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digitalinfobytes · 2 years

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The 3 Most Important Mobility Trends In Manufacturing

As most manufacturers develop their strategic growth strategies to meet the demands in the future of mobility trends, it is also essential to meet the ever-increasing needs of consumers and ecosystem decision-makers.

As an example, a car manufacturer may sell auto spare parts to its partners. As the demand for spare parts increased, they recognized a need and launched a mobile app to manage the demand-supply gap. Customers can now order more spare parts online. In the long run, this assists them in lowering costs and increasing productivity.

As a result, to remain competitive, manufacturers must strive for higher production efficiency and the ability to produce a broader range of customized products. This necessitates the integration and flexibility of operational processes and production lines to accommodate quick configuration changes and shorter load times while maintaining quality and safety.

Manufacturing firms that use mobility trends increase their capacity, which leads to better business processes.

The Top Three Ways That Businesses Are Transforming Manufacturing Through Mobility

System Integration for Mobile CRM:

To improve customer responsiveness, manufacturers are combining mobile CRM solutions with distributed order management, pricing, and execution. The need to deliver information to sales teams, customers, and business prospects drives the demand for rapid adoption of mobile CRM in the manufacturing industry.

Remember that respecting the prospect’s time and responding in real-time can mean the difference between a contract being closed or not being closed.

Generating Price Quotations:

Delivering custom product quotes with the most recent prices and delivery dates boosts sales. When sales agents can finish and provide an estimate within hours of an in-depth discussion, they have a good chance of winning the contract.

Mobile integration of the configure, price, quote (CPQ) systems with pricing and inventory enables sales professionals to complete and send quotations to prospects within hours.

Improving the Accuracy of Distributed Order Management

Distributed order management is an essential component of any sales team. Transparency, when combined with intelligent order arrangement, has the potential to increase sales while improving order fulfillment accuracy.

Keep in mind that the need for updates grows as the product becomes more complex. As a result, developing customized mobile apps to request order status, and delivery dates, and configure order alerts can improve results.

In this way, mobility solutions assist your organization is running smoothly and efficiently. If you’re still using outdated technology, now is the time to adopt emerging mobility trends that will allow you to grow indefinitely in the future.

If you are thinking to develop a customized order management system wanted to know more about what solutions the Digital Info Bytes team is offering.

Key Benefits of Mobility in Manufacturing

The adoption and use of mobile devices and applications by manufacturing organizations are constantly evolving. Many businesses, on the other hand, are relying on mobile technology to change the way they operate and deliver to stay ahead of the competition.

The following are some of the key advantages that make mobility trends essential for sustainable manufacturing:

Enhanced Operating Efficiency

A Higher Return on Investment

Monitor In Real-time Basis

Efficient Business Protocols

Improved Product Delivery, Accuracy

Enhanced Supply Chain Management

Lower Operating Costs

Downtime Has Been Reduced

Efficient Product Development

The amount by which mobility solutions evolve is remarkable. However, professional mobile app development service providers like Digital Info Bytes are necessary due to the lack of in-house experience to deal with the complexities of today’s constantly changing IT and mobile industries.

We propose that you choose the most appropriate service for maximum output based on your business needs, budget, and a lot of other considerations.

This article is initially Published on Digital Info Bytes!

#Future of Mobility Trends #Mobile CRM Solutions #Mobility Solutions #Mobility Trends

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trendingtechnologies · 1 year

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Colan Infotech is a leading Custom Software Development Company offering innovative solutions to various business problems. We are an ISO certified organisation having expertise in developing custom web applications, mobile apps, desktop applications, ERP systems, CRM, CMS, eCommerce websites, etc.

