#extremely annoyed by people acting like the social media outcry is the ''wrong path'' or whatever

[sophie-baybey]

re: the new discord mobile update, I keep seeing people shouting "send feedback!! tell them you don't like it!!" and honestly? Y'all gotta stop deluding yourselves LOL

Feedback sections like that get ignored. Maybe if Discord was in the business of making changes to benefit its users they would listen, but that's not what they're here to do. The Discord mobile update is here to do one thing and one thing only, and that's to appease stockholders so they can point to the new UI and say "see? look! we're doing things!"

A social media outcry is going to be far more effective than using the in-app feedback option, because social media can't be ignored. If we all played their game and kept our feedback in-app, they could sweep the dissatisfaction under the rug and pretend that there's tons of people who secretly love the changes. It's infinitely more useful to shout about it in a public facing manner so they can't ignore the problem. A public outcry affects their stocks. Feedback through the official channels does not.

The reality is that this update is probably here to stay, because reverting it would mean they wasted a bunch of money developing it, and wasting money is not what stockholders want to hear. Maybe they'll tiptoe back individual features piece by piece, but that's the best we could even hope for. Don't treat Discord like a poor little well-meaning indie company that accidentally pushed an update people didn't enjoy. This was purely to appease investors at the expense of the userbase. They don't care if we like it.

#discord #extremely annoyed by people acting like the social media outcry is the ''wrong path'' or whatever