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mrchristianaxavier · 3 years
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Reflections on Anti-Blackness as a Black Trans Artist & Entrepreneur
Last year, I decided to define liberation for myself, as a Black Trans individual living in a white supremacist society. I was tired of being in survival mode and being poor. I was tired of being exploited and tokenized by non-profits that employed me. I was tired of working at non-affirming organizations and companies. I was tired of dealing with anti-Black supervisors and managers. I was tired of being close to death. As a Solutionary, I committed myself to diving deeply into my artistry and entrepreneurship, for these were in fact ways in which a Black Trans individual like myself, could gain financial security and freedom…creating more opportunity for myself, my loved ones, as well as my community.
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FrootFly LLC was founded by myself and my partner, who is also a Black Trans woman, to create a Fresh Fruit Distribution Resource for BlPOC, Individuals with Health Immune Deficiencies, Youth & Elders and Everyone open to embracing and honoring the natural goodness the Earth provides. We chose to sell high-quality tropical fruit, not normally found in the convenient and grocery stores that are accessible to marginalized individuals, such as Soursop, Jackfruit, Mamey, Sapodilla, Cacao, Nam Wah Bananas, Yellow & Red Dragon Fruit, Passion Fruit and more. Growing up and living in the hood, my partner and I understood the frustration of not having access to healthy quality fruits and vegetables and wanted to increase access to those who need it most, especially during COVID-19. In addition, we wanted to help build our ancestral and cultural connections through the variety of items we offer.  With our Fruit Share Program, FrootFly also aims to provide marginalized individuals with Organic Tropical Fruit boxes, monthly.
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In addition to creating a small business with my partner, I also released a children’s book, entitled, My Name is Troy. My Name is Troy is a book specifically for young Black Trans boys, about a Black Trans boy named Troy, who is loved, protected, and affirmed by his family. The children’s book was an envisioning of the love I never received from my family, while growing up and a gift to young Black Trans boys who may grow up thinking they are alone or who are told that they are wrong about who they know themselves to be.
With efforts rooted in health, wellness, equity, and overall liberation, many would assume community to be supportive. But unfortunately, within this beautiful journey of reclaiming our time in a world where many are rooting for the demise an overall genocide of Black Trans people, I (as well as my partner) have experienced much anti-Blackness from many who claim to stand in solidarity with Black Trans Lives and Black owned businesses.  
Here are just a few DONT’s when supporting Black Trans Artists and Entrepreneurs:
Being Blocked from posting in Facebook Groups
When my partner and I launched FrootFly, the first places we went to promote our new business were social media platforms, such as Instagram, Twitter, and Facebook. Social media allows artists and entrepreneurs to meet and engage with potential customers where they are at.
Paid Facebook advertisements are good for creatives and businesses because they allow you to target a specific audience. Facebook claims that they are 89% accurate when it comes to targeted campaigns. However, as Black Trans individuals in survival mode, securing funds to consistently pay for Facebook ads proved to be difficult. Therefore, much of our Fb promotion occurred via our personal pages, our business page and by posting in various community-based groups. 
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After a few weeks of posting, I noticed that many of my posts in certain Trans and LGBTQIA+ groups were being reported and marked as spam, not by Facebook but by so-called community members and group admins, themselves. The same people known to hashtag #BlackTransLivesMatter and show up to community rallies, vigils, and marches with a quickness, were also quick to further oppress and marginalize the very people they claim to stand in solidarity with, on social media. Stopping me from posting in groups, stopped potential income from getting to 2 Black Trans individuals striving to live full lives, and not solely survive. 
It was especially disheartening for me personally to experience because as a Trans advocate and freedom fighter who has positioned himself on the frontlines many many times, I knew if I were an admin of a LGBTQIA+, Trans or Queer Facebook group, I personally would let Black Trans artists and entrepreneurs post their items for sale freely (regardless of the purpose of the group) because I’m conscious and aware of the experiences of Black Trans individuals and understand the necessity and importance of closing economic gaps and increasing equity for those most marginalized.
 White Cis-centric Expectations for Operations
Good customer service means meeting customers' expectations. And meeting customers' expectations pays off for all businesses. Customer support is more than just providing answers; it’s an important part of the promise a brand makes to its customers. 
Most large companies and corporations have customer service departments to handle inquiries and complaints. They have shipping departments that track packages, manufacturers to produce items at rapid rates and in bulk quantities, and huge warehouses to hold these items. However, when you’re a small business, oftentimes it’s the owners who have to make sacrifices unknown and wear multiple hats, especially when first launching a brand. But things can become even more difficult and stressful when you’re a small business owner who is also a part of several marginalized communities.
When shipping items from FrootFly, as well as copies of My Name is Troy, many customers, and so-called supporters, after only a few days, sent emails asking where their items were. Initially, in the name of good customer service, we would respond with our processing time, tracking info and shipping process, but after a while I soon noticed that many of these inquiries were accusatory and filled with anxiety rooted in Anti-Blackness.
