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#to emailing/calling the hotline daily
tanglepelt · 10 months
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Dc x dp idea 84
Jack and Maddie are legit crazy mad scientist.
They moved to amity before jazz was born. Prior to the justice league. Those who didn’t comply when the moved were swiftly taken care of.
All outside new sources come from them amity has only seen what the fentons want.
The Giw were hired by the Fentons. Both are bad. But who would the town rather deal with the shoot first supposed government. Or the wacky Fenton parents.
And how many parents can exactly actively stake out a school. How many times had they been inside the school during the school day.
That is until mr lancer comes into play. Somehow he managed to slip by and entered the town this year. Earning a position of vice principal right under their noses.
He actively promotes Danny doing better. Actually forcing him to do his work and learn.
He takes notes of Danny’s declining health. Falling asleep in class, the bruises and reports the fentons. Only for nothing to happen.
Lancer then takes notes of the eccentric actions of the fentons. The screaming of tearing the ghosts apart. He knows about the truth of the outside world. He knows this would go against the meta human protection acts. So he makes a mental note to contact the proper services of the need arises.
After the events of the town being yoinked into the infinite realms. He finally acts. Sending out an email and call to the justice league hotline. Unbeknownst to him both being stopped by the Fenton parents.
Obviously they plan to deal with him when the time is right.
The only reason he stays is because no other adult seems to care about the kids. He was the only one who event attempted to check in on them during the ghost flu.
He can’t stand by any longer when he sees the two Fenton parents hunting phantom. See them getting skilled shots in. Actively forcing phantom into Danny. But they don’t stop. Still shooting at Danny.
Mr. Lancer watches as Jazz, Sam and Tucker manage to get them away. He ushers them to his car the five hardly manages to make it out. Danny seriously injured.
It’s only then does the phone connect to the justice league helpline.
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atomograd · 6 months
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r/maine Moderator Thread about the Lewiston Shooting.
From the comments:
"State Police Tip phone numbers and hotlines (207) 509-9002 (and) (207) 213-9526"
"Police are looking for a Blue Chevy Suburban with Maine plate 6625ZD."
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"Live developments on Youtube from News Center Maine here.
Information from the original press release and Reddit thread below the cut. Please refer to the updated reblog of this post with victims' fundraisers and more information.
Current Information
10:30 AM Press Release Update
18 people's lives were lost and 13 people were injured in the attack. There are no reports about the victim's identities yet.
Lewiston, Lisbon, Bowdoin continue to follow a shelter in place order.
Mr. Robert Card is considered armed and dangerous, do NOT approach.
If you see anything suspicious, call 911.
You can call 988 for free and confidential counseling.
Information as of 2:00 AM
The next scheduled time for a press release from the Maine State Police is 10:30 AM at Lewinston City Hall.
The shooter has not yet been identified with certainty. However, a person of interest was identified as Robert Card. He is not considered a suspect as of yet. He is considered armed and dangerous and will be brought in for questioning. Do not approach him.
Portland Tactical Team is now on the ground in Lisbon Falls.
Officials have stated they are currently only looking for a single shooter.
A vehicle of interest has been spotted about 8 miles from Lewiston.
At least 16 people have been killed, but counts were reported as high as 22. 50+ people have been injured. It has not yet been reported who the victims are.
Officials have stated they will not announce specific numbers tonight.
The shootings took place at a bowling alley and at Schemengees Bar & Grille Restaurant.
All municipal buildings will be closed on Thursday, and all events cancelled. Many schools will be closed on Thursday as well. All affected individuals will receive a text or email from their school by tomorrow morning.
A reunification centre was set up at Auburn Middle School.
Lewiston is currently under a shelter-in-place order. If you are in Lewiston, please follow all recommended guidelines and stay inside.
Maine State Police
From the Maine State Police, posted Midnight to their Facebook and Twitter.
"Caution to the public.
A shooting incident with multiple casualties has occurred in multiple locations in Lewiston. Police are currently searching for Robert R. Card (04/04/83) of Bowdoin. Card is considered armed and dangerous. If seen people should not approach Card or make contact with him.
The shelter in place order stands in Lewiston. A vehicle of interest was located in Lisbon and we are now also asking residents in Lisbon to shelter in place as law enforcement works in that area to locate Card. We ask anyone who sees anything suspicious to call 911.
For people who have questions about loved ones a reunification centre has been set up at Auburn Middle School which is located at 38 Falcon Drive in Auburn."
Other official/major news sources
Maine State Police: official Facebook, official Twitter
Governor Janet Mills statement: via Facebook
Press-Herald live story: link
Bangor Daily News live story: link
News Center Maine live story: link
The Lewiston Sun Journal: link
Credit to u/daxelkurtz for this information.
