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Truck Route Planning Software
Enhance your trucking operations with reliable route planning software. Optimize routes, minimize costs, and ensure timely deliveries. Visit https://nuvizz.com/solutions/route-optimization-routing-software/
#Truck Route Planning Software#route planning software for deliveries#logistics route planning software
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How Businesses can use Customer Support Services
Taskmo - Tips on How Can Businesses Use Customer Support Services To Improve Customer Retention, click read to more…
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How Businesses can use Customer Support Services
Businesses make extraordinary efforts to gain customers' trust, particularly in the digital age. If you'd like your company to stand out from other businesses, you need to adopt the appropriate customer support service to ensure that customers stay loyal.
If you establish customer retention as an essential measurement of your customer support service you can prevent losing customers.
What is Customer retention?
Customer retention is typically portrayed as a set of actions businesses and organisations employ to increase the number of clients who return and earn greater profits from each customer. In addition to implementing the best strategies to engage clients that focus on building an enduring relationship, employing the correct strategies to increase the retention of customers will propel your company to new heights. In this regard, it is essential to ensure that your customers remain with you, experience an enjoyable experience and will continue to enjoy your services.
How Can Businesses Use Customer Support Services To Improve Customer Retention?
It is vital to have good customer support service that can be seen throughout the world of business and e-commerce. In this article, we'll examine why excellent customer support service is among the most efficient methods of retaining customers for any business, including travel, retail fashion, and many more.
Companies tend to invest the majority of their budgets in acquiring new customers. This implies that the crucial task of keeping current customers happy is often overlooked.
Customers who are satisfied tend to stay loyal to your brand and will make purchases again and share the message with family and friends.
There are many methods to increase the rate of retention for customers; however, I'll review the most effective customer support service strategies and how they can positively impact retention and attract new clients.
Below are 5 Ways Businesses Can Use Customer Support Services To Improve Customer Retention:
Increase KPIs
Users who are already customers are seeking satisfaction, and that is only possible by providing exceptional customer experience and services. Therefore knowing and working to strengthen the connection between the loyalty of customers and the way you interact with your customers during their time with you is crucial. You must be aware of the most critical metrics of customer support service.
Customers want a quick resolution to issues. FRT is the average interval between the first call that the customer makes and the response from the customer support service team. A high FRT indicates that your customer support service team is taking longer to address an issue. This can negatively impact confidence and CX. CRR refers to the ability of a company to keep customers who pay for a specific time. The customers are typically required to evaluate their experiences using an 0 to 5, with five being the highest.
2) Get feedback
Every customer has a set of expectations from the brands they work with. However, how do marketers know what their customers want? Surveys!
Surveys at different points during the buyer's journey could assist in determining if the client is satisfied or dissatisfied with their brand's experience. Unhappy customers are likely to provide detailed feedback on an item or service. Although they are often typically associated with negative experiences, they can be a source of value for your service or product. You should be attentive to what people have to say about your service.
3) Automate the process
Automation can not only help to engage customers and improve customer support service, but it also decreases the expense of marketing. Marketing automation tools can be excellent for maintaining loyal customers, logging every contact, increasing the number of sales, and reducing time. Small companies can reach out to their clients using a CRM program to maintain your leads via email. The business management software can integrate into your website and allows visitors to enter their email addresses for an initial consultation at no cost or to participate in an event or other event.
After a prospect is signed up to receive a consultation via the app, you can create a specific email drip to keep in touch with the lead. So, combining automation and personalization allows you to send relevant messages, improving the quality of your customer experience and retention. This way, you'll never miss the chance to connect with your prospects.
4) Live group sessions
Live group sessions provide an excellent opportunity to gain insights into your intended audience and market. In the past, these meetings were conducted in the presence of a person. In the post-pandemic world, digital platforms such as Facebook, Google Meet, Zoom and many others have proven efficient. These types of sessions enable marketers to solicit feedback on their services and products live in real-time. Be sure to follow these simple guidelines when conducting a live session.
5) Post-sales service
Nobody wants to remain loyal to brands that do not or fail to engage with customers following the sale. It's, therefore, crucial to keep customers engaged throughout the journey they take with you. This is the most effective method to maintain a relationship with your customers. The provision of a top post-sales service is an excellent option for establishing a long-lasting relationship with your customers. This is particularly relevant for small-scale businesses that cannot afford costly marketing campaigns.
In this digital age, brands invest resources and time in acquiring new customers. However, the last thing a company wants to hear is complaints from customers who are already loyal. It can damage your reputation and deter potential customers from trying your product. Therefore, it is essential to respond to your client's needs promptly. Additionally, you can engage with loyal customers by giving them discounts with a promo code or coupon.
Why Is Customer Service Important?
A great customer experience can increase the retention of customers and encourage repeat business. Customer support service can also help improve the likelihood of acquiring new customers by generating positive reviews and word-of-mouth.
Providing customer support service is crucial to increasing customers' value, and overall revenue since most of the revenue is generated by repeat customers. Retention is a benefit more than new customers. This implies that your customer support service and retention strategies should be at the top of your marketing strategies. It doesn't mean that getting new customers should be unimportant, as the growth stage of the business will determine it; however, retention must always be considered.
Additionally, customers who are already satisfied with your product or service can be valuable resources as they will assist in attracting new customers. They could recommend your services to relatives and friends about your products and write glowing reviews to convince people to buy.
Summing up
The most loyal customers aren't the ones who test their product just once or twice. Every business requires customers who remain faithful to the company and will recommend them to friends in their circle. Customers will stay with your company if they continue to find value in your products and services. This is what retention of customers can be all about!
Simple actions such as listening to your customers and improving customer support service can make a huge difference in enhancing your relationship with your customers. Utilize the strategies discussed in this article to maintain loyal customers and increase your revenue from business into the upper levels.
Choose the right Customer Support Service Provider today!
When it comes to customer support service, certain businesses are focused on the performance metrics of handling the volume of calls and queue time; however, they fail to consider the crucial question of whether customer concerns are being addressed and if they are satisfied.
This is an area in which Taskmo has performed exceptionally through metrics focusing on customer support service. Reach out to www.taskmo.com and know how.
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Benefits of customer support service
Taskmo - benefits of a solid Customer Support Service Culture that every company ought to consider, click to read https://taskmo.com/blog/benefits-of-customer-support-service
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Benefits of Customer Support Service
There are numerous benefits of providing good customer support service. These benefits do not just affect the satisfaction of customers; however, they also impact the long-term viability and profitability of any business. Customers have stated that customer support is among the most crucial elements when choosing the services offered by a business. But how does customer support service affect?
