#CCaaS vendors

[cx-project-management]

What Is Next In Cloud Communications? | Blackchair

Innovation in CCaaS vendors has always been essential for their growth and expansion. As technology advanced, businesses discovered that they could achieve more with a single solution, thereby enhancing the quality of CX and making CCaaS an attractive value proposition for organizations.

#Cloud Communications #CX #CCaaS #CCaaS vendors #Software Companies #Business consultant #telecommunications solutions #Information Technology #Contact centre consultancy

[ccaas-migration]

CCaaS migration: The hottest CX trend in 2024?

The value of the cloud is indisputable. The flexibility, scalability, and convenience it provides simply cannot be matched by on-premise contact center operations—and many more industry operators are recognizing this as time goes on.

Over the last year, CCaaS migration efforts have grown significantly. While it was mostly smaller enterprises that were taking advantage of cloud contact centers in earlier years due to capacity limitations, the technology has evolved significantly and larger enterprises have now been seen to take steps towards total cloud migration.

This shift in mindset can be attributed to the two key changes in the industry detailed below:

For one, cloud contact center solutions are becoming more comprehensive and their ability to deliver above and beyond the capacity of on-premise contact centers has improved significantly over the years. The integration capabilities of cloud solutions have also ramped up, improving their utility even more.

On the other hand, CX platform vendors are either shifting their focus more toward cloud solutions or, in some cases, even discontinuing their on-premise contact center solution offerings. Genesys is a prime example of this shift.

So, the generally positive attitude towards cloud contact centers coupled with the decreasing support for on-premise contact centers are moving industry operators towards cloud solutions at a rapidly increasing rate.

#CCaaS migration #Information Technology #cyber security #telecommunications solutions #Business consultant #Software Companies #System security #contact center services

[rentalmanagement4560]

Corpus Christi Property Management Services

Corpus Christi, 2023: Looking for reliable property management solutions in the Corpus Christi area? The Rental Management Company offers comprehensive property management services for single-family homes and multi-unit complexes.

About the Company

The Rental Management Company has been providing rentals and tailored property management services since 1988. It has since been committed to providing efficient and effective services. The company is a member of prestigious organizations such as the National Apartment Association, the Corpus Christi Association of REALTORS, and the CCAA.

Property Management Services

The business provides online marketing services via its official website.

Visitors can access property information, amenities and book rentals on the website.

An exclusive owner login portal is available for property-related tasks and reservations.

Annual property inspections and cleaning services are part of the package.

A linen program ensures fresh and spotless linens.

The company utilizes versatile marketing tactics, such as signage, flyers, and online listings.

Strategic rental analysis is employed to attract high-quality tenants and optimize rental income.

Rigorous tenant screening is combined with exclusive locator services.

Qualified personnel are assigned to handle your in-house accounting needs.

Preparation of a 7- to 10-year Capital Plan for clients to identify the condition of exterior surface conditions and other elements

Reasons for Choosing the Company

Decades of property management expertise

Advanced management and accounting software

Tailored and expert services

Constant supervision of subcontractors to ensure high-quality service

Competitive management fees

Comprehensive online rental portfolio

The rentals feature contemporary furnishings with modern appliances.

Superior customer support

An array of features and amenities

Live answering for emergency maintenance

Special pricing with preferred local vendors

To know more about property management services in Corpus Christi, visit The Rental Management Company at 14613 S. Padre Island Drive, Corpus Christi, TX 78418, or call 361-949-9050. You can also visit www.rentalmgmt.com and connect on Facebook and Instagram for the latest updates.

[iplook-networks]

UCaaS, CCaaS and CPaaS

Overview

UCaaS, CCaaS,and CPaaS are all fall into the cloud communication categories. As a subdivision of cloud service, cloud communication achieves voice and data communication functions based on Internet cloud service. Its core value lies in the realization of professional division of labor, so as to improve efficiency and save cost for enterprises. Accordingly, UCaaS, CCaaS, and CPaaS, these service options available to businesses, offer specialized solutions to meet the varied communication needs of organizations and enterprises.

Concept and Definition

· UCaaS: Unified Communications as a Service is a cloud delivery model that brings together apps and services like call, chat, video and audio conferencing into a single interface or platform. · CCaaS: Contact Center as a Service is a customer experience solution that provides the capabilities required to route inbound customer interactions to call center agents. · CPaaS: Communication Platform as a Service is a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build backend infrastructure and interfaces.

