#I had to finally update tumblr mobile because the dash stopped working and each time I visited a blog it said it was empty | Explore Tumblr Posts and Blogs

isa-ghost · 4 years

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A Formal Report To Staff

I’ve emailed the support team three times, each with strong feedback. Each containing MORE PROBLEMS than the last email. I begged them to take me off the beta. In fits of frustration, I’ve demanded to be taken off it too. I was told I’d have to deal with it. I was given responses that were little or no help at all. And I’m not the only one having these issues. These issues have been so severe and frustrating, I have been the least active on the site I have ever been. I have heavily contemplated leaving Tumblr altogether, and have been extremely displeased (to say the least) that these issues have prevented me from enjoying my blog, interacting with my friends/mutuals, and more.

This beta was forced onto users without warning, without user’s consent, with no insight as to what would change, how it would change, why it would change, what was new, or any other changes/additions the beta would give. This lack of communication is unprofessional, inexcusable, and irresponsible. And the fact that they don’t give you an option to turn it off or opt out is, quite frankly, bullshit. Implementing a "beta” that feels half-assed and has this many issues in the first place without any kind of communication is irresponsible.

Their only semi-decent answer to this problem has been XKit. Which is not compatible/available with all browsers!! And really, it should be a big sign they SHOULDN’T CHANGE/ADD SOMETHING if their answer to it is “oh, just use XKit to undo it/turn it off.” JUST DON’T DO IT! You shouldn’t be relying on an extension/add-on to make your users happy! And if the users who don’t want these changes/additions are somehow the minority in all this, I certainly don’t see a single peep of any kind anywhere from the users that want/are supportive of these things! I’ve seen nothing but problems with this beta being reported, and frustration/hatred of it being expressed. And 0 action taken by the staff to fix any of it. If it’s still being worked on, it never should have been released to users in the first place. They should not be forced to put up with the bugs that this beta still has. The staff should not be randomly selecting users (not every user has had the beta forced upon them) to be beta testers. This is also irresponsible of them.

The staff’s communication to users about updates is AWFUL. The way they implement new things or change existing things without any mention of it or warning of when these things officially implement is AWFUL. 99% of the time they add or change something, nobody wants it or asked for it, and/or it’s a tiny change that didn’t need any attention whatsoever to begin with! They seriously need to start remembering the saying, “If it’s not broken, don’t fix it!“ The staff should be holding polls or ASKING users their opinions on something before they do it, not just throwing it in and forcing them to deal with it! And if they don’t want to wait for feedback on an idea before they do it, then they should ALWAYS make an option to turn off/opt out of whatever it is!

Tumblr’s most BASIC FUNCTIONS: posting, reblogging, editing posts, a user’s personal settings, HAVE BROKEN. They will not open or load, and if they do, the user has to wait several seconds before it FINALLY opens. When it doesn’t open, this happens:

This can/will appear 2-5+ TIMES (aka, the user will have to try and click “Aa Text/etc,” the reblog button, or the edit button 2-5+ TIMES, and on top of that, the window takes several seconds to load each time before you even know if it’s going to actually open or not!!) before Tumblr lets you open the posting window, the reblog window, or the editing window. It might even be happening with other functions on Tumblr that I just haven’t personally experienced yet.

Tumblr’s most BASIC FUNCTIONS should NEVER be malfunctioning, no matter what. A half-implemented beta/update, some random issue, NOTHING. NOTHING should make these functions unable to be used or any sort of hassle to use! This shouldn’t be happening, and shouldn’t be allowed to happen! It honestly makes the staff look incompetent when these simple things aren’t developed to a point where they don’t break. At the very least, they should not break as often as they do. And speaking of basic functions breaking, don’t even get me started on how often tags break and malfunction. That’s been an issue forever, and a highly reported and complained about one at that. And yet here the staff are, once again changing the whole appearance of Tumblr instead of working on more pressing issues; thus once again making its userbase feel unheard or ignored.

And as if those basic functions breaking aren’t enough, there’s YET ANOTHER ONE that (at least for me) keeps breaking! THE DASHBOARD ITSELF.

Anywhere between 2 seconds and a few minutes, if I scroll any longer than that, this happens to my dash, and nothing will load. And if I try to scroll back up for it to load, the things that HAD loaded are no longer loaded OR the dash just straight up disappears and all I see is the dash’s blue background. At that point I can’t even refresh my dashboard to fix it or click anything whatsoever. I have to close Tumblr and reopen it in a new tab. And most of the time, I can’t even do that, because this BREAKS MY ENTIRE BROWSER.

MY ENTIRE BROWSER WILL STOP RESPONDING 1-3+ TIMES BEFORE I CAN DO ANYTHING AT ALL. Sometimes it will crash COMPLETELY. Not only that, but when Tumblr lags my entire browser and makes it stop responding, then EVERY OTHER APPLICATION ON MY LAPTOP will lag out or stop responding as well! My laptop is admittedly old, but even in its old age, it DIDN’T DO THIS BEFORE THE BETA WAS FORCED UPON ME. The beta is literally screwing with my WHOLE laptop because its issues start with the site, extend to my browser, then spread to anything else I have running at the time! While some of that is most likely my laptop’s age showing, again, it never did this before the beta started to mess with everything.

