outsourced to AI, bank customers will be conditioned to dealing with semi-automated systems that make stupid mistakes, force you to repeat yourself, ask you questions they should already know the answers to, and so on. In other words, AI will groom bank customers to be phishing victims.

This is a mistake the finance sector keeps making. 15 years ago, Ben Laurie excoriated the UK banks for their "Verified By Visa" system, which validated credit card transactions by taking users to a third party site and requiring them to re-enter parts of their password there:

https://web.archive.org/web/20090331094020/http://www.links.org/?p=591

This is exactly how a phishing attack works. As Laurie pointed out, this was the banks training their customers to be phished.

I came close to getting phished again today, as it happens. I got back from Berlin on Friday and my suitcase was damaged in transit. I've been dealing with the airline, which means I've really been dealing with their third-party, outsource luggage-damage service. They have a terrible website, their emails are incoherent, and they officiously demand the same information over and over again.

This morning, I got a scam email asking me for more information to complete my damaged luggage claim. It was a terrible email, from a noreply@ email address, and it was vague, officious, and dishearteningly bureaucratic. For just a moment, my finger hovered over the phishing link, and then I looked a little closer.

On any other day, it wouldn't have had a chance. Today – right after I had my luggage wrecked, while I'm still jetlagged, and after days of dealing with my airline's terrible outsource partner – it almost worked.

So much fraud is a Swiss-cheese attack, and while companies can't close all the holes, they can stop creating new ones.

Meanwhile, I'll continue to post about it whenever I get scammed. I find the inner workings of scams to be fascinating, and it's also important to remind people that everyone is vulnerable sometimes, and scammers are willing to try endless variations until an attack lands at just the right place, at just the right time, in just the right way. If you think you can't get scammed, that makes you especially vulnerable:

https://pluralistic.net/2023/02/24/passive-income/#swiss-cheese-security

Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg

CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en

#pluralistic #social engineering #phishing #ai #swiss cheese security #infosec #finance #fraud #carding

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