More Infomation

UCaaS is primarily geared towards to internal communication and collaboration scenarios within the enterprise. Specific functions include office phone calls, audio and video conferencing, team messaging, etc. UCaaS is an integrated service of Internet and telecom. Therefore, service providers include IT service giants such as Microsoft and Google, professional communication service providers such as Zoom and Cisco, as well as basic telecom operators such as Verizon, Orange and AT&T.

CCaaS is mainly for enterprise external communication. There are two typical business scenarios - Telemarketing/Telesales and Customer Service. The former one is generally for outbound calls; the latter is for inbound calls and also includes outbound calls. The vendors of CCaaS build different products on APIs (Application Programming Interfaces) that work across several operating systems and Internet browsers. The service providers generally focus on offering companies enough capacity and tools to handle and manage customer interactions, queries, and service/support cases easily.

CPaaS is a cloud communication product service in the form of PaaS (Platform as a Service). Its core is the API encapsulation and cloudization of the operator's communication capabilities. CPaaS is not directly tailored towards end users, but to applications (app developers), providing services in the form of APIs or SDKs (Software Development Kit). This platform is an extension of both UCaaS and CCaaS. It allows companies to add various communication features to their existing applications. CPaaS vendors provide users with different APIs and code snippets to add to the environments of the cloud-based platforms.

Simply speaking, UCaaS can be compared to a fully furnished and modernized house, offering a comprehensive and integrated communication experience. CCaaS, on the other hand, resembles a barebones house, providing the essential functionalities of a call center but requiring further customization. Lastly, CPaaS serves as the building materials, offering developers the foundational components to construct customized communication solutions according to their specific needs. Just as different houses cater to varying preferences and requirements, these communication services cater to the diverse needs of businesses and developers, empowering them with efficient and flexible communication capabilities. Whether you're seeking a turnkey solution, a basic framework, or the tools to build your own platform, UCaaS, CCaaS and CPaaS are here to transform the way we communicate and collaborate in the digital age.

Source: https://www.iplook.com/info/ucaas-ccaas-and-cpaas-i00340i1.html

#iplook #telecom #UCaaS #digital #CPaaS #CCaaS

[cx-analysis]

How automated CCaaS configuration and management enable contact center compliance?

Automated CCaaS configuration and management solutions are a proven way to streamline, synchronize, and synergize CX environments (even those relying on multi-vendor solutions) for optimal performance and CX delivery.

These solutions also play a major role in allowing your organization to optimize compliance within your cloud contact centers.

#business consultant #information technology & services #information technology company #cx solutions #knowledge and transfer solution guides #software companies #enterprise telephony management #system security #contact centre consultancy #technology policing & management

[questlation]

NICE Applauded by Frost & Sullivan for its Multipath to CXone Approach that Maximizes Value and Minimizes Risk https://questlation.com/prnewswire/757a592d4aa1094938a365012316189d/?feed_id=28985&_unique_id=64154107b55fb

[marketinsight12]

Contact Center as a Service Market In-Depth Analysis of Industry Share, Size, Growth Outlook up to 2028

The Contact Center as a Service Market Is Expected To Grow At A Significant Growth Rate, And The Analysis Period Is 2022-2028, Considering The Base Year As 2021.

Contact Center as a Service (CCaaS) is a software deployment model that is referred to as a cloud-based contact center or platform in which the company buys only the technology they need and it is operated by the vendors which reduces the internal IT support needed. Contact Center as a Service is a cloud-based customer service application that acts as a central hub for customer interaction, any type of high-volume interaction with an audience. It can track communication through voice, and digital channels like web chat, text messaging, and email. Sometimes Contact Center as a Service is referred to as skills-based routings because routing the contacts from all communication channels intelligently is the main purpose of it. A number of companies are maintaining and developing cloud contact centers to improve flexibility and operational functionality for users. 

The global Contact Center as a Service market research investigates the market in-depth and offers a comprehensive analysis of the major growth determinants, Contact Center as a Service market share, current trends, key players, and their future predictions. In addition, market demand and supply, each geographical region's growth rate, and market potential are all included in the Contact Center as a Service Market study. Raw materials, marketing channels, client surveys, industry trends and proposals, CAGR status, product scope, Contact Center as a Service market trends, major leading countries/regions, market risk, and market driving force are all included in the market research. The market prediction was based on a thorough market investigation completed by several industry experts.