What is good customer support service?
If the customer experience is excellent and customer relations are strong, they will grow, which results in increased sales. If customer support service does not meet the minimum requirements and expectations, this will adversely impact the company, leading to loss of sales, cart abandonment and a bad name.
Customer support service is part of the actions the brand provides its clients or potential customers to make them feel more comfortable buying, improve the purchasing experience, and address issues.
Benefits of customer support service
Here are the benefits of a solid Customer Support Service Culture that every company ought to consider.
6 benefits of customer support service
1) Improved communication
Brands with a strong customer support service culture can facilitate greater communication within the company. For example, senior executives could communicate brand objectives to everyone else in the company and then managers will be able to implement these goals by providing intensive training and coaching of agents for customer support service. Once employees know their roles and flow diagrams for workflow are put in order, communication can be significantly improved.
2) Better organization
When employees undergo training in customer support service, their abilities and personalities can be put into jobs that best suit their needs. Employees can also have the opportunity to change roles and become peer mentors, ensuring that they're constantly improving their skills and getting to their own goals. With these practices, brands improve their organization and can deliver outstanding service.
3) Employee motivation
If agents are confident in their jobs and roles, their motivation rises. Employing creative methods of training agents, including gaming or engaging in offsite activities, can help them build an environment of teamwork and comprehend the brand's goals. Mentoring is essential in keeping agents in good spirits and motivated to work hard. Overall, happy employees increase retention rates and a more positive customer support service culture.
4) More profits
When training methods are designed to maximize the potential of every employee, the company could see better retention rates for employees and reduced expenses. Improved omnichannel strategies also cut expenses, for example, using advanced technology like IVR menus and CRM systems to improve customer support service. A strong service culture can result in more satisfied customers who are more willing to be loyal to brands that are valued by them, leading to higher revenues.
5) Enhanced customer experiences
If a brand adopts an approach centred on the customer, the brand's attitude is apparent in every interaction. The empowered agents provide:
The best possible service.
Using advanced technology, which saves time.
An overall focus on taking care of each customer as an individual component of a thriving service culture that provides a better customer experience.
6) Customer loyalty
Companies that take the time to establish connections with their clients are in a position to win their trust. When customers are pleased with their experience and appreciate the effort put into winning their trust and are more likely to return to these brands in the long run; additionally, loyal customers are typically eager to share their excitement through word-of-mouth and on social media platforms. The results of these referrals could lead to new customers.
The difference between customer support service and customer success
Customer support service vs customer success
Based on these definitions, you'll recognize a few differentiating aspects between customer support service and satisfaction. Let's look at it further in a list of the most important:
Methodology: Customer support service receives and responds, while the customer success actively talks and plans.
Goal: Customer support service is focused on resolving issues and avoiding and helping customers attain desired business results throughout the customer experience.
Metrics for Customer Support : Metrics to determine the quality of the support offered, resolution time, and overall satisfaction of the customer and customer satisfaction. They focus on the business's impact, such as retention of customers, growth, expansion and lifetime value.
Skills and areas of expertise: The professionals who provide customer support service have abilities in line with marketing, engineering and operational teams. Satisfaction can span various fields and expertise and be more in-depth and consultative. Both jobs require employees to be compassionate, creative problem solvers who have a deep understanding of who the client is.
Impact on business Customer support service is an integral aspect of the success of any business, as customers' queries must be addressed. Customer success is often a business function that drives revenue growth and expansion.
Conclusion
Customer support service and success are two sides of the same coin. While each team is responsible for specific responsible for the customer experience and customer experience, they all share the same aspects of providing a pleasant customer experience. Companies that understand this by putting together customer service and success teams together will have more positive outcomes for their customers and the company instead of separating them as separate departments or functions.
By bringing together support for customers and ensuring their satisfaction, your customers will feel they're all on one team. While you work together to assist your customers on their path to success, it will help build trust and brand loyalty from the initial point of contact until the most recent customer interaction.
Improve your Customer Support Service by Taskmo
The bottom line is that customer support service is an important feature. Companies that treat support hires equally as engineers have a better chance of success than those who do not. In this age of self-service online, customers don't require intermediaries to assist them in basic tasks such as cancelling their account.
Many companies continue to channel their efforts towards ensuring that they earn a profit by placing these speed bumps in the first place; however, they are wasting time that could be focused on solving a problem only humans can resolve.
In addition, consumers are now conditioned to use self-service. If you allow them to reach an extent where they have to go to the counter and ask for help, you've put them into the way of use and acceptance.
To offer the highest quality services to customers, find out about Taskmo as a solution that offers a multichannel customer interaction platform to provide fantastic customer service. Contact us for more details.
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What is Supplier Onboarding?
Sometimes, vendor or supplier onboarding can be slow. It can be challenging to capture payment information and tax details while getting new vendors up-to-speed on your systems and policies. It could cause delays in payment processing and slow down your day-to-day business operations.
This article explains what is supplier onboarding and how you can improve your supplier-onboarding process.
What is Supplier Onboarding?
Supplier Onboarding (or vendors) is the process by which you collect information from them to make them approved sellers for your company. This process helps you do business together, purchase goods and services, and make payments to vendors.
Your company can use supplier onboarding to conduct business efficiently, buy goods and services, and make payments to the supplier. Supplier onboarding requires validation and vetting to ensure compliance with your corporate standards and laws.
The Importance and Impact of a Successful Supplier Onboarding Process
Although the vendor or supplier onboarding process may seem overwhelming initially, it can be very simple if managed well. Although the entire process can take between 3 and 4 weeks, it can be significantly reduced if you have the right tools and software. Even though it can seem complicated, an effective supplier management program requires a well-designed onboarding strategy.
Supplier onboarding is an essential component of supply base management programs. However, corporations are often in reactive situations and unable to use actionable supplier information efficiently. Important to remember that not only the most profitable suppliers need attention, but also large ones. It could be challenging to increase efficiency, reduce costs and capture discounts with all of your suppliers, which can lead to a lower ROI.
