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#life is in redemption
theproverbialpen · 2 months
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Musings from a Hazbin Fan and Hotel Employee
Yeah, that's right—I'm posting to this blog for the first time in years because I got into Hazbin Hotel of all things. Not only did I get into this cursed fandom, I'm writing fan fiction for it. Fan fiction. I think the last time I wrote fanfiction was...2012? 2013? And I only ever told 3 people about that one. Now here I am posting on main. The brainrot truly is unquantifiable.
If you're one of the few people that survived the purge of those I know IRL, congratulations. Please don't judge me lol. Anyways, actual musings are below the cut!
So I’m writing a fun little fanfic on AO3 and after someone left a comment (if you’re reading this, still genuinely one of the nicest things anyone has ever said to me about my craft), it occured to me—as a Hazbin Hotel enjoyer, I have a pretty unique perspective on the series as an IRL hospitality professional. So! Thought it would be some cute bonus content to talk a little bit more about my life at an actual hotel and how it’s impacted my experience with Vivziepop’s hit series. 
Please note: this is written purely for shits and giggles. I don’t actually have any issues with the setting of Vivzie’s narrative or how it plays into the stories she and her team want to tell. I fucking love this show, to a potentially unhealthy degree, and I haven’t had this much fun with a series since like…okay well my hyperfixations change like every few months, but still. Point is, this isn’t actually critique, or satire, or anything with negative or critical intentions. TLDR; this post is for funsies, get off my dick.
So Who TF Am I, Anyways?
A little background on myself, for context. I’ve been employed at my hotel for almost a year now, and it’s my first hospitality job. I work in the Sales and Events department and I’ve come to learn that Group Business is actually integral for keeping a hotel up and running. When your average person (read: me before this job) thinks about hotels and traveling, you’d think it’s all about the families, bloggers, and individual travelers when it comes to guests and revenue. But in actuality, most of a hotel’s revenue—at least in the market I work in—will come from contracted room blocks and events. 
That’s where folks in my department come in. We work with clients to negotiate contracts and secure occupants for our hotel year round. Simply put, if we don’t do our jobs well, then no one else gets hours. So as much as the anti-capitalist in me will sometimes hate being a cog in the machine, it is really fulfilling to be able to help clients meet their needs while also making sure my coworkers are able to put food on the table. 
Speaking of being a cog in the machine, because of my role in Sales, this means that whenever I travel or think about hotels, I’m always thinking about the revenue side of things. I also work more with the Events team, so operations are also on the forefront of my mind. Which leads me to my principal quandary for this little blog post:
How in the Hell does the Hazbin Operate?
I have a laundry list of questions. A laundry list that’s almost as big as the actual pile of dirty laundry that is currently plaguing my bedroom floor. I will summarize (which is a generous word given how fucking verbose I can be) below:
Issue #1: Revenue Generation
Okay listen, I know Charlie is the Princess of Hell. I know she probably has unlimited capital, whatever that looks like in the HelluVerse. And I know the Hazbin is literally there to help rehabilitate people so charging them to stay would be counterproductive.
But my dude…do you understand how much money would be needed to run an operation of this scale?
At the end of Season 1, the new Hazbin is huge. Like it easily looks as big, if not bigger, than the hotel I work at which has nearly 500 rooms. Do you know how much revenue our team has to generate to keep this place running? Do you know how many millions our target goal is set at for each quarter? How many hundreds of thousands my coworkers’ individual quotas are set to? And sunshine in a bottle over here doesn’t charge her residents anything????? 
How does she get all those decorations? How does she order food or inventory? We know Hell has an economy, like Angel literally says he needs to save money for drugs in his first appearance. Is she…does she even pay her staff???
It is utterly appalling that Charlie is able to operate a hotel of this scale, both because of how it doesn’t make sense from a business perspective and because there are IRL billionaires that could probably do the same thing and solve homelessness overnight. 