Read more: -https://introspectivemarketresearch.com/reports/contact-center-as-a-service-market/

#market #research #development

[freemindtech]

SoftwareReviews Announces Best 2021 Contact Center as a Service Vendors

SoftwareReviews Announces Best 2021 Contact Center as a Service Vendors

Five9 Virtual Contact Center, Twilio Flex, and Genesys Cloud are the 2021 Contact Center as a Service Emotional Footprint Champions. In general, CCaaS users were most satisfied with the vendors’ remarkable service experiences. However, users would like to see more clarity and transparency in negotiation processes. TORONTO (PRWEB) October 28, 2021 SoftwareReviews, a division of IT research and…

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[enterprisemag]

Should Contact Centres Switch To The Cloud?

“The survey results highlighted that the next phase of cloud transformation enables companies to be more strategic”

Due to the global pandemic, digital technologies have advanced exponentially. This has ushered in a Cloud-Smart Era. CEO at Calabrio, Tom Goodmanson shared some ideas as to how we can harness what he believed to be, the next level of strategic potential for new and existing cloud-based contact centres.

In recent memory, we as a globe have never experienced a pandemic like the COVID-19 health crisis. This has meant that contact centres have had to evolve, as businesses rely on them to nurture customer relationships and aid an ever-changing work-from-home environment. The name of the game now is Agility, and it has prompted a widespread move to the cloud.

Calabrio surveyed 273 contact centres across the EU, USA and DACH regions. What the report highlighted is the continued importance of having the cloud. Three-in-four have either partially or fully made the transition to the cloud. 68% of those migrations happened during the peak of the pandemic, while one in four contact centres are fully cloud-based. This is a big leap from less than a year ago when just one in ten operations had moved to the cloud.

Seeing is believing.

Now, we are seeing contact centres develop into multi-channel contact centres which is a signal that we are seeing the beginning of a Cloud-Smart Era, one where the cloud is set to drive strategic business value rather than merely support tactical cost-optimisation. Calabrio’s recent research shows us that indeed ‘seeing is believing when it comes to appreciating the true value of the cloud.

What this stage of cloud transformation means is that it enables companies to be more strategic and the most commonly accepted perks include:

• Value of cloud-powered decision-making: contact centres say the cloud is helping them be more strategic and make smarter business decisions and become more nimble to functional needs

• Value of cloud-powered analytics: half of the survey respondents believe that moving to the cloud has improved their ability to use intelligent analytics to manage the business including insights to support agents and customers. Cloud solutions make it easier to unlock the value within Voice of the Customer (VOC) and employee data. Ultimately helping contact centres to gain visibility and impact across the business as a whole

• Value of cloud-powered collaboration: contact centres see how cloud solutions have empowered their remote, decentralised workforces, giving employees flexibility while enhancing communication and collaboration

• Value of employee engagement: cloud-based contact centres are more likely to achieve value from employee engagement and empowerment initiatives, as the cloud enables more flexible work arrangements, offers more transparent performance feedback and helps deliver better information about agents to improve the employee experience and thus the customer experience (CX)

• Value of cloud security: contact centres are less fearful when it comes to data security concerns than they were five years ago, and are more likely to see how security as a must-have consideration rather than a point of resistance

• Value of cloud agility: contact centre managers who have fully adopted cloud platforms feel their infrastructure is more open to trying new tools as they navigate their digital transformation and add new communication channels such as social channels and chatbots to meet future demand.

Step by step.

The message from Calabrio is that the key for businesses that want to fully immerse themselves in the cloud experience is to not rush. A pragmatic and phased approach when it comes to migration is key for a smooth transition says Calabrio. Two of the main cloud options businesses can take are:

• Full cloud – where all systems (WEM, CCaaS and CRM) are deployed within a public, private or hybrid cloud

• Partial cloud – where some systems are within a public, private or hybrid cloud while others are still on-premise

Regardless of which path businesses decided to take, one important thing is that they should rely on experienced vendors that can address the main concern highlighted in the research, which is the potential to lose data during the critical migration phase.

Those that are also considering leaping should also look at the benefits of Software as a Service (SaaS). A SaaS is an approach where solutions are written for the cloud as opposed to traditional server-based applications hosted in the cloud. The Cloud vendors that are committed dedicate a lot of time, energy and resources to teaching their customers how to combine technology and best practices to ensure a smooth and seamless migration to the cloud. Hard-earned expertise combined with pre-built connectors drive successful integrations and help to realise the full potential of cloud-driven contact centres.