Other Information
u/WhatT0Do12 was so kind to provide their post about what comes next after trauma: link
Live scanner in the area: link
Please consider donating blood at the Red Cross tomorrow or when it's safe: link
Please use this thread to respectfully discuss the shooting and remember the victims. Keep the rules in mind and be respectful.
Last updated 10:45"*
* 10:45 AM, EST, October 26, 2023.
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Comparing real companies’ marketing orientation
A product-oriented company is one that focuses on continuously innovating their product in order to draw in customers. A good example of a product-oriented company is Dyson, a household appliance organization. Rather than consider the customer before creating a product, Dyson designed products such as the wireless vacuum and the sleek looking hair dryer that enticed consumers to buy their products. According to their website, Dyson has a customer service hotline that is available for 8 hours and 30 minutes from Monday to Saturday, a Whatsapp number customers can use to chat, and an email address.
A sales-oriented company makes selling their products their top priority. Normally, companies would want to sell a product either through innovation or by consumer demands, but a sales-oriented company isn’t interested in that. These companies aren’t dependent on their product or on consumer satisfaction. They mostly focus on convincing consumers to buy their product. An example of a sales-oriented company would be Acibadem Insurance, an insurance company based in Turkey. While many well-known insurance companies these days put more effort into retaining their customers and improving their customer service, sales are still the lifeblood of the company. Acibadem Insurance brokers will continue to send messages to a potential customer until they either made the sale, or the customer continuously ignores them.
A customer-oriented company heavily focuses on their customers’ wants and needs because they believe it’s linked to company success. Companies that follow this concept more often than not have great customer retention, and highly rated customer service. An example of a customer-oriented company is Nike, the sports apparel brand. Nike tries to appeal to customers and noncustomers alike with their famous ads, using celebrities and popular athletes to draw them in. Nike also has membership benefits, such as free delivery, member rewards, and member products that can appeal to their customers’ wants. The membership also allows members to customize their shoes, which can incentivize customer loyalty. Additionally, Nike stores offer treadmills in some of their locations so the customers can test their shoes out before purchase, which can really assist customers in decision-making. The company also has a robust social media presence, having over 300 social media profiles across popular social media sites (Dereń, 2023). 
A production-oriented company outs much of their focus on producing their products in a cheap and quick fashion. Companies that follow this orientation believe that demand is followed by supply, meaning that they mass produce their products and price them at a low cost, which can rope in customers. Innovation and customer satisfaction aren’t as important to these companies, rather, they create products that are used daily and make sure that production costs aren’t high. An example of a production-oriented company is Burger King, a fast food company. Burger King may have interesting ads that showcase their burgers, but there isn’t much of a variety in choice. Their products also have a low cost, an example being their dollar menu. Their products are also made in a timely, albeit sometimes rushed,  manner, and can sometimes look undesirable to the customer. While they may lack variety, Burger King has some unique ways to reach out to consumers. The company recently started a contest called the Million Dollar Whopper Contest, which asked consumers what they would put on a whopper for a chance to get 1 million dollars. This contest could generate engagement with the brand among customers and noncustomers alike. Burger King also has an app that can gift customers coupons on their birthdays, which can entice customers to buy more from the company, and possibly even strengthen customer loyalty.
Sources:
Dereń, K. (2023) How Effective is Nike’s Social Media Strategy?, brand24. Available at: https://brand24.com/blog/nike-social-media-strategy/ (Accessed: 2024).
N/A, N. (2024) Nike Membership. Available at: https://www.nike.com/membership (Accessed: 2024).
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emergentcounseling · 1 month
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Suicide is Not For Cowards!
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Last week was National Suicide Prevention Week, and it hit me hard, especially when I was reminded that suicide is the third leading cause of death among children and young adults from ages 10 to 24. I thought about all the people I knew who died by suicide, and even though I didn’t know all of them personally, my heart ached for them and their loved ones. Last week alone, I had four individuals tell me they no longer wanted to live. The belief that courage is unwavering is a lie. Courage is wavering; it requires maintenance and hard work. I often hear others say that individuals who die by suicide are cowards, and I used to get annoyed by such comments; now, I take pride in helping such individuals to examine their perspective about suicide.
So many of us stay silent because we know we would be judged and stigmatized by some of the very people who claim to love us if we shared that our daily existence was a fight to stay alive. Yes, life can get hopeless, overwhelming, and traumatic. I too have been in that place where memories of past trauma and life felt overwhelming. The pain was unbearable, and hope seemed like an unlikely miracle. The best, most rational option at that time was to end the suffering by suicide. I commend those who have never considered suicide as an option, and I beg you, please do not judge, for so many fight day by day, minute by minute to stay afloat.
So many do not have the strength, resources or support needed to help them through the pain. Even with the support, it is still difficult to cope. To those who are strong and have never harbored the thought of death by suicide, treat the rest of us how we want to be treated, without judgment, with respect, without stigma, and with kindness.