Organizations can avoid disruptions that may occur downstream or due to poor supplier governance throughout a supplier's lifecycle. Supplier onboarding is a transactional process. It is essential to understand all requirements of suppliers to operate downstream systems effectively and drive other strategic supplier processes, such as:
Strategic sourcing
Procurement
Accounts payable
supplier risk management
supplier performance
Spend analytics
Compliance management for suppliers, including global and local requirements
Too often, an organization's success and growth, combined with the expansion of global supply bases, product line lines, and ERP systems, can make it difficult for suppliers to be onboarded, especially if the process takes several weeks. A merger, acquisition or another simple event can rapidly change the requirements for the supplier onboarding process. Companies can become hesitant to automate as they grow and change. This can lead to inefficient processes.
This can lead to organizations spending their time and resources trying to keep up with ever-changing workflows, information requirements, and verifications. Understanding the inefficiencies and roadblocks in supplier onboarding can help establish a baseline for improving supplier relations and creating "value" for all parties involved in the broader supplier-related processes.
How to make an effective supplier onboarding process?
A complete supplier onboarding process will involve several "micro-processes", which run in parallel, which speed up the process and get the supplier fully integrated into your systems as soon as possible.
You can implement these five strategies immediately to help bulletproof your supplier-onboarding process. They cover everything from sourcing and evaluating potential suppliers to daily procurement and top-line growth.
1. Approval and evaluation process
Surprisingly, very few supplier onboardings start with established policies and protocols for evaluation and approval. It's the first and most crucial step on our checklist.
At a minimum, establish internal guidelines for the supplier you will work with. Next, determine your team's steps to help potential suppliers move through an evaluation. This could include creating a company profile, assessing global capability, reviewing operations management, and assessing customer satisfaction.
2. Communicate your needs
You must establish clear expectations and requirements for suppliers to get the best out of your vendor relationships. These must be communicated clearly and effectively. You also need to create a system to maintain compliance. This could include defining expectations, lead times, support queries response times, return conditions, and other details.
These requirements should be established and defined in the vendor SLAs. This will set you up for a prosperous business future that is transparent and meets your expectations. Clear, clearly visible and easily accessible policies will improve trust and decrease the risk of confusion and friction later.
3. Supplier registration
Vendors won't be interested in becoming "expert users" for your doorway. They will likely prefer to work with another portal with more login information and functions to learn.
A vendor portal isn't necessarily a bad thing. However, it will not make the vendor onboarding process easier for you or your vendors. It is more likely that the reverse.
Instead, focus on making vendor registration as simple as possible. You should ensure that you capture all vendor information quickly and consistently as part of your supplier onboarding process.
You can create an embedded digital survey or form for the vendor that they fill out and submit. This includes contact information to help your team assess the submission quickly and register the vendor. You can also digitize NDAs and other binding documents that need to be signed.
4. Customizations and localized modifications
Supply chain strategies may emphasize the importance of dealing with high-priority suppliers "strategically" differently from other lower-impact vendors. While certain suppliers may significantly impact your business more than others, we recommend that you handle all suppliers with a basic supplier onboarding process that can be customized or localized to meet specific vendor conditions.
This will ensure that vendors are evaluated using the same criteria regardless of whether expectations or handling differ from higher-priority suppliers. This will ensure that your team can handle any new supplier easily and that each relationship begins on the right track, regardless of location, strategic priority or other requirements.
5. Data structure and integration
When building your supplier onboarding process, ensure seamless data exchange is included at all stages. Correlated data can be used in both buyer and vendor systems. Automating this exchange is possible, if necessary.
This is where your process's ability to integrate seamlessly with supplier and buyer systems is crucial. Learn more about the integration stage of a digital strategy.
Integrate your process with your ERP, data management software, procurement database, and negotiation sheets. This will make both sides more efficient and improve transparency.
You can also add a data integration layer into your process to eliminate the need for manual coordination and data entry. This allows you to spend your time focusing on building stronger relationships with your suppliers.
How to make smooth supplier onboarding process
Although each business and every supplier partnership is unique, it is recommended to have an essential checklist. Digitization is even better, so you can benefit from checklist completion statistics and notifications.
Businesses who want to speed up their supplier onboarding processes can use this template. The template includes all the communication and integration components needed to quickly onboard new suppliers.
Onboarding suppliers can be complicated and time-consuming. It may involve complex tasks that require input from many stakeholders. A digital process can be built in three steps to help you quickly meet your business's needs and maximize your vendor relationships. This will reduce frustration and manual coordination.
Read Full Article here:- https://taskmo.com/blog/what-is-supplier-onboarding
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5 Types of Onboarding Services
The process of Onboarding can bridge the gap between the partner and the business. The onboarding process is nebulous and fast; however, it will pay off dividends over the long haul when handled with due care and attention.
Onboarding is among the fundamental elements of Hiring Success. However, often, this process is neglected and not valued. The right onboarding procedure can help put individuals on the right path to success within your business or direct your employees in the wrong direction.
In a world where companies are spending more money than they ever have before on recruiting and retaining their talent, why should they not do more than help provide employees with the right guidance at each step towards achieving their goals?
Let's review the actual significance of Onboarding, what is the key to an unforgettable experience onboarding, and the ways your business can continually measure, improve and enhance its onboarding process.
What Is Onboarding?
The health crisis that has hit the world recently has impacted various geographies and industries and, of course, the payment sector, which has undergone an unimaginable change. The habits of consumers have changed to online shopping for goods and services, which has led to the need for speedier Onboarding and more frequent surveillance to minimize the risk of fraud and ensure compliance with merchants who acquire.
In the process of integrating newly-established merchants, automatization is crucial to ensure an easy transition from the earlier time-consuming process to a smoother, more efficient process that minimizes friction on the part of the new merchant. What steps can the merchant acquirers take to ensure they are ready to face the new challenges of altering the customer experience and minimizing the risk?
Automatization of processes
Acquirers must provide an efficient and smooth experience for merchants for their clients. As the epidemic accelerates the shift of the public toward an increasingly online-based lifestyle, small-scale digital-only businesses that have low margins are constantly appearing, and the need to go live fast. For them, an efficient onboarding process is essential.
Before an underwriting decision is made, the typical merchant onboarding process consists of many steps that need to be completed, as illustrated in the below creative. It's typically a 3-5 day procedure. The process can be too long in the past in light of the current economic climate and the particular nature of micro-merchants that are online only.
