#if they did that i would probably uninstall and ask for a refund | Explore Tumblr Posts and Blogs

cinnamonest · 3 years

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I got these and more asks regarding the post from last night so I wanted to elaborate and explain some things, and also make another point about the anniversary thing and clarify for anyone confused. After this I promise I'll shut up about this lol sorry

1) yeah please do NOT come after the VAs for any of this, not even the actual developer side either is at fault. This is largely an issue with the PR and marketing and higher up people. It's really awful that some people are harassing people who have no responsibility here. And thanks to the original asker's reply, I feel like I'm really bad at conveying my thoughts so I tend to overexplain lol, but thanks that means a lot.

2) I have seen people confused on this so if you didn't already, you should know that this isn't just about the anniversary so much as the anniversary was a final straw. While Honkai has similar rewards/exchange for irl money as genshin, mihoyo itself has some of the worst in comparison to other gachas from other developers. Games like Arknights, Granblue, Azur Lane, Dragalia Lost, hell even a cutesy casual gacha app like LoveNikki have much better real money to game currency ratios, huge anniversaries where they give out tons of free shit, and much more generous systems (such as Arknights giving free 10 pulls with a lot of events/new characters/etc). All despite being smaller, less profitable games. There's major glaring issues with the game that have gone unresolved for a long time despite people asking over and over to change it. It's a combination of the rewards, general stuff, and mihoyo's refusal to solve certain issues for a long time that has people upset.

In any industry, any company is going to be held to the standards set by the mainstream industry, which is what is happening here. It is natural to hold a company to it's competitors for comparison and expect them to match standards, especially when the company that is lacking is the richer one and could easily meet the standards if they were willing to.

This is especially true for people who put money into the game. Due to the nature of gachas/online games, companies that produce these games are usually very adamant on rewarding players because whales/P2Ws, people who buy welkin and similar stuff, etc keep the game alive. When they do not match the standard of the industry, those people will feel unappreciated and go elsewhere eventually, which means they will not be able to afford much progress, then even F2Ps won't have content, and the game will burn out.

3) I probably should have clarified this last post but, I know review-bombing does seem like a kinda shitty tactic at first and I get that, but the reason people are doing that now is because mihoyo has completely ignored people complaining for months normally, and even now has started to censor and ban people, deleted critical posts, etc. Basically it's clear that mihoyo will just ban and censor criticism until people do something that actually forces them to listen, hence review bombing. Banning/censoring criticism is a really, really bad move for any company, historically speaking, it's insulting to players who keep the company afloat and results in losses. The review bombing + a lot of people uninstalled the app apparently + people who usually pay refusing to do so anymore, all of that hits them to where they can't afford to ignore it when people do it en masse. Because it will cost them money/players.

What people are kinda really upset about, even more than rewards itself, is just the silence and censorship on their end, which is more frustrating than the lack of rewards itself. I did have some sympathy for them up until they started censoring and deleting criticism on their site. At that point they're doing this to themselves by doing that.

4) Also, notably, this has worked with plenty of other game devs. You may remember the disaster that was Fallout 76. Bethesda also responded poorly at first, but spamming bad reviews and horrible coverage for Fallout 76 got Bethesda's attention, and they went the whole nine yards formally acknowledging the complaints and more or less apologizing to the whole world of players at E3 and even gave refunds, which is a very surprisingly humble thing for a company of their level of fame to do. The situation calmed down because people felt listened to, and while Fallout 76 was kinda a lost cause and didn't get fixed, the idea is that the refunds/open and honest communication restored the consumer base's relationship to Bethesda. That was a big blow, but Bethesda was willing to take that hit to maintain the sense of communication and mutual respect/value between players and devs.

In contrast, with mihoyo, what most people have been trying to beg/bargain for for an anniversary rewards is a free permanent banner 5 star, which would cost mihoyo essentially literally nothing.

So far they have responded by banning people for literal years on hoyolab, deleting posts, banning people from various social platforms etc, for criticism. Even putting whether or not that's ok aside, it's very unusual and not how game companies usually handle these things, and can only end badly for them.

Also mihoyo has had time to fix this -- it's not like Fallout 76 where they released the game and then the backlash came very suddenly and they had to scramble to prepare a response/plan and needed time. People have been complaining about these rewards for well over a week, so they could have easily fixed it by now if they had any intention of listening to people's complaints, especially considering the proposed fix of a single free permanent 5 star would be very simple and quick to implement.

5) also? it's extra unfortunate and really a marketing team issue bc they could have *profited* from giving more, if they opened rewards to new players as most gachas do. Genshin is incredibly popular right now, to the extent that a lot of people in the gaming/weeb sphere who don't play it, but still know of it, and even know a bit about it.

If you were someone who had never played genshin but had been considering downloading it for a long time, but just kept putting it off or forgetting, and heard "hey join now and you get free Diluc/Keqing," that would have convinced a lot of people to go ahead and join, and they would inevitably get sucked into the game and bring mhy profit. So it's a little strange imo that they chose not to do that, it would have been beneficial to them.