If you or someone you know is struggling with suicidal thoughts, please, get help! See a therapist, call now, or contact the National Suicide Prevention Hotline-1-800-273-8255!
About Us
We offer individual, family, couples and group counseling.
Our Vision is to normalize trauma, anxiety, depression, PTSD and other mental health disorders as the body’s way of communicating distress, and help our clients heal by teaching them how to tap into their bodies organic intelligence."
Our Services
At Emergent Counseling & Consulting LLC, services are person-centered, culturally sensitive, stigma-free, holistic and strengths-based.
Our services are tailored to meet your needs and help you develop the skills needed to get rid of anxiety and depression, and enhance your quality of life. Our methods are non-invasive, short-term evidenced-based techniques such as Brainspotting, and Emotional Freedom Technique (EFT Tapping), which simple and focused on reducing the intensity of distress associated with anxiety and depression.
Call : 954 533 4828
Home - Emergent Counseling and Consulting
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Emergent Counseling & Consulting LLC | Oakland Park FL
Emergent Counseling & Consulting, LLC
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tanlakarix · 8 months
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What Not to Do On The WhatsApp Business Platform
The WhatsApp Business Platform has been a game-changer for businesses worldwide. The ability to tap into WhatsApp’s potential audience of over 2 billion people, most of whom use the app daily, has opened a whole new universe of possibilities for brands who want to reach out and engage their customers, offer real-time support, and sell products and services.
But while getting a WhatsApp business account for your business might be a straightforward process, the dynamics of succeeding on the platform require a lot of planning and attention to detail.
Today, we will talk about some of the most common pitfalls of using WhatsApp for your business. As you will come to see, offering a great customer experience over WhatsApp is often a question of what NOT to do.
What not to do on the WhatsApp Business Platform
1. Don’t spam people
This is the prime directive of WhatsApp Quality Based Marketing – do not send people information or offers they don’t need or didn’t ask for. If they initiate a conversation with you, you can use the 24-hour conversation window to share any relevant offers, or promotional content or cross-sell something they may be interested in.
WhatsApp’s Quality-Based Marketing guidelines clearly state that it is a good practice to make users go through an unambiguous opt-in process where they explicitly agree to receive marketing communication from your business.
If you start sending unsolicited WhatsApp promotional messages en masse, you will most likely get marked as spam by a significant portion of your potential audience. This will reduce the quality score of your account, leading to issues with the deliverability of your messages and in some cases, getting your account banned altogether. Make sure you also use your WhatsApp channel to send important notifications, and updates and initiate conversations with your customers to provide some actual value.
You should also have a clear way for people to opt out of some or all messaging from your business and honor opt-out requests when you receive them.
2. Don’t set the wrong expectations
While the option to reach your business over WhatsApp is a great value-add for your customers, make sure that you communicate clearly what your WhatsApp channel is going to be used for.
Are you going to use the channel as a 24/7 hotline? Can customers expect to receive any special coupon codes or discounts over WhatsApp? Can customers find and buy products you are selling over a chat conversation? Can customers call your WhatsApp number if they have any support queries? Will they occasionally receive promotional offers from you if they opt-in?
Map out your use cases beforehand and make sure you don’t overpromise and underdeliver.
3. Promote gambling, drugs, adult, or other restricted products
WhatsApp has strict content guidelines that are aimed at making the overall experience of using the app better for all its users. One of the main ways this is enforced is by disallowing certain business verticals from using the WhatsApp Business platform.
Verticals that are prohibited include.
Adult content
Alcohol products
Tobacco and its derivatives
Dating or relationship offers
Animal sales
Any type of weapons/ammo or defense-related content
4. Don’t send too many emojis
Emojis are like hot sauce – they are best used in moderation and only when they enhance the impact of the message you want to send out.
Using the odd emoji to convey a tone (happy/excited) or underscore a call to action (e.g., call/email emojis) is fine. Just make sure you don’t go overboard. Our rule of thumb recommendation would be to use 4 or fewer emojis if possible.
5. Don’t make spelling and grammatical mistakes
Let’s say you were reading the brochure for a financial advisory business, but the whole text was formatted weirdly. Or maybe you receive a free-form message from the business that wants you to entrust them with your finances, but every paragraph is filled with glaring spelling mistakes. Would the grammatical snafus make you more likely to sign on as a customer of the said business? Probably not.
Bad grammar and spelling can get your message templates rejected by WhatsApp outright. But even if they aren’t, it will hurt your chances of being taken seriously by the people you reach out to.
Make sure you double and triple-check for any grammatical issues before you send out any messages to your customers.
6. Don’t make it unclear what the user needs to do next after reading your message
So, let’s say you have crafted the perfect promotional message that both represents an emotion you’re going for and aligns with your brand voice. However, if you don’t include a clear call-to-action (or include too many) you are going to dramatically reduce your chances of conversion.