Algorithms and analytics
Acquirers must possess precise and objective information and data and be able to analyze the data with analytic models and procedures. Tools should permit the buyer to import scorecards, models, tables, and trees and be fully customizable for the user. Acquisition companies often have historical information on applicants and external data. However, it isn't easy to access due to the plethora of data. Instead of going through the hassle of trying to consolidate all data that is relevant to you in one place, create a system that allows you to pull data from different sources and access it whenever you require it
Effective monitoring rates
Risk management shouldn't be the main concern for merchant acquirers or their customers as they go through the process of Onboarding. The portfolios of merchant acquirers are becoming riskier because of the increased digitization and the demand for new payment options. New entities are rapidly popping into the market, and the barriers to entering the digital/ecommerce industry have grown. Implementing advanced systems can utilize both external and internal information to verify these new entities.
5 types of onboarding services you need to know
The 5 types of onboarding services you need to know include:
1) Merchant Onboarding
Merchant onboarding is an online process for confirming your company. It allows you to create an online profile for your company, which includes vital information, including business name and address, the date of incorporation, and more. It is an electronic footprint of your company's online presence to ensure clients and creditors have access to this information anytime they'd like. The benefit of merchant onboarding is driving clients to online verification. The number of consumers who opt for digital verification is growing every day.
2) Seller Onboarding
Seller Onboarding involves helping new sellers into your network.
Your sellers are, in the end, the core of your company. You want to find the best investors; you wish to get them excited about joining you.
The process of Seller Onboarding is only the beginning of the direction of an ongoing relationship. Not only will it help to establish expectations for the association, but it also offers you the chance to learn about the motivations of sellers and establish a precedent for what's to come and what your vendor can expect from you.
3) Partner Onboarding
Partner onboarding is a step-by-step procedure for introducing and integrating the new partner into your partnership program. It establishes the foundation and establishes the basis for your partnership. Any major glitches during the process could jeopardize the future of your new partner and force them into the arms of a rival. The process of onboarding partners starts when the contract is signed. Usually, it consists of business planning, technical training, sales training, and integration of systems (if required) and typically extends to support for marketing, co-selling, lead generation, and first successes.
4) Vendor Onboarding
Vendor Onboarding is the process of gathering the necessary documents and information essential to allow or accept a company's status as a vendor or supplier to the business. The objective is to make the buying process more efficient and faster, allowing companies to acquire the products or services they require and complete their payments quickly. In addition, onboarding vendors is an important step because it helps determine whether a potential vendor complies with applicable laws, regulations, and corporate requirements.
5) Teacher Onboarding
A well-organized onboarding program directly impacts the retention of teachers, as well as resource management and costs for hiring. For example, retention rates for teachers can reach 93% when an onboarding program of the highest quality is implemented. But not all EdTechs have indeed made it through the cracks yet. This results in teacher churn and frustration among students.
Conclusion
The most important question is - what should you consider when choosing a merchant acquiring service to suit your specific company?
The answer will depend on your business's strategy. One of the major aspects here is the location of your company.
If you are selling products or services within one country, you could avail of the services of a local bank that is acquiring it, which may be sufficient.
If you operate globally, it is preferable to collaborate with companies that provide payment processing and direct card acquisition.
Take your onboarding to next level with Taskmo
Digital technology translates to faster access, more availability, and speedy and rapid processing. With shorter wait periods, customers can make better decisions faster, and financial institutions can benefit too.
Taskmo's Onboarding has assisted our customers in bringing down the overall time for Onboarding and speeding up processes by implementing efficient technology. Learn more about how we helped clients of a global bank to onboard effortlessly, or contact Taskmo now!
Visit: www.taskmo.com
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Best Merchant Onboarding Services for any Business
A smoother process for merchant onboarding is a crucial step in payments partnership. Your clients require speed and simplicity when they complete the onboarding process. If the process is complicated or lengthy, many will drop the entire process in favor of an alternative that offers a speedier, simpler process. Making the process simpler for onboarding can reduce abandonment of merchants and attrition and improve customer satisfaction and acceptance.
Merchant onboarding solutions help to achieve this by offering the following advantages:
1) Simpler Onboarding process: Merchant onboarding is typically described as time-consuming and tedious. Rapid activation eases the stress of the process of onboarding.
2) Revenue growth: Revenue Boost Incorporating merchants faster and more efficiently lets you onboard more merchants in a shorter time, which increases the revenue stream.
3) Acceptance and closing rates: with a speedier, simpler onboarding experience, businesses will be less likely to leave the onboarding process.
4) Customer satisfaction: Streamlining the process of onboarding merchants ensures that customers are happy with it and your business.
This is our guide on Best merchant onboarding services for any business
1) Speed
The growth of e-commerce, the rise of smart technology, and the ever-present presence of social media have meant that customers today demand immediate access to their information. It puts pressure on companies and retailers to be available to customers 24 hours a day, which means they have to cooperate with service providers to assist them in achieving this standard of customer service. Like customers, merchants don't wish to wait months for manual applications to be processed by a prospective payment service. They'd like to be operational within just a few minutes.
2) Automation
Automation is essential to speed up the process of merchant onboarding. It can speed up the process up to 40 X. Traditional processes for onboarding merchants are tedious, lengthy, and prone to be slowed down due to mistakes or delays caused by human error. Automating the process of onboarding merchants will make it faster and easier to verify information, lessen mistakes in input and generate automated quotes that maximize sales conversions, and ensure the compliance and underwriting process per the acquirer's requirements to keep everyone secure and in compliance.
3) Technology
Making sure you get your partnership with your brand new business starting with the best possible beginning is crucial. An easy and smooth automated sign-up process will help draw new merchants for your company, but if things go wrong after signing on the dotted line, all of your efforts may be wasted. A speedier merchant setup is an essential aspect of onboarding merchants. It allows you to swiftly deploy the equipment and technologies merchants require to process payments immediately. Therefore, this portion of the process should be as smooth and easy as the sign-up process itself.
If everything is in place for your new retailer to plug and play right in the container, They'll be a delighted customer. If it's difficult to set up and prepare, they'll dump it at the bottom of the cabinet before it has a single use time, and your reputation will be damaged. Therefore, ensure all the software, training material, and other details the business needs to start up are loaded on the device or shipped along with it, ensuring your new client has everything they require from the beginning.
4) Monitoring
Risk management is a continuous necessity that doesn't cease when a business is accepted. The business world is quick, and many businesses, particularly smaller and more agile, must shift or pivot quickly to stay in the game. As a result, the customer profile of their business could alter. If a merchant's business expands, they might need to expand into new markets or modify how they accept payment to allow more cards or payment methods. As a result, their risk profile may alter and leave your business vulnerable.
