Some lady called to complain that we put the wrong doctor on her husband's eye drops.
"My husband goes to Dr Silver. I don't know who this Dr Green is!"
"I apologise for that error. I will fix it right away in our system."
"This is a very serious mistake! Now I'm worried you gave us the wrong medication!"
"I can assure you that it's the correct medication. The doctors have very similar licenses and the handwriting wasn't very clear."
She continues to ask me questions about the medication, which I gladly answer. She's still upset and not the nicest, so I decided to crack a joke to lighten up the mood before ending the conversation and hanging up.
"Okay ma'am it's fixed. Look, you got a different colour. Instead of getting silver, you got green!"
"This is not a joke. It's not funny"
She hangs up right after.
Man, tough crowd! My sense of humour is under appreciated.
93 yo lady calling in: My dentist prescribed me some antibiotics. I wanna know if I can have my ounce of vodka with dinner cuz there's nothing else to do in self-isolation and we could use some happiness these days.