Do you want your users to call you after they read the message? Is there a PDF you would like them to download? Should they visit a certain page on your website? Let them know.
Always include a clear call-to-action at the end of your messages when appropriate and include Quick Reply buttons to enhance the overall customer experience.
7. Don’t misuse user data
As we have established, you need to comply with WhatsApp guidelines and other regulations that may apply according to the law of the land when collecting user data such as phone numbers, addresses, behavioral data, etc. Don’t ask people to share other sensitive information such as account numbers, social security information, or card details.
Make sure the only time you use this data is when you are providing contextual support to them within the context of your WhatsApp conversation. You are not allowed to share information that one customer may have divulged to you with a different customer you are chatting with.
The WhatsApp Business Platform is meant to drive higher-quality conversations between businesses and their customers. By steering clear of the mistakes, we have outlined above, you will automatically set yourself way ahead of most of your peers.
If you would like to improve your WhatsApp marketing even further and learn some more insider tips, make sure you bookmark the Karix blog and read through the other detailed articles we have on this topic!
For More Info:
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wiltedsunrise · 9 months
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sobbing… this is. literally nightmare situation JGKDH the more i like. think abt it. i think i fully checked out during one last phone call hgkdh bc like yeah the resulting reactions were very ooc for me personally 💔 and like during this one call they called me griffin and that made me sooooo so uncomfortable so. knowing i was fixated on anger i could probably say that was david and it was like. before id fuuuully lost contact w the system
bc that i genuinely did!! id had no idea!!!
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anyways that call was like hgkdh aaaaaaaaaa
theyd needed a sudden like st loa bc of an unnamed family emergency. right when Hell House OCD Nightmare Apartment piqued. in trauma. we hadnt met in two weeks and i know david at that point was the only one capable of like fronting and had been for weeks due to The aunt and uncle situation. and so he like weathered new job hell job and then Hell House. and gradually used emails more bc i secretly cofronted during his one (1) session w grant and he was like. entirely unhelpful hkghd gave just enough of a reply to not require additional prodding but nothing that would facilitate like actual therapeutic progress. anyways he I Guess felt at that point more comfortable emailing. bc grant and i had long since established that i could keep a therapeutic diary via email and they did not have to read it but they could not respond.
so i later looked back and reviewed my send folder and saw 💔 he. very very graphically described The Bug Trauma. and grant also has ocd so like yeah i was instantly worried id caused that family emergency. denied it real real hard!!!! eventually talked myself out of it.
then they. finally. said theyd call me on monday to schedule our appt. they called at five pm and we were so unwell that wed literally been woken by the call 💔 so we checked in and scheduled a session a week out. an hour later, called back asking to be set up with someone else.
mentioned calling hotlines daily.
and. and i heard them. i heard them. anytime im doing well for too long i suddenly remember those sounds and i. i can never. ever. forget them. i so sincerely just want to talk to them because like good lord shared trauma with your therapist is indeed a nightmare scenario and i really should not know that id triggered them. and they were really quiet so i do not think they knew i could hear but. i could. and i immediately. checked out.
looking back i can tell that finn took over bc they were prominent in chats hgkdh they frequently cofront w david so they both talked to modern path but then finn figured it out bc they saw those clues plus realized grant was real real slow in seeing our request to reschedule. bc emails were triggering. sooooo. they checked out too and then it was just david.
and. well.
more trauma yay!!!!!! good lord.
i feel sosososo bad but. yeah i. i genuinely. i dont know how to move past this without like talking to grant you know hgkhd i point blank should not know this and that call was traumatic hgldh its. man. man.
i should go eat hkghd last night i panicked bc i was fixating on that memory and nicks “ruptured beyond repair” so aaaaa
tomorrow i will.. ask… to not work the next six days with only one day off bc. good lord i genuinely cannot handle that. im hglfh well im getting better at handling this but jlghd ive worked through like. the bulk of it right. now im just left with the core of the trauma which is the hardest to address 💔 but luca the therapist grant recommended and w whom we apparently had a consult. which i do not remember bc again i checked out and was cut off from the system so i remember zero things 💔 well they keep saying i need iop without reading any of my emails which is deeply frustrating bc theyre all really positive you know jgkdh just bc i talk a lot and just bc i have bipolar — MANAGED BIPOLAR at least by me griffin — does not mean i need iop hgkdh they were also like oh i was under the impression u didnt want to work together despite my REPEATEDLY EXPLICITLY ASKING FOR THEIR HELP 💔💔💔 id said u could take ur time reading and replying and then they like
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like. dude. hgkdhgldb
they havent responded so i sent a follow up just now and. hgkshlghd mentioned my hearing grant bc. yeah. Yeah. shared trauma 💔💔💔
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WHAT IS KENTUCKY ELDER ABUSE LAW?
WHAT IS KENTUCKY ELDER ABUSE LAW?
