#the delivery app orders

[life-of-eris]

I just did some quick math and the motherfuckers I work for pay me literally exactly enough so that I don't qualify for medicaid. Bastards.

#life of eris #work update #real asshole behavior honestly #considering the manager #not the owner the manager #told us unprompted that he was going to make a payment of nearly 100k on something is january #this bitch has 100k to drop as an expected expense and he isnt worried about it #meanwhile the girl who trained me was deciding between groceries and carpooling or gas and only eating at work this month #i hate it here #i processed literally a dozen orders that cost more than my daily pay #that doesnt count all the others that were almost there #all the sit-in customers #the delivery app orders #we bring in enough to pay all the workers decent money #but gods fucking forbid the owners have to live in a slightly less fancy house #fuck #like this pay level seems specifically designed to keep us struggling #cant afford healthcare don't qualify for assistance cant pay a mortgage and rent requires housemates #they take 5 dollars for food even if we dont eat it and the owners wife wont let us take it home if she catches us #i need this job so i cant say shit about it #and i cant burn the bridge when i leave because its a very well-liled place and if they tell my next employer i have an attitude #it could seriously jeopardize my chances of getting hired somewhere else #evil fucking behavior frankly

[stellaralignment]

After reading @kira-serialfaggot 's post about inaccessible menus and @butterfly-sapphire post about non-customizable menus figured I now had sufficient excuse to rant about how I hate how every big restaurant's ""solution"" to these two problems is somehow always the worst fucking app I've ever had to use in my life.

So, to clarify real quick. I agree with both previous posts. Places that serve food should have their menu easily accessible somewhere if they have an online presence, and places that let you customize your order need to have that as a feature of any digital ordering solution they implement. Good? Good.

So, a lot of places I've seen (Wendys, Taco Bell, and McDonald to name a few) Have tried to get around how fucking horrible the DD app itself is by making their own apps with DD integration for the actual ordering/serving of delivery orders. Great, this lets them provide their own menu customization options, serve discounts/coupons, and generally have more control over the user experience. Fantastic. As a bonus, this usually also allows you to just look at the menu whenever you want.

Small issue. All of these apps were written by the worst fucking programmers I have ever witnessed in my life. I havn't gotten angry enough to de-compile or try to reverse engineer one yet, but my user experience has been so consistently bad and I've encountered issues that, as a software engineer, I honestly could not tell you how fucked their system has to be in order to allow that to happen.

Allow me to tell you the worst of these. I'm trying to order delivery from a store. It's late, like 7pm, but I know the place is open till 10. I can confirm this on their website (I do later for reasons that will become apparent) and google maps. So I punch in my address, make my order, and go to checkout. Unfortunately, the app tells me "Your payment method failed. Please select a new method and try again". Which was odd, but not unimaginable. I've had issues with my bank in the past. So I swap cards and try again, thinking nothing of it.

Except, my other card doesn't work either. Nor does using PayPal, or Google Pay, or any of the other payment options I tried. I'm getting desperate. I buy some games on steam just to make sure some of these are working, which they are. I was worried, but now that I've confirmed all my money hasn't been siphoned away somehow, I'm just confused and getting annoyed.

So I start going insane. I buy digital gift cards from several different sites and try using them. No dice, payment failed. I try using the website instead of the app, on my phone and PC. Payment failed. I boot up an android studio instance with a brand new virtual phone, install the app on it, and try to order. Again. Payment failed.

I'm starting to wonder if their servers are just completely down. A friend in a different state can order with no problems. A friend in the same town can order with no fanfare.

But my roommates can't. They have the same issue

Payment failed.

So. I'm going insane. I've now spent almost 3 hours attempting to order food, and I'm starving. It is at this point that my anger finally overcomes my social anxiety, and I do the one thing I never thought I'd do.

I call the store in question.

Now, in all of this there was one crucial mistake I made. See, that friend in the same town? Lived on the other side of town. And there's 2 different stores of this franchise in town. We didn't control for this, because the app doesn't let you pick a store anyways when doing delivery. It's hard locked to whatever one is closest, which isn't a terrible thing to do. You need to get the delivery address anyways, and you know where all your store are, so it cuts out a step for me. But having to choose a store might've clued us in to what was going wrong.

