#I mean I have experience in marketing - administration - event planning - project management - report/evaluation writing | Explore Tumblr Posts and Blogs

jennifershepherd-blog1 · 5 years

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The job description for my role

April 29th

Below is the job description and person spec for my role.

Description

•This is a placement year offered to UCLan undergraduates interested in Human Resources and event planning.

•Within the job role you will be involved in assisting with the day to day administrative tasks to support our small and friendly Development Team and wider HR activities.

•You will also have a chance to get take part in and observe some of the many projects, developments and events available across the university.

Main Duties and Responsibilities

•Support the administration of development activities organised by Human Resources.

•Provide a wide range of advice on resources, activities and events to staff.

•Assist with the marketing of development activities.

•Provide practical support for all Development Team events on campus.

•Maintain and contribute to the effective management of the HR records system.

•Record statistical course information, providing appropriate reports as required.

•Maintain the relevant section of the Human Resources website/intranet.

•Undertake the evaluation of activities using a range of methods, including the online evaluation tool.

•Undertake other relevant duties and responsibilities as determined by the Leadership and Development Manager.

What Do We Want From You?

•Ability to prioritise workloads and co-ordinate tasks to meet deadlines

•Excellent time management skills

•Ability to work as part of a team

•Ability to operate systems including MS Office, Databases, Websites and general office equipment

•Ability to be polite and tactful when dealing with customers

•Ability to write and communicate in good English

•Awareness and understanding of confidentiality

•Commitment to personal and professional development

•Commitment to learn about the work of HR and contribute to wider HR activities.

What outcomes do I expect from this placement?

Outcome 1 - Appreciate the importance of both theory and practice for effective and efficient management within the tourism sector. The theories and practices I have learnt can be put into action as well as observed within the work place to see how management works within the HR sector.

Outcome 2 - Assess and apply solutions to managerial problems within the tourism sector using academic models and theories.During my assessment which I will undertake during the work placement, I will be able to critically analyse any issues within the work environment and seek solutions that can cause improvement.

Outcome 3 - Critically analyse issues and problems and develop rational solutions to a range of managerial and business concerns. Working within an office I will need to work independently on my own workload which means I will have to work on my critical thinking and how to tackle certain tasks and obstacles that I may face.

Outcome 4 - Understand the importance of reflective practice for continual professional development and career progression. In order to constantly improve my working methods I will need to reflect and ensure that I am working to the greatest standard that I can.

Outcome 5 - Effectively utilize a range of communication skills for different purposes including the effective use of ICT. I will be using many different ICT facilities throughout the day to ensure that my work load is running smoothly. I expect to gain experience in new softwares during my time on placement.

Outcome 6 - Utilize enhanced employability skills in developing a career within the area of tourism management. As the tourism industry grows, so does the HR sector. New hotels and businesses connected to the tourism industry will require HR personnel and this placement will give me a years worth of experience in that sector.

What Personal and Professional Development Outcomes are met by completing this Placement:

My career aspiration is to move into the HR sector specifically working in the tourism industry which can range from hotel chains to theme parks. All HR jobs currently ask for at least one year of experience, even at a graduate level, so this internship will give me the skills and experience that I will need to move into this career once finishing my degree.

I hope to learn how to effectively plan and manage staff events during this placement and become independent in doing so. I also hope that I will improve on my ICT skills by using new software. I will hopefully be able to see different aspects of the HR department, such as the grievances and complaints section so that I can learn how they operate. I intend to learn many of the different administrative roles during this placement through helping out other sectors, such as helping out on reception and taking phone calls.

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yaniraclawson-blog · 7 years

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What does it cost? Does Advertising and marketing Cost?

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thoughtsontechnology · 7 years

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Personal career reflection upon changing jobs

This blog post is going to be a bit less technical and more personal than most of what I write here. I recently left my position at the organization where I worked for the past eleven years (where I established and built my career) to accept a job with another organization. As I prepare to walk into a new door and start a new adventure I’ve been reflecting on what I learned, how I work, what I want to keep and change, and what I hope to accomplish at the outset of my new role.