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It is a fact that Black businesses struggle in ways that white owned businesses do not. One of the reasons that Black businesses struggle to succeed is due to a general distrust of Black people. In general, society views Black people as “unprofessional”. From the way we wear our hair to our diction and ability to code switch, Black people in business realms are constantly policed and expected to fit tightly and neatly in line with corporate norms established by white elites.
Most people who reached out to us did so because they did not trust us as Black people, who owned a business. They did not trust me, as a Black person, who was an author of a children’s book. They assumed that they were getting swindled for their money, scammed, and robbed…because in their eyes, that is what Black people do. It was evident in their typed microaggressions, the way things were phrased and phony excuses. Studies have shown that people of all ethnicities and backgrounds have stated that they rather do business with a white owned company than a Black owned company. If it is hard for Black cisgender-owned businesses…imagine the experiences of a Black Trans owned business.
Understanding the experiences of Black Trans individuals and supporting Black Trans businesses go hand-in-hand. Instead of getting angry and impatient with Black Trans business owners, when products are seemingly delayed, email response time is not immediate, or when operations seemingly do not imitate that of a large corporation…in my opinion, a person who truly stands in solidarity would consider what that person is also experiencing daily. Has that Black Trans individual eaten today? Has that Black Trans individual experienced violence today? Do they have consistent access to Wi-Fi?
Most Black Trans owned business will look a bit different than cisgender owned businesses in terms of operations, due to an extreme difference in access and lack of equity. For many Black Trans individuals, each day is literally a fight to survive…and as entrepreneurs, this is what my partner and I are committed to overcome.
 Reported PayPal Disputes 
When I wrote My Name is Troy, I did so out of love for self and Black Trans youth, specifically Black Trans boys. I did not write the book to make a profit, but to leave something behind in the name of legacy that was beautifully made for Black Trans youth for generations to come. I priced the book at a rate that I felt was accessible specifically for Black families of all incomes, but also leaving me with little profit. For me, the book was bigger than profit. Ultimately it was a gift for young Black Trans boys…a reminder that they matter, while living in a world that seemingly forgets that they even exist.
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Upon releasing the book, many people who purchased the book were white and/or cisgender members of the LGBTQIA+ community. Hundreds of orders poured in unexpectedly within the first 2 weeks of accepting pre-orders. The book had done better than I expected in terms of units sold but wasn’t reaching the demographic I had hoped...young Black Trans boys.
I knew that shipping so many books would take me some time. For one, each set of books I ordered from the printer took 2 or more weeks to get to me, due to COVID-19 related shipping delays. There were further delays once I shipped the books to those who purchased them. The profit left over from each book sold only covered shipping fees but did not cover my travel to and from the post office nor the shipping materials used to mail the books. But I committed myself to getting a book to each person who placed an order, no matter how long it would take me. And why wouldn’t I?
After two weeks of releasing my book, more emails began pouring in about the whereabouts of their items. Apparently, I was not moving fast enough. But what people were not being truthful about was that to them I was not moving at a pace that they were used to…a pace that is easily kept by the white owned companies and corporations they usually support.
When I responded to some of the email inquiries, some people encouraged me to be transparent with my customers to make it easier on both myself and patrons. But explaining to hundreds of so-called community members that Black Trans individuals have it harder than most and that their bias is causing their anxiety became exhausting. Many people became combative, but a few actually did admit to their anti-Blackness, claiming they would do better. I knew the anti-Blackness I experienced was real, despite most people’s denial, projection, and dismissiveness.
Several customers even went to the extent of reporting my PayPal account, claiming they never received an item…a claim rooted in Anti-Blackness, impatience, and the expectation for Black Trans entrepreneurs to deliver things at the same rate as white owned corporations. Most of the disputes ruled in my favor, as I explained to PayPal that there were shipping delays. But some did not, causing my account to go into the negative several times, with security measures added that made receiving and transferring funds extremely difficult. With each negative transaction, PayPal also threatened to send a report of owed funds from refunds sent to collections, negatively affecting my credit. This frustrated me for many reasons, but mostly because I stressed myself out trying to get out as many books as I could as often as I could, despite my lack of income and resources.
Is this how community stands in solidarity with Black Trans entrepreneurs? The distrust and bias from so-called allies and accomplices in my opinion, is ultimately violence. Where were the emails from community members asking me if there was anything anyone could do to help me ship things faster? This is what happens when so-called community is not intentionally mindful of the experiences of those most marginalized and when support is performative rather than an investment in Black Trans communities.
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When you’re buying something from a Black Trans artist or entrepreneur, you’re not just purchasing a product. You’re helping a Black Trans person eat that day. You’re helping to provide a Black Trans person with another day of shelter. You’re helping a Black Trans person purchase their meds and pay bills. You’re literally helping a Black Trans person to live.
Do better.
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