At AI Research Company ROSS, A New Stage of Transparency and Engagement
Was this the same ROSS Intelligence that I’d wondered and speculated about?
For years, the artificial-intelligence legal research company maintained a shroud of secrecy around its product. Sure, they talked about it plenty. They garnered lots of media coverage. And CEO Andrew Arruda was a ubiquitous presence at legal conferences, touting the future of AI in law.
But when it came to seeing the product, that was another story. I’d pestered Arruda for years to let me review it, without success. At a conference of law librarians two years ago, Arruda was called out during a panel for his company’s lack of transparency. Surely somebody must have been seeing ROSS, because law firms were reportedly buying it. But, if so, I had trouble finding them.
Now here I was, on Thursday and Friday last week, sitting in ROSS’s Toronto research and development office, with unfettered access to its entire engineering and design teams. I was given detailed demonstrations of the product’s inner workings. I was invited to sit in on engineering and UX team meetings. I was encouraged to ask any question I wanted, of anyone I wanted to ask it.
And that shroud of secrecy around its product? ROSS had shredded it. In June, without fanfare, ROSS quietly changed its website to offer free trials of its product to anyone. The product that had been treated as if it were a state secret was now open to everyone for a 14-day free trial, without requiring even a credit card.
So what is going on here? The answer to that question starts with a look back at the company’s history.
A Rapid Rise
ROSS began in 2014 at the University of Toronto as a student-built entrant in a cognitive-computing competition staged by IBM to develop applications for its Watson computer – then famous for having won Jeopardy! ROSS’s prototype won the UT competition, earning them a write-up on the front page of The Globe and Mail – which touted ROSS as the future junior associate at Bay Street law firms – and serving as a springboard for the company’s rapid acceleration.
At the time, the oldest of the three founders, CEO Arruda, a University of Saskatchewan law graduate who was then articling at a Toronto law firm, was 25. The youngest, Jimoh Ovbiagele, a computer scientist who is now the company’s CTO, was 21. The third, Pargles Dall’Oglio, also a computer scientist, was a bit younger than Arruda.
Sitting in on a meeting of the ROSS UX team.
ROSS went on to compete in IBM’s national competition in 2015 as the only non-U.S. college team. Although it came in second, its momentum was already established, further fueled by a series of click-bait headlines touting ROSS as the robot lawyer of the future.
Soon, the founders were invited to Silicon Valley to participate in the prestigious Y-Combinator startup incubator. Denton’s NextLaw Labs made ROSS one of its earliest investments. In 2015, they secured $4.3 million in seed funding and then, two years later, another $8.7 million in Series A funding. In 2017, Forbes named the three founders to its “30 Under 30.”
But over the past year, it had seemed to me that ROSS had gone quiet. Not literally, of course. But no longer was its formerly globetrotting CEO a presence at every legal conference. The company put out little in the way of news or announcements. Even the company’s social media presence seemed more restrained.
Then came the call from Arruda, inviting me to Toronto, and resulting in my visit there last week.
A Period of Refocusing
In Toronto, what quickly became clear to me was that the last year had been a period of refocusing and refinement for ROSS. It was a period that reflected, it seemed to me, a new stage of maturity for this still-young company.
The period started almost exactly a year ago with the announcement of the “new ROSS,” which marked the first time the legal research platform included cases from all federal and state courts and all practice areas. ROSS’s first U.S. prototype covered only bankruptcy cases, and as it had added other practice areas, it required users to choose one before submitting a query. With the new ROSS, users no longer had to choose.
While that “new ROSS” marked a turning point, it was not an end point. CTO Ovbiagele said they have worked hard to deliver a better legal research experience. Through the use of natural language processing and machine learning, they have developed a product that turns the research workflow on its head, he said, allowing lawyers to ask complex questions using natural language and get results that are highly on point.
