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hmhelp · 4 years
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Flower arrangement in Hotels
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A flower arrangement may be defined as the art of organizing and grouping together plant materials (flowers, foliage, twigs, etc.) to achieve harmony of form, colour, and texture, thereby adding cheer, life, and beauty to the surroundings. It is essentially a decorative piece and should be the centre of attraction. An arrangement can be composed of only flowers and/or foliage or in combination with vegetables and fruits. Flower arrangements have an ability to introduce a personal touch in an otherwise staid and impersonal hotel room. Arrangements can be used in lobbies, restaurants, suites etc. Guests appreciate flowers for the freshness they bring to the surroundings. Arrangements need not be reserved only for parties or special occasions. They can be used regularly depending on the season and the theme. The unconventional and dry material can also be used to make arrangements which are more economical and last longer. Read the full article
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hmhelp · 4 years
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Introduction to Amadeus GDS
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Introduction to Amadeus GDS Amadeus is a computer reservation system (or global distribution system, since it sells tickets for multiple airlines) owned by the Amadeus IT Group with headquarters in Madrid, Spain. The central database is located at Erding, Germany. In addition to airlines, the CRS is also used to book train travel, cruises, car rental, ferry reservations, and hotel rooms. Amadeus also provides New Generation departure control systems to airlines. The company is structured around two key related areas – its global distribution system and its IT Solutions business area.Amadeus Hotel Front Office generates text files for multiple use (for example: printing labels or creating mailings etc). Select guests according to a variety of criteria such as number of stays, turnover achieved, country, postal code area, segment code, birthday, age etc and aim your direct mail at the right segments easily. Amadeus Hotel Front Office generates text files for multiple use (for example: printing labels or creating mailings etc). Select guests according to a variety of criteria such as number of stays, turnover achieved, country, postal code area, segment code, birthday, age etc and aim your direct mail at the right segments easily. Table of Contents History of Amadeus 1987Air France, Iberia, Lufthansa and SAS agree to create a new global distribution system. As a result, Amadeus is born on 21 October 1987. Read the full article
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hmhelp · 4 years
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Front Office Accounting
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Front office accounting system Creates and maintains an accurate accounting record for each guest or non guest account.Front office accounting system tracks financial transactions through the guest cycle.Front office accounting system ensures internal control over cash and non cash transactions.Front office accounting system records settlement for all goods and services provided. There are two types of accounts maintained by front office department with front office accounting system: Guest Account A guest account in front office accounting system is to record of financial transaction between a guest and the hotel. It is created when the guests guarantee their reservations or during registration. The front office usually seeks payment for charges during the departure and settlement stage of the guest cycle. Non-Guest Account A hotel may extend in-house charge privileges to local businesses or agencies as a means of promotion or to groups sponsoring meetings at the hotels. The front office creates non-guest accounts to track these transactions which may also be called house accounts or city accounts. FOLIOS Front office transactions are charted on account statements called folios. A folio is a statement of all transactions (debits and credits) affecting the balance of a single account. Read the full article
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hmhelp · 4 years
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Importance of PMS for Hotel Operations
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The importance of a Property Management System in the Hotel industry The right property management system (PMS) is a key factor in hotel success. Having a system that makes frontdesk workflows easy, will create a seamless guest experience. With the abundance of new technology in the property management systems industry, there is no time like the present to upgrade your PMS. Guest’s first impression Upon arrival, a guest’s first impression is created as they walk through the doors and interact with the first point of contact, your front desk. A property management system should easily display arrivals for the day and have any important information about stay preferences attached to a guest’s booking. This will ensure you make a good and memorable first impression. Streamlined check in and checkout There is nothing more frustrating than waiting a long time to be checked in or out, these processes should be fast and easy to provide a seamless guest experience. Having streamlined and easy check in and checkout processes is important for both the guest experience and hotel efficiency. A property management system will help you perform these tasks with ease, increasing productivity and delivering that exceptional guest experience. Clear communication Having clear lines of communication between all departments of your property and with the guest is integral to a successful accommodation. Read the full article
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shikshaadvisor · 4 years
