techtipss

[techtipss]

Epson Scan Not Working in Windows 10/11

Have you recently purchased a new scanner but are experiencing difficulty getting it to work with Windows 11? You're not alone, so don't worry. 

Epson printer has made the lives of people who frequently need to print and scan documents much easier. But many people have experienced Epson Scan not functioning error on their Windows 10/11 system. There are many causes, including an outdated or corrupted device driver, compatibility mode, and many more. 

But as we said, don’t worry, we have got you covered. Here, in this article, we will talk about different ways through which you can fix your Epson scan not working error in Windows 10/11 system. Let us first understand the causes behind this error in detail below.

Various Causes Behind the Epson Scan Malfunction Issues

There are numerous factors that could prevent your scanner from properly connecting to your PC or notebook. But the most frequent ones are a few that arise the most:

Damaged or loose cables: You might not be able to link to your scanner if the cables are damaged.

Missing or Outdated drivers: If the updated drivers are not installed, your computer won't be able to communicate with your scanner correctly. You would have to install the correct and appropriate drivers according to your device. For example, if you have an L3110 scanner, then install the updated Epson L3110 driver.

An inoperable Windows Image Acquisition (WIA) program: You cannot scan anything if this application is disabled on the machine you're using. To get your scanner functioning once more, you need to enable this service.

Now that we are aware of the typical causes of this problem, let's dive into the solutions.

Solutions to Fix the Epson Scan Malfunction Issues

Here are the different solutions you may try on your system in order to fix any issues related to your Epson scanner and printer. 

Method 1: Tweak the system’s compatibility mode

The first thing you should look for when the Epson scanner isn't functioning correctly is whether the Compatibility Mode is turned on or not. To do so, follow the steps given below:

Right-click on the Epson Scan icon on your taskbar and choose Properties.

From the main menu, pick the Compatibility tab.

Deselect the Run this program in compatibility mode option.

To save the changes, click OK.

See if the problem is still present. If so, try other solutions given below.

Method 2: Update the drivers

The drivers for your hardware serve as a contact link between your computer and the hardware, making them a crucial component. To prevent such problems, it is crucial that you maintain the drivers installed on the computer up to date. 

To fix this, all you need to do is update the scanner driver that is currently loaded on your computer. Follow these steps:

Select Device Manager by right-clicking on the Start menu.

Now, go to the Imaging devices option and expand it.

Right-click on your desired Epson scanner and pick Update Driver.

Choose the option to automatically check for driver software updates.

Then, restart your computer.

Method 3: Check the Windows services

Checking the status of specific Windows Services is the second way to fix Epson Scan not functioning in Windows 10. To do this, follow the steps given below:

Right-click on the Epson Scan icon on your taskbar and choose Properties.

From the main menu, pick the Compatibility tab.

Deselect the Run this program in compatibility mode option.

To open Services, start the Run window, enter services.msc in it, and press Enter. Then, right-click Windows Image Acquisition (WIA) and select Properties.

Set the Startup type to the “Automatic” option and the Service status to Running in the general settings.

To check if the Epson Scan functions correctly, click Apply & OK.

Method 4: Check the scan connections

Make sure your Epson scanner is properly connected to Windows 10 before moving on to this solution. If you utilize a cabled Epson scanner, make sure to connect the cable properly.

Then, check to see if your Windows 10 wireless or Ethernet network functions properly before using a wireless Epson printer. If it is working properly, connect the printer. After checking, follow these steps.

To access Epson scan settings, enter "Epson scan" in the search window and press Enter.

Then select Network in the Epson scan settings and press Add.

Then, search for IP addresses for the Epson scan and then hit OK for saving the IP address.

Method 5: Run the Windows troubleshooter 

Are you having problems with any of the hardware device's functionality? Then, don’t worry; Microsoft has a utility called the Hardware and Device troubleshooter that can resolve any hardware issues.

Although Microsoft has officially stopped supporting the Hardware troubleshooter tool in Windows 11, there is still a command that you can use to access it.

To use the Hardware and Devices troubleshooter, follow the instructions listed below:

To display the power user option, press Win + X.

Copy the following code and paste it into Windows PowerShell (Admin):

msdt.exe -id DeviceDiagnostic

Click Next to move ahead after the troubleshooter displays.

Allow for the troubleshooting tool to determine any scanner-related issues. Once the analysis is complete, Hit Close to leave the troubleshooter.

At last, restart your PC and verify to see if the scanner is now functioning as it should.

Executing the troubleshooter and implementing the suggested changes should work.

Conclusion

Using the techniques mentioned above, you can fix the issues preventing the Epson scan from working on Windows 11.

However, if none of it was successful in helping you fix the problem, we advise you to get in touch with customer service and proceed from there. There is a possibility that your Epson printer is damaged.