thoughtsfrombehindthecounter

[thoughtsfrombehindthecounter]

Well dang, I never expected I'd get any likes at all let alone 100. Thanks folks 🥲

#100 likes #tumblr milestone #thank you

[thoughtsfrombehindthecounter]

Just had a customer complaining about having problems baking with dairy substitutes and I told him that I'd spent a year working in a vegan bakery and offered a suggestion that worked well for me and he straight up just said "no, you're wrong." And kept complaining.

#barista life #food service #customer service #coffee shop #barista #rude people #baker #oh okay

[thoughtsfrombehindthecounter]

The boiler went on our ancient espresso machine so the boss brought in this new fangled thing and I'm feeling very curmudgeonly about it. It is very fancy and shiny and I know that objectively it works better than the old one but I am not a creature of change...

#barista life #food service #customer service #coffee shop #barista #i miss the old one #its too shiny #hurts my eyes #its so quiet #i'm a cranky old lady

[thoughtsfrombehindthecounter]

Customer - Hey did your tattoos hurt?

Me - Yes, all tattoos hurt. Some worse than others.

Customer- Do you regret them?

Me - No

Customer - wow you're the first person I've asked who said no

Me - sounds like they probably had stupid tattoos then. So did you want to order something or?

#barista life #food service #customer service #coffee shop #barista #for fucks sake #bro stop #stupid questions #tattoo problems i guess? #tattooed barista #fuck im tired #dont do this to me on a monday

[thoughtsfrombehindthecounter]

It's been -40 for the last week and today we finally have some warmer weather. Time for a celebratory latte

#barista life #food service #customer service #coffee shop #barista #latte art #sick of winter #can't wait for spring

[thoughtsfrombehindthecounter]

So due to some unforeseen circumstances I'm looking for a second job, figured I'd just try and pick up some weekend shifts at another coffee shop, get a little change of scenery. I had an interview yesterday, probably had at least 10 years on the kid they had interviewing me and this literal child had the balls to offer me $11 an hour and then look me in the eye and tell me that I would need to sign an NDA so she could be sure I wasn't going to "steal her secrets". What secrets? The ones that make you so much money that you can barely pay your staff above minimum wage? You serve the same locally roasted coffee as every other shop in the area, use the same brand of syrup, your food menu is nothing to write home about. Ah yeah girl, gimme those fuckin secrets 🙄

#sorry for the rant #good lord #seems a little pretentious #that wage though #lol #i don't roll my ass out of bed for $11 an hour #fuck sake #barista problems #service industry

[thoughtsfrombehindthecounter]

"Mocha breve, add syrup, add 2 sugar packets, with whip and cinnamon on top"

Bro, if you don't like coffee just say that...

#for fucks sake #just get a hot chocolate #barista life #food service #customer service #coffee shop #barista

[thoughtsfrombehindthecounter]

Every person that come in here and wants to talk with their phone on speaker or otherwise speak at ridiculous volumes now has to defeat me in armed combat to earn the privilege.

#thems the rules #watch out i fght dirty #ive worked in the service industry for almost 2 decades i have nothing to lose #catch these hands #barista life #food service #customer service #coffee shop #barista

[thoughtsfrombehindthecounter]

The new year isn't off to a great start, but at least there's coffee.

#barista life #food service #customer service #coffee shop #barista #im gonna make it #chin up tits out onward

[thoughtsfrombehindthecounter]

Shout out to the guy who comes to read the meter here at the shop for walking in while I was trying to deal with a problem customer, Immediately accessed the situation and choosing to stick around until the customer left. Most people don't pay attention or care so it's really heartening when someone does.

#barista life #food service #customer service #coffee shop #barista #still some good ones out there #fuck this shit makes me anxious #I'm not paid to be a god damn bouncer #😬

[thoughtsfrombehindthecounter]

Nothing like listening to a couple of well-to-do middle aged women who didn't tip talk about buying vacation homes, happy fucking holidays I guess.

#barista life #food service #customer service #coffee shop #barista #rude people #i'm so tired #when will the the void take me? #fucking boomers #fuck i hate it here #christmas sucks balls

[thoughtsfrombehindthecounter]

C - "Can you make me a Maccachino?"

M - "maybe, can you tell me what it is?"

C - "it's shots of espresso with foam"

M - "do you mean a macchiato?"

C - "yes. That."

M - "sure do you take sugar?"

C - "Not if you steam the milk correctly."

M, now smirking - "mmkay then"

C - "if you steam the milk right it releases the sugars and you don't NEED to add any"

M - "ma'am, I've been a barista for 17 years, I know what happens when you steam milk

I am absolutely frothing with rage.

#barista life #food service #customer service #coffee shop #barista #rude people #i'm so tired #when will the the void take me? #dont tell me how to do my job #i hate people #its fucking friday #when will i know peace

[thoughtsfrombehindthecounter]

Very rude old woman just came in and ordered an Americano. I made it with decaf and now we're making aggressive eye contact while she drinks it because there's no way she can call me on it.

#barista life #food service #customer service #coffee shop #barista #rude people #be less of a cunt next time #🤷‍♀️ #i dont give a fuck #you have no proof #eat my entire ass

[thoughtsfrombehindthecounter]

Folks, don't take photos of people without asking. It's creepy and weird. I have had to duck behind the counter twice this morning to avoid being photographed. I don't care how cute you think the cafe is, the barista is a human being, not a prop.

#barista life #food service #customer service #coffee shop #barista #rude people #for fucks sake #don't do this shit #great way to get banned from an establishment #creepy men #consent is important

[thoughtsfrombehindthecounter]

I desperately need old people to figure out that waiting at the door 5-10 minutes before the business opens is not ok. I will not open early for you and you're just putting un-needed pressure on the staff while we're trying to open. It's in the negatives today so what are you trying to prove by standing in the cold with your hand on the fucking door rather than waiting in your car for business to be in session?

#barista life #food service #customer service #coffee shop #barista #why do they do this #i will wait until the last second to unlock this fucking door #and they never tip #what are you trying to prove #i should not be working with the public

[thoughtsfrombehindthecounter]

One of my favorite things to do when a customer feels the need to comment that I look tired is to look them dead in the eye and reply that I'm just ugly. They never know how to respond and they generally don't comment on my appearance again.

#barista life #food service #customer service #coffee shop #barista #rude people #mind your fucking business #yes i am broken in both body and spirit #no i can't afford a vacation #take your coffee and go

[thoughtsfrombehindthecounter]

I firmly believe that people working in the service industry should be allowed to fight one customer a day with no consequences. I think people would be much more polite if they knew that the next barista or waiter they were rude to might come around the counter and absolutely beat the breaks off them.

#barista life #food service #customer service #coffee shop #barista #rude people #i've had enough #I'm so tired of people #fuck it #catch these hands