For more information about custom software development click here_https://colaninfotech.com/

#customsoftware#softwarecompany#webappapplication#mobileappdevelopment#emergingtechnologies#blockchaindevelopment

#Colan Infotech is a leading Custom Software Development Company offering innovative solutions to various business problems. We are an ISO ce #mobile apps #desktop applications #ERP systems #CRM #CMS #eCommerce websites #etc.#For more information about custom software development click here_https://colaninfotech.com/#customsoftware #softwarecompany #webappapplication #mobileappdevelopment #emergingtechnologies #blockchaindevelopment

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happsalesindia · 2 months

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Revolutionizing Sales: The Power of Sales CRM Mobile Apps

In the fast-paced world of sales, where every minute counts, the ability to manage customer relationships efficiently can make all the difference. Sales CRM (Customer Relationship Management) mobile apps have emerged as indispensable tools for sales professionals, empowering them to streamline their processes, enhance productivity, and ultimately boost sales. Let’s delve into the world of sales CRM mobile apps and explore how they are revolutionizing the sales landscape.

What is a Sales CRM Mobile App?

A Sales CRM mobile app is a software application designed to help sales professionals manage customer relationships, track leads, and streamline the sales process from their mobile devices. These apps typically offer a range of features, including contact management, lead tracking, sales pipeline management, and reporting tools, all accessible from a smartphone or tablet.

Streamlining Customer Relationship Management

One of the key benefits of Sales CRM mobile apps is their ability to streamline customer relationship management. Sales professionals can easily access customer information, communication history, and purchase patterns on-the-go, enabling them to provide personalized service and build stronger relationships with customers.

Improved Lead Management

Sales CRM mobile apps also excel in lead management. Sales reps can capture leads directly from trade shows, meetings, or other interactions, and immediately input them into the app. The app can then track the progress of each lead through the sales pipeline, ensuring that no opportunity falls through the cracks.

Enhanced Sales Pipeline Visibility

Sales CRM mobile apps provide real-time visibility into the sales pipeline, allowing sales professionals to track the status of each deal and identify potential bottlenecks. This visibility enables sales managers to make informed decisions and allocate resources more effectively, ultimately leading to increased sales efficiency.

Increased Productivity

By providing sales professionals with access to key customer information and sales tools on their mobile devices, Sales CRM apps can significantly increase productivity. Sales reps can manage their tasks, schedule meetings, and send follow-up emails from anywhere, eliminating the need for time-consuming administrative tasks.

Reporting and Analytics

Sales CRM mobile apps offer robust reporting and analytics features, allowing sales professionals to track their performance, identify trends, and make data-driven decisions. These insights can help sales teams optimize their strategies and focus their efforts on the most promising leads.

Conclusion

In conclusion, Sales CRM mobile apps are powerful tools that are revolutionizing the way sales professionals manage customer relationships and drive sales. By streamlining customer relationship management, improving lead management, providing enhanced sales pipeline visibility, increasing productivity, and offering robust reporting and analytics, these apps are empowering sales teams to achieve new levels of success. As the sales landscape continues to evolve, Sales CRM mobile apps will undoubtedly play a crucial role in shaping the future of sales.

Original Source: mobile crm app for sales

#mobile first crm #benefits of mobile crm #mobile sales crm #mobile crm app for sales #sales crm mobile app #mobile crm solution #sales crm

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zonvoir · 3 months

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ennobletechnologies · 4 months

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Elevate your healthcare organization with effective healthcare digital marketing. Reach and engage patients online. Explore Healthcare Digital Marketing now!

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vindaloo-softtech · 5 months

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Vindaloo Softtech is gladly announcing its participation in the 24th edition of INDIASOFT 2024 in New Delhi

India, January 3, 2023- As we step into the new year, Vindaloo Softtech is raising the bar by becoming a part of a new era of technological advancements. It is so glad to announce its participation in the upcoming 24th INDIASOFT tradeshow in January 2024.

Vindaloo Softtech is at the forefront of transforming business dynamics by offering the most effective IT solutions. From FreeSWITCH development and WebRTC solutions to Asterisk development, Website and Web Application development, Cross-Platform Mobile App development, Custom CRM development, and Augmented Team services, it redefines the way businesses operate, ensuring clients stay ahead in the ever-evolving digital landscape.