Time to explore

Many are questioning now, what is next for the Cloud? It is felt that many contact centres have yet to release the full potential of their cloud infrastructures, from AI- and ML-driven analytics to Workforce Engagement Management (WEM) and other future-proof strategies. Companies already on the cloud may struggle to see the benefits of it until they start to truly explore it, and now is the time to start.

[questlation]

... https://questlation.com/prnewswire/757a592d4aa1094938a365012316189d/?feed_id=3156&_unique_id=63a7328f75917

[lightnetworksblog]

Benefits of CCaaS 

Contact Center-as-a-Service (CCaaS) shifts the components of traditional contact centers to the cloud. Rather than a company procuring and operating the various features involved in a contact center – such as IVR; email, text, and chat capabilities, and automatic call distribution – they instead subscribe to a plan with their desired features from an outside provider, and all services are hosted and delivered via the cloud. The provider is responsible for operating, managing, and upgrading the system. By shifting from managing their contact center in-house to a cloud and subscription-based contact center, companies receive numerous benefits.

An Integrated System 

CCaaS better connects customer service agents to the information that they need to serve their customers. Rather than referencing multiple systems to find relevant customer data, CCaaS combines it all into one place, allowing agents to better serve customers’ needs. On one screen, agents can see information such as a customers’ purchase and billing history, demographics, and past customer support received. Such an integrated system allows agents to respond to customers accordingly while also helping agents identify upsell and cross-sell opportunities that will increase company profits.  

Data Analytics

CCaaS allows companies to analyze their contact center data in real-time. Many CCaaS providers are able to integrate and analyze customer interactions across the various channels within a contact center and present it in an easy-to-read report. Such data not only improves the customer experience, but it can also help identify agents who may need further support in certain areas. CCaaS-gathered data can help measure agent performance, define training needs, and, if needed, help identify ineffective agents who may not be right for the job. 

Customer Service Capabilities 

CCaaS helps companies enhance customer experience. Because CCaaS is a subscription service, companies can easily add or drop services in response to customer preferences. With multiple channels all on one desktop, agents can easily switch to the channels that work best for addressing a customer’s queries and needs while the system gathers data on areas such as customer’s preferred mode of communication, customer wait times, and high call volume times. The company can then use this data to further improve their customer service capabilities and adjust its resources as needed to offer a better customer experience.

Increased Cost-Effectiveness

Because CCaaS is managed in the cloud, companies can receive significant cost savings by switching to CCaaS. Traditional contact center models require companies to purchase servers and other hardware to operate the various components of their system, along with regular maintenance and upgrade costs. With CCaaS, the provider owns and manages the system, saving a company these costs. Since a company hasn’t had to invest in the hardware under CCaaS, they are not tied to specific features and capabilities. Rather, they can easily adjust their subscription as needed based on data to best meet customer needs—dropping the services that they don’t use, adding features they need, and saving money in the process. 

Reliability

Another important benefit of CCaaS is its reliability. Most premises-based contact centers consist of a variety of applications from multiple vendors to handle voice, chat, data reporting, post-call surveys, recording, etc.  When something goes wrong with the system, there is often downtime as companies troubleshoot a myriad vendor application to determine where the issue might lie. With CCaaS, this downtime is significantly minimized, with many providers guaranteeing uptime at nearly 100% due to a more tightly integrated application stack. CCaaS providers house their application stacks data centers in various locations. This means if one geographical area experiences difficulties, services are not interrupted since they can be covered by a different location. This redundancy ensures reliable backup of the system and disaster recovery if needed, allowing companies to run their business as usual without needing to worry about their contact center shutting down.

All of the above benefits lend to smoother and more data-driven contact center operations that will enhance the customer experience. By switching to CCaaS, companies can provide a stronger customer experience, which promotes greater customer loyalty, and ultimately leads to increased company revenue. 

[yeschanneltech]

Lupi di Lifesize: sosterremo il cloud e il canale a colpi di accordi

New Post has been published on https://is.gd/POFOUY

Lupi di Lifesize: sosterremo il cloud e il canale a colpi di accordi

Sostenere il cloud e il canale a colpi di accordi e fusioni. Dopo la fusione di Lifesize con Serenova (a breve la nuova denominazione della società) avvenuta lo scorso marzo in piena emergenza Covid-19, Marco Lupi, country Manager di Lifesize in Italia, ha tracciato uno scenario sia strategico sia di canale.

In primis un accenno al periodo emergenziale appena superato e all’eredità che ci ha lasciato, basti pensare all’accelerazione in termini di smart working, per esempio, cambiando scenari nel giro di pochi mesi.

