#deviantarthelpdesk

[nads6969istrash]

Nads6969 is still around because Deviantart Admins (Kietz) are refusing to enforce their own site’s policy

You’re all probably already aware that Ms. Stepputat has had around 11 DMCA notices filed against her.

Per Deviantart’s own copyright policy, “if you are found to repeatedly post infringing content, your account will be suspended and serious offenders will have their account banned and deactivated. We consider three strikes as an indication of being a repeat infringer subject to ban. If you are found deliberately misrepresenting the copyrighted work of another as your own your account will be immediately banned and deactivated.”

Here is the list of people who, as far as I can ascertain, have filed DMCA notices against her:

Drachea Rannak filed 2 DMCA notices

FireFlea-San filed 1 DMCA notice

AlexLyre filed 1 DMCA notice

Nijikaze-KrisP filed 1 DMCA notice

Kalisama filed 1 DMCA notice

NoFlutter filed 1 DMCA notice

Parue filed 1 DMCA notice

HatterRose filed 1 DMCA notice

Yettyen filed 1 DMCA notice

iLantis filed 1 DMCA notice

Shimoyo filed 1 DMCA notice

And yet, no action has been taken.  This is a breach of policy.  How can a company that has the legal requirement to enforce and respect copyright policy and allow for the filing of DMCA notices fail to enforce the follow up to this, which is disciplining someone who is consistently putting them on the legal hook for allowing copyright infringement?

I’ve personally been in contact via the Deviantart “Help” Desk with the user Kietz, whose non-answers, non-apologies, and platitudinous drivel have prompted me to reach out to the CEO of Wix.com, Abrahami Avishai (Wix bought Deviantart a few years ago).

We all know that the Deviantart Help Desk has gone to shit over the years, but this case is especially egregious.  Here is the thread of conversations I have had with Kietz, which only displays their indifference to the complaints of their own userbase, and their overall incompetence regarding Deviantart’s own policies:

https://www.deviantartsupport.com/en/ticket/f03aa7fb-e558-4450-a246-752b0a82f55f

Here is my initial Ticket/email to the Help Desk:

And Kietz’s first answer:

My answer:

Now here’s where it starts getting ridiculous:

LMAO what.  I link them to FireFlea-San’s journal listing EVERY SINGLE PERSON who has been victimized by Ms. Stepputat’s tracing spree, give them links to conversations, identify people who’ve filed DMCA notices against her...  And they still “need to see evidence of this user breaking our terms of use.”

Furthermore, they’ve already BEEN contacted by PERSONS who have been affected by her.

Needless to say, I’m a bit irate at this point:

My next answer from Kietz confirms that they are just barely paying attention to this conversation:

You’re probably thinking “but that’s 3 people, and 3 strikes.  Why are they not enforcing policy?!  How good can their legal team be if they can’t count?!”

So here I read them the Riot Act and lay Deviantart policy out to them, while also pointing to various pieces of evidence to support my claims:

So after all of that, this is my answer:

Gotta tell you, not a fan of this answer.  Guess he’s too busy playing Candy Crush to do his job.

Hopefully I don’t get banned for being “aggressive” for this.  But frankly, if your job is to just enforce policy and it’s written in black-and-white how/when to ban someone and why, and you are legally required to honor copyright and DMCA claims, then this is a simple task that should have been handled 8 DMCA notices ago.

#artthief #copyrightinfringement #tracing #nads6969 #kietz #deviantart #policy #incompetence #lazy #useless #spyed #deviantarthelpdesk #nadiastepputatruinseverythingshetouches