“We are thrilled to invite you to the 24th Edition of INDIASOFT which illuminates the path to innovation, collaboration, and technological advancement. McKinsey predicts that India’s IT industry will soar to a staggering US$ 300 – 350 billion in revenue over the next five years. And we at Vindaloo Softtech have the vision to make every business leverage tech innovations and grow. ” – said Mr.Bhaskar, the founder of Vindaloo Softtech.

What benefits can you expect from attending Vindaloo Softtech @Indiasoft?

Gain insights into cutting-edge technologies that can enhance your business operations and offerings.

Engage directly with tech experts and exhibitors to discuss your specific business needs.

Connect with industry experts, thought leaders, and innovators

Evaluate the products and services offered

Explore opportunities to integrate new technologies and make the most out of them

Gain insights into the latest regulatory developments and compliance requirements

About INDIASOFT 2024

INDIASOFT 2024 is India’s premier international ICT Exhibition & Conference in New Delhi from January 17th to 19th. This dynamic event is a gateway to cutting-edge technology, featuring 1500+ exhibitors and 700+ delegates from 80+ countries.

Dive into disruptive discussions on AI, smart manufacturing, blockchain, and cybersecurity by attending the tradeshow. It’s not just an event but the birthplace of tech legends, fostering collaborations and offering a glimpse into India’s tech prowess. With 4000+ B2B meetings, INDIASOFT is where innovation meets enterprise, shaping a brighter tech future.

About Vindaloo Softtech:

Vindaloo Softtech, a leading Custom Software Development & Staff Augmentation Services provider, believes in enabling innovation through its technical know-how. Its team of tech experts specializes in FreeSWITCH, Asterisk, Kamailio, WebRTC for VoIP technology while using different Front-End & Back-End Development frameworks such as ReactJS, VueJS, AngularJS, NodeJS, PHP, Laravel, React Native, ElectronsJS, and Apache, staying dedicated to providing cutting-edge solutions to clients worldwide. Engaged in the development of AI technologies on the rise, Vindaloo Softtech is working with innovations like OpenAI, Chatboat Automated IVR, and similar advancements.

Vindaloo Softtech’s VoIP products, like the VoIP Billing System- CloveKonnect, Multi-Tenant IP PBX- PepperPBX, Cross-Platform VoIP Softphone- PimentoPhone, and Call Center Software-Callcentr8, showcase Vindaloo Softtech’s commitment to pushing the boundaries of technological excellence. Its customer-centric approach and keen attention to detail make Vindaloo Softtech a trusted partner for a diverse clientele.

#Freeswitch Development #WebRTC Solutions #Asterisk Development #Website and Web Application Development #Cross-platform Mobile app Development #Custom CRM Development #Augmented Team Services #Custom Software Development #Staff Augmentation Services provider #VoIP Billing System #Multi Tenant IP PBX #Call Center Software #Cross Platform VoIP Softphone

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abhishektoolyt · 6 months

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#lead management software #insurance crm #banking crm #sales productivity tool #sales productivity #lending crm #mobile crm #toolyt #crm solutions

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ourjobagency · 10 months

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Salesforce Lightning: Empowering Sales Teams with Lightning-fast Productivity

In the fast-paced world of sales, time is of the essence. Sales teams need powerful tools that enable them to work efficiently, collaborate seamlessly, and close deals faster. Salesforce Lightning is a revolutionary platform that promises to transform the way sales teams operate, supercharging their productivity like never before. In this blog, we will explore how Salesforce Lightning empowers sales teams with lightning-fast productivity, equipping them with the tools they need to excel in today's competitive business landscape.