Speaking of scale:
Issue #2: The Hazbin’s Systems, Or Lack Thereof
Okay so, yes, there’s only like…one official resident of the hotel, maybe two if Cherri moves in and doesn’t become a staff member (RIP Pentious, you would have loved living with Cherri Bomb). With the staff the way it is, that’s a solid 5:1 ratio, which is beyond ideal. But—and I touch on this in the fic—I feel I must reiterate: the new Hazbin is fucking massive. And you know what that means? It’s going to be able to hold a lot of guests. Guests that will need staff to take care of them. Let’s review:
Charlie is the owner and mostly teaches classes. Vaggie is the co-owner and kind of acts as the Executive Assistant to Charlie’s General Manager. I guess Alastor is the Hotel Manager? I’m gonna be honest, I have no idea what he does, but generally speaking he’s supposed to be the jack of all trades and manage the rest of the staff. Niffty handles Housekeeping and I guess would be the director of that. Husk is the bartender but like canonically only really eats pub food so he definitely can’t be the Food & Beverage head. 
Let’s say we scrap the Sales and Revenue Departments because clearly they don’t need income, but we keep a Marketing position so that Charlie can get the word out about the hotel. That leaves us with the need for Engineering, Front Desk, Rooms, and F&B staff. And like, not just one person—that would fucking suck—but proper staff. And given their track record of organization and managing the hotel…let’s just say, I would not be applying to the Hazbin Hotel anytime soon. Honestly, it sounds like that job would qualify to be the new tenth circle of Hell. 
What Does the Hazbin Get Right About IRL Hospitality?
So yes, clearly the world of the Hazbin Hotel leans towards the more fanciful—it is a story about Hell after all. However, there have been some moments that have made me chuckle as a hotel employee, things that are relatable for us in the hospitality world. Allow me to highlight them for you below:
Everyone is Bat Shit Crazy
Hospitality professionals are weird. So weird. Before I started my job, I was terrified of the level of professionality I would need to have. When I first got hired, I was given a whole packet on dress code and appropriate conduct. As you can probably tell from my writing style, this was concerning: I can be professional when I need to be, but I cannot maintain that guise for extended periods of time. Call it my toxic trait.
I also already had this impression of poised and put-together hotel staff from my previous experiences with travel. All the Front Desk agents would be in these clean and wrinkle-free clothes with kind yet business-forward attitudes, office workers would be walking around in full suits, and occasionally you’d see the hotel management on the floor if you were looking. Let me tell you now—it is a facade. An act. An incredible stage production unfolding in real time where all the staff do their absolute damndest to make you feel like you are in an organized and professional institution. Not unlike a certain hit animated musical.
My direct supervisor, the literal Director of Catering and Events, once told me that being a liiiiiittle crazy was a prerequisite for working in our department during the hiring process for a new Sales Manager. She was wrong—the prerequisite is not “a little” crazy. The prerequisite is being bat shit insane. And it’s not just our department, oh noooOoooOo, it is every department. Downstairs in our little basement dungeon, we make out of pocket comments, scream at random intervals, and swear way more than we should (that one might be my fault…according to my partner I swear more at work than at home and apparently it’s rubbing off on my colleagues), but that behavior is in no way restricted to just the Sales Team. 
I process the checks that are sent to our property and our Director of Rooms makes me say “can I get a WITNESSSS” before she signs off on the drop log (Charlie-core). If I don’t say it high pitched enough or with enough vigor, she makes me do it again. I once watched a guy in Engineering climb a tall step ladder balanced with two legs on a platform and a third leg balanced on a wooden plank his coworker was holding steady. The fourth leg was over the open air. Let me reiterate: the open. Fucking. Air. Tell me you can’t see Angel Dust and Cherri doing that shit.
Speaking of Engineering, you wanna know what dumbass thing happened just this morning? The Regional Director of the department—regional meaning he manages teams all across our area, like top level type shit—told us about this cursed ass Instagram trend he found where allegedly, putting ketchup on a Kit Kat tasted like fudge. So right there and then, him, myself, and two other coworkers decided ‘why the fuck not?’:
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I would never seek it out willingly again, but I honestly didn’t hate it. 