“La tecnologia e piattaforma Lifesize ha avuto un incremento di utilizzo del 900% dal 10 marzo scorso”, spiega Lupi, ricordando che la nuova società porterà alla convergenza delle tecnologie UCaaS e CCaaS nei contact center, inserendo una piattaforma complementare per la collaborazione video ad alta definizione di livello Enterprise, con soluzioni basate su cloud.

Marco Lupi Country Manager Italia Lifesize spiega la strategia aziendale e il rapporto con il canale

A livello di merge, il country manager Italia di Lifesize spiega che i piani si sono un po’ rallentati a causa della pandemia ma, a livello di contact center, la strategia in Italia si focalizza su una collaborazione forte e diretta con uno o due partner (con uno di questi l’accordo è già stato siglato e sarà reso noto a giorni) che conoscono bene il tema e le tecnologie trattate dalla società.

Lupi precisa che “l’attenzione si focalizza anche su un piano di collaborazione con aziende (reseller) che non necessariamente conoscono la tecnologia della nostra realtà ma hanno clienti finali che potrebbero essere interessati alle soluzioni che offriamo. A queste realtà che potremmo definire consulenti o segnalatori garantiamo una fee di agenzia”, spiega Lupi.

Questo tipo di canale è espressamente specifico in ambito contact center per il cloud.

Lupi è convinto che la piattaforma cloud faccia la differenza sotto diversi punti di vista: approccio migliore e tempestivo, una gestione ovunque ci si trovi.

Lupi apre la strada alle collaborazioni con altri vendor.

Lifesize iOS Mobile App Calendar

Serenova ha stretto un accordo di collaborazione con una realtà che si occupa di voip e, questo aspetto collaborativo sarà sempre incentivato nel corso del tempo.

Serenova ha stretto una partnership con Fuze , un cloud provider di comunicazioni unificate (UCaaS).

Questa nuova partnership con Fuze offre alle società una soluzione di comunicazione end-to-end basata su cloud che eleva l’esperienza del cliente in tutto il mondo.

Man mano che le aspettative dei clienti evolvono per richiedere un’esperienza senza attriti, la combinazione di UCaaS e CCaaS offre alle società la flessibilità di soddisfare i propri clienti alle loro condizioni.

Inoltre, consente alle organizzazioni di eliminare i silos di dati e comunicazione che ostacolano un’esperienza cliente più unificata, il tutto riducendo al contempo il totale costo di proprietà.

Insieme, Serenova e Fuze consentiranno alle organizzazioni aziendali di soddisfare le esigenze di comunicazione dei clienti offrendo esperienze cliente omnicanale globali migliorate.

I vantaggi chiave sono: capacità e servizi di comunicazione che consentono ai dipendenti di tutta l’organizzazione di comunicare in modo più efficace con i clienti e di risolverne le esigenze.

Collaborazione a livello aziendale, indipendente dai media e in tempo reale, indipendentemente dal dispositivo o dalla posizione, per soddisfare la crescente domanda digitale.

PBX cloud di livello enterprise e soluzioni di collaborazione che soddisfano i requisiti di qualità del servizio e affidabilità in qualsiasi parte del mondo.

#evidenza #Lifesize #Marco Lupi #Serenova

[cool-gadgets-guide]

Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe

Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe

Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact Center as a Service, Western Europe report*, for the fifth consecutive year. According to the report, “CCaaS solutions are becoming the preferred deployment model for many contact centers in Western Europe, replacing traditional on-premises contact center infrastructure. We assess eight vendors to help…

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#Center #challenger #contact #Europe #Gartner’s #Magic #positioned #Puzzel #Quadrant #service #Western

[sevanaoy]

Sevana. Call Quality Testing Solutions from Estonia

New Post has been published on https://sevana.biz/ucaas-vendor-intermedia-adds-telax-ccaas-to-portfolio/

UCaaS vendor Intermedia adds Telax CCaaS to portfolio

Read more…: UCaaS vendor Intermedia adds Telax CCaaS to portfolio

#news #sevana #VoIP #VoIP News

[ultra-greenmojo-me]

Canadian Grain Commission suspends ILTA Grain licence after company enters creditor protection

This past week ILTA Grain Inc. announced it was granted creditor protection under the Companies’ Creditors Arrangement Act (CCAA). In a letter to its vendors and suppliers dated July 8th, 2019, CEO Dan Burneski stated the decision to file was not taken lightly, but “a necessary step” to address its financial situation. “The CCAA filing... Read More source https://www.realagriculture.com/2019/07/canadian-grain-commission-suspends-ilta-grain-licence-after-company-enters-creditor-protection/

#Farming #Indoor Farming #Urban Farming

[charlesccastill]

Payless Files for Voluntary Chapter 11 Protection in the U.S.