Because the store? Was closed. Not just closed, like mega closed. It was being shut down. It hadn't been open for two weeks, and would never be open again. The order was failing because they'd already taken all the computer systems out, and it couldn't confirm to have received the order.

So there was nothing wrong with the payment. Literally nothing I could have done about this. I am just barred completely from ordering because the app defaults to the nearest location for orders, and my nearest location didn't exist anymore.

And you'd think that there would be some way to communicate this to the user when making the app. But for reasons I can only assume are profit motivated (Though I have no idea how the fuck this is more efficient/profitable), the app just defaults to saying the payment failed.

Now, I wouldn't be this mad if this was just "oops edge case lol" where I suffered the unfortunate consequences of some procrastinator forgetting to do the thing that removes stores from the database. Unfortunate but not really anyone I can blame for it. But no. This is just the most extreme example, and it's not even confined to the one app.

Almost every single app like this I've used defaults to saying the payment failed and to try a new payment method when anything goes wrong. No drivers out on DoorDash to actually move the order? Payment failed. You're trying to order a seasonal item that got dropped today? Payment failed. The companies servers actually are down? Payment failed. You're not connected to wi-fi like an idiot and there's actually something you can do to fix the issue that's not related to payment whatsoever? Payment failed.

What the fuck is up with this lazy ass programming? I seriously doubt there's enough technical debt from these apps to justify not having a robust error catching system that communicates with the user what the issue is. By the fucking stars these people love collecting intrusive data, I'm surprised they havn't used this as an excuse to harvest everyone's fucking location at all times and send "error data" back to central.

But just don't tell me my debit card was declined when I'm trying to order a burger and you closed that store two weeks ago.

#journal #rant #i fucking hate food delivery apps #but i'm a poor bitch with no car #and I lived for 3 months off of a BOGO burger coupon once that just never fucking removed itself from my cart even after I ordered #so I continued to cash in on that one coupon for an entire semester #so like don't fix your apps #but don't tell me my fucking bank is broken when you just can't be bothered to update your fuckin store database

[papermonkeyism]

HI ok I gotta ask - your post has made me insanely curious - you mention having cash at hand while waiting for your new card (resourceful) but none of the sources of cash was a bank or ATM.

Where I'm from cash is still used a lot (as we minimum wage workers get paid in cash) and as a result there are multiple ATM's within walking distance at all times and banks no more than 15-20 minutes drive away. Is this... different where you're from? (For context I'm from Africa)

We get paychecks directly to the bank account here, and I usually just pay with my card everywhere I need to, because it's more convenient than having a lot of coins and bills around. While there are ATM machines here (there are several within a walking distance from where I live), you use them with your card, so without having one, I can't get money out of the money withdrawing machine. I don't know how you do it, but without a card I can only get money out of the bank account by (online) bank transfers, and that's pretty hard at grocery store register.

Our bank offices stopped handing out cash several years ago, of which I am still very salty about.

I got some cash from my mom, and I had a handful of coins left over from the last time I had used an ATM a while back, but that's kinda rare for me, since most places accept card.

#I used to have cash savings last year but that was specifically for a tattoo in a studio that preferred cash payments #so I saved up by withdrawing a little bit of money every month to stash in my book shelf #but other than that it's generally easier to not handle cash #but like mobilepay links to the card so I need one to use it #and so does this delivery service app I've used before #linking to a card instead of directly to your bank account is safer #even if it makes it inconvenient if you lose your card #(it is only afterwards that I notice there's an option to close one's card TEMPORARILY in my mobile bank app...) #(but by that time I had already called my bank and terminated the old card and ordered the new one) #(hind sight is great)

[twinkskeletons]

twitter is once again doing doordash discourse and i need to ask do restaurants in america just not have their own delivery guys

#abt half the chinese and indian places around here u can order delivery straight from them no middle man needed #and like. pizza? the most common deliverable food? can’t you order that without a secondary app ? #txt #like ik this isn’t really the point but why is it always doordash

[kittydeliverycomic]

Yes they asked this in a mall food court with a big flashing sign right behind me.

