#call center hell

[the-customer-is-an-asshole]

"Can they use the Amazon card at Walmart?"

-Actual question someone asked me today

#...no #no they cannot #call center hell #customer service hell

[nerdpoe]

Dani (Ellie) works at a call center

One day she gets a call from a male Karen. A Kevin, if you will.

This is her job that pays her college bills, but she's starting to think college is overrated.

So she gets this guy on her line, and he's super aggressive and annoying. Demanding that she cancel a thing, not taking no for an answer, refusing transfers.

So she snaps.

"Sir, either let me transfer you to someone who can override this or I'm crawling through the phone and kicking your ass."

"Tt. As if you could."

So she does.

She crawls through the phone using her Ghostly powers and jumps the wide eyed Gothamite on the other end while his shocked blue-eyed friend watches in horror.

Anyways thats how Ellie becomes friends with Damian and Jon.

#dcxdp #dpxdc #dc x dp #dp x dc #call center hell au #story prompt

[sorry-i-forgot]

I feel like the one question to ask all these anti-god zealots who think Exandria would be better off without the gods, who think that the world needs to be torn down before it can be rebuilt again is, "What makes you think you're capable of doing a better job?"

#critical role #critical role campaign 3 #exandria #bells hells #ashton greymoore #orym of the air ashari #orym #laudna #ashton #bor'dor dog'son #deni$e #prism grimpoppy #prism #like if the all powerful gods couldnt make a better world why do they think they can?? #super delusional and self centered #and the so called better world #is that better for everyone or better for the select few who have a say. #and the people the gods favor #they have done so much good #theyve fought vecna #killed the chroma conclave #destroyed lucien #but i guess if a church is built in your small town that means you have the right ro destroy the entire world order #i dont like the force of religion either but damn #i wish i was there to support orym #poor guy is really all by himself

[27-royal-teas]

drew a tour poster for the lovely @earlgreytea68 in honor of Swan Song officially being published as a book!!! I love the story so much and I’m so proud of them— I wish I could read it. make sure to check that out if you can!!!!!! for this I thought I should keep the original concept of my design for banter and badinage’s art, but I expanded on it— attempted to mature it, in a way. I’m not sure if that came through.

#I hope you like it!!!!! I’ve been looking at it for so long that frankly I feel a bit sick of it so I’m not the best to judge it atm #toby speaks #Toby’s art #swan song #decided ultimately to call Sean’s band System Error bc. why the hell not!! it sounded cool and i kind of thought it fit #i know the poster looks a bit cluttered— sorry about that #also I will get to work on the merch designs asap I’m just a little busy rn — but I’m super excited to start #I have a few ideas already :)) #the words are not centered……. augh #well it’s my own fault for exclusively drawing in pen probably

[starlitangels]

Finally got the chance to listen to yesterday’s audio and my takeaway was Sam saying “intentions” with the Southern accent I’m more used to where the e sounds more like an i and it felt a lil more authentic

That’s all I took away from it lol

#redacted asmr #redacted audio #redacted sam #redacted vincent #redacted spoilers #not really but whatever #I used to work at a call center where I mostly dealt with calls from the South #my accent is very nonregional in terms of an American accent #(that accent actors in movies use? yeah that’s how I sound all the time) #(confused the hell out of people calling into that call center) #(‘where are you from you have NO accent!’) #but those calls I got from the south (mostly Kentucky and Tennessee iirc) had that vowel inflection #Turning the e’s to i’s #that was how I could tell Siren of Siren's Son ASMR was Southern before he ever said it #so Sam saying intintions rather than intentions was like ‘ah yes. there’s the Southern vowels’

[fhear]

"Hell You Call A Dream (HYCAD)" by The Warning live at Pepsi Center WTC ...

#Hell You Call A Dream (HYCAD) by The Warning live at Pepsi Center WTC CDMX 28/10/2023 2160p60

[majesticmagics]

ohhhhhhh i get it now. working 40 hours 5 days a week actually destroys you from the inside out, huh?