Introducing Salesforce Lightning

Salesforce Lightning is the next-generation user interface and development framework of the world's leading customer relationship management (CRM) platform. Built on cutting-edge technology, Salesforce Lightning offers a modern and intuitive experience for sales representatives. The platform's key features include a customizable and responsive interface, intelligent dashboards, enhanced mobile capabilities, and an array of productivity-boosting components.

Streamlined User Experience

One of the primary benefits of Salesforce Lightning is its streamlined user experience. The interface is designed to be intuitive, reducing the learning curve for new sales team members and increasing overall productivity. With drag-and-drop functionality and customizable layouts, users can tailor their workspace to suit their specific needs, making it easier to access vital information quickly

Lightning Components for Enhanced Productivity

Salesforce Lightning offers a wide range of pre-built components that can be easily integrated into the CRM interface. These components allow sales teams to perform various tasks more efficiently, such as creating new leads, managing opportunities, and tracking customer interactions. With these lightning-fast tools at their disposal, sales representatives can focus on building relationships and closing deals rather than getting bogged down in administrative tasks.

Lightning App Builder

The Lightning App Builder is a game-changer for sales teams as it empowers them to create custom applications without the need for extensive coding knowledge. With a simple drag-and-drop interface, users can design applications tailored to their unique requirements. This functionality enables sales teams to access critical information and tools in a single unified interface, further boosting their productivity.

Real-time Data and Insights

In the fast-paced world of sales, access to real-time data and insights is essential. Salesforce Lightning provides sales representatives with up-to-date information on leads, opportunities, and customer interactions, allowing them to make informed decisions quickly. Additionally, the platform's intelligent dashboards offer a visually appealing and data-rich snapshot of the sales pipeline, enabling sales managers to identify trends, bottlenecks, and opportunities for improvement.

Seamless Collaboration

Effective collaboration is vital for any successful sales team. Salesforce Lightning offers seamless collaboration features that enable team members to communicate, share insights, and work together effortlessly. Integration with popular communication tools such as Chatter and email ensures that important discussions and updates are readily available within the CRM platform, reducing the need for constant switching between applications.

Mobile Productivity

In today's mobile-centric world, having access to CRM data on the go is crucial for sales representatives. Salesforce Lightning's mobile app ensures that the entire CRM experience is optimized for mobile devices, allowing sales teams to stay productive even while away from their desks. Whether it's updating contact information, reviewing the latest sales metrics, or responding to customer queries, the mobile app keeps sales teams connected and engaged.

Conclusion

Salesforce Lightning is a game-changing platform that empowers sales teams with lightning-fast productivity. With its intuitive user interface, lightning components, and powerful features, sales representatives can streamline their workflows, access real-time insights, and collaborate seamlessly. Embracing Salesforce Lightning not only boosts individual productivity but also enhances the overall efficiency and performance of the entire sales organization. In today's competitive business landscape, staying ahead of the curve is vital, and Salesforce Lightning provides the tools needed to achieve just that. Embrace the power of Salesforce Lightning and watch your sales team reach new heights of success.

#Salesforce Lightning #Sales productivity #Empowering sales teams #Lightning-fast efficiency #CRM solutions #Sales automation #User experience #Cloud-based platform #Sales performance #Customizable dashboards #Mobile responsiveness #Real-time insights #Workflow automation #Customer engagement #Lead management #Opportunity tracking #Collaboration tools

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office24by7seo12 · 2 months

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Streamline Sales with IVR Service Provider & CRM Automation Solutions

In the dynamic landscape of modern sales, efficiency and seamless communication are paramount. To achieve optimal results, businesses are increasingly turning to IVR (Interactive Voice Response) service providers and CRM (Customer Relationship Management) automation solutions. These tools not only streamline sales processes but also enhance customer satisfaction and retention. In this article, we delve into the significance of IVR service providers and CRM automation, along with insights into IVR tools, software, services, and pricing structures.