Breen & Williford, Injury Lawyers regularly assists Kentucky families whose elderly loved ones have been injured by neglect and abuse at nursing homes, retirement homes and other long-term care facilities. Unfortunately, the problem of elder abuse in Kentucky and across the country extends far beyond nursing homes and into our communities and private residences.
The National Council on Aging says 1 in 10 Americans aged 60 and older? have experienced some form of elder abuse. Some estimates say as many as 5 million elders are abused each year. Experts on elder abuse say the crime occurs far more often than it is reported as often as 24 times for every case reported and expect the problem to worsen as our population ages.
At Breen & Williford, we can help you and your family if you suspect an elderly person in Kentucky is being abused. We can help you obtain help for the injured senior citizen, and we may be able to help you obtain compensation to assist with medical bills and other losses, and as remuneration for pain and suffering.
Below we outline what should be done if you suspect someone in Kentucky is being subjected to elder abuse. Knowing what to do and acting promptly could save a life. The Commonwealth of Kentucky has programs for investigating abuse allegations and assisting vulnerable seniors; however, if you suspect an elderly person is in immediate danger of being harmed you should call local law enforcement authorities right away.
WHAT IS KENTUCKY ELDER ABUSE LAW?
Kentucky law addresses the protection of elderly and vulnerable adults in Chapter 209 of the state’s revised statutes.
The KY statutes address the welfare of people who are 18 years old or older who, because of mental or physical dysfunction, are unable to manage their own resources, carry out activities of daily living, or protect themselves from neglect, exploitation, or a hazardous or abusive situation without assistance from others.
Neglect is a situation in which an adult is unable to perform or obtain for himself or herself the goods or services that are necessary to maintain his or her health or welfare (known as self-neglect), or the adult is being purposely deprived of such goods or services by a caretaker.
Exploitation means obtaining or using another adult’s resources, including but not limited to funds, assets or property, by deception, intimidation or similar means, with the intent to deprive the person of those resources.
Abuse is the infliction of injury, sexual abuse, unreasonable confinement, intimidation, or punishment that results in physical pain or injury, including mental injury.
Kentucky law also establishes the availability of services for adults who are unable to take care of themselves, provides anyone in the state the authority to make a confidential criminal complaint if they know of the abuse, neglect or exploitation of an adult in the state, and prescribes criminal penalties for elder abuse.
REPORTING ELDER ABUSE IN KENTUCKY
Under Kentucky law you are required to report any suspicions you have about the potential abuse, neglect, or financial exploitation of an adult who has a physical or mental disability and is unable to protect themselves, such as an elderly person.
Reports of elder abuse are typically made to the Kentucky Cabinet for Health and Family Services through a 24-hour toll-free hotline at 1-877-597-2331. Calls can be made anonymously. Nonemergency reports may also be made through the Kentucky Child / Adult Protective Services Reporting System online, which is essentially email that is only monitored during business hours on weekdays.
HOW DOES KENTUCKY ENFORCE ELDER ABUSE LAWS?
The KY Cabinet for Health and Family Services is to investigate allegations of elder abuse and, depending on the circumstances, may be required to notify the appropriate law enforcement agency. Reporting elder abuse may lead to a criminal investigation, arrest, and prosecution of the abuser, although the primary purpose of Kentucky’s mandatory reporting laws is to get protective services to the person being abused.
Each report of elder abuse is reviewed to determine whether it needs to be investigated and/or whether the object of the complaint requires protective services. All adults are offered protective services and may accept or refuse services.
Adult Protective Services also provides voluntary, general assistance services aimed at helping the adult function at their highest level of self-sufficiency and autonomy and remain in the community. General adult services may be requested on behalf of a vulnerable adult or by the adult who needs assistance.
EMERGENCY ASSISTANCE FOR SENIORS IN LOUISVILLE, KY
The Louisville, KY, Police Department has established the Senior Crime Victims’ Program to assist elderly crime victims (age 60+) who reside in the Metro Louisville/Jefferson County area in cases involving elder abuse, neglect, sexual abuse, financial exploitation and identity theft or fraud. There are two programs:
The Emergency Crisis Response Team provides immediate, short-term emergency shelter and home care services to Metro Louisville seniors who are experiencing abuse, neglect or exploitation as a result of crime (not self-neglect). However, clients must be referred through Adult Protective Services (502-595-4803 in Louisville) or another community-based referral source.
The In-home Emergency Protective Order Service assists in the issuance of Emergency Protective Orders (EPOs) for medically fragile/homebound elderly victims of abuse.
LET OUR TEAM HELP IF YOU SUSPECT ELDER ABUSE
Local authorities and the Commonwealth of Kentucky understand the problem of elder abuse and have established programs to raise awareness, assist the injured and punish perpetrators of crime. However, they do not have programs to make seniors who have been exploited or abused financially whole. Further, state programs are large, bureaucratic and busy, and even information about them online is not easy to find.
