#and I'm just like.... oh..... those poor customer service employees that have to sift through all these...........

[solradguy]

RE: The new Tumblr desktop layout:

I sent a support ticket asking site staff to please reconsider the new layout as well as the things I don't like about it/what I did like about the old layout, and got a reassuring (and really quick!) reply:

Thanks for reaching out to Tumblr Community Support and sharing your thoughts on the new dashboard layout. We often test new ways to make Tumblr better. It sounds like your account may have been selected to experience a test of one of these improvements. Thanks for your patience while we work on this! You may see your Tumblr experience return to normal as we continue testing. 

I'm feeling pretty good about the possibility of the desktop layout changes being reverted if enough people send in tickets explaining what they don't like about it and that they want the new layout back.

If you do send in a ticket, please remember that the customer service staff that will be reviewing it are just messengers. Being needlessly aggressive and mean in support tickets isn't going to fix the issue faster, it's just going to make someone's thankless job even more grueling.

Support tickets can be sent through this page: https://www.tumblr.com/support

#textpost #I've seen a lot of tags today on posts about the new layout that were about how they were going to give staff 'a piece of their mind' etc #and I'm just like.... oh..... those poor customer service employees that have to sift through all these...........