“Legal research platforms have trained lawyers to start with broad results and then narrow them down,” Ovbiagele said. “We say, what if we brought you right to the decision on point, and then you can widen out your research from there.”
In pursuit of that goal, the last year has yielded several significant developments for the company:
ROSS refined its research product to the point where it was ready to show it to the world and let users decide whether it does – as the ROSS people adamantly maintain – deliver more focused results than other research platforms.
ROSS brought on Stergios Anastasiadis, the former director of engineering at Shopify and engineering manager at Google, as its head of engineering to lead further refinement and development of the product.
ROSS refocused its marketing efforts away from larger firms, where it has long targeted its sales, to solo and small firms.
ROSS introduced transparent, no-obligation monthly pricing, so that users are not tied to long-term subscription contracts. “Pay for the months you need us, then don’t pay for the months you don’t,” Arruda said.
The capstone to all this came last month with the announcement that Jack Newton, cofounder and CEO of practice management company Clio, had joined the ROSS board of directors. Newton is highly regarded in the legal tech world, not just for what he and cofounder Rian Gauvreau accomplished over the last decade in starting and building Clio, but also as a mentor and advisor to other startups.
A More Mature Company
For the three founders once featured in Forbes “30 Under 30,” the year brought one other milestone. CEO Arruda, the oldest of the three, himself turned 30. While symbolically notable, it also underscores the fact that these three once-inexperienced founders have now been at this for five years. They have matured, and so has their company.
In fact, Arruda told me last week, those early years were stressful for them. The founders had a vision to use AI to make legal research more affordable. But they had no experience in what it took to be entrepreneurs or to build a company.
Recording a LawNext episode with founders Arruda and Ovbiagele.
On top of that, because ROSS was one of the earliest companies to focus on AI in legal research, there was no playbook on how to build its product. Although they developed their prototype on Watson, they built their commercial product from scratch. And they did so even as they were already caught up in the glare of media and investor attention.
“It was a huge challenge for us to build it from scratch,” Arruda said. “We were experimenting and innovating under the spotlights, because we had a lot of media attention.”
That explained the secrecy around the product, Arruda told me. They truly thought they were building something unique, and they feared that a competitor would steal it out from under them. So they kept the product close to the vest, until they reached the point where they were confident that it was ready.
Arruda also confirmed my perception that he had scaled back his public speaking over the past year. He did it in part to open opportunities for others in the company to speak, he said. But he also felt the need to focus more of his time and attention on being CEO and managing the day-to-day operations of his growing company, which has a sales and marketing office in San Francisco in addition to the Toronto R&D office.
There is no better way to get the pulse of a company than to move past its executives and marketers and meet with the people who actually design, build and service the product. Over the course of multiple conversations last week, one point became clear to me. Those on the ROSS team truly believe they have created a better legal research tool. And they are not satisfied with stopping there. They have a vision of a product that does not just deliver better results, but that will someday also help lawyers make better sense of those results.
Due largely to AI, legal research is becoming one of the most vital and competitive markets in legal technology. Whereas ROSS was one of the first to tout its use of natural language processing and machine learning, now many others do. Going forward, the biggest challenge facing ROSS will be to stand out in a somewhat crowded field and win market share from long-entrenched rivals.
But in Toronto last week, it seemed clear to me that ROSS has entered a new, more mature phase in its growth, one marked by transparency around its product and pricing and engagement with its customers. My presence there was evidence of that. In the legal research market, that approach makes a lot of sense.
After all, the best measure of a research product is the results it delivers. By lifting the shroud and inviting anyone to try its service for free, ROSS is declaring itself ready for the challenge.
(BTW: Watch for a forthcoming LawNext episode recorded with Arruda and Ovbiagele last week, as well as for my review of the ROSS research platform.)