The point of all of this is to say—the antics the Hazbin crew get up to? Totally realistic. I could see my coworker Robert throwing me into an active battlefield against my will. We have deadass done the role playing thing Angel and Pentious did during our trainings, and it was just as unhinged. Every day some shit happens at this hotel and I’m just like, “Yup. That could happen in Hazbin.”
“Call Now! Or Don’t! I Don’t Care! We Still Don’t Have a Working Phone!”
I would like to preface this section by saying: if you happen to be a Front Desk associate, I’m sorry. This is not directed at you, this is directed at your managers and their communication skills that may or may not exist. If you are somehow a manager reading this, uh—first of all, cringe. Second of all, I hope these next few paragraphs don’t apply to you. If they do and you’re offended: that’s a certified you-problem, babes. 
There are three certainties in this life: death, taxes, and miscommunication from your fucking managers. Tell me why in this past week alone I have been in 5 different email threads regarding fuck-ups and complaints from guests about things that we had clearly communicated. Tell me why in these email threads, people were attempting to throw me under the bus or shift the blame to my team. Tell me why I have gone to every single individual office in my department complaining about this. Tell me why this isn’t the first time this has happened.
Another hotel tidbit: across the board, Q1 (Jan-Mar) is supposed to be slow, for all of hospitality. It’s the time to get the metaphorical phone lines working, ya know? Our Q1 was stupidly busy, so I get it, people were slammed and short staffed. But like… we had time. Time to iron out our communication, time to create systems and processes that would ensure we’d be all set when things got busier. Yet here I am at the start of Q2 with an entire fist shoved up my ass being puppeted around to fix other people’s mistakes. 
It’s times like these when I go back to rewatch Hazbin for the like 26th time and I watch Charlie and Alastor run the hotel and I’m just like “whyyYyYyYyYyYy”. Like I KNOW Vaggie has had days where she’s like, “what…what am I supposed to be doing right now? Like what is my job, what… What?” 
It’s not just Front Desk either. It’s every department, even my own bosses. Like the call is coming from inside the house, sweetie, why did you tell this Sales Manager that I was taking care of all her commissions but you didn’t tell me this. Why am I blocking a room for an Orientation the following Monday at fucking 5:45 PM on a Friday. Why am I JUST finding out about a VIP guest when I have been asking you if you had any notes for me for the whole week.
I touch on it in my fic as well but like…pretty sure Charlie just, decides to host her classes day of. And that drives me insane. Like I…there are processes. Things that need to be done so that everyone is on the same page. You don’t just wing this shit, that’s how you end up with Susan calling your Director to tell her that you’re a useless waste of space not even deserving of the air in your lungs because you didn’t give her her fucking breakfast voucher. 
As a character, I love Alastor. If I were ever in the same room as him, I’d probably hate him. But if there’s anything relatable about that Geneva Convention Violation on Legs it’s his absolutely done attitude in Episode 1’s opening commercial.
Charlie Loves Helping People, and So Do We!
Alright, I’ve complained for enough paragraphs, let’s be positive for a second. The thing that is by far the most true to life in Hazbin Hotel is how much joy Charlie gets from taking care of her guests. Like…that’s our bread and butter in the hospitality world. Well, maybe just the butter; we need that bread in the form of cold hard cash (or direct deposits, whatever works best). But as much as I will bitch and moan about the difficulties of working in a hotel, there’s nothing quite as fulfilling as a guest telling you that you made their entire trip better. The butterflies I get reading reviews where my coworkers are mentioned by name and a guest writes about how we completely turned around their bad day are an absolute delight. It just means the world knowing that you can have that kind of impact on someone, even if it’s just in the little things.
In Episode 2, when Charlie and the crew are welcoming Sir Pentious and she just starts vibrating with excitement is exactly how I feel when I get to meet a client that we’ve been working with for months and finally welcome them to our property. When they sing “It Starts With Sorry” and just get to have a moment of empathy and compassion together, it reminds me of the clients and the phone calls I take where I get to ask them about their goals and help them feel like they’re supported and heard. In the grand scheme of things, is a nice phone call or interaction with some hotel employee going to change your life? Probably not. But for those few moments when their burdens seem lighter is why I love my job.
