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netcarrier · 1 year

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Why Switch To Cloud Communications?

Has your team ever missed a deadline because a broken PBX or laggy conference call interrupted their progress? If so, then it’s time to move to cloud communications.

By hosting all types of communication on an always-accessible third-party server, cloud communications has become the hottest new business trend. Here are 10 reasons why you should switch to this innovative technology today.

1. Remove Physical Barriers

Traditional PBX systems restrict office communication to a limited number of hardwired devices. With cloud communication services, a virtually unlimited number of team members can communicate from anywhere, whether they work from home or in-office.

2. Reduce Operating Costs

Consumer research site CostOwl estimates that a PBX costs about $1,000 per user. When it breaks, you have to wait and pay for a technician to come out. Cloud communication systems are a fraction of that cost and because the hardware is located at your provider’s location, there’s no waiting for a technician.

3. Simple Deployment

A trained cloud communications technician walks your team through registration and activation. The only new hardware you many need is phones and cables.

4. Unify Employees

Every team at every office in your business is connected through voice and video chat, improving both your business’s work culture and time management.

5. Scalable

As your business grows, you must upgrade PBX hardware. With an internet-based communication solution, most growth just involves signing up new users.

6. Increase Agility

According to Pew Research, 71% of office workers who reported that they could’ve always worked from home now do. Keeping everyone on the same communication software through the cloud connects them all seamlessly.

7. Integrate Mobile

This feature of cloud communication is like a call-forwarding service. By filtering communication through the software, you can take business calls on your mobile device without giving out your personal phone number.

8. Increase Employee Productivity

A survey of British office workers found that on average, each worker loses 46 minutes per day to slow technology. That’s 24 days a year for every single employee. With the smooth, quick connections of cloud communication, you’ll increase productivity and slash down time.

9. Improve Customer Service

Enterprise-level cloud systems quickly route customers to service representatives, integrate multichannel communications and keep customer data easily accessible to the appropriate employees and teams.

10. Raise Recovery Standards

Many traditional comms systems require resets after a power outage. With a cloud system, your carrier’s data center will still be operational. During prolonged power outages, you can forward calls to mobile devices.

Integrated Cloud Communications With NetCarrier

In 1996, NetCarrier stood as a customer-focused alternative to more corporate dial-up providers. We understand the struggles of adopting and adapting to new technology. We also know it’s worth it.

Through our nCloud Connect cloud communication services, we transform businesses. Whether you need internal communication integration or customer contact center solutions, contact us to take advantage of everything a customer-focused cloud communication service provides. No matter your business’s size, needs, or how many of your employees work remote jobs, get a free quote today.

#cloud communication services #contact center solutions #Cloud Communications #Integrated Cloud Communications #Cloud Communications Solutions #Cloud Based Phone System #Cloud Based Phone System for Small Business #Cloud Phone System #VOIP Phone

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netcarrier · 2 years

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Hosted PBX Platform for Education Institutions

nCloud Connect offers educational institutions and school districts one simplified communication tool to free up resources so they can focus on teaching. Our flexible, and reliable solution boosts team collaboration and will help improve the productivity and efficiency of school operations.

Qualifiers

Is nCloud Connect the right fit for your business? Use the below identifiers to determine if a hosted PBX solution is the way to go. If you find yourself saying yes to these questions then the nCloud Connect system is the right fit for your business.

Do you have multiple locations that require expensive private network links to be able to extension dial?

Is your phone system outdated, and requires costly maintenance contracts?

Do you have an IT staff member that has the ability to make changes on the fly?

Are you looking to eliminate unexpected charges with predictive monthly billing?

Are you having a hard time communicating with your teammates while on the road?

Tired of clients calling your personal cell phone for business-related calls?

Finding yourself out of phone or internet services, causing loss of business?

Happy with your current phone system, but frustrated with your carrier line services because of high fees and terrible support? Learn more about the carrier services we offer.