This past week has been a transition week off between jobs, and it feels like it’s been everything that should be. I caught up on personal errands and things around the house, bought some new clothes, got a haircut, went to the gym almost every day, got a massage, had some friends over for a crafting party, spent a healthy amount of quality time with my toddler and got a couple of papa naps in snuggled up with her. I also took some time to visit the reference library of the organization where I’ll be working to explore their materials on my own time, wrote a long overdue blog post reflecting on a past project, picked up and started reading a copy of The Happy Healthy Nonprofit, and went back through the personal career reflection notes that I jotted down a few months ago when I was gearing up to explore the job market.

I’m finding that those personal reflection notes are really helpful for taking stock of myself personally to prepare my mindset for starting the new job. When I did my personal retreat day back in November I started off by taking an eParachute assessment. The results of which went like so:

Holland code: Investigative, Enterprising, Artistic

Favorite fields: Computers & Electronics, Administration & Management, Design

Favorite skills: Create, Innovate, Invent, Initiate, Lead, Be a Pioneer, Follow Through, Get Things Done

I moved on from the assessment to just jotting down the hats that I wore in my previous organization, i.e. what skills and experience I bring to the table:

Systems administrator

Windows server and desktop

Firebox (WatchGuard firewall)

Exchange Server (previous experience managing on premise, current experience managing Foocie 365)

SharePoint Server (same as above)

Web servers and content management systems

Drupal

WordPress

Moodle

Omeka

IIS 7 (Windows Web Server 2008 R2)

LAMP stack setup on Ubuntu Linux

Database administration (support, configuration, strategy, report writing)

Data analyst

Business process analyst

Procedure writer

Web development

In house project manager for Drupal projects / liaison with contract developers

In house WordPress developer

Little bit of Moodle config, theming, administration

Bootstrap and jQuery Mobile development

HTML email design

Technology operations support

Desktop software support

Microsoft Office expertise - in particular advanced Excel skills and PowerPoint template development

PC repair and troubleshooting (and building)

Event audiovisual and technology management

Strategic planning and budgeting for technology

Technology procurement and vendor negotiation

Data manipulation / production

Product and program development

User experience research and design

Web content strategy facilitation

After writing down my skills and experiences, I moved on to writing down personal value statements. These are statements I believe to be true about myself and which describe my ethos as a professional:

I am more than just an IT director

I think strategically

I approach challenges from a business needs perspective

I work my ass off

I take steps back to evaluate course and look for opportunities to work smarter

I have fun by bringing energy, passion, and a positive attitude to my work

I value everyone’s input and try whenever possible to build consensus

My integrity means everything. I try to do the right things for the right reasons at all times.

I am creative. I thrive when given the opportunity to build something new.

I am human, I try to be the first to admit my mistakes, I recognize that others have circumstances and perspectives different from my own.

Empathy and kindness are important

I am detail oriented obsessed. Not every detail has to be perfect, but every detail has to be considered and made to work with the whole.

I try to follow up on every single thing that I tell people I will follow up about. I’m not perfect and sometimes something falls through the cracks, but I make a sincere effort to never leave a loose end hanging.

I’m a gap plugger. I’m not really interested in angling to get to do a specific task. I do really well on teams where people work their strengths and I can back them up by taking on supporting work and filling in the gaps.

I am smart, talented, and a quick study

I enjoy taking on new challenges

I have a tendency to take on too much. I have a hard time saying no. I have trouble not pursuing great opportunities, even when I’m already overloaded.

I tell others about my mistakes and failures, and the lessons learned from them. Sometimes I’m maybe a bit too talkative in that regard.

After accepting the new position and preparing for my transition week, my friend Rose suggested taking stock of what I want to keep and what I want to leave behind in the transition. In that spirit, here are a couple of things I know I want to change:

Burnout. I’ve been in the habit for far too long of eating lunch almost every day at my desk over email or project notes, of spending 9-plus hours in the office most days and then taking some work home most nights, of checking work email on my phone first thing in the morning and last thing before bed. I need to change those habits, and think that doing a little better job at self-care will make me happier, healthier, and more productive. My immediate goals are to take an actual break at lunch break every day, and not obsess over email at all hours. There are of course going to come times where projects or busy work cycles demand more of my time to get through, but I hope to make that the exception rather the the rule.