#shapes.txt #i wanted to maybe do things today but i can't even do anything besides chilling and eating and watching youtube right now #i've only ever worked part time retail before #and now i'm working in a call center full time #like i'm getting trained now which is good #and now i'm getting paid above minimum wage #but like #my god #i have no free time now #the free time that i technically have is spent recovering from work or thinking about work #and it's going to continue like this #i'm not going to last #i don't think that i can physically handle working full time #ok ok ok ok ok plan: i suffer through hell and get lotsa money #but not for too long #and then once i'm no longer working here #i'll slowly try and find a nice trade job or apprenticeship #idk though!!!!! #i've enjoyed it so far it's just now on the weekend that i'm like ''ugh'' #i think it's because we (the new starters) got an actual taste for it on friday with all the accreditation stuff

[junkandstuff]

I live in middle of nowhere Ohio why the hell was there an earthquake last night

#i was awake and on a discord call when it happened #scared the hell outta me and everyone i was talking to #3.0 earthquake centered like 10 minutes north of me #so not too strong but still sounded like a train hit ny house #my own tag

[jackredfieldwasmyjacob]

i paid the toll for glory (fresh natural orange juice and meals by the sea) in blood, sweat and tears (i got stung like a thousand times by mosquitoes and it was so very hot and so very humid)

#anyways i'm back in madrid #that's kinda the briefing of my experience in valencia this weekend #we just stayed in the area where my sister had the dorm and where the family friends live #so we didn't really go to the center #hell most of the time we were in alboraia which is a different municipality #but anyways. it was fine i guess #but i didn't know about the mosquito tigre (aedes albopictus) - in english it's called forest mosquito or tiger mosquito (like in spanish) #now i most certainly have become acquainted with them #me and my sister got attacked by them throughout a lunch and sobremesa on saturday #now i can barely move my legs 👍 #and my dad just took a picture of the behind of my legs so i could see the damage and there's one with blood. lol #fun stuff #but at least we had orange juice and paella (true paella !!!) and orxata and the beach and family friends

[quick-drawn]

y'all ever had the cops called on you for parking legally, centered AND straight in a parking spot...? yeah — me either. at least not until today.

#✯ — [ ʰᵒʳˢᵉˢ ᶤᶰ ᵗʰᵉ ᵇᵃᶜᵏ ] ⨯ ooc #i drive #a ford transit 250 for work. #it's going to take up 98% of any parking spot i put it in. #lady pulls in #parks at an angle with her front driver side tire on the line #her back passenger tire on the opposite line. she was crooked as hell. #the only spot open in the lot is next to her — wonder why. #now #if there's anything i know how to do #it's how to fuckin' DRIVE. so i say fuck it and park how i usually do. #back in — straight with the lines #probably less than an INCH off center. #now...i can get out because of the horrid angle she parked at. put my door about 3 feet away from her car. #HER door ? less than a foot. but honestly ? not my problem. #i walk into chipotle and immediately get told to move my van. #now.........i did tell her 'you can ASK and i'll think about it.' which could be considered rude #BUT SHE YELLED AT ME AS SOON AS I WALKED INTO THE DOOR. #back and forth ensues #she says “i should call the cops” and i told her “call 'em then.” #and they came. all 6 of them. all told this lady to leave and my van stayed parked where it was. lmao #idk what she thought they were gonna do. but it was funny seeing the look on her face when they refused to tell me to move. #and to watch her squeeze between my van and her car. #i hate the city i work in man... #anyway sorry if y'all read all that. #i accidentally drank a soda after 9:30 so i may be around here for a little bit. #tbd

[flunkyofmalcador]

I just experienced a new piece of capitalist dystopia.

I started a meal service recently. When I got my first box, there were missing items. I sent an email and received one back from someone I'll call Cece.

I was sent a questionnaire from a company called Medallia asking how well Cece's response to me was. Of course I gave a five star rating, both because she was fine and also I know service desk people are usually rewarded for high ratings.

That sent me to the Medallia web site that showed me a picture of Cece (!) and asked if I thought she would be rewarded. The three options were all things. The third was a gift card, which I selected since those are always helpful.

I am horrified for a list of reasons. I should not have to approve or disapprove the performance of a call center worker in order for her to be treated fairly. Rewards should be money, not treats. Capitalists will do anything to keep from paying their workers.

#real life dystopia #Medallia #capitalism is a hell of a drug #we need to support each other #even if it's a call center worker you will never meet #capitalism #labor #labor rights #call centre and support #call center problems #unfair business practices

[the-customer-is-an-asshole]

So in light of all of the system issues we've been having, instead of actually fixing the problem, management has implemented an even worse solution. Member Call Back requests! Basically at the beginning if the call the agent is supposed to ask the caller for a call back number, and if the call drops for whatever reason, the agent is supposed to submit a Member Call Back request, and Leadership is supposed to call the person back and complete the call. Here's why this doesn't work.