Features

ANI Screening

Auto-Attendant

Call Forwarding

Call Recording

Conference Calling

Unified Messaging

Custom Music on Hold

Personalized Greetings

Corporate Address book

Mobile App

Contact Center Solutions

Desktop Faxing

User Friendly Portal

Benefits

Connect administration, boards, trustees, faculty, students, and staff on any device, anywhere

The user-friendly portal allows you to make changes quickly and easily reducing the IT burden

Enable school administration and staff to make and receive calls with your organization’s main number from their personal cell phone

Enable real-time campus communication and rapid response times

Increase efficiency with multilingual auto-attendants, voicemail to email, desktop faxing, paging, conferencing and more

Forward calls to classrooms, offices, cellphones, other campuses, or district buildings

Connect your entire district or campus with one single communication solution to promote cross-collaboration amongst schools, departments, and administrative offices

Free up administrative resources with auto-attendants, call routing and play customized messaging while callers wait on hold

Scales easily enabling you to make adjustments as you staff up and down seasonally

Speak with One of our Cloud Communication Experts today.

#Hosted PBX Platform for Education Institutions #business phone system #cloud phone service #cloud phone system #voip phone #hosted pbx providers #voip phone service #softphone #internet business phone system #cloud based phone system #hosted pbx #Hosted PBX Platform

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netcarrier · 2 years

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Enhance Mobility & Boost Connectivity Between Your Entire Workforce!

Communicate effectively from wherever you are with call transfer from desk to phone to IM contacts. Extend the reach of your office phone and provide remote and mobile employees with easy access to communicate from their device of choice. All the following features are included with Bria Enterprise Add On.

HD Audio & Video Calls

Connect your entire workforce from anywhere with high-quality conversations in HD audio or face-to-face with HD video

Messaging

Secure messaging all in one window – 1:1, Chat rooms & message history all in one place

Voicemail

Boost employee productivity with remote access to voicemail right from your cell phone

Call History

See calls received, missed calls, and dialed call history all in one place with easy access

Presence

Avoid interruptions and get in touch with teammates easily by seeing which teammates are online and available

File & Image Share

Attach files and images to messages to share instantly with your entire team

Contact Directory

Easily access department and employee information from your phone and corporate directories

Extension Dialing/Transfer

Dial an extension and be connected or begin a call on your desk phone & transfer to a cell.

Learn more about our team collaboration solutions here!

Enhance Mobility & Boost Connectivity - Get a Quote and Speak with One of our Cloud Communication Experts

#Mobility #softphone #voip phone #voip phone service #hosted pbx providers #cloud phone system #cloud phone service #internet business phone system #hosted pbx #business phone system #cloud based phone system #mobility #Cloud Communication Experts #team collaboration

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netcarrier · 2 years

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Internet Business Phone System

Improve customer satisfaction and increase employee productivity with real-time, effective collaboration. Our integrated solutions offer seamless communication tools through voice, video, conferencing, and chat on any device, at any time, from any location. All the following features included with Bria Enterprise Add On.

Video Conferencing Connect teams with real-time face to face interaction from both in and out of the office with HD video

Screen Sharing Share your desktop screen with a click to anyone on any device – get everyone working on the same page

Voice Connect teams with high-quality calls in HD audio and give them access to advanced call features

File Share Drag-and-drop or attach files and screen captures to messages to share instantly with your team

Communications Simplified All the communications tools you need in one integrated platform to keep all workers connected.

Team Messaging Instant Messaging is the new channel of choice for many businesses. Internal IM gives enterprises an interactive interface for employees to collaborate in real-time. Instant Messaging allows coworkers to chat quickly and easily, to enhance business procedures and collaboration.

Mobile App Take your office on the road with you, quickly connect with co-workers and clients right from your mobile app, appear as though you are at the office. Get more information on the mobile app here!

Desktop Faxing Receive & send faxes easily and cost-effectively right from your user portal. This option is much more affordable and portable than traditional fax machines. Reduce your carbon footprint by sending and receiving paperless fax messages from any device. Leverage nCloud’s web-interface anytime from anywhere to send and receive fax communications with ease.

PC Softphone Access all the features of your cloud phone system from your computer with a PC softphone. Easily make and receive calls, extension dial, view the presence of coworkers, and access your corporate directory. Extend the reach of your office by enabling employees to tap into desk phone features so they can work from anywhere that they have an internet connection.

Increase customer satisfaction, boost agent productivity, and grow your business with our scalable contact center solutions. Whether you have a small or large operation, we have the solution to fit your business needs.

