Me using humor to disguise the fact that I am telling them how to do it correctly because customers can get so defensive if I point out they don’t know how to use their card’s new tap feature, and I kinda have to say something because they will get frustrated and start jousting at the reader with their card, and we just got new card-readers that actually work and I am not about to let someone break my brand-new easy-to-use card-reader just because they don’t want to admit that they have no idea how it works and need to be helped at least once to figure it out: “It’s more of a sit that a tap, haha.”
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