Continuous monitoring is essential to identify potential changes in a retailer's sales activity, which may alter its risk-based criteria. Tracking indicators, like the occurrence of sales spikes and exceeding thresholds for payment outside the normal range or other unusual sales activity, and changes to website offerings or hyperlinks can provide you with the most current information about each company you deal with and provide you with any potential issues to be aware of. It is also worth keeping an eye on their inclusion on sanction lists and any negative or negative coverage within the press.
5) Sales
If you have established the proper procedures and a service offering, it's much more affordable and cost-effective to maintain your current merchants rather than acquire new ones. While acquiring new merchants can lead to increased growth, keeping your existing merchants satisfied will result in a steady stream of revenue over the long term. It is, therefore, essential to keep in constant contact with merchants to ensure that they feel secure and cared for. They also feel valued and engaged. Although it's costly to manage small merchants with a low margin, they must remain in business. Therefore, the focus should be on efficient and cost-effective methods to facilitate efficient customer relations management.
Engaging and maintaining your customers is the same thing. Providing regular content that's relevant and informative and demonstrates to your customers how they can benefit from their business will ensure that attrition doesn't become a problem. Also, consider investing in digital tools that automate many manual customer service processes. However, they do not eliminate personal interaction.
Automating your customer service provides chances to cut down on the number of human interactions that are not efficient or necessary, with solutions that include:
1) Self-service portals or knowledge bases
2) Preloaded email replies, built on the 'if this, then this logic
3) Live chat Chatbots, virtual agents also known as chatbots (overseen by customer support)
4) Artificial Intelligence (AI) in conjunction with machine learning (ML)
The right balance is vital. While automation cannot substitute the need to establish personal connections with merchants, it will facilitate this.
Improve the merchant onboarding by using Taskmo
Taskmo is conscious of the difficulty and inefficiency of the traditional method of onboarding merchant services and the stress they create. We've been at the high edge of the market for a long time and believe there's a better approach. Our unique approach to managing merchants' journeys is designed to streamline the entire process by using our knowledge and expertise to help our clients overcome every issue they face regarding onboarding.
We're on a quest to change the face of merchant onboarding with an innovative platform for technology that allows our customers to boost sales, increase efficiency, guarantee compliance and increase efficiency. It extends beyond automation to the complicated control of every step when registering new customers. It also ensures that compliance is at the center of every sales interaction.
Click to read full article here: https://taskmo.com/blog/merchant-onboarding-services-for-business
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Celebrating 2 years of Taskmo
Taskmo celebrates its 2nd birthday! Taskmo was founded two years ago and has been open to this day, and we've loved every moment as each small move has been worthy of being proud of! In the past two years, we've grown from a modest company with a five-member team to a business offering high-end support and gig solutions to businesses worldwide. It is the story of our humble beginnings and tells you how a startup can change your life for the better forever.
How did it all begin?
Prashant Janadri and Naveen Ramachandra founded Taskmo as an online platform to connect students with the premise "Earn to Learn '' to offer temporary jobs that can be completed within flexible hours, giving students enough time to manage their studies and other obligations. The company had more than 1000 students sign up to complete tasks. In August 2020, Taskmo began its operation, too.
Prashant, as well as Naveen, were BIT alumni. Prashant has an engineering background. He has worked for Wipro as an engineer for product development and has worked on Indian and overseas projects. Prashant has vast experience analyzing customers' issues and solving them using technology.
While Naveen completed his master's at the University of Greenwich, UK, and worked for an international startup before starting Taskmo. He is a specialist in operations and finance and is responsible for the Revenue, Product, and Ops channel at Taskmo.
Taskmo is the current "tech-driven on-demand work completion platform" (Gig Discovery Platform)" that assists large corporations, large businesses, personal brands, and even startups by allowing employees on gigs to do tasks. Its sole goal is to provide jobs to all people on a global scale. Taskmo is targeting one of the biggest gig economy markets and aims to make access to jobs an absolute requirement for an Indian workforce.
What could lead them to this idea to make students earn money to fund their education and with flexible hours of work that work with their school or college schedules?
Both took a ride in an auto to their office at a tech park in 2016. During the drive, the old auto driver got a phone call that seemed to bother the driver and broke down in tears. During the conversation, we learned that he lacked Rupees 3500 to cover the college tuition fees of his son. We offered the driver cash, but we also realized that the financial hardship to attend college was a significant problem for many people from families with low incomes.
The journey to startup
The experience of starting a startup will alter an individual because it plunges you into the unknown. There are a lot of possibilities in your surroundings. However, you don't know how to get it to work.
The last two years have been an exciting period of growth and a learning experience for us all as we tried various combinations and permutations as well as trials and errors to get to where we are today. The team has been through the good and the bad, with every member bringing something unique and unique to bring something new.
The influence of startup
There aren't any hard or fast guidelines here. The challenges solved daily will make you more confident and allow you to trust your instincts, making an individual well-equipped, flexible, and ready for whatever the future may bring. You'll learn a lot and meet many people, meet new issues and undertake projects outside their familiar zone. Each person has many hats, and every day will be an opportunity to learn.
The satisfaction of success gives you satisfaction and a boost of satisfaction. Making mistakes helps you make better future decisions, keeps your focus, and helps you become more proactive. It is what makes startups more stunning.
Taskmo today
There isn't any magic solution that allows a business to become successful in hours. It is the case with Taskmo. The process has been gradual but steady.
Taskmo is among the Top 10 gig tech-related support firms in India.
We've made baby steps forward from the point we were in the year 2020 when we began with only five employees and a single customer. The company has experienced an organic growth process, and we have a 200-member team with a presence across 10,000 pin codes, handling more than 750000 gig workers and serving customers worldwide. It's overwhelming to know how we've influenced our customers positively in the past and continue to believe in the high quality of the work we provide.
The feather on the cap was the recognition as one of the most successful gig-based companies in the last year. The satisfaction of customers skyrockets when they appreciate your hard work!
Ahead of us is the road
We know that there is plenty to be found, and we have much more to strive to achieve. However, we're enjoying the ride, and our team is determined to create a niche for itself, aiming to create our mark on the world, which can last for a long time. We are reaching our goal, more potent than ever before, and with a tremendous drive.
We want to express our gratitude to all our clients and partners who have supported us on this journey! Thank you for the unforgettable three years, and here's to looking forward to the next great chapter!
