#I don't wanna keep bitching about CA and its many laws

[bronzewool]

Getting any documentation done in California is like going to subway, but instead of just writing the prices of all the sandwiches on the board and letting you decide what you can and can't afford, the guy tells you specifically that your sandwich will cost X amount.

But it doesn't.

What he's doing is telling you how much the bread cost. If you want a sandwich (you know, that thing you came in for) then he'll gladly let you pick out the meats and salads and sauces, and then tell you how much it actually costs at the till.

That may not seem like a big deal to most people, but it offends me in a way I can't seem to properly articulate. Why would I walk into a subway for bread? I can buy that anywhere. Why did you tell me a baguette was a sandwich? It's not. The bread does not make the sandwich. All the pieces when assembled make the sandwich.

What you gave me were the bare bones of the product you were selling, and when I was already committed to playing out this farce, you then hit me with hidden fees that added up to the real price of the sandwich.

#I don't wanna keep bitching about CA and its many laws #but again this would not happen back home #I would ask for a policy #it would give me a list of options #tell me exactly what was included in each one #and then let me make an informed decision of what I wanted #with the prices all laid out to best accommodate my finances #CA does not do this #it wants to drag out a pretty simply questionnaire over the course of a week #tell me what I'm entitled to #and then keep me hostage on the phone while they take a decade to explain what I actually signed #but making it sound like its the best system because they tell you the bad news politely #this kinda embodies what I appreciate about british customer service #we don't do fake pleasantries. because we're miserable as fuck #but also because we get straight to the fucking point #this is the thing. this is everything in writing what the thing is. this is the price we promised you. do you want it? #if not I don't care. I don't get paid enough to care