(Full disclosure: ROSS is reimbursing me for the air and hotel expenses I incurred in traveling from Boston to Toronto.)
from Law and Politics https://www.lawsitesblog.com/2019/07/at-ai-research-company-ross-a-new-stage-of-transparency-and-engagement.html
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Can you buy life insurance on anyone? I mean could you buy life insurance on everyone in the nursing homes, then collect the reward? Or quickly buy life insurance on hospitol patients?""
Cavity/No Health Insurance?
So my tooth is freaking killing me, ouch pain....but my problem is i currently don't have dental insurance. Does anyone know on average how much it would cost to go to the dentist to have a cavity fixed with out insurance? HELP!""
Car insurance?
My car got stolen on friday night,i had my partner down as a named driver ,but i didnt relise he had 3 points on his license and i didnt tell the insurance company ,now they have asked for both license`s to be sent in, im the main policy holder would this affect the claim thanks any advise""
Do I need car insurance if I drive on a learner's permit with a parent?
Also, do I need car insurance if I drive with a driver's license and with a parent. Also, this car is not mine, it is my parents.""
Car insurance price?
any 17 year old drivers (males) wanna tell me the price of your car insurance? and the car you own? Cheers!
""Need some advice, about speeding ticket please? No negative opinions please?""
Well I got a speeding ticket on my bike, my first one in 3 years. But thing is I don't have a License or insurance (don't bother, I just never wanted to even bother with the long lines at dmv) and no I'd in possession. So I got a 1200 ticket and I refuse to sell my bike,(yeah they didn't impound it, I'm OK, USA by the way). So any way I can get it reduced? Insurance costs the most. So is could I could the insurance and DL part waived if I got the paperwork?""
How much would extra would i pay for another car on my policy?
I currently own 2 cars and am looking to buy another one. It is a 99 crown vic police int P71. I dont want collision or anything extra, i want the lowest insurance policy that i can get. Im taking that, that would be a liability only policy, am i correct? If not what kind of policy do i ask for? Also, how much more a month would this cost? No one will steal it because its a former cop car, but you couldnt tell and i doubt i will reck it.""
What does it mean when you take the 6 mos. payment option on a car insurance rate?
Im about to buy a car, and the insurance is $1,500, and the 6 month payment plan with $500 down payment, puts me at $200/mo. Does my insurance end after the 6 mos., or does it end after 1 year? how long is it good for? It's Esurance and Geico that I have been looking into.""
""Moved out of state, Can I still be on my parent's car insurance?""
I just graduated college and moved to California. I bought a new car in Iowa before I left and my parents cosigned the loan. We registered the car in Iowa, saying my name first or my father. Since then, they have brought the car out here. Am I able to stay on my parents insurance (Farm Bureau) even though I am no longer a resident of Iowa or their house? Also, am I required to register the vehicle in California even though he is on the loan and the current provider of insurance?""
""I want to purchase a nice USED car, but I want insurance from out of state? How can I get that?
I want to buy a car directly from the seller and a good running car and I want to be insured out of state. I have a few questions: 1. What is the best and cheapest insurance I can go for? 2. How can I get out of state insurance? 3. What type of used car that you highly recommend me to by?
Could affordable government health insurance help stimulate the economy?
Services like water treatment, police, fire departments, and schools are supported by taxpayers dollars because it saves money in the private sector in the long run. Affordable government health insurance may also saves families thousands in expenses each year, giving them more money to spend in the general economy. Would this not be a way to help stimulate the economy?""
Car insurance in Florida....?
Ok i will be 18 in like 10 days. I am a male and have had my license for about 4 months. I am currently paying about 270 a month for my insurance. This is on my parents policy. Does Anyone know any cheaper insurance (me on my own policy)? Please help. I do not need full coverage. I have a 96 mazda already paid off. I just want basic. Please help.
Finding a good auto insurance in denver?
i am moving to denver next month and my auto insurance is about to expire in a month, right now have usaa insurance and there premium goes up to 132$ per month, i tried esurance is cheaper than what i pay now (82$ per month). what are some trustable compnaies to go with in a big city like denver. i have a 2008 honda crv and hubby drives 01 nissan altima. what are the coverage limitations in denver and what will be a reasonable coverage to get. nissan is paid off.""