Leaving space for others to lead. At my previous organization I felt like there was a degree of “innovation fatigue” at hand. It was a bit of a double-edged sword. My title there for the past four years was Director of Innovation and Technology, it was my job to introduce and lead technology innovations. By the time I left, the org was pretty far ahead on the curve compared to similar sized nonprofits. But what I found over the past year or two was that I had become both the person on staff introducing and making the case for new technological innovations, and then also the person in charge of leading development and implementation of them. And subsequently, I often then became the go to person to operate and maintain that system indefinitely after. It’s not that I don’t know that people appreciated that. Just the opposite, I know from numerous heartfelt conversations with former co-workers and members that they appreciated my work deeply. But I feel that it was too often “my work.” I failed to leave space for others to lead. When I was leading the charge forward with improvements and innovations, what I wasn’t commonly doing was giving others space to champion progress. And by not fostering a sense of ownership for new systems innovations among my co-workers, I helped foster a situation where responsibility for those improvements was too much the domain of one person instead of being shared by the team. This is an area where I hope to do better in my new role.

And conversely a couple of things I hope to keep:

Leading with a strategic perspective. From some of my earliest implementation projects I heard some very flattering compliments about how the way that I think strategically is uncommon and very valuable. It just seems natural to me that the best approach is one that focuses on what the business goals are and then works to find and implement systems solutions that best meet them. I’ve been very lucky to work with people who value and foster that approach, and as a result it’s become pretty ingrained in how I approach problem solving. I know that going in to a new situation there may be pressing challenges and competing interests that it’s going to take me a little while to fully understand. My hope is that I’m able to strike a balance between being able to triage the most pressing pain points while also being able to have the time and access to information needed to develop a full picture of what the business needs are before pressing forward with larger system design decisions.

The freedom to innovate. Something I appreciated about my past job was that I had the access and authority to implement some out-of-the-box stuff. Most of the staff there now work on desktop computers that I assembled myself (and which incidentally have proven to be more reliable and perform far better than any mass market PC you can buy off the shelf). The AMS database has a javascript call injected on the back office attributes page to utilize Bootstrap to collapse a horribly long single form into multiple manageable sections which can be expanded as needed. When we launched a mobile application for our annual conference I registered an app. subdomain for the org and pointed it at a single page website which analyzes the user agent to direct iOS users to the appropriate App Store listing, Android users to the appropriate Google Play listing, and everyone else to the web version of the app. Like I mentioned before, these types of things were too often “my work.” I could certainly do a better job of empowering others to champion innovations that we work together to make happen. But I really hope that doesn’t come at the price of not having the trust and access to systems needed to empower these changes, and to which I grew accustomed at my last job.

On another tip from Rose I reviewed a white paper from http://intelligentexecutive.com called How to better approach your first 100 days in position. Although geared towards high level sales executives in larger companies, there are some really good points to sketch out a gameplan of general goals for the first three months at a mid size nonprofit:

When getting to know new colleagues, engage on what their work role is and how it impacts the organization. The white paper recommends doing this as opposed to “some banal generality” to set the tone for a working attitude. I appreciate that but also think there’s room to balance it with some genuine personal interest in who my new co-workers are and why they feel their work matters.

Establish focus for my new role, set SMART objectives (Specific, Measurable, Achievable, Relevant, Timebound)

Personal objectives should be attainable yet stretch performance, aiding development and growth

Be clear about what personal development will be needed to do my job and build it in to the plan. One instance of this I already know is that I’ll be supporting a mixed environment of Windows PCs and Macs, but I don’t have a lot of experience on the Mac side.

Look for high impact quick wins

Empower people and create opportunities to lead - yep, the white paper said this too :)

Do not assume that interpretations of what is expected of me are correct. Check in and make corrections as needed.

By the end of the first 100 days, I should have a solid understanding of how the organization works and what’s needed from my role.

Ask a lot of questions

Develop and maintain a sense of urgency

At this point I feel like I’ve self analyzed and prepared as thoroughly as I can. It’s time to get some rest and prepare for day one. I’m truly looking forward to this.

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