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NCHMCT JEE application process has been extended by National Testing Agency (NTA). Earlier, aspirants had to duly fill and submit their NCHMCT JEE application form by March 20 but now the last date to submit the application form for this hospitality entrance exam has been extended to March 31, 2020. NTA has extended the last date to apply for NCHMCT JEE exam due to requests made by many aspirants. #nchmct #nchmctjee2020 #nchm #nta #hotelmanagement #ihm #ihmpusa #ihmchandigarh #ihmbengaluru #ihmhyderabad #ihmgoa #admission #shikshaadvisor (at Shiksha Advisor) https://www.instagram.com/p/B964UwmALHz/?igshid=owck816wszub
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hmhelp · 4 years
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Pricing Of Commodities
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PRICING OF ISSUES In a department, there must be a system established so that the department can be fairly charged for what it has requisitioned for its use. The method of pricing the food issued depends mainly on the type of commodities in question. Perishables: In the case of perishable commodities as already stated they frequently go directly to the kitchen as direct issues and priced against the actual purchase price of the commodities. When however a perishable store system is operated the daily issues can be more effectively controlled and a much more accurate gross profit calculated for each day some discrepancy do occur under this method at times, e.g. the butchery department will draw food items from the stores, manufacture them into a processed item and returned it to the stores to be issued at a later date. The method of costing here must be clearly worked out, as often – central butchery departments are required to be self-supporting and also the purchasing officer and food and beverage manager having previously decided it was cheaper and more efficient to have a butchery department in the establishment, require to measure than previous make or buy decision at periodic intervals. Perishables food may be priced out of in any methods by which non-perishables and be priced in some instants the method used would be restricted to the large establishment because of a high degree of skill necessary to install and control.#ihmmumbai #ihmjaipur #ihmpusa #ihmkolkata #ihmchennai #ihmgoa #ihmbangalore #ihmlucknow #ihmshillong #ihmthiruvananthapuram #ihmhyderabad #ihmbhubaneswar #ihmsrinagar #ihmshimla #ihmguwahati #ihmahemadabad #ihmbhopal #ihmgwalior #ihmgurdaspur #ihmhajipur #ihmchandigarh#nchm #ihmpanipat #cihmchandigarh #ihmfaridabad #ihmgangtok #ihmjodhpur #ihmhyderabad #ihmdehradun #ihmkurukshetra #sihmtirupati #ihmites Read the full article
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hmhelp · 4 years
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Accounting Systems in Front Office
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NON-AUTOMATED: Guest folios in a  non-automated or manual system contain a series of columns for listing individual  debit (charge) and credit (payment) entries accumulated during occupancy.  At the end of the business day, each column is totaled and the ending balance is carried forward as the opening folios balance of the following day. SEMI AUTOMATED: Guest transactions are printed sequentially on a machine posted folio.  The information recorded for each transaction included the date, department or reference number amount of the transaction, and new balance of the account.  The folio’s outstanding balance is the amount the guest owes the hotel or the amount the hotel owes the guest in the event of a credit balance at settlement.  The column labeled previous balance pickup provides an audit trail within the posting machines frame work that helps prove the current outstanding balance is correct.  If the semi automated posting is done by mechanical equipment, it does not retain individual folio balances.  This means that each accounts previous balance must be re-entered each time an account posting is made to the folio.  This process enables the machine to produce a new current total on the folio card, but it is very error prone and often and often leads to in correct folios balances and subsequent night audit mistakes.  Electronic posting equipment often does retain folio balances.#ihmmumbai #ihmjaipur #ihmpusa #ihmkolkata #ihmchennai #ihmgoa #ihmbangalore #ihmlucknow #ihmshillong #ihmthiruvananthapuram #ihmhyderabad #ihmbhubaneswar #ihmsrinagar #ihmshimla #ihmguwahati #ihmahemadabad #ihmbhopal #ihmgwalior #ihmgurdaspur #ihmhajipur #ihmchandigarh Read the full article
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hmhelp · 4 years
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Check Out in Front Office
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Check out and settlement are part of the final stages of the guest cycle. It is the final phase of the guest cycle and examines the various activities involved in checkout and settlement. Check out involves the front desk as also other departments such as housekeeping, bell desk, cashier’s desk, Point of sales etc. Main areas for a checkout are the bell desk and the cashier.The Front Office performs at least 3 important functions during the checkout and settlement process. It resolves outstanding guest account balances.It updates room status informationIt creates guest history records. Guest account settlement depends on effective Front Office accounting system that maintains accurate guest folios, verifies and authorizes a method of settlement and resolves discrepancies in account balances. Hotels find it most effective to settle a guest account while the guest is still in the hotel. Guest can settle the bill by paying cash, charging the balance to a credit card, deferring payment to an approved direct billing entity or using a combination of payment methods. Table of Contents DEPARTURE ACTIVITIES AT VARIOUS DESKS At the Reception desk The Front desk receptionist checks the list of expected checkouts for the day and will confirm with the guest his date and time of checkout.Departure notification slips are printed to inform the other departments of the guest’s checkout.In a manual system the room racks are updated. The departure register is also updated.Checking #ihmmumbai #ihmjaipur #ihmpusa #ihmkolkata #ihmchennai #ihmgoa #ihmbangalore #ihmlucknow #ihmshillong #ihmthiruvananthapuram #ihmhyderabad #ihmbhubaneswar #ihmsrinagar #ihmshimla #ihmguwahati #ihmahemadabad #ihmbhopal #ihmgwalior #ihmgurdaspur #ihmhajipur #ihmchandigarh Read the full article
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