an old lady came in today, followed by a frantic and hovering younger woman
Old Lady (to my coworker): “Can you see about a book I had placed on reserve?”
Younger Woman (to OL): “Ma’am, are you sure you’re alright?”
OL (to coworker): “I think it was in last week, but I didn’t get a phone call...”
YW (to OL): “I have my insurance card in my truck, are you sure you’re okay?”
OL (to coworker): “Oh, do you have a paper towel? I’ve gotten mud on your counter... I just got hit by a car.”
Me and my coworker, who had been trying to parse this relationship: “?!?!?!?!?!!?”
The Younger Woman had side-swiped the Older Lady in the parking lot and knocked her down, and the Older Lady’s priority was literally the book she put on hold. O_O
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