#tbf it was for registration but still | Explore Tumblr Posts and Blogs

queenerdloser · 3 years

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okay i just need to rant about this & hopefully that will let me let it go bc i’ve been mad all day at work and it’s starting to make me annoyed at myself

so i work in hospital registration and in the department i’m in, there’s someone who’s a greeter and directs pts to booths to sit at or gets them to where they need to be and there’s people in the booths who actually register people and get them checked in. this morning it’s me (greeter) and a coworker (register). my coworker comes up and tells me that she thinks she checked in someone who’s supposed to be in a different department by accident and can i check it for her. (tangent: fucking stupid i was even asked to do this! very easy to see the mistakes made in the chart, she should have been able to figure that one out for herself, she’s been working there longer than me.) i say sure, she gives me just the pt last name and no other info, forcing me to look them up in the system (we have medical record numbers that are attached to specific pts which is a way easier way to search them).

as i’m in the process of trying to find this chart so i can check it, a pt comes up. as is my job, i find out she’s supposed to be in this department and send her over to get reg’d before going back to figure out this supposed mistake. as i’m trying to find the pt in the list of people in our department, which is how i generally find people i don’t have a record number for, up comes my coworker. she’s standing at my shoulder, yelling in my ear about how i should use a system that lets us see every pt in the hospital to look the pt up - something i know how to do, but usually don’t bc the system takes literally five whole minutes to load & it’s not worth it when i can find pts fairly easily without it. the pt i sent to her two seconds ago is still sitting in her booth, abandoned for, as far as i can tell, literally no reason - my coworker could have sent me this as a message in teams (she could have sent me the fucking mrn!!! which would have made this whole moot!!! she could have been able to self-check her own damn mistakes!!!). i in no way asked for her help to find this chart or told her i needed help - i was in the middle of doing what she had asked when she came over to tell me to do it this other, slower way instead.

so i snapped!! i was super brusque & told her to go back to her desk and finish with the patient she has now - like she’s fucking supposed to. i had to snap at her bc she didn’t listen to me the first time when i tried to let her know i was fine. and i like!!! do NOT snap at people. i’ve had plenty of coworkers i don’t like but i keep a lid on that bc i don’t want to start drama in the workplace and i don’t like it when people don’t me. but holy shit this was so irritating and she was basically hitting Every Single coworker pet peeve button (1. telling me how to do something i already know how to do 2. standing over me and telling me to do something 3. telling me a worse way to do something 4. not doing your job to micromanage how i do my job and 5. abandoning your post for no actual reason) so i snapped. and honestly!!! she deserved it!!!! like you wanted me to look into this - the mistake YOU made!!! - then instead of letting me just do that you got up in my grill all while abandoning your patient - who, btw, arrived late so needed to be checked in immediately so they would’ve give her spot away!!!! - to... fucking tell me something i didn’t need to be told but if i had could have been sent in teams and saved you and me the trouble!!!!!!

and then she had the gall to get mad at me snapping at her and come up (interrupting a conversation me and another coworker were having about covering breaks) to yell (yes yell!!!!) about i had ‘no right’ to talk to her like that and how her actions were completely justified bc she ‘told’ the pt she had made a mistake and would be right back and how she was so focused on fixing her mistake she wanted to make sure it was done blah blah blah. and wouldn’t shut the fuck up about it (repeated it over and over) bc i wasn’t saying i was sorry (i wasn’t and i’m still not!!!) and she clearly wanted me to apologize. eventually i just told her i wouldn’t speak to her like that next time (secretly meaning: i will be MEANER to you if you do that shit again) and she finally stopped.

and then. THEN after ALL OF THAT. she finally fucking said thank you for the help.

i’m steaming about this still and it happened at 8am this morning. like this coworker has been getting on my last nerve for the past two weeks so maybe that was just a breaking point for me but i very much don’t feel like i’m in the wrong for snapping at her. i obviously could have been more diplomatic & avoided... hurting her feelings i guess??? but tbf i don’t think my tone was even that bad. i mean, i think i was obviously annoyed but i didn’t like... scream at her or even raise my voice in any way? nothing i said was all too terrible (i think my verbatim words were s/t like “i’ve got this, can you go back and help the patient you’ve got right now / can you finish the patient you’ve got now” s/t along those lines). and if she hadn’t had a patient to help who she just fucking abandoned to do fuck-all, then maybe i would have had more patience to respond in a more diplomatic way. or maybe.... if she was able to handle her own shit and not need me to check literally everything she does despite the fact that she’s been there longer and should, theoretically, know how to do her job without hand-holding, then this wouldn’t have happened at all. or if she had sent me the information so that i could have skipped our the irritation of trying to find a patient i had no interaction with and only knew the last name for. in fact!!!!!! there’s a number of things she could have done to make the situation less irritating (none of which SHE apologized for btw!!!! even when i told her point-blank about why i snapped at her!!!!) but somehow my annoyed tone of voice is the worst thing about the whole thing.

[deep sigh] she’s also the type to complain to management so i have a bad feeling this might come up in my monthly meeting with my manager next week. and i don’t particularly enjoy feeling angry at coworkers, esp when i’m stuck with them for the next few weeks in pretty close quarters. but ooooooooh. god it’s been a while since i’ve been this annoyed at work at a coworker.

#liveblogging life #i've been stewing about it ALL DAY so i'm hoping ranting here will purge the emotions #very much hoping i don't have to find some way to be diplomatic about it in my manager meeting like...

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