#on a spectrum up to 'you are disgracefully incompetent for [minor hiccup] and ill personally be seeing you fired'

[calamitys-child]

Key to the ability to keep the heid especially in tourism and customer service especially this month is knowing that 1. For every customer calling me names or insulting my colleagues or being condescending there are a dozen shaking my hand and thanking us for being helpful and fun to talk to and being delighted to have had a fun holiday cause of what we do and 2. The more sneery or obnoxious a complaint the funnier it is to all of us once we close the bar and share a post-shift pint and chat

#like. 'hey just so you know the bathroom is out of toilet roll' ? gets 'oh cheers for the heads up we'll get more have a fab day' 'you too!' #on a spectrum up to 'you are disgracefully incompetent for [minor hiccup] and ill personally be seeing you fired' #gets you laughed at the second you turn your back and permanently more ice than drink in your glass forever #we will refund you a purchase or give you a free snack or something and then you will be a laughing stock forever #i hope yelling at a student was worth it bestie !! #anyway ask everyone else in this room I'll have you know that the person you yelled at is a very helpful woman with good taste in music #and im a very polite and competent young man. i have twenty testimonies to swear to it #now kindly leave i need to talk to the people waiting patiently behind your tantrum