Our elder abuse attorneys can help you obtain assistance through state or local authorities and/or community-based services. We can also review what has happened to you or your loved one and determine whether there is a basis of a personal injury claim to recover compensation for economic losses and pain and suffering.
Our dedicated Kentucky elder abuse attorneys have more than 30 years of experience helping families of senior citizens who have been injured or neglected. If you suspect or know that an elderly loved one has been abused or neglected, contact us now for a free, confidential and no-obligation legal consultation. Our legal team will work quickly to stop the abuse and make things right for you and yours.
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karix · 1 year
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What Not To Do On The Whatsapp Business Platform
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The WhatsApp Business Platform has been a game-changer for businesses worldwide. The ability to tap into WhatsApp’s potential audience of over 2 billion people, most of whom use the app daily, has opened up a whole new universe of possibilities for brands who want to reach out and engage their customers, offer real-time support, and sell products and services.
But while getting a whatsapp business account for your business might be a fairly straightforward process, the dynamics of succeeding on the platform require a lot of planning and attention to detail.
Today, we will talk about some of the most common pitfalls of using WhatsApp for your business. As you will come to see, offering a great customer experience over WhatsApp is often a question of what NOT to do.
What not to do on the WhatsApp Business Platform
1. Don’t spam people
This is the prime directive of WhatsApp Quality Based Marketing – do not send people information or offers they don’t need or didn’t ask for. If they initiate a conversation with you, you can use the 24-hour conversation window to share any relevant offers, promotional content or cross-sell something they may be interested in.
WhatsApp’s Quality-Based Marketing guidelines clearly state that it is a good practice to make users go through an unambiguous opt-in process where they explicitly agree to receive marketing communication from your business.
If you start sending unsolicited promotional messages en masse, you will most likely get marked as spam by a significant portion of your potential audience. This will reduce the quality score of your account, leading to issues with deliverability of your messages and in some cases, getting your account banned altogether. Make sure you also use your WhatsApp channel to send important notifications, updates and initiate conversations with your customers to provide some actual value.
You should also have a clear way for people to opt-out from some or all messaging from your business and honor opt-out requests when you receive them.
2. Don’t set the wrong expectations
While the option to reach your business over WhatsApp is a great value-add for your customers, make sure that you communicate clearly what your WhatsApp channel is going to be used for.
Are you going to use the channel as a 24/7 hotline? Can customers expect to receive any special coupon codes or discounts over WhatsApp? Can customers find and buy products you are selling over a chat conversation? Can customers call your WhatsApp number if they have any support queries? Will they occasionally receive promotional offers from you if they opt in?
Map out your use cases beforehand and make sure you don’t overpromise and underdeliver.
3. Promote gambling, drugs, adult, or other restricted products
WhatsApp has strict content guidelines that are aimed at making the overall experience of using the app better for all its users. One of the main ways this is enforced is by disallowing certain business verticals from using the WhatsApp Business platform.
Verticals that are prohibited include -Adult content -Alcohol products -Tobacco and its derivatives -Dating or relationship offers -Animal sales -Any type of weapons/ammo or defense related content
4. Don’t send too many emojis
Emojis are like hot sauce – they are best used in moderation and only when they enhance the impact of the message you want to send out.
It is fine to use the odd emoji to convey a tone (happy/excited) or underscore a call to action (e.g., call/email emojis). Just make sure you don’t go overboard. Our rule of thumb recommendation would be to use 4 or fewer emojis if possible.
5. Don’t make spelling and grammatical mistakes
Let’s say you were reading the brochure for a financial advisory business, but the whole text was formatted in a weird way. Or maybe you receive a free-form message from the business that wants you to entrust them with your finances, but every paragraph is filled with glaring spelling mistakes. Would the grammatical snafus make you more likely to sign on as a customer of the said business? Probably not.
Bad grammar and spelling can get your message templates rejected by WhatsApp outright. But even if they aren’t, it will definitely hurt your chances of being taken seriously by the people you reach out to.
Make sure you double and triple-check for any grammatical issues before you send out any messages.
6. Don’t make it unclear what the user needs to do next after reading your message
So, let’s say you have crafted the perfect promotional message that both represents an emotion you’re going for and aligns with your brand voice. However, if you don’t include a clear call-to-action (or include too many) you are going to dramatically reduce your chances of a conversion.
Do you want your users to call you after they read the message? Is there a PDF you would like them to download? Should they visit a certain page on your website? Let them know.
Always include a clear call-to-action at the end of your messages when appropriate and include Quick Reply buttons to enhance the overall customer experience.
7. Don’t misuse user data
As we have established, you need to comply with WhatsApp guidelines and other regulations that may be applicable according to the law of the land when you are collecting user data such as phone numbers, addresses, behavioral data etc. Don’t ask people to share other sensitive information such as account numbers, social security information or card details.