Read full article here:- https://taskmo.com/blog/celebrating-2-years-of-taskmo
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8 Methods to Improve your Customer Support
Positive Customer Support is among the most crucial elements of a profitable company. Whether you offer Customer Support, call center, or in-person assistance doesn't matter. An excellent customer experience strategy can contribute to the long-term loyalty of customers.
Each kind of Customer Support comes with particular challenges and unique advantages. This post examines why customer support is crucial for your company and how you can enhance it.
Tips for Improving Customer Support
Customer Support can be competitive and demands constant attentiveness. Suppose a buyer cannot locate the information they need, experience poor service, or encounter technical issues. In that case, it's simple for them to cancel the purchase or switch to a different provider with just a click. It is essential for getting the most out of your company to offer excellent Customer Support.
8 methods to improve your Customer Support
Focus on your Customer Satisfaction (CX)
Today, customers have a variety of channels to communicate with companies. The first impression the customer gets, regardless of medium, is what sets the scene for their experience. Your company can't be successful across every channel. Find the channels that are preferred by your clients and then be present wherever they are.
It is crucial to unifying the channels you use on one platform. It will allow you to access information and offer a smooth and consistent service across your websites, social media, and email communications.
2. Provide Real-time Assistance
Live chat allows Customer Support representatives to provide immediate sales assistance and solve issues. It also gives you the chance to sell your products instantly. Support in real-time is an essential element in enhancing the customer experience.
3. Collaboration using Co-browsing Tools
Utilizing co-browsing tools allows you to work directly with the user and share a screen-view of their web-based navigation. In case of a customer issue, it lets you ensure that your customer gets the issue addressed while instructing the customer on how to solve it independently. It is possible to guide your customer through the process by providing them with instructions like you were sitting directly in front of them.
4. Provide Personalized Customer Support
Video calls allow service personnel to offer personal Customer Support to customers in a manner that is easy and efficient. The customer can communicate directly with you without the need to make an excursion to your office or store.
Customers can see the product's demos and presentations and answer their questions in minutes. It gives customers an experience of interaction with a person and enhances the experience for customers. Face-to-face communication in real-time builds stronger relationships, increases confidence with customers, improves satisfaction, and also increases the revenue from sales.
5. Make Self-Service Available
Self-service tools allow your company to offer better customer support without staff interaction. The most popular types of self-service tools include:
A) FAQs.
B) Videos on how-to.
C) Guides for users.
D) Knowledge-based sources as well as forum discussions online.
E) Customers ought to be able to get answers quickly through the Self-Service portal.
Self-service solutions are improved using interactive content like videos, screenshots, and step-by-step guides. Constantly update your knowledge database to guarantee that your information is up-to-date and that your clients receive the most relevant guidance.
6. Make Use of Social Media.
Customer care via social media platforms can be beneficial for your business. It will increase brand recognition, increase the number of marketing channels available, and improve the level of engagement with customers.
The development of relationships with customers via social media can boost a customer's lifetime value if you can manage these platforms effectively. The customer support on social media plans should always provide quick answers to questions, reviews, and complaints.
7. Prioritise Customer Support Etiquette
Simply because you provide support to clients via the internet does not suggest that you do not require exceptional communication skills. A good level of communication and Customer Support manners can help you provide practical assistance with a human touch. It's the key to making good first impressions. It can help you stand out from your competitors.
Help your customer support team by providing them with training in service etiquette. It will help them provide exceptional customer support to strengthen relationships with clients and increase the loyalty of your customers.
Key etiquette factors include:
A) Utilizing positive language and a pleasant tone
B) Listening to the needs of customers
C) Understanding customers
D) Personalizing conversations so that customers feel at ease and build confidence
8. Pay Attention to Feedback from Customers
Feedback from customers is among the most reliable ways to measure the satisfaction of customers. Customer insight can assist in improving Customer Support by implementing the following methods:
It highlights weaknesses in your online offerings which require focus. It highlights strengths in your online presence that attract clients to you and your company. Use this information to capitalize on positive points and make adjustments to fix weak areas.
Customers appreciate it when businesses respect their opinions. Being attentive to and responding to customer feedback indicates you care about your customers. Customers who feel you value their opinions are likelier to stay to your goals.
Why is Customer Support important?
Customer support allows customers to reach out and receive information at a time that is convenient to their needs. Customers can connect to your company any time, so long as they're digitally connected.
Customer support will help your business through the following methods:
Customer Support allows customers to purchase, inquire about information, and make inquiries even after business hours. It could lead to increased sales.
It reduces the stress of lengthy wait times at the call center. Responding to customer issues in real-time will improve satisfaction with your customers. Customer satisfaction leads to repeat customers who recommend your business to other customers.
It's a cost-effective method to provide customer support and integrate the CRM data channels. Customer Support lets you monitor customer information, purchases, and browsing habits. This information can help plan effective marketing strategies and simplify purchases.
Customer Support tools allow you to customise your services and product offerings to customers. A positive customer experience improves brand recognition. It also helps in the sharing of reviews that are positive across a variety of platforms.
Customer Support lets you effectively control the keyboard warriors and avoid a bad reputation for your business.
Conclusion
Customer Support is essential to offering customers convenient methods to conduct transactions, find information, and request assistance. However, it is only effective if it is executed and controlled correctly. Digital channels improve your accessibility and access. It could positively impact the business's sales and Customer Support and even your business's growth.
Taskmo offers comprehensive Customer Support to improve customer's satisfaction and grow your business.
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5 Advantages Of An Excellent Customer Support
Taskmo - Here are the 5 Advantages of Customer Support, click here to read more…
https://taskmo.com/blog/5-advantages-of-an-excellent-customer-support
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5 Advantages Of An Excellent Customer Support
Enhancing your customer service will turn in a variety of advantages. From happier customers to better recommendations and more positive feedback, any business will flourish when it improves its interaction with customers.
If you're in the beginning stages of your business, you may need to cut costs somehow. In the end, you don't have a solid representative team. Maybe you've run your business for an extended time without paying time to the issue. It's about time to shift.
Advantages of Customer Support
The client Retention team serves as your direct point of contact with your clients. They are responsible for revealing your values and mission and maintaining your positive image as a brand.
Furthermore, many consumers remain loyal to brands due to pleasant, friendly reps. Even if you have made an essential change to your business model, a friendly representative customer support strategy will explain the new method's advantages and reassure the client.
5 Advantages of Customer Support
Client Acquisition
The customer acquisition cost can skyrocket if you don't have an excellent customer support strategy. Most customers look up product and company reviews before contacting the business.