#Internet Business Phone System #cloud phone system #softphone #voip phone #voip phone service #hosted pbx providers #hosted pbx #cloud based phone system #cloud phone service #business phone system #internet business phone system

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netcarrier · 2 years

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Voice Over IP Services (VOIP)

NetCarrier has been deploying voice over IP (VOIP) services successfully since the late 1990s. These VOIP services improve the utilization of bandwidth by dynamically allocating voice and data traffic on the same connection. This service saves on customer resources, provides better pricing, and increases monitoring capabilities. NetCarrier offers PRI, Analog, or SIP handoff methods, to accommodate your phone system requirements.

When was the last time you reviewed your carrier services? Still, operating on a copper t-1? Contact our team, who will do a full assessment of your services and provide a recommended solution that will update your technology and provide you with cost savings.

NetCarrier’s Voice packages include:

Competitive pricing Standard line-based features Unlimited or pay-per-minute local and long-distance options 24.7.365 monitoring, management, and support of services NetCarrier can utilize your current internet connection or provide the below access options. nCloud Ethernet Over Fiber – Up To 1GB Dedicated Access Broadband – Shared Network Speeds Up To 1Gb xStream- Fiber optic broadband speeds up to 1Gb

See connectivity for more information. Are you struggling to maintain your phone system because it is the end of life?

Are you not able to support a remote workforce and connect multiple offices together?

Speak with one of our cloud experts to discuss replacing your phone system with nCloud Connect.

#Voice Over IP Services #Voice Over IP #VOIP #business phone system #cloud phone service #cloud phone system #internet business phone system #softphone #voip phone #voip phone service #cloud based phone system

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netcarrier · 2 years

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Enterprise Application Integration

nCloud Connect’s Cloud Communications Solution Easily Integrates with Your Company’s CRM and Other Crucial Business Applications to Maximize Productivity and Efficiency.

Contact Center Enterprise

Customer service departments are continuously trying to improve the customer experience. It is important that the initial contact must is prompt and informative. As a business, contact centers strive to expedite the success rate and provide quick call resolution to callers.

Contact center service providers that integrate their call center solution with third-party applications are more apt to increase their customer’s success. Boost productivity by integrating your business applications with your communication and collaboration tools. Our enterprise contact center solution integrates with any of the following business applications:

SalesForce

Slack

Zen Desk

Service Now

Microsoft Dynamics 365

Centralize the handling of calls, webchat, email, and SMS in a single application with our Omni channel capabilities. Keep an eye on service levels, and analyze team performance by queue, team, or agent with real-time dashboards and historical reports. Centralize management from one portal, accessible anywhere, any time.

Bria Enterprise Desktop Integration

nCloud Connect offers a desktop application that provides the following features to incorporate your phone and desktop for quicker response times.

This application includes:

Instant Messaging,

Softphone Capabilities,

Voicemail Management,

File Sharing,

Presence Monitoring to Increase Employee Productivity,

Video Conferencing,

Access Through Web/Desktop Application,

Email Integration for Easy Meeting Scheduling.

Seamlessly continue your conversations from the phone to the mobile app, to the desktop client for increased Enterprise Application Integration.

#Enterprise Application Integration #Desktop Integration #Integration #business phone system #cloud phone system #hosted pbx providers #cloud phone service #softphone #internet business phone system #voip phone #hosted pbx #voip phone service #cloud based phone system

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netcarrier · 2 years

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Best Polycom Phones with HD Voice Quality

NetCarrier offers a wide range of Polycom phones with HD voice quality and acoustic fence technology. Whether you want to organize a third-party conference, transfer a call, or need the hands-free capability, we have you covered.

VVX 150 2 Line Appearances 2.5”Monochrome Screen 2x 10/100 Ethernet Ports RJ-9 Headset Support with Electronic Hook Switch

VVX 201 2 Line Appearances Grayscale Screen 10/100 Ethernet Port For PC Uplink RJ-9 Headset Support Built-in Wall Mount

VVX 250 4 Line Appearances 2.8” Color LCD Screen 2x Gig - E Ports 1 USB Port Electronic Hook Switch

VVX 301 6 Line Appearances Grayscale Screen 10/100 Ethernet Port RJ - 9 Handset Support Gigabit Option Available With VVX 311

VVX 350 6 Line Appearances 3.5” Color LCD Screen 2x Gig-E Ports RJ-9 Headset Support with Electronic Hook Switch 2 USB Ports

VVX 401 12 Line Appearances 3.5” Color Screen 2x Gig - E Ports 10/100 Ethernet Port Rj-9 Headset Support USB Recording Gigabit Option Available With VVX 411