Challenge California Cheap car insurance quotes zip 95925
Challenge California Cheap car insurance quotes zip 95925
What is a cheap motorcycle insurance company for a srteet bike?
What is a cheap motorcycle insurance company for a srteet bike?
How much will my insurance go up with my speeding ticket?
First of all i know this question has been posted times before but i would like to use my information in this. I was going 29over the speed limit on a highway not near a school zone. This is my first ticket. The ticket costs $131. Would my insuance go up a lot? any? I appreciate any help. Thanks.
Question about car insurance?
I called up my car insurers the otger day to change my circumstances (Recently become unemployed) and they proceeded to tell me that car insurance is more expensive if you don't have a job, why is this and how in gods name is that fair, surely if anything car insurance should be cheaper for those who struggle to pay bills as it is, instead of increasingthe bloody premium, I was lucky enough to have the charge waved however how the hell are people on benifits expected to afford to run there cars? Lol really they are just making it harder to find work due to only being able to find jobs locally, is it just me or does this sound unfair?""
Multiple auro insurance for vehicles in different states?
Me and my fiancee are relocating to different states for new job. I am moving to south Carolina and she is moving to san diego, California. We have multiple vehicle insurance discount now. If we move is it better to register both vehicles in one state to save on insurance , title and registration. I heard it is expensive to register vehicles in california. Can I register the vehicle in my name in south carolina. she is going to be there working at UCSD and the stay is temporary (max 2 years) or is it against the law?""
Lapse in coverage on auto insurance?
I let my coverage for my motorcycle lapse for 4 days. I am insured through progressive. How will this effect me?
Are rates for disability insurance different in different states?
To clarify: I own Guardian own-occupation disability insurance, which was initiated in California. Given a recent income increase, I am eligible to exercise a rider to increase my disability coverage. Are my premiums going to go up a different amount if I increase my coverage through my agent in CA than if I increase it through a different agent, say, in Ohio? Are these riders and insurance premiums nationally uniform for personal disability insurance plans through Guardian?""
Moped insurance?
I'm 16 and I'm wanting to get a moped. Does the law require that you carry insurance on mopeds? Thanks.
Ive been looking into pet insurance and Im a bit confused.?
Ive been looking into pet insurance and Im a bit confused. When it says: wellness exam (split between two visits per year) $40 vaccinations $30 heartworm test $25 fecal test $15 deworming $20 microchip $20 flea and/or heartworm preventive $50 blood screen or x-ray or EKG $50 Is the dollar amount the price the insurance pays all year or per visit?
Baby insurance?
what a cheap and reliable baby insurance? any advice? my sons a month old
Car insurance question?
Okay, I'm 18 and I've been driving for over a year now. I was wondering if my car insurance payments will decrease because I've been a good driver. I currently pay $275 a month for my mother and I. Anyone know if my payments will decrease and if so by about how much? Oh yeah, I live in southern California if that means anything. Any help would be greatly appreciated.""
Cheap NY auto insurance ?
hi there, i plan on buying a car soon but im a new driver and i have no one else to help me insure a car so i have no choice but to insure it on my own. I've checked and looked around geico, state farm, all state, and they were all to expensive, anywhere from 5-6k to insure the car for a year (way to expensive). So do any of you guys know any NY auto insurance companies that are affordable? Thanks""
Why are liberals comparing health insurance with car insurance?
When has the government forced people to drive or buy cars? The best way to avoid car insurance is by not owning a car, but with Obamacare if I refuse his wonderful medical care I get fined. I don't understand liberals, first they complain about the big bad pharmaceutical companies, but now they are cheering a law that forces people to buy insurance from those same companies. What if the companies can't afford to give everyones insurance? will Obama bail the out with borrowed money...again?""
