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salesforcenext-blog · 4 years
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Salesforce Lightning Service Console
Salesforce Lightning Service Console
Lightning Service Console
Lightning Service Console is the heart of a service cloud. The Service Cloud is the standard Lightning Console App which provides the personalized view of each customer and meets the team’s case management and service needs by allowing them to access all things case-related.
Lightning Console in service cloud makes it easier for Sales Reps and Customer Service…
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#Agents#Cases#Console App#Knowledge Articles#Omnichannel#Service Cloud#Service Console
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