Make sure the only time you use this data is when you are providing contextual support to them within the context of your WhatsApp conversation. You are not allowed to share information that one customer may have divulged to you with a different customer you are chatting with.
The WhatsApp Business Platform is meant to drive higher quality conversations between businesses and their customers. By steering clear of the mistakes, we have outlined above, you will automatically set yourself way ahead of most of your peers.
If you would like to improve your WhatsApp marketing even further and learn some more insider tips, make sure you bookmark the Karix blog and read through the other detailed articles we have on this topic!
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hansolmates · 3 years
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cherry contact |🍒
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summary: jihoon has access to all versions of you - your credit score, shopping habits, work emails, even your terrible tinder history. pairing; fbi agent!jihoon x civilian!reader (f) genre/warnings; fluff, crack, it’s really just that “your fbi agent” meme that caused everyone 8 years ago to put tape over their webcams, questionable viewing habits for an fbi agent, language, dick talk, mentions of sex, jihoon has feelings and is confused, he is a PINER, tw—sexual harassment  w/c; 3.3k  a/n; i can’t believe i finished this😭😭 part of meraki’s job collaboration and i’ve been dying to do a svt collab since the dawn of time and finally today’s the day! it’s been a hot moment since i’ve written for jihoon, glad i managed to get those svt writing muscles going! a huge thank you to @merakiiverse​ and @woozisnoots​ for putting this together. readers pls definitely check back on the masterlist linked above to see more of the other talented cwc writers and their rendition of the job prompt!
if you like this fic please consider giving it a like n’share!🤓🖥🤓🖥
“Kevin, 32, works at Kodak,” you scroll further to the description, “I love being tied up and need a dominatrix, have swing at home—no.” Swipe right. 
“Lisa, 24, works at Infinity Dance Studio,” you definitely are weak for athletic ladies, “My hobbies include cuticle care and online shopping! Looking for a sugar daddy or mommy that can spoil me rotten—definitely can’t afford that kind of relationship.” Swipe right. 
“Hansol, 26, works in an art museum,” sounds promising, you love art, “wait, why are all his pictures of him holding fish? Is he inside a fish? Who the heck finds that attractive?” Swipe right. 
“Billiam, 31, works in finance. Needs a bratty baby girl who can triangle,” you grimace, “what is with these guys and stating their kinks from the get-go? Gotta take a girl out to dinner first, and the fuck is a triangle?” 
You swore off Tinder since the dark ages, also known as senior year of college. However you’re in a particular slump, thirst-trapped between needing some serious dick and a committed relationship. You’d prefer the latter, but after a stressful day at work and the fact that it’s the ass crack o’dawn, you’ll take what you can get. 
“Bye Billiam,” you sing-song into your phone, moving to swipe right. 
Except you accidentally drop your phone between your sheets, and when you pick it up you accidentally swipe left. 
“Fuck fuck fuck me with a fuckin’ fuck nugget!” you cry out into oblivion. You’re so glad you live alone at the very least, it stops you from looking like a crazy person when you talk your potential sexipades out. 
Billiam has Super-liked you! 
“No. Nononono—” you bludgeon your head against your pillow, frowning when your phone opens up a chat for you and Billiam. 
Billiam: hi can u check if my dick is too small
You: please, don’t send me a picture of your dick. 
Billiam is typing… 
You: for fuck’s sake—
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“—that’s disgusting,” Jihoon curses, and immediately sends out the screenshot for sexual harassment. 
“What’s disgusting?” Mingyu chimes, swiveling in his spinny chair from his side of the room.
“Don’t look,” Jihoon gags, reaching for a bottle of Coca-Cola from the mini-fridge. “You’ll throw up your fried chicken.” 
“My person is a twenty-one year old nympho who also happens to be a incel,” Mingyu chastises to his screen, closing up the eighth tab of BBC porn he’s seen this week, “he doesn’t know how well he’s avoiding the FBI’s eyes,” Mingyu shakes his head, “so I’ve seen some pretty bad shit, but I’ll take your word for it.” 
“No,” he echoes your name like you’ve done the most heinous thing in the world, “no, no! Why would you swipe left on Jackson? You’re way out of his league! He literally looks like he has a pea-sized brain!” 
“He does look like he has half a brain cell,” your voice reverberates through his noise-cancelling headphones, unknowingly agreeing to Jihoon’s passionate throw of anger, “but I’m deprived and desperate, so!” 
It’s like you can hear his sentiments exactly. 
“Literally, you could have any person you want,” Jihoon chastises through his desktop, glaring heavily at your bedroom camera, “you’re wasting your time with these losers!” 
Oblivious, you let yourself dangle across the bed. The camera isn’t the best quality, but Jihoon watches intently at the rise and fall of your chest as you attempt to fall into a fitful sleep. 