TOPEKA, Kan.–Payless ShoeSource announced that the Company and its North American subsidiaries have voluntarily filed for relief under Chapter 11 of the Bankruptcy Code (“Chapter 11”) in the U.S. Bankruptcy Court for the Eastern District of Missouri. Certain Payless Canadian subsidiaries (“Payless Canada”) will also be seeking protection pursuant to the Companies’ Creditors Arrangement Act (the “CCAA”) in the Ontario Superior Court of Justice.

Payless intends to use these proceedings to facilitate a wind-down of its approximately 2,500 store locations in North America and its e-commerce operations. The Company expects that Payless store closings will begin at the end of March and many stores will remain open through the end of May, as it conducts liquidation sales in the U.S. and Canada. Payless has also wound down its e-commerce operations.

Payless’ retail operations outside of North America, including its company-owned stores in Latin America, are separate legal entities and are not included in the Chapter 11 or CCAA filings. Payless’ 420 stores across 20 countries in Latin America, its stores in the U.S. Virgin Islands, Guam and Saipan, and its 370 international franchisee stores in 16 countries across the Middle East, India, Indonesia, Indochina, Philippines and Africa, will continue operating business as usual in every respect.

Stephen Marotta, appointed in January 2019 to serve as Chief Restructuring Officer of Payless, said, “We have worked diligently with our suppliers and other partners to best position Payless for the future amidst significant structural, operational, and market challenges. Despite these efforts, we now must wind down our North American retail operations under Chapter 11 and the CCAA. However, Payless’ profitable stores throughout Latin America, which are not part of today’s filing, and our international franchisees’ stores will continue to operate business as usual in every respect. As we move through the process, we will work to minimize the impact on our employees, customers, vendors and other stakeholders.

“The challenges facing retailers today are well documented, and unfortunately Payless emerged from its prior reorganization ill-equipped to survive in today’s retail environment. The prior proceedings left the Company with too much remaining debt, too large a store footprint and a yet-to-be realized systems and corporate overhead structure consolidation. As a consequence, despite our substantial efforts, we were ultimately unable to operate the North American retail and e-commerce operations on a sustainable basis.”

Mr. Marotta continued, “On behalf of the entire company, I’d like to express our deep appreciation for the hard work of our dedicated employees and their commitment to Payless customers, who have shown us tremendous loyalty for more than 60 years. We are also grateful for the many years of support by our suppliers and vendors, and we look forward to continuing to work with them to support our remaining operations.”

The Company will provide a more detailed update on plans for the orderly wind-down of its North American retail operations, including store closing sales, as the Court-supervised process progresses.

Payless is seeking customary initial relief from the U.S. Bankruptcy Court and Canadian Court, including authorization to support its operations during the process, authorization to continue payment of employee wages and maintain healthcare benefits and certain other relief customary in these circumstances. The Company is seeking authorization from the U.S. Bankruptcy Court to continue to honor customer gift cards and store credit until March 11, 2019, and to continue to allow returns and exchanges of applicable non-final sale purchases made prior to February 17, 2019, until March 1, 2019. A similar request will be made in the Canadian Court. Payless has discontinued its Rewards programs and any outstanding merchandise coupons in North America, effective immediately.

Akin Gump Strauss Hauer & Feld LLP and Armstrong Teasdale LLP are serving as the Company’s legal counsel and Cassels Brock & Blackwell LLP is serving as Payless Canada’s counsel. Ankura Consulting Group is serving as the Company’s restructuring advisor. PJ SOLOMON is serving as financial advisor to the Company. A&G Realty Partners is serving as real estate consultant to the Company.

Founded in 1956, today Payless serves millions of customers through its extensive global network spanning 36 countries worldwide. Payless has 420 stores in Latin America, the U.S. Virgin Islands, Guam and Saipan, and 370 international franchisee stores across the Middle East, India, Indonesia, Indochina, Philippines and Africa.

from boston condos ford realtor https://bostonrealestatetimes.com/payless-files-for-voluntary-chapter-11-protection-in-the-u-s/

#boston #condos #boston condos #boston luxury condo #boston condominium #boston rentals #boston condo