It is taking time away from leadership where they could be taking care of things that are much more urgent.

Their solution to THAT was to push that task onto the Acting Team Leads, but it's the same issue. They're stuck calling these people back when they could be doing literally anything else.

We have an entire queue specifically for people who call in who are Spanish speaking so they can speak to an agent who is also Spanish speaking. If a Spanish call drops and no one in leadership on your team is bilingual what the fuck are we supposed to do?

THE PERSON THAT GOT DISCONNECTED IS GONNA CALL US BACK ANYWAY. ONE OF MY AGENTS SUBMITTED A REQUEST AND 5 MINUTES LATER TOLD US TO DISREGARD IT BECAUSE THE PERSON CALLED BACK SO WHAT'S THE FUCKING POINT?

#i hate this so much its POINTLESS #call center hell

[violasmirabiles]

the parents are going up north for a couple of days thank FUCKING god its not enough but i havent been able to be insane in peace since FUCKING october and its . not to sound dramatic but Not Good For My Mental Health which i obviously cant let them know partly cos its not All their fault but also because im (irrationally!!!!!! irrationally) afraid theyll kick me out the second i say anything even remotely negative even jokingly. anyway my grand plan while theyre gone is to lie on couch and stare at ceiling (but, importantly, in the living room and not in my bedroom) and . well translating all the dollars trilogy event fics into finnish probably. insert that celibacy gif but edited so it says unemployed.

#also i will probably look at potential apartments #this is made harder by my shit brain being all 'am i unreasonable for wanting [very reasonable thing] even though i am me*' #* me and specifically me wanting things in general is bad and not allowed how dare i (source: hell brain) #(also bear in mind whenever i move out i dont want to move again in a Very long time to in ideal case ever. hate moving) #(i dont need a Lot i just want. my bed in a Properly Separate space from my living room. a space to call my own) #(back when i lived in turku the apartment had an alcove that literally only fit my bed. there were shelves above my bed & a few closets too #(couldnt even open all the closet doors properly but honestly thats the sort of Separate Space For My Bed that i mean) #(also there has to be enough space for a washing machine in the bathroom or i Will die) #(none of this is Unreasonable really) #(i dont have to live close to the city center i need a grocery store within walking distance & a bus and or tram stop close by) #(WHYYYYY is my brain playing this hell game here im having a shit time as is)

[fitzrove]

the duality of writing about an event and at the same time wanting to bite everyone else writing about the same event in pop history books and sensationalizing news articles that only exist for clicks/money/clout

#yes its about mayerling #i mean someone would probably think it's disrespectful to write inappropriate fanfic about the event but?? i'm not making money off of it #i think what irks me about a lot of pop history is that people act like they're uncovering some secret truth when actually the truth was #uncovered by german austrian academic historian brigitte hamann in the 1980s #and people are STILL so deeply WEIRD about suicide and mental illness and it makes me sick #crown prince rudolf can't read your weird news articles but depressed and suicidal people living today can :///// #idk one finnish newspaper had an article published as part of a series called 'weird deaths' with like a bloody ghost logo on it and?? #can you not #the framing is so weird #one thing i love about elisabeth the musical above all else is that it has this deconstructive critical take and ADMITS WITHIN THE WORK #ITSELF that it's just one story that might be completely made up #and it treats the figures it depicts without sensationalizing them #hell michael kunze even said in one faq answer that you're supposed to despise lucheni oajdjhhsj but the actors make him too compelling #yes i'm out here defending a dead white man who would've probably called me slurs if he knew i existed XD #or like derogatory terms associated with women who are doing other things than laughing and singing and whose lives don't center around him

[fhear]

The Warning - "Hell You Call A Dream" Live from Pepsi Center CDMX

#The Warning - Hell You Call A Dream Live from Pepsi Center CDMX

[arachnerd-8-legs]

24/7 call center operator

#original character #rkgk #'you just described hell' - someone in a server when i showed this to them #its funny how it drove different ppl in completely different servers to lament for the call center experience #arachart #arachocs #drawpile #claudia the ever present