#They were ordering food on an app #They got me a blizzard from the DQ in the mall as a treat... #comics #webcomic #comic #webcomics #indie comics #web comic #original comic #webcomic update #cat #Kitty delivery comic #art #artist #small artist #digital artist #artists on tumblr #art on tumblr #drawing #4koma #digital art

[crimeronan]

customer in an affluent suburb with fuckoff-tall don't-touch-me hedges around his whole-ass house left me a $45 tip on a $30 mcdonalds order last night (MAY have intended $4.50, but doordash covers lost tips, so if it Was a mistake i still make the $45). only noticed after dropping the food that he had both a black lives matter and progress pride flag flying outside his fuckoff-tall don't-touch-me hedges. which immediately changed my entire perspective. dude saved me 2 to 3 more hours of driving income-wise and probably annoys the Everloving Piss out of his affluent suburban HOA-loving neighbors by being loudly obnoxiously leftist and having solidarity with poor people. what a chad

#i didnt even know he tipped until i completed the order #then it told me i made over $50 for the run and i thought the app had glitched LMAO #thanks rich leftist dude youre a real one. #i have NEVER gone to an affluent suburban house like this and gotten a decent tip let alone This #like i'm sure some tip well. i usually work hourly and take low-tip orders in the middle of the night which impacts it #but damn dude sorry for making assumptions about u. i'll die for you now #delivery antics

[nexus-nebulae]

omg i placed a jimmy johns order for the first time using their app and i got a "do you love our app" type popup and i like to be honest, i liked how the app worked compared to others so i clicked "yes" so it would prompt me to leave a review and instead the popup window just said "we love you too!" sobbing

#that was so unexpected but also delightful #most of the time review prompt popups really annoy me bc if im gonna leave a review im gonna leave it on my own terms #and im gonna be honest of course bc they can't improve if i just straight up lie #i only clicked yes on the prompt bc i actually do like how the app works so i figured i might as well write about it #and instead it just gave me a little positivity :) which i also enjoy :) #the local jimmy johns and dominos are like. the greatest #the stores are right next to each other and i think the employees compete on who's the best delivery place #and they always have INSANELY fast delivery like my dominos orders will still be STEAMING when it arrives #and if they're like. even Slightly late. they give you a coupon for your next order #all the drivers are super chill too they're the few delivery people I'm ok with Interacting With to get my food

[salsflore]

everyday i wake up and have to start a new boss challenge called dealing with my mother

#not a single speck of consideration for whether or not i'm busy or tired or sleeping #she doesn't even TRY. the text is too small? ok i'll make it bigger. but wait now she's lazy to read. doesn't even want to try to understan #we had this whole thing yesterday where she was raising her voice at me bc she didn't get that #basically free shipping if products r over $500. our Total (incl. delivery) was $488 and she wanted to add on but i told her no... delivery #is $70. and she wasnt getting me so she was raising her voice like holy shittt not everything has to result in you yelling!!!! #you wake me up when i'm sleeping just to help you. you disturb me when i'm studying omggg girl please.... #i remember her [ why does it say– what transaction? i didn't make any transaction ] the text was literally- #[ no current transaction history ] smth like that like MOTHER???????????? and i think she's been telling my sister i'm complaining abt it #should i die. 1 like i'll do it #power outage started so i'm going to stay in my room and nap until lunch fml #but i have to go out and help my mom with an app thing first bc ofc #she admits shes just not bothered to READ. when it comes to emails or ordering food or anything like ohvm mymgodog #and shes so short tempered fuckkk ?!? #AH. EDIT BC I REMEMBERED. when she got an email today.. her application was rejected #for smth smth. anyways it told her she could login to the website using her birth info. (e.g 1870....) and she was like #u typed something wrong bc why does it say 1870... LIKE MOTHER ITS AN EXAMPELREFKWKSABHAHHHHH #THE EXAMPLE DIDNT EVEN HAVE HER NAME?!?£ #💭 #cw rant #negative

[tadpal]

reblogged the foundational girl+dog posts so that everyone can understand what's going on

#i have made some more choices: #theyre both bi/hes never thought about his gender in his life/shes a former teen star/he inherited a production studio/ #her mom was also a singer/his brother is a lawyer specialising in harassment law/celebrity harassment/ #both their mothers were hounded by press in their final years/arguably were driven to their premature deaths by the media/ #everyone had a stress malfunction when she got into this career/their families are close/he was her mentor figure to watch out for her #when she was young/he wears a usb stick around his neck or clipped to his belt/this is a playlist made by her/they started doing this #the first time he went away on tour after his mothers death/they could switch to pure digital but he likes having the object/ #he has a beloved antique box in his private studio which is just different usb sticks to this same purpose/ #she compalins that it's so impractical and he has to have a special attachment to his music player to listen to it/ #she doesnt stop making them/they delivery app order eachother fancy drinks when they're apart #/the first time they toured cross atlantic they went by boat bc shes scared of flying/his favourite movie is phantom thread #and hes secretly disappointed that she'd never risk poisoning him/shes terrifyed of disease but thinks thats lame so wont ever admit it #tad talks #girl+dog