6) also, be aware that the glider we're now getting was supposed to be paid originally. Releasing it free now is damage control. It's also, well, a glider. Again, while it is pretty, it's paltry in comparison to the industry norm and does not have much use to most people.

Finally, criticizing all of this/the game/mihoyo does not mean people hate the game. I do see some people lashing out in defense of mihoyo and I get that bc they produce something we all really like. I really really do not want to see genshin become "that one game that was super popular for a year or so and then died" -- that's why people want improvements, because if improvements aren't made, that's where it's headed. What people are asking for right now is stuff that is very easily in mihoyo's capability and would not cost them much of anything. It would be one thing to ask them for something that would cut their profits or take time to develop, but that's not what's happening. People are asking for very little in the scope of their capabilities/the norm.

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azuries · 3 years

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why i abandoned twitter, ig and closed my main form of interaction (asks)

i dont really want to give a long explanation of why ive been so out of it lately, so ill do my best to keep it brief.

my second term in university, which was like..i guess 5-6 months ago, was the most stressed ive been in, ever.

i was struggling with deadlines, i was way behind my classmates, and i didnt feel like i was doing enough when it came to quality with my projects. i also felt like i was on the verge of failing. it felt worse knowing i had a scholarship to maintain and with my parents warning me constantly that it was possible to lose their job due to the pandemic, i basically felt pressured bc i couldnt afford to fail, despite my lack of motivation and mental capacity to exceed. i was also going through some familial issues, along with relationship issues with some people which i am guilty for not controlling well.

the stress basically piled up in one go and i felt trapped.

in my final day for the sem, i was miserable. i felt like i was in the lowest point of my life and i thought of things to do to myself i wouldnt dare imagine doing now. i felt empty and lonely, and i didnt want to talk to anyone. i didnt deserve to talk to anyone. i felt like i wasnt worth spending time with. i could barely look at myself in the mirror.

i took a break from twitter specifically, for a couple of days, probably weeks. i came back for a short while, but i refused to let myself interact with anyone bc of how ashamed i was. i even locked my account so people wouldnt find me anymore. i was in a really bad place and i never felt lonelier, and as a person who's known to be usually vocal with feelings, i repressed what i was thinking to everyone i knew, and that kind of terrified me. instead of fixing it and confronting the problem, ive been running away from it. the guilt just kept piling up for the past months, and i still feel disgusted with myself for ever thinking i was worth their time and lacking communication like a dumbass, knowing that i was a sorry excuse of a human being and how it would hurt even more if they found out how much of a failure i am.

i was gone from my old twitter for god knows how long now. i avoided talking to my friends because i was so afraid of confrontation, and most of them had connections to the person that was affecting me the most. if one dm'd me, id immediately uninstall the app out of fear. i never had the courage to see their message and panic blocked them. it even got so bad to the point a friend of mine who commissioned me had to follow me up on their order, and i wasnt able to deliver after so many months of waiting. i refunded their money and gave them extra as an apology. i havent checked my business email since it was linked to my twitter and it showed notifs of my friends.

this is the main reason i closed asks and messages. i didnt want to be found, and i was afraid id run into them. if im being honest, i dont think im gonna be fully back anytime soon. im still figuring out my feelings and its still up for debate if im ever planning to talk to them again. i owe them an apology for being gone for so long without at least an explanation, but i feel like its too late for me to say anything, considering how long its been. they probably hate me right now, and honestly they have every right to. i also dont want to blame that person, since they tried their best to make it up to me after what they did, but i simply could not have forgotten how much it hurt no matter how hard i tried. ig that also plays a major factor in why i couldnt talk to my friends since theyre connected to that person as well.

so all in all, yes ive been strayed away from it for a while. even though the pain and guilt is there, i dont think i wasted my time sulking. ive been focusing on my schoolwork a lot more, ive (mostly) repaired the relationship with my parents, and i finally found the courage to reopen commissions again as a way to swear to myself to never leave anyone hanging like that again. i feel a lot more lonely tbh, but at least much more productive. things that happened made me focus on the things i wouldnt have prioritized if i didnt spend most of my time online.

it doesnt mean i regret i met them though. not one bit. spending time with them made my life less of a living hell and i will forever be thankful for the laughs and love they gave me. i feel guilty that i wasnt able to give them the same amount.

if you guys ever read this, im so sorry im too much of a coward to confront you guys myself. i just wish the best for all of you and i hope youre all staying safe and taking care of yourselves. maybe ill come back, maybe i wont. but just know, i truly am sorry for leaving so suddenly, and in better circumstances we can hopefully be reacquainted when we're all in a better place mentally.

thank you for reading, and if you reached the end of this message, congratulations you saw my oversharing 👈👈

#this feels out of nowhere but i had this post in my drafts for a while #but yeah #i miss them but i definitely dont blame them if theyve moved on which imsure they did #personal #forgive me for this..i just really needed an outlet

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