IVR Service Provider: Enhancing Communication Channels

An IVR service provider plays a pivotal role in modernizing communication channels for businesses. By integrating IVR technology into their operations, companies can automate interactions with customers, efficiently route calls, and gather valuable data for analysis. IVR systems enable personalized interactions, guiding callers through menus to reach the appropriate department or obtain information quickly.

IVR Tools and Software: Tailored Solutions for Businesses

The market offers a plethora of IVR tools and software, catering to diverse business needs and preferences. From basic IVR systems for small businesses to advanced solutions with AI-driven capabilities, businesses can choose the option that aligns with their objectives. These tools empower organizations to create custom call flows, set up automated responses, and seamlessly integrate with existing CRM systems.

IVR Services: Elevating Customer Experience

Exceptional customer experience is a cornerstone of successful sales strategies. IVR services contribute significantly to this by providing prompt and efficient assistance around the clock. Whether it's handling inquiries, processing orders, or resolving issues, IVR services ensure that customers receive timely support, leading to enhanced satisfaction and loyalty.

CRM Automation: Optimizing Sales Processes

In conjunction with IVR services, CRM automation solutions form a formidable combination for streamlining sales operations. CRM software centralizes customer data, streamlines communication, and automates repetitive tasks, allowing sales teams to focus on high-value activities. By tracking interactions, analyzing customer behavior, and generating actionable insights, CRM automation facilitates targeted marketing efforts and fosters stronger customer relationships. Explore the benefits of mobile CRM solutions for seamless access and management on the go.

Best Automation Software Provider: Key Considerations

Selecting the best automation software provider is crucial for maximizing the benefits of IVR software and CRM solutions. Businesses should evaluate providers based on factors such as reliability, scalability, ease of integration, and customer support. Additionally, exploring pricing structures and comparing features ensures that organizations invest in solutions that offer the best value for their budget and requirements.

Sales CRM Software Pricing: Finding the Right Fit

When considering sales CRM software pricing, businesses must assess their budget constraints and desired features. Pricing models vary, ranging from subscription-based plans to customizable enterprise solutions. User licenses, storage capacity, and additional functionalities may influence pricing tiers. Conducting thorough research and seeking quotes from multiple vendors enable businesses to make informed decisions and secure cost-effective solutions.

In conclusion, integrating IVR service provider capabilities and CRM automation solutions revolutionizes sales processes, driving efficiency, and enhancing customer satisfaction. By leveraging these technologies, businesses can streamline operations, optimize resource utilization, and stay ahead in today's competitive marketplace. Moreover, selecting the right automation software provider and understanding sales CRM software pricing is crucial to achieving long-term success in sales and customer relationship management.

#IVR service provider #IVR tools #CRM automation #IVR technology #IVR systems #IVR services #CRM automation solutions #CRM software #mobile CRM #best automation software provider #IVR software #automation software provider

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servitiumcrm · 5 months

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Want to boost collaboration and enhance productivity in your team? Empower your team with the ServitiumCRM Field Engineer App! The app helps field engineers to remain connected even while on the go. They can mark attendance and leaves while in the field, access assigned calls, route maps, customer details, product information, warranty details, and more. Enable your teams to manage their jobs quickly and efficiently. Stay connected, stay efficient. Visit

#Best Mobile App CRM #mobile crm software #mobile crm solutions #mobile app crm #mobile app

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digitalinfobytes · 2 years

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Mobility Trends: Manufacturing's 3 Most Important Mobility Trends

As the world moves towards the new era of smart manufacturing, the opportunities to gain a competitive advantage through innovation are immense. The three most important mobility trends are mobility management, strategic locations based on future mobility needs, and customer experience.

#Future of Mobility Trends #Mobile CRM Solutions #Mobility Solutions #Mobility Trends

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seooffice24by7 · 1 year

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Explore how the best mobile CRM software streamlines sales management. Enhance productivity, track sales activities, and optimize strategies. Learn more now.

