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#ANYWAYS. I love my card readers 🥺 I love the broken ones and the new ones.
the-trans-dragon · 1 year
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Me using humor to disguise the fact that I am telling them how to do it correctly because customers can get so defensive if I point out they don’t know how to use their card’s new tap feature, and I kinda have to say something because they will get frustrated and start jousting at the reader with their card, and we just got new card-readers that actually work and I am not about to let someone break my brand-new easy-to-use card-reader just because they don’t want to admit that they have no idea how it works and need to be helped at least once to figure it out: “It’s more of a sit that a tap, haha.”
#my autism gets overly attached to tools. especially ones that are overlooked or damaged or need maitenece.#I maybe accidentally named one of our broken shopping carts Hamburger (cos hes smashed but he’s still okay-ish) and it’s#still referred to as Hamburger and when it goes missing people say ‘who fucking took hamburger again.’#one time I found hamburger way in the very back of the warehouse (not with the Too Broken To Use carts; it was just left in the back with#some stuff in it someone forgot to put up) so on my lunch break I went and put up the stuff and then wheeled ol Hamburger all the#way to the back room where I kept it. I did use it! there’s always one or two shopping carts back there for moving product around. I just#had a peculiar one that I befriended and perhaps there was a time when my mental capacity to not quit was indeed held together only by Hamb#Hamburger’s rusty and squashed frame.#ANYWAYS. I love my card readers 🥺 I love the broken ones and the new ones.#the new ones have a very fatal flaw: older cards are a little thicker so they need a tiiiiny extra nudge to fully insert. and oh my god.#I have to walk on eggshells to explain that. because if i don’t explain they will decide to shove the card like they think it’s a carnival#game of ‘how hard can you push this? are you strong enough to win the stuffed cat for your girlfriend?’#so far it works if I just…very…slowly…hover my hand over to their card…and very lightly nudge it. and then I make SURE to say.#‘I appreciate you being gentle with it#it’s new and actually works really well compared to our old ones and I don’t want someone to break it pushing too hard; so thank you.’#and I’m so sympathetic to the card reader 😭 like DAMN. I couldn’t read your card either if you slapped it against my eyeball for half a sec#like it needs a moment to scan. like an eyeball. just set it in range and it will beep when it’s finished. it’ll take a full second or maybe#even two or three. but it’s going to take even longer if you start whacking your card on it and then give up and put the chip in and then it#has to show the errror message and then reset and then try to scan the chip and hopefully you found some patience for that otherwise you#took your card out already and are now staring at me like I’m an irresponsible Card Reader Handlef#for not properly training my equipment to work.#sorrrrrry for rambling!!!#sorenhoots#wait this is my post. not sorries.
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