This goes for guests, and for my fellow coworkers. I’ve been very blessed to start my hospitality career in an unusually supportive work culture. Yeah, we can be some right petty bitches sometimes, but overall everyone is so encouraging and so quick to help lighten each other’s loads. Like in Episode 5 (best episode btw, for obvious reasons) when all the Hazbin Crew are working together to prepare the hotel for Lucifer’s arrival, that shit made me so giddy cause like- that’s us! Look at us go! We workin together so hard, we’re so cute! Like when Niffty and Pentious are baking and she looks up at him all excited n’ shit—that’s literally been me working with our Director of Restaurants on new food menus or promotional material. 
There’s something about being in an occupation where your whole purpose is to take care of people that really brings out the selflessness in you, and I think that’s what makes the hotel such a great setting for Charlie’s mission of redemption. I didn’t realize that until writing this paragraph tbh, but yeah, it just kinda…works. When your job is to make sure other people have a good time and feel supported and you’re surrounded by people that make you feel the same way, it’s a lot easier to want to choose to do good, to do right by the people around you. So as much as I have some silly little nitpicks…yeah, I can admit—I love that this show is about the Hazbin Hotel specifically.
Anyways, if you made it this far, thanks for reading! Next update for Life is In Redemption will be out in the days to come, just thought this would be a fun addition while I work on some of the content with my friends. This upcoming chapter is going to have a co-author, so get hyyyyyped :)
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burdock-root · 1 month
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In a recent Reddit post, Noshir Dalal, the actor behind Charles Smith, reveals that he believes Charles is an avid reader.
He also shares some really sweet behind the scenes moments.
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nanaloopsy · 2 months
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“i always was a good thief.”
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art by Liam W. (@V762cas on twitter & @V762art on tiktok)
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evgar · 8 months
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don't you guys love it when women
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puppetmaster13u · 3 months
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Prompt 259
You know, going back in time, they thought it would be easy. Stop the end of the world by preventing the Being from well, coming into being. It should be easy to take them out, one death to prevent an untold amount of them. What could a child do?
Well. 
They really should have remembered that with a child usually comes their parent as well. And erm, said parent doesn’t seem to appreciate their logic. In fact, they are… getting their ass kicked. By a civilian. A feral civilian who apparently is very protective of said child-who-ends-up-destroying-the-world. 
They might need assistance…
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drizzledrawings · 9 months
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They are his dads ok
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bananaproved · 8 months
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After passing peer review here is my drama recommendation tool
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Maybe I will update it in the future but for now I am happy to have watched enough good dramas to make it.
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moon-suki · 4 months
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✦ I will be back one day, and I’ll find you there by the great big lake ✦
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mystic-warriors · 4 months
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HAZBIN HOTEL EP 8 SPOILER PENTIOUS FANART
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SIR PENTIOUS MY BELOVED AUHGGG
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coughs I'm selling prints and other thingies of this :)
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thewhizzyhead · 8 months
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WAIT I WANNA BRING UP ANOTHER THING ABOUT HOW BULLYING IS ADDRESSED IN NERDY PRUDES MUST DIE. one thing I really liked about how Max is shown as a bully is his talk with Pete at the Pasqualli's parking lot. When Pete tries to stand up to Max, Max pushes him down and emphasizes that Pete isn't a loser because of his own qualities - rather, Pete is a loser because Max simply said so.
Of course we can attribute this to Max's god complex but I think that this point in particular is less than often really brought up in teen-centered media featuring bullying: that bullying exists not because of nerdy behavior or whatever the fuck, but because bullies will it into being. And to have a BULLY of all people say that out loud - to have the main villain point out the root of their behavior without showing any kind of shame whatsoever - showcases just how much of a menace Max is.
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theproverbialpen · 5 days
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POV: You’re writing a scene where Lucifer has a breakdown and pushes Charlie away after promising her that he would be more open and let her into his life
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arthursfuckinghat · 2 months
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Do. Do you. Do you ever think about John reading Arthur's journal. Do you ever think about it. Do you think about John reading all the things Arthur never spoke about. Do you think about John holding the last months of Arthur's life in journal form. Do you think about John learning his brother's secrets. Do you think about it.