VVX 450 12 Line Appearances 4.3” Color LCD Screen 2x Gig-E Ports RJ - 9 Handset Support with Electronic Hook Switch 2 USB Ports

VVX 501 12 Line Appearances 3.5'' color LCD Screen Gigabit Ethernet Port For PC Uplink RJ-9 Headset Support Call Recording Via USB Optional USB Camera For Video Chat

VVX 601 16 Line Appearances 3.5'' color LCD Screen Gigabit Ethernet Port For PC Uplink RJ-9 Headset Or Bluetooth Support Call Recording Via USB Optional USB Camera For Video Chat

VVX Color Expansion Compatible With All VVX Handset Models 4.3” Full Color Screen 28 Multifunctional Line Keys Configurable As Line Registration, Call Appearance, Speed Dial, Or BLF Dual-color Illuminated LEDs For Line Status Information 3 Pages For A Total Of 84 Appearances Expandable Up To Three VVX Expansion Modules Per Phone

SoundStation IP 6000 HD Voice With Up To12-foot Microphone Pickup Range Full-duplex Echo Cancellation Eliminates Distracting Dropouts Resists Interference From Mobile Phones And Other Wireless Devices Automatic Gain Control Intelligently Adjusts The Microphone Sensitivity Based On Where Participants Are Seated High Resolution Backlit Display Message box test

SoundStation IP 7000 Large High-resolution Display With XHTML Microbrowser Built-in Power Over Ethernet (PoE). An Optional A/C Power Kit Also Available Automatic Gain Control, Which Intelligently Adjusts The Microphone Sensitivity Based On Participant Locations RJ - 9 Handset Support with Electronic Hook Switch Resistance To Interference From Mobile Phones Built-in 2.5mm Applications Port, Which Enables You To Connect The Conference Phone To A Mobile Phone For Productive Calls Even Where No Network Connection Is Available

Panasonic KX –TPA60 DECT based wireless 1.8`` Color LCD screen with backlight Handset locator button on base unit 500 phone book address/20 last dialed number memory Over 20 features including 3 party conferencing Call transfer Bundled with a wireless server which supports 8 handsets

Get a Quote and Speak with One of our Cloud Communication Experts

#Best Polycom Phones with HD Voice Quality #Best Polycom Phones #Polycom Phones #cloud phone service #cloud phone system #internet business phone system #business phone system #softphone #voip phone #voip phone service #cloud based phone system

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netcarrier · 2 years

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Team Collaboration Across All Devices

Collaborate with Your Customers on Any Device, Anywhere, Anytime..!

Improve customer satisfaction and increase employee productivity with real-time, effective collaboration. Our integrated solutions offer seamless communication tools through voice, video, conferencing, and chat on any device, at any time, from any location. All the following features are included with Bria Enterprise Add On.

Video Conferencing Connect teams with real-time face to face interaction from both in and out of the office with HD video

Screen Sharing Share your desktop screen with a click to anyone on any device – get everyone working on the same page

Voice Connect teams with high-quality calls in HD audio and give them access to advanced call features

File Share Drag-and-drop or attach files and screen captures to messages to share instantly with your team

Communications Simplified

All the communications tools you need in one integrated platform to keep all workers connected.

Team Messaging Instant Messaging is the new channel of choice for many businesses. Internal IM gives enterprises an interactive interface for employees to collaborate in real-time. Instant Messaging allows coworkers to chat quickly and easily, to enhance business procedures and collaboration.

Mobile App Take your office on the road with you, quickly connect with co-workers and clients right from your mobile app, appear as though you are at the office. Get more information on the mobile app here!

Desktop Faxing Receive & send faxes easily and cost-effectively right from your user portal. This option is much more affordable and portable than traditional fax machines. Reduce your carbon footprint by sending and receiving paperless fax messages from any device. Leverage nCloud’s web interface anytime from anywhere to send and receive fax communications with ease.

PC Softphone Access all the features of your cloud phone system from your computer with a PC softphone. Easily make and receive calls, extension dial, view the presence of coworkers, and access your corporate directory. Extend the reach of your office by enabling employees to tap into desk phone features so they can work from anywhere that they have an internet connection.

