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A New Path to Success: Customer Empathy https://bit.ly/3dA9eRb Empathizing with your customers will evoke feelings of trust, loyalty, and compassion. Customers will return to businesses where they know they are not only appreciated, but understood.

#cx #customerexperience #satisfaction #insights #marketingtips #voc

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5 Benefits of On-Demand Customer Feedback with User Testing (UX) https://bit.ly/3boEMq7 You can’t always be in the same room as your customers or prospects. It’s expensive (travel, compensation, resources), time-consuming (scheduling, recruiting), and limiting (geography, lab-based). But you do have other great options!

#usertesting #customerexperience #cx #research #digitaledge #insights #loyalty

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19 Email Marketing Best Practices That Drive ROI https://bit.ly/3pu28Qt Whether you’re a novice or an expert in email marketing, there is always something new to learn when it comes to sending the best email marketing campaigns. These 19 email marketing best practices will help keep your customers engaged, improve your ROI, and get your campaigns going in 2021 and beyond.

#engagement #roi #marketingtips #contentstrategy #emailmarketing #customerexperience

[iloyal]

The Customer Empathy Gap: How to Close It https://bit.ly/37nEPBu When it comes to creating a seamless, delightful customer experience, you need to mind the gap—the empathy gap. In general, the empathy gap refers to the idea of a disconnect of understanding of emotions, needs, and feelings of others because they’re naturally experiencing the world around them differently than you are.

#customerexperience #cx #empathy #loyalty #marketing #digitaledge #employeeexperience

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Customer Lifetime Value: How to Calculate LTV for Facebook and Instagram https://bit.ly/3ck3E31

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💯 👍 😱 "Our iLoyal Success Manager is top notch! She is very responsive, friendly and helpful, all around very positive to work with."

#testimonials #testimonial #feedback #customerservice #entrepreneurship #businessowners #marketingtips #love #reviews #happycustomer #testimony #like #follow #happyclientshappylife #positivity #testimonialtuesday

[iloyal]

6 Methods for Making UX Relevant to Executives https://bit.ly/3saMbQD If you’re in an organization that doesn’t fully understand User Experience (UX), that limits your ability to influence. It also makes your team vulnerable if there’s ever a need to cut costs. So you need to shift. How do you do it? #ux #userexperience #cx #customerexperience #marketingstrategy #loveandloyalty

#ux #userexperience #cx #customerexperience #marketingstrategy #loveandloyalty

[iloyal]

Tips to Improve Your Email Marketing Stats https://bit.ly/3bdw1zi Open rates are one of the best ways to tell whether your email strategy is working. They aren't the whole picture, but here are some ways to keep them performing.

#emailmarketing #marketingtips #loyalty #love #digitaledge #contentstrategy

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We love you too

CLIENT TESTIMONIAL 🤗🤩🎉 The iLoyal team is great! Very helpful, takes the time to work with you to reach your goals and provide the service you need. They go over and beyond to get the job done and look for ways to get the most out of your campaigns. - Bayley Ramos, Marketing Consultant, Ardor Consulting

#testimonials #happyclientshappylife #positivity #entrepreneurhip #businessowners #marketingtips #iloyal #loveandloyalty

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😱😍👍 Our iLoyal rep and the creative team are a joy to work with! They have quick turnaround, ask clarifying questions and offer good suggestions. Our Success Manager has enthusiasm and positivity on every request. - Lisa Sorrentino, Marketing Director, Anderson's Frozen Custard #testimonials #happyclientshappylife #positivity #entrepreneurhip #businessowners #marketingtips

#testimonials #happyclientshappylife #positivity #entrepreneurhip #businessowners #marketingtips

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7 Lessons to Learn from Unhappy Customers https://bit.ly/3pA4g94 For startups and small business owners, every customer matters. And although you may try to meet their needs, the occasional unhappy customer is inevitable. Instead of becoming defensive or burying your head in the sand, it’s important to see these complaints as an opportunity for your business to learn and grow.

#cx #customerexperience #cmo #marketingtips #marketingstrategy #satisfaction #loyalty

[iloyal]

Tried and True Email Marketing Tips https://bit.ly/2ZtzZhL Email marketing can increase your revenue, but certain tactics work better than others. If you’re not seeing results, consider the facts.

#emailmarketing #marketingtips #marketing #cx

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Content Marketing With Instagram: How to Build Demand - Discover how to use Instagram content to generate greater interest in your products or services. https://bit.ly/3bC7297

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💯 👍 😱 "We love iLoyal! Our Success Manager is the best. Her responsiveness and friendliness makes our teamwork very successful. She is always willing to help and her feedback is always on point! We are always communicating, and our confidence and trust in her is helpful, especially during these times."

#testimonials #testimonial #feedback #customerservice #entrepreneurship #businessowners #marketingtips #love #reviews #happycustomer #testimony #like #follow #happyclientshappylife #positivity #testimonialtuesday

[iloyal]

Why CX is the Key to Survival in 2021 & Beyond https://bit.ly/3drwqAH With executives more focused than ever on empowering their teams to connect with and build empathy for their customers, you will need actionable tactics to better gather, analyze, and act on customer insights. Here are the trends you need to know to successfully build experiences the customers of tomorrow will expect. #cx customerexperience #marketingtrends #2021marketing #marketing2021 #marketingstrategy

#cx #customerexperience #marketingtrends #2021marketing #marketing2021 #marketingstrategy

[iloyal]

Selecting the Best Images for Your Marketing https://bit.ly/3pxHLSm As you build marketing campaigns, you want to choose images that best represent the brand voice and values of your business. There are numerous ways to find what you need when including images in email. Discover more in this #digitaledge article

#marketing #art #imagery #emailmarketing #campaingmanagement #marketingtips

[iloyal]

What is an Employee Pulse Survey and Why Should You Do Them? Find answers at https://bit.ly/3uelnRI 1. Improve company culture 2. Increase engagement 3. Boost employee trust & attitudes 4. Cost savings 5. Measure the impact of changes over time 6. Employee attitudes affect the customer experience #cx #customerexperience #employeeexperience #digitaledge #hrtools #hrm #talent