#botbuilderplatform

[botinsights]

Businesses are built on the experiences they provide to their customers. And agent experience is fundamental to delivering an excellent customer experience. AI-powered solutions enhance support agent productivity and deliver next-generation, synergistic customer experiences.

The best results occur when AI and humans work shoulder-to-shoulder. By acting as smart virtual assistants for agents, handling mundane tasks, and providing scalable, 24X7 service, AI tools are paving the way for seamless outcomes for both support agents and customers.

At Acuvate, we help clients build and deploy smart, AI-enabled chatbots with our enterprise no-code, bot-building platform called BotCore.

Functioning as a handy source of on-demand information, providing intuitive and proactive assistance to agents, and handling routine queries, BotCore’s AI bots help improve support agent experience and productivity and reduce agent turnover.

#chatbots #artificial intelligence #botbuilderplatform #botcore #agentexperience #supportagent