Voicemail to Email Never miss a single voicemail message with the Voicemail to Email feature. The voice messaging capabilities in nCloud Connect enhance business productivity and efficiency. Users have a voicemail option that sends voicemail messages as an email attachment right to their inbox. Listen, forward, or save your voicemails anytime & from anywhere.

Conferencing Boost interaction and engagement with real-time tools that enable your workforce to meet through audio conferencing. The high-quality conference call audio comes with a wide range of features allowing real-time management of the call via a portal. Increase work-life balance and employee satisfaction with the ability to make and manage conference calls from anywhere.

Get a Quote and Speak with One of our Cloud Communication Experts on Team Collaboration Across All Devices..!

#Team Collaboration Across All Devices #Team Collaboration #communication tools #integrated solutions #conferencing #business phone system #hosted pbx providers #cloud phone service #cloud phone system #internet business phone system #softphone #voip phone #voip phone service #cloud based phone system #hosted pbx

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netcarrier · 2 years

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Cloud Based Phone System for Small Business

nCloud Connect helps auto shop owners, mechanics, dealerships, and transportation companies streamline business operations and handle calls quickly and efficiently. Answer customer inquiries, send quotes, estimates, statements, and reminders to increase customer interaction, boost sales, and improve service ratings. Support on-the-go workers in multiple locations with one seamless and reliable communications and collaboration solution to keep your workforce connected at all times.

Qualifiers Is nCloud Connect the right fit for your business? Use the below identifiers to determine if a hosted PBX solution is the way to go. If you find yourself saying yes to these questions then the nCloud Connect system is the right fit for your business. Do you have multiple locations that require expensive private network links to be able to extension dial? Is your phone system outdated, and require costly maintenance contracts? Do you have an IT staff member that has the ability to make changes on the fly? Are you looking to eliminate unexpected charges with predictive monthly billing? Are you having a hard time communicating with your teammates while on the road? Tired of clients calling your personal cell phone for business-related calls? Finding yourself out of phone or internet services, causing loss of business? Happy with your current phone system, but frustrated with your carrier line services because of high fees and terrible support? Learn more about the carrier services we offer.

Features ANI Screening Auto-Attendant Call Forwarding Holidays Greetings Contact Center Solutions Call Queue and Queue Monitoring Call Recording Call Analytics CRM Integration Instant Messaging Desktop Faxing Unified Messaging Custom Music on Hold Mobile App Conferencing Service Appointment Reminders

Benefits Never miss a call – route calls to your mobile phone and keeps your personal number private so your company brand remains persistent across all communications Automatically track call reports to make staff adjustments and optimize performance across departments Seamlessly transfer calls between devices so employees are not glued to their desk phone Managers use call recording to mentor and coach employees to be sure they are handling concerns effectively Ensure reliable communication between staff, dealerships, and service centers Intelligent call routing gets people to the right person with the right skills the first time Customize hold messages to discuss current events, sales, or other valuable customer information Redundancy eliminates downtime so you are always connected, and customers can always get through

Visit for more here..!

#Cloud Based Phone System for Small Business #business phone system #cloud phone service #hosted pbx providers #cloud phone system #softphone #voip phone #internet business phone system #voip phone service #cloud based phone system #hosted pbx

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netcarrier · 3 years

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Why Switching To Cloud Communications?

Has your team ever missed a deadline because a broken PBX or laggy conference call interrupted their progress? If so, then it’s time to move to cloud communications.

By hosting all types of communication on an always-accessible third-party server, cloud communications have become the hottest new business trend. Here are 10 reasons why you should switch to this innovative technology today.

1. Remove Physical Barriers

Traditional PBX systems restrict office communication to a limited number of hardwired devices. With cloud communication services, a virtually unlimited number of team members can communicate from anywhere, whether they work from home or in-office.

2. Reduce Operating Costs

Consumer research site CostOwl estimates that a PBX costs about $1,000 per user. When it breaks, you have to wait and pay for a technician to come out. Cloud communication systems are a fraction of that cost and because the hardware is located at your provider’s location, there’s no waiting for a technician.

3. Simple Deployment

A trained cloud communications technician walks your team through registration and activation. The only new hardware you may need is phones and cables.

4. Unify Employees

Every team at every office in your business is connected through voice and video chat, improving both your business’s work culture and time management.

5. Scalable

As your business grows, you must upgrade PBX hardware. With an internet-based communication solution, most growth just involves signing up new users.