However, an unfavourable review could create doubts and mistrust and reduce the number of people who will opt for your company. If you have several hundred reviews, rarely will anyone think they're worth their time or money.
Customer support is crucial to securing customers. It's easier to keep it by responding to inquiries quickly and efficiently with customer support strategy on the line than to perform a repair after the incident.
2. Issue Identification
One of the primary duties of any company is to satisfy the customers. You can significantly improve the product you're selling by listening to users' comments.
While there is merit in focus groups and analyses which analyze prospective customer needs, it's often more effective and more beneficial to hear what your current customers are telling you.
Store, collect, and periodically review your company's feedback via the customer support channel. If a problem occurs several times, resolve it as quickly as possible. Everything related to the interface for users, to packaging and features of the product, could be improved by listening to the most critical users through customer service.
3. Profitability
Customers are more likely to purchase your products after a good experience with your brand. Small interactions are the deciding factor as to how long they will work with your company.
Furthermore, surveys show that people are willing to spend more money on products with a positive customer experience. On the other hand, any negative experience can leave an indelible impression.
These statistics aren't to be ignored, mainly when other brands aren't. In an era when increasing companies are beginning with their support systems, companies that aren't following any customer service strategies will only fail and then crash.
4. Dispute Prevention
If you make a mistake at any point while providing services, your clients could be able to get a refund of their money or a brand new product to replace the defective one. Resolving disputes reduces the risk of negative comments or legal troubles.
Make it easy for them to resolve, and customers are likely not to leave a negative review or ruin your reputation. The age of the internet makes customer service efficiency essential to any business that is focused on clients.
5. Loyalty Increase
Many businesses in all industries make brand loyalty an essential but difficult objective. Recurring customers can be more profitable and provide your company with free marketing.
But, customers will remain loyal only when you give them a compelling reason to stick with you. Many options are available for customer satisfaction, and why should they settle for one that isn't worth their time?
Engaging clients through customer support in a proactive manner is crucial to gaining their loyalty. The business also appears more genuine and trustworthy when it has actual, warm employees who respond to any feedback promptly.
Customers know that the purchase is your revenue; however, showing them that you view your customers as much more than just a number in a graph because of your genuine desire to assist motivates them to remain loyal to you.
Types of Customer Support
Customers today have an unlimited choice of choices to choose from for every product or service. Unhappy experiences can result in negative reviews that anyone can read on the internet and decide to switch to a different service,
Customer support can help. Customer Support is available in various sizes and shapes to be mixed and matched according to your company's needs. It can help improve multiple areas related to how you run your company.
Self-Service
There is no need for representatives to solve all the issues common to your customer service. So, create a comprehensive FAQ section under your customer service to guide the most frequent problems. It will take care of half the work.
Live Chat
An instant chat box as a customer support strategy on your site provides immediate solutions and prevents severe problems from growing like an engulfing forest fire. If you do not have enough representatives to handle the traffic to your website, you can incorporate instant chatbots for fast and automated responses.
Social Media
A large portion of your targeted group will likely use social media. Why let negative reviews go unanswered when you could react and take control with transparency and honesty by implementing a customer support strategy.
Email
Many people send questions to the email address of the official account or utilize alternative email services when their concerns are too complex to be answered in a short chat. Make sure to have a customer support strategy that monitors your account and responds to any problems quickly and professionally.
Phone
While it may seem outdated, telephone support is a vital part of customer support strategy for your businesses. Additionally, the technological advances that are taking place in the 21st Century have made it much easier to improve your call centre services in the future through the concept of omnichannel routing, automation as well as AI.
Conclusion
You're on the right path as long as you know that customer service is the foundation of any business involving communication. The customer service aspect of your company's operations will help your brand grow over the long term, and the cost effectively will pay for the service.
Therefore, you must make your foundation strong. Soon, new customers will arrive, positive reviews will appear, and feedback will improve the overall structure of your business. It's worth having a customer support strategy.
With Taskmo’s customer support, you can easily collect customer feedback to determine what's working and which areas of your customer support process should be improved for managing customer experience. Get in touch today.
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Gig Economy is Reshaping the Future of work
Taskmo - Technology has changed, Gig Economy is Reshaping the future of work, click to read here.
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Gig Economy is Reshaping the Future of work
Technology has changed the way people. Numerous apps can offer whatever food your taste buds want. Are you looking for fast and affordable transport to get there but don't have a vehicle? Many transportation apps are available, and finding a car that can take you there is easy.
Technology has transformed how people think about and carry out their work. The traditional notion of working full-time is at risk, as is the gig economy responsible for the situation.
What exactly does the term "gig economy" mean, and who are its principal customers? What drove its growth and the challenges created by this new trend?
Let's see what we can discover.
What is the Gig Economy?
The word "gig" has been employed to mean gig work. However, it's an entirely new concept that includes freelance contractors from all fields.
The Project-Based Economy is an open market that allows businesses to collaborate with independent contractors, freelancers, project-based workers, and part-time employees. These can be small-sized firms or larger ones.
Businesses are interested in exploring the concept of work-from-home-based businesses by hiring temporary employees. They can save money by training employees, thereby decreasing their benefits. With this type of arrangement, gig workers will gain. They can choose the time they can take off from work to maintain a balance between work and family and increase their productivity.
Imagine that you're asked to find the most skilled tech experts to create the idea of the blockchain-based system. Instead of hiring a full-time employee, you could hire temporary employees. After they've completed their assigned task, the collaboration is over, and you're now free to break off from them.
An increase in the Gig Economy: What is the root of the problem?
Numerous factors contributed to the risk that the system of economic independence could pose. Many people were in the process of finding work or were unemployed. A lot of them required temporary or temporary jobs anywhere they could. Temporary workers were able to shift. Many people worked full-time or part-time employment and part-time jobs to earn more cash. A lot of people make a living from performing multiple jobs simultaneously.
Another factor helped drive the growing popularity of work-from-home arrangements was technology development. Technology advancements enabled the result of a variety of online platforms. These platforms connect people to certain kinds of jobs. Technology-based platforms are essential to the development of the home-based economy since they
1) The issue of finding part-time or temporary work
2) Transactions to facilitate transactions between service providers and consumers.
3) They may offer flexible work schedules and options, which include remote work for gig employees.
4) Profiles on the web that have been created and reviewed for both consumers and producers
In addition, you can alter the timing and place. You'll understand why this pattern doesn't seem to slow down.