Being on Tumblr just... isn’t worth this much frustration. This needs to change. It needs to be taken off user’s accounts until it’s completed or (preferably to me) not implemented at all.

On top of all of these issues, I personally have been suffering another huge problem with this beta. My add-on Tumblr Savior will not work. I use Tumblr Savior to blacklist URLs of blogs I don’t want to interact with (and have blocked, but Tumblr’s blocking system is awful and doesn’t keep blocked blog’s posts off your dash or anything. Blocking a blog should COMPLETELY wipe the existence of a blog you block out of your sight EVERYWHERE. But that’s a whole other issue I won’t even get into... Again, a highly reported and complained about issue that the staff haven’t done anything about). I also use it to blacklist tags I don’t want to see, or a tag that people I follow use for their followers to blacklist a specific type of content. I use it to blacklist words and phrases so posts containing them don’t appear. I use them to blacklist triggers and things that make me uncomfortable. I know many users who also use this add-on to properly blacklist URLs, tags, words, phrases, and more to keep it off their dashboards. Many use this to blacklist triggers and sensitive material that Tumblr’s filtering systems do not properly take care of. This add-on not functioning with this beta could be harmfully affecting users. I personally cannot enjoy being on Tumblr without Tumblr Savior functioning to properly filter all that I need filtered.

This is every URL, tag, word, phrase, or otherwise that I have to blacklist to comfortably be active on Tumblr. NONE of those things are being properly blacklisted by Tumblr’s filtering system (especially blacklisting URLs to properly block a blog since Tumblr doesn’t) and are appearing on my dash and bothering me. Not only that, but Tumblr Savior ALSO does the following for me:

Since Tumblr Savior isn’t functioning, my radar, sponsored, suggested blogs, etc are all crowding my dash and also bothering me. Those checks mean they should be hidden. They are not hidden. I’ve had to unfollow some tags that I was following because they’d keep suggesting random annoying posts to me.

I even restored defaults and reloaded all of my saved blacklists and settings. It didn’t work. I’m assuming its obviously not up to the staff to make Tumblr Savior work because it’s not theirs. But on the other hand, it was working fine until they forced the beta on me. The beta is what’s making it not work. The beta, between all the issues I’ve mentioned before, and making me unable to use Tumblr Savior to enjoy being on the site comfortably, is making it basically impossible for me to be on the site at all. I’ve mentioned all of this information in the three emails I sent and none of it was effectively acknowledged, let alone fixed.

And lastly:

I just... I really REALLY hate this. I hate it on mobile (but I tolerate it), and I REEEALLY hate it on desktop (I REALLY want it gone!!). Desktop and mobile don’t need to be similar!! Desktop is desktop and mobile is mobile, stop changing them to be the same constantly!! AT LEAST give users an option to turn this stupid number’s visibility off! I get tons of notifications from all my blogs, I get a TON (99+) on my main blog alone! I don’t want this here!! I don’t need to be notified I have notifications, I know! I don’t need to be pressured and pestered to look at them every frickin time I get one!! This is one of those changes that didn’t need to be added!

Instead of breaking everything on the site, and focusing on the appearance of Tumblr, here are just SOME of the suggestions/requests that TONS of users have mentioned in the past, all of which (to my knowledge) have been ignored or unseen by staff:

The ability to change what blog is your main blog.

FIXING THE TAGS, so posts ACTUALLY appear in them and none of the other issues happen.

When all posts containing a certain tag are deleted, the tag stops appearing in your tag history.

Fix the problem where posts with links in them don't show up in tags.

PROPER BLOCKING. If I block a blog, I don’t want to see it ANYWHERE. I don’t want to see it in tags I look at, I don’t want to see it reblogged onto my dash by people I follow. I want it completely GONE so I don’t have to blacklist URLs.

Sending asks from a side blog

THE F*CKING BOT PROBLEMS!!!

Add the different text fonts and colors available on mobile also available on desktop

When a blog is reported, DONT JUST GIVE THE OPTION TO BLOCK. They're being reported FOR A REASON.

When a blog is hidden from Google search results, you can no longer search for tags/posts on that blog's search bar. FIX THAT.

There's been a glitch lately where if you click a notification about a post to see said post, it says the post no longer exists/has been deleted when it hasn't.

Make it so when you block a blog on your main blog, it blocks that blog on all your sideblogs too.

When the OP is deleted, delete all reblogs of the post.

After I finished this post, TAG CRAWLER STOPPED WORKING. FIX THAT! Unbelievable.

There's plenty more ACTUALLY helpful things that could be changed or added, but these are the ones I see talked about the most. Anyone who reblogs this, please don't add more because it's not the point of this post, thanks.

Thank you for taking the time to read this. I’m emailing it to the support and hoping the staff actually read and do something about it. To any users reading this, reblogging to signal boost is much appreciated. Any additions backing up what I’ve said here are appreciated as well; especially if the staff take the time to look through the notes to see I really am not the only one who strongly dislikes this beta and is having far more issues with it than it’s worth.

#tumblr #isas save tag #long post #signal boost

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