What is the best way to get an insurance company to pay you what a car is worth?
My son was rear ended at a high rate of speed. He was pushed 6 feet into the car in front of him. The guy had to really be moving when he hit my son. He was driving a 1999 Chevy Lumina LS. The blue book value according to NADA is $5000. It only had 78,000 miles on the car. No rust on the body and overall in excellent shape. The insurance company offered me $3600 for the car. I can NOT find a replacement car in that shape for that price...""
What is the average collision deductible on insurance for a 2005 leased vehicle?
i'm trying to determine whether i need a big deductible or not, this determines whether i stick with geico or move to the cheaper esurance""
Any reccomendations for a good dental insurance??
i have health insurance through my job, but they do not offer dental.""
Do you know of a good health insurance plan?
I need to find a plan that is affordable outside a group plan or is there a group plan available to me? I do not want the discount card type of plan I want an actual insurance policy accepted by many doctors and hospitals. 80/20 coverage is great with annual deductible choices.
How much health insurance in Alberta and Car insurance?
Hello, I'm planning on moving to Canmore, AB after I'm done school and I'm just wondering how much Health insurance is monthly and how much car insurance is monthly? I would be very greatful if someone could help me out here :) and if you know anymore details about this kind of thing that would be great also! Thank you! xo""
I want to make sure the insurance isn't too much when I start riding a motorbike- how do I get a quote?
How do I get a quote from the insurance company exactly? I guess I just call them up... but what sort of things will I need to be able to tell them?
""How does car insurance in Ontario, Canada work if deductibles are involved?""
Maybe I'm missing something here, but the way it's been explained to me is this: I've got a $500 deductible on my policy. If someone backs into my parked car, this will be deducted from the payout I get for repairs. OK, let's say the damages amount to $900. That would mean that because of MY $500 deductible, the payout to me would be $400. I'd have to pay the other $500 out of pocket to repair my car. The insurance company would then reclaim that $400 from the other guy's insurance company. Now, if the other guy also has a $500 deductible (very likely), then he'd have to pay $400 out of pocket. That seems wacked to me. Someone damages my car, and he has to pay LESS than I do for the damages. Am I missing something?""
How much will my car insurance be? 17 year old male?
I have been waiting forever to hear back from the insurance company with my quote and it got me curious on how much the average is for a 17 year old male who does not have the best grades but has a clean record and never been in any sort of trouble. I understand you cant know this from just guessing but I was just looking for some estimates so I had an idea on how much to safe for. Thank you to who ever answers!
Why am I having so much trouble finding Health Insurance?
I am 51, just retired from 25 year career, have a 17 yr old son, I am taking a year off before I get back to the grind. I thought it would be fairly simple to buy a private health insurance for my son & I - we're healthy people. We get a quote, move on a little, then find out they want 100 to 150 dollars more a month than the original quote. This is honestly one of the hardest things I have ever done. Does anyone, please, have a tip or two to help me get affordable health insurance.""
Would it be the cheapest sports car for a teen?
Yes I know insurance is not cheap for 16 year olds but I saw the 4 cheapest sports cars to insure I saw a pontiac solstic and a mazda mx5 would these 2 be the cheapest for me to drive then if there the cheapest sports cars to insure I will be 16 soon and I live in nebraska
Why do people say car insurance will be more expensive if you get a new car?
i have a ford taurus 1996 and i just ran a quote with the same insurance company am with now which is Geico for a 2011 Ford Taurus SHO and surprisingly the Ford Taurus SHO 2011 was cheaper by $200
Which car insurance companies insure electric cars?
My insurance company will not insure electric cars. Which will?
Can i park at my aunts to get... a good price on the car insurance?
The insurance is double the amount for cars in my area compared to my aunt who lives at the other side of the town, can i park at hers to get good price on the insurance..?""
Challenge California Cheap car insurance quotes zip 95925
Challenge California Cheap car insurance quotes zip 95925
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