#best mobile crm #best mobile crm solutions

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happsalesindia · 1 year

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What is a Mobile CRM? Advantages of Having A Mobile CRM in 2023

What is a Mobile CRM (Customer Relationship Management)?

Mobile CRM is a software application that helps your client-facing teams to efficiently manage customer relationships and interactions effortlessly using their mobile devices.

Mobile CRM apps can be leveraged by your sales teams, service teams, and other client-facing teams involved in serving your clients. It acts like an assistant available to them at all times. It empowers them to manage their business and meet their business goals with ease. At the same time, makes them very productive and efficient.

It can be used as a standalone app or it can complement a CRM delivered through the web. Most CRM mobile apps support android and iOS versions.

Why do you need a Mobile CRM?

Your client-facing teams are always battling many tasks and client activities. They are expected to manage client expectations efficiently. They also need to consistently meet their key performance indicators (KPIs) and business objectives.

At the same time, conventional CRMs have very high failure rates due to poor adoption and usage by end users. They find CRMs very cumbersome and time-consuming to use. As a result, many companies fail in succeeding in these initiatives. As per Forrester, 49% of CRM projects fail due to these reasons.

This is where a mobile CRM becomes handy to make a huge difference in your business performance.

Using a mobile CRM, your account managers and team members will be empowered to perform better. It becomes the ammunition to help them to do more in less time. They can stay organized, manage client activities efficiently, and meet business goals with ease.

A mobile CRM will also help you significantly improve the adoption of CRM among your reps; which is essential for your technology-led transformation.

What activities and tasks can be performed using a Mobile CRM?

Mobile CRM app for Sales teams

Providing a best mobile crm app to your sales team members can be a game changer for your business. It has the enormous power to transform your sales performance.

This is what your sales reps can accomplish using a mobile CRM for sales –

1. Access and manage data about clients and prospects easily

2. Capture customer information on the fly

3. Track deal progress and update opportunities

4. Create and send quotations and sales order forms

5. Review pipeline and make course corrections

6. Easily create records of contacts using business card scanning

7. Effective stakeholder management and review alignment periodically

8. Qualify and nurture leads for faster conversion

9. Execute tasks and activities without missing timelines

10. Capture meeting notes for future reference

11.Track achievement vs targets

12. Collaborate with colleagues from anywhere, anytime

13. Get a real-time view of the internal order management process

14. Collect and update account receivables/collections

15. Submit attendance and expense reimbursement requests

16. View dashboards and reports for decision making

Mobile CRM app for Service teams

Providing a mobile CRM app to your service team members can help you transform your service operations and drive profitability.

This is what your service reps can accomplish using a mobile CRM for service –

Complete all service tasks and activities on time

Plan and execute scheduled service activities or visits as per the service contract

Attend to unscheduled/ad-hoc service requests by clients

Fill and digitize service forms

Accept customer feedback and signatures directly on the app

Email service-related documents to the clients easily

Capture customer and product details on-the-fly

Collect and update service payments

Set task reminders and notifications to make sure you do not miss client commitments

Submit attendance and expense reimbursement requests

Advantages of using a mobile CRM

In the last few years, mobile CRM has become a strategic tool for organizations to improve their business performance. It is now an essential part of the client-facing team’s arsenal. At the same time, it also benefits the management team and the rest of the departments.

Let us discuss the key benefits of a mobile CRM –

Flexible & convenient

Using a mobile CRM, you will have the flexibility to easily access information from anywhere, anytime while on the move. You need not be tied to a specific location. A mobile app also allows you to navigate screens much easier to find relevant information faster. It is very convenient and more accessible when compared to cumbersome and heavy laptops.

Improved productivity & efficiency

With a mobile CRM, data access and data entry become much easier and faster. You can now do more in less time effortlessly and become very productive. Mobile CRM like HappSales augments this further by providing a voice-enabled app powered by a personal assistant. The digital assistant works like a true co-pilot in assisting the reps in getting their work done faster and helping them focus on the right tasks.