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ranna-alga · 2 months
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"Do the Evolution" - Pearl Jam
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naturalharmonicas · 9 months
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Wild West by Gregory and the Hawk
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taolaoo · 3 months
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"Modern Arthur would be a mechanic",
"No, he'd be a gas station attendant!"
"He'd be a trucker!"
Dawg, he'd be an artist 😭😭🙏 you don't know this man like I do
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rdr2gifs · 3 months
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Each time Arthur has helped someone without expecting payment (that I can remember) because I’ve seen some weird takes circling around about how Arthur only cares about money/doesn’t help people (yet again)
He helped a city photographer take pictures and acted as his protector because he liked him
He helped a doctor retrieve a stolen wagon full of medicine, he wasn’t even asked to do so, he did it out of his own good will
He wanted to make an old cranky man happy and proposed finding his lost trinkets for him
He helped Deborah MacGuiness find dinosaur bones out of curiosity. He didn’t receive any financial reward for it. Just a few trinkets and he was satisfied
He risked his life for Marko Dragic’s experiments (his main motivation in this mission was again, curiosity)
He rescued a boy being held hostage by the gunsmith in Rhodes
He rescued people from being trafficked and gave them a large sum of money (he could’ve kept it for himself) for a better life
He helped Mr. White and Mr. Black gain freedom and even helped them again after they got themselves into trouble
He rescued Charles Chatenay on at least 3 different occasions
He instantly hurried to retrieve Sister Calderon’s cross even though he has never met her before
In his first encounter with Marjorie and Bertram, he helps to calm Bertram down and is understanding even though Bertram gave him trouble. He even puts the bartender in his place after he speaks about Bertram in a degrading manner
He agreed to help a man get rid of nigh folk occupying his property and after he payed him with only a rat pelt, Arthur didn’t get angry and still asked him if he’d be really fine on his own after knowing he wouldn’t be able to pay
He let a homeless man hug him and listened to what he has to say
He helped to save Jamie from becoming a cult member and stopped him from taking his life
He helped a boy look for his lost dog
He saved an injured man’s life after driving him to a doctor
He helped a woman get rid of a body after she claimed she had to kill the man in self-defence
He donated to the poor and even to build a shelter for war-veterans
He taught Charlotte how to survive on her own
He tried to save a crazed village out of his own good will
He helped a war veteran retrieve his prosthetic leg and helped him hunt
He helped a man look for his lost friend in the snowy mountains
He helped Rain’s Fall retrieve sacred items important to his people
He helped to retrieve stolen medical supplies for the Wapiti tripe
He saved Captain Monroe’s life after hearing he was in danger
He helped Beau and Penelope escape from their terrible families
He has saved many hunters from getting mauled, given many ladies a ride home, saved people from dying of poisoning, helped gather herbs, helped a lost New Yorker find his way to the town, helped save many people’s lives (lady being held hostage in her own house in Lemoyne, folk getting tortured by The Murfees or Lemoyne Raiders etc.)
Let’s not forget the fact that Arthur is a provider for over 20 people. He cannot be running around and risking his life for free for everyone he meets. He needs money. Even so, he has helped all the people above for no reward and out of his own free will. When I see someone say that Arthur is only motivated by money and never helps people otherwise, I just instantly assume they stormed through the story and didn’t pay any attention. The encounters listed above make up the majority of chance encounters/side quests and in almost all of them he is helping people. 80% of these are also pre-diagnosis.
He has a hard time accepting any compliments or gratitude for his good deeds and always downplays himself. Even in the main story he is never thinking about himself and he always puts others first.
“You did not ask for anything, you only gave”
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The encounters where he does require payment pale in comparison to those in which he doesn’t, and even so they are very justified as they are often dangerous, time consuming or straight up ridiculous. It’s weird to assume Arthur only helps people for money when he doesn’t want to deliver love letters, interview dangerous people and sneak into heavily guarded properties for free.
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