#the max we charge Canadians is less than what parcel deliveries usually cost us

[flappyhappystim]

How can you expect people to buy stim toys from you when places like Amazon offer free shipping? Yeah some of your prices are comparable but then you add in shipping rates and its just a lot

Hi anon,

We try to keep products as cheap as we can in hopes of making them accessible, and because of that, we’d lose money on “free shipping”. In order to make up for that, we’d have to raise our prices across all our products and that would cost customers more money in the end.

We were losing money (usually over $10 an order) when we offered free shipping on $50 CAD+ and had to change that to $70 CAD.

A lot of our customers have told us they prefer buying from us because they’re supporting a small business and also an autistic owned business.

Also - our shipping rates do “max out” at the parcel charge which means that you can add as many items after that point and it won’t increase. (Maybe combining orders with friends is possible!)

If our shop isn’t for you, that’s okay. But we do have consistent customers and supporters who would prefer to buy from us than Amazon. So I’m not “expecting” people to buy from our shop, people are already buying from our shop. And we appreciate all of them.

#I will forever be bitter #at how expensive shipping is in Canada #it’s hard for Canadian small businesses #the max we charge Canadians is less than what parcel deliveries usually cost us #so we do lose some money on those orders trying to keep the parcel rstes reasonable