[haahka]

my first covid experience :")

#i would like to stop being sick now thank you its been all week and ill need a doctors note if i cant go to work on monday #im so MAD I GOT THIS FAR #AND YET #also the grocery delivery app tried to add a bogus 5e on top of my groceries. i counted. so i didnt order them. #but even taking a shower was a task. ibuprofen and corner store it is i guess.

[rohirric-hunter]

Seriously why does DoorDash recommend such completely random tip amounts

#doordash: would you like to tip your dasher $3.50? #me: *squints* #me: *opens calculator app* #*20% of order total is $4.85* #like they couldnt even recommend $4.50? #it wasnt even one of the easy click options. the options were $3 $3.50 and $4 #so then i have to open up the thing and manually type in $4.85 #and all the while the doordash app is assuming im planning on not tipping and guilting me for it #which is fucking rich coming from them #actually i usually tip in cash but i saw one of those posts where some delivery person is flexing about ruining someones food #because they didnt tip through the app and they assumed they werent going to tip at all #and it made me paranoid #i know most people arent like that but it scares me #i really do prefer tipping in cash because these services cant be trusted to pass on the tips #and also i think it should be up to the individual whether or not they want to report the tip as income tbh #anyway back to the point of suggested tip amounts #someone once told me that they went to a bunch of different restaurants and did the math on their pinpads recommended tip amounts #and those werent accurate either #varied whether they were more or less but they were usually not correct #anyway its super easy to figure out how much to tip for yourself #pull up the calculator app on your phone and multiply your order total by 0.2 for 20% #i promise nobody will think youre weird for using a calculator. its super normal

[nudibutch]

anylist single handedly changing my life

#grocery shopping experience improving for the better. fr. #would recommend if its a high energy thing for you to make grocery lists/remember recipes #it has an in app order for pickup/delivery option based on your zipcode ^-^

[foodordering]

Food delivery apps use AI, real-time tracking & strong networks for fast, personalized meals. Discover top strategies for success in this booming food business industry.

#food app development company #food delivery app development #food delivery apps #food ordering app development #on demand food app development

[skunkes]

after a lifetime of having spending anxiety bc im never gonna have a good paying job and need to Save and Hoard Always and Forever for The Inevitable Emergency my sister's "well tomorrow isn't promised so don't spend above your means but also just buy the things you want if you can because why not" philosophy is Getting to me.

Unfortunately the leap has been a big one, getting really close to landing on the complete opposite side of the scale so now its like um okay well why not. Why shouldn't I keep dropping [obscene amount of dollars] on more stickers for my journal.

#talkys #or like. ive never ever ordered by food delivery apps bc its always $50 for a $11 meal but like. im Looking now. #i have no car and likely wont until yrs from now while i keep saving so like. what if i want some yummy food then what. #not completely there yet though bc i hate interacting w others and the possibility of it getting to me Cold or Wrong still puts me off #but still #ykwim.......

[the-kipsabian]

going to the store in this weather will kill me (its like 26 degrees outside, i'd have to carry stuff back). i dont necessarily have to go today, i have food im just out of snacks

i could order something home but i have no extra funds for stuff

help :')

#the app at least has a free delivery sale going on so i would save money but also i dont have 15 bucks to order stuff #i just wanna eat something #ough #night is an absolute mess on main

[just-spacetrash]

🌮

#fighting my hands away from the delivery app like im posessed or something trying not to order a crunchwrap supreme #i need it....... #but its like 13e with the delivery #how is one crunchwrap(NOT EVEN A MEAL JUST THE WRAP) 8.40e????????!! #wolrd is hell #i dont have that kinda money i just want the crunch wrapp :((((((((((( #my post #i was opening the app kind of betting on tacobell being closed already for the night #but it wasnt snd now the temptations..... #lets see if i break or not #i SO deserve it too but alas i got no moneys...