Better decision-making

Mobile CRM is always synced up with the backend database. It will provide up-to-date information at all times. It gives you the power of real-time data at your fingertips that will assist you in making informed decisions. This in turn helps you to excel in your work and perform better.

Accelerated sales performance

Mobile CRM will help you accelerate and improve sales performance. Your team will easily track all their leads, qualify them effectively and convert them faster using this Sales CRM. They will keep a close tab on their overall pipeline and will take all the necessary steps to run a more predictable business. Moreover, accurate information pertaining to the 3 Ps – product, pricing, and promotions, will help you make the right decisions to convert deals faster. When done well, it also increases the deal value as well as reduces the time taken for deal conversions.

Reduced reporting efforts

A mobile CRM will help your reps update their opportunities, tasks, and activities on the go. This will take away the burden from them of regular reporting through excel or google sheets. Managers will get all system-generated reports seamlessly without the need for manual efforts.

High empowerment & morale among team members

When the reps use a mobile CRM diligently to manage their work, managers will not require to micro-manage their team members. Mobile CRM also makes it very convenient to use as and when required. This results in very high morale among your reps and they feel empowered. These factors have a huge positive impact on business performance and efficiency across the board.

Better team collaboration

Built-in features like Chat will help your team members collaborate easily. They could create specific groups to discuss and collaborate on deals, clients, projects, etc. Better team collaboration builds a strong company culture and camaraderie among the members that will pay huge dividends in the long run.

Higher customer satisfaction

It is known that higher customer satisfaction and retention significantly improve profitability. Mobile CRM equips you with the right data points required to address client concerns and requirements proactively. This leads to improved satisfaction levels, more loyalty, and more importantly more business opportunities through client referrals.

Superior competitive advantage

In today’s competitive environment, the accuracy of the information and the speed of execution is possibly the two most critical factors required to win. A mobile CRM is one such tool that will give you the competitive advantage required to outperform and help you gain market share.

High CRM adoption

Historically, the adoption of traditional CRMs has been a huge challenge in the industry with a very poor adoption and success rate. All the above factors that we discussed result in very high adoption of technology among the reps. This in turn improves the success rate of CRM projects and delivers a quick return on your investment.

Off-line capability

Mobile CRMs like HappSales also support offline capability. This will allow you to use the app even in locations with poor or no network coverage. As soon as you get connected to a network, all the previous data that you entered will automatically sync up with the server without you losing any of those.

Cost-effective & easy to deploy

In the last few years, the cost of mobile devices has significantly come down when compared to that of desktops or laptops. This makes it very cost-effective and easy for companies to roll out mobile CRM apps. At the same time, mobile apps are designed to be very intuitive and user-friendly. This drastically reduces the costs associated with training. Many companies have also adopted the BYOD (bring your own device) policy to further reduce their capex costs.

Mobile CRM Cost v/s Investment

The above section clearly justifies the need for companies to invest in a mobile CRM strategy.

It enables you to transform your business by leveraging cutting-edge technologies to improve your top line and bottom line. Instead of treating it as a cost, you should consider this as an investment for your future growth.

As per Forrester, companies that use mobile CRM experience an average RoI (return on investment) of 271%. This RoI is driven by a combination of increased productivity, higher revenues, and superior customer engagement.

The ROI of CRM is arrived at based on the total accrued benefits from the CRM project and the total cost of ownership (TCO) incurred. This detailed article will help you understand how to calculate the ROI of CRM initiative.

To summarize, a mobile CRM strategy will give you the competitive edge to build a sustainable high-performance company. Investing in the right mobile CRM tool will have a tremendous impact on your company’s revenue growth, bottom line, operational costs, and customer engagements.

Original Source: What is a Mobile CRM? Advantages of Having A Mobile CRM in 2023

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