What are the most important benefits of the Gig Economy and its Challenges?
To reap the benefits of the freelance economy, However, the risks and the adverse effects need to be controlled.
However, the freelancer market depends on contacts and is freelance. In contrast to traditional full-time employment, Independent contractors do not receive advantages like paid leave or health insurance and have to seek them out.
A large part of the business's cost is because of benefits. Companies can reduce the costs of these benefits by hiring contractors as independent contractors instead of employing employees. The recruiting, hiring, and interviewing expenses are cut. In addition, there's no chance of investing a large sum of money on employees who are not suitable for the job. Employers can tap into the many talents that have what they need to complete the task they're working on without worrying about long-term advantages or compatibility.
One way to address employee benefits can be through introducing new regulations for work, like a "portable benefit plan."
Furthermore, firms that hire freelancers have to contribute to using their freelancers. Employees are based on how much work they put into the company every year.
Many companies have chosen to offer their employees benefits as part of contracts. Discussions about the possibility of transferring benefits most likely go on. Still, the future benefits of the plans will mostly depend on employers' trust and the government's policies.
Final Word
The gig economy has many benefits. However, it also has negatives. Employees of the gig economy can select projects that suit their requirements and goals and earn money from various sources.
Although they aren't in the labour market for independent work, traditional workers benefit from it. As workplaces change, traditional workers require a more manageable schedule of work. Employers are pressured to offer remote working options for employees working in a work environment.
Businesses have also benefited from the advantages of the free-lance economy. They can employ freelancers to meet seasonal requirements, reduce the cost of employing employees and stay in the marketplace.
The future workplace will be exciting in the current economic climate, which continues to grow and grow, and it will be full of flexibility, choices, and infinite possibilities. In this new and exciting world of the"gig economy," everyone will benefit.
The Best Gig Marketplace in India!
In conclusion, it's best for business owners, brands, and entrepreneurs to take their time researching and choosing the most popular gig market in India.
If you want to learn more details about how the gig economy functions and access trusted services for your business, go to Taskmo. Taskmo is a renowned gig market in India that provides customized services to your business. Contact us today for more information.
To read full article click here:- https://taskmo.com/blog/gig-economy-is-reshaping-the-future-of-work
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Who Are Gig Workers?
Taskmo - A gig is a term that describes a job that lasts for a specific period. Click here to read more https://taskmo.com/blog/who-are-gig-workers
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Who Are Gig Workers?
Non-traditional workers are also known as gig workers. They earn income outside the traditional employer-employee relationship. A gig is a term that describes a job that lasts for a specific period.
Many terms can describe a gig worker: independent contractor or online platform worker, a contract worker with a firm, worker for a temporary company, worker on-call, worker on-demand, or contract worker. They enter into formal agreements with on-demand businesses to provide services for the company or its clients. The official definition of a gig worker is still debated, and different aspects can lead to other purposes.
A gig worker is defined by the work arrangement, the relationship between work and the company that pays them. Long-term workers usually earn a salary, whereas gig workers work on projects or temporarily and receive variable compensation.
Other definitions include tax status and legal class, which are the differences between employees and independent contractors. They may also have benefits and are protected by the employer’s anti-discrimination and minimum wage laws. Independent contractors are provided benefits and abide by law, while gig workers do not have benefits and are not covered under any laws.
The nature of gig work can be used to define it. It is the work that a worker does every day and the characteristics of the work, such as flexibility, scheduling, oversight, etc.
WHAT IS THE GIG ECONOMY?
The gig economy is a system that allows temporary jobs and organizations to hire gig workers to fulfill short-term obligations. It is a different work arrangement from the traditional primary job. This type of economy departs from the conventional economy, where full-time workers rarely change jobs. Employers find gig workers more cost-effective and efficient than full-time workers.
The gig economy is a network of workers who make a living from companies like Uber, Airbnb, Amazon Flex, or others. This type of economy is popular in cities but is also common nationwide.
GIG WORKER Vs. REGULAR EMPLOYEE
An employee and a gig worker are two different things. The employee is paid by the company and is employed by the company. On the other hand, a gig worker is someone hired by a company to do a specific task or complete a project. The gig worker can either complete the project and then quit working or decide to stay with the company until the company approves.
Employees receive workers’ compensation, retirement plans, and health care. Employers also send a W2 to the employee, which automatically deducts their taxes. Gig workers are not entitled to benefits, retirement, or healthcare, and their taxes are not automatically withheld.
Because gig work is more volatile and less secure than long-term work, it is generally considered less stable and more uncertain.
GIG WORK HISTORY
The rise in gig work is due to the pandemic, economic advancements, and industry digitization. However, this concept is not new. The gigs, including food and parcel delivery, are not new. However, it has been possible to make an income moving from one job to the next since the early 1900s.
GIG WORK: THE RISE OF GIG
On-demand platforms have seen an increase in use due to the rise of smartphones and other information and communication technology. These platforms have created new jobs and other forms of employment that are not traditional in terms of access, convenience, price competition, and accessibility.
Most gig work is available through cloud-based platforms; meaning gig workers don’t have to be in one place to accept a job. Employers also benefit from this because they can select the best candidates for specific projects, regardless of their geographical location.
The following are other factors that contribute to gig work’s rise:
Businesses are under financial pressure, so they need to be able to hire flexible workers to meet their staffing requirements. The gig economy is an evolution of the trend that millennials are more likely than others to switch jobs throughout their career.
Entrepreneurship is on the rise. The idea of being your boss is highly desired by Americans who want less direct management and more significant job flexibility. However, this may mean less job security and fewer benefits.
The effects of COVID-19 on the overall work environment.
FUTURE OF GIG
There are many reasons for optimism that the gig economy and gig workers will continue growing. A growing trend is toward gig work becoming a digital platform that connects businesses and service providers, which helps to close the skill gap for short-term projects.
Taskmo is a tech-driven platform that makes it simple and secure for both parties. It allows them to choose the right candidate and then pay them for their work. While some people use the gig economy to supplement their income, others depend on it as their primary source. Many people are still unaware of the revolution in the world of work that is transforming how businesses operate around the globe. Grow your business 10X using Taskmo Services
To read more click here: https://taskmo.com/blog/who-are-gig-workers
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5 Advantages of user onboarding with Taskmo
Taskmo - Here are the 5 Advantages of user onboarding with Taskmo, Click here to read more https://taskmo.com/blog/5-advantages-of-user-onboarding-with-taskmo
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