“Some yell at screens for soccer,” Minghao says to the air from his cubicle, “some yell for Starcraft, but Jihoon yells for Tinder like it’s an Olympic sport.” 
“Jihoonie,” Mingyu rolls around his chair, resting a long arm over the backrest, “do you have a crush on your civilian?” 
Jihoon immediately swivels around his hair, meeting the amused eyes of Mingyu. “No,” he says sharply, whipping around to glare at his screen. 
He glares harder the longer Mingyu’s simple question sinks in. He doesn’t have a crush on you, he likes you. Jihoon swallows his sigh, wondering why you would want to go as low as Tinder to look for a potential tryst. From your profile, you’re absolutely beautiful and intelligent. You have simple pleasures that match his—a hot cup of tea right after dark, snuggling under a weighted blanket while watching anime, and sleeping in on Sundays.
Unlike him, you don’t see the world through half a dozen lenses and a plethora of information right at your fingertips. No, you’re lucky. 
“Hey can you grab me my water bottle?” Mingyu asks over his shoulder. 
Jihoon thinks nothing of it, leaving his post for the thirty seconds it takes to get to the mini-fridge and grab Mingyu’s Hydroflask. 
“You got a call,” Mingyu says when he plops the bottle on his desk, indicating to the red blinker on Jihoon’s computer. 
It isn’t until he puts on his headphones does he take care to see why his blinker is going off. 
He’s getting an incoming call. From you. 
You’ve been waiting on the line for about two minutes. He lets two additional minutes breeze by because Jihoon is internally screaming. You’re calling again. There’s a fire blazing in his brain, his fingers hot as he twitches against the spacebar of his keyboard. 
From the monitor he can see that you’ve given up on sleep, hands pawing through your drawer so you can take a final swipe at your magenta-tinted lip balm before nesting yourself in the sheets. You’re kicking around as if you don’t have work at 9AM, smacking your lips to apply the shiny salve while you wait for your call to be picked up. 
“Why is my civilian calling me,” it isn’t a question, it’s a thinly veiled indication that Jihoon is ready to fight whoever compromised him like this. 
Mingyu and Minghao fail to answer. That’s okay, he isn’t opposed to killing both if neither fess up. 
It would be so easy for him to ignore the call, or redirect it to another part of the office. Yet he aches to talk to you, for real talk to you. As if you’re just two regular plain-old human beings with normal lives, and as if he didn’t know every nook and cranny about your daily routine and your favorite breakfast foods.
Call it pride, call it confidence, but Jihoon’s been pretty good at games and he hopes prior experience helps him get over this hurdle. Slipping on his headset, he accepts the call and answers in a controlled voice, “This is the local hotline for sexual harassment reports, are you here to report a case?” 
Okay, so this is the closest thing he can get to having a full-fledged conversation with you, so he’ll take it. 
“Hi,” you mumble your name into the phone, and he nearly disintegrates right then and there. It’s different when he can hear your voice directly in his ears, definitively reaching out to him as opposed to being a fly on the wall, “I received an email that a report was sent out for my previous chat as sexual harassment, but I didn’t send out a report.” 
“Yes,” Jihoon replies smoothly, tapping his nails against his thighs, “it’s a new update.” 
“Oh, well thank you,” you reply, and Jihoon sees from the camera that you’re staring at your phone in curiosity. 
“It’s my job,” he says, and the words hold more weight than you think, “are you okay?” 
“Is it also your job to ask how I’m doing?” 
He smiles wryly, and he looks up at the monitor to see how you’ve considerably relaxed on your bed. Your legs dangle in the air, and you’re hugging a mango plushie with all the love in the world. “Not really, but I figured I’d ask. I don’t think I’d be able to recover from a dick that looks like an unhinged toenail.” 
Your laugh flutters in his ears, and his stomach is flip-flopping with more than just his shitty ramen lunch. Your face curls and wrinkles into happiness at the lewd joke, and you rest your chin on your stuffed fruit. 
“I’m okay,” you finally answer, “it’s not the first time I’ve seen subpar dick. But thank you… what’s your name?” 
“Uji,” he says, a codename that he considers as precious as his actual name, “feel free to call or text this number if you’re ever feeling uncomfortable and in distress.” 
“I’ll keep that in mind, good night Uji.” 
“Good night.” 
That wasn’t so bad, Jihoon thinks as he hangs up the phone. He dims the monitors to let you freshen up and get ready for bed, as per your schedule. After tonight, he hopes he can be sated with his curiosity of you. Maybe he needs to follow your plans and open up a dating account or something, he feels that he’s starting to get a little too engrossed in your presence. 
The waning starts today. 
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You: help, i’m feeling uncomfortable and in distress
Uji: what is it this time? 
You: i can’t decide which weighted blanket i should get. Will more weight make me feel more comforted or will i accidentally suffocate myself in my sleep? 
The waning of you did not start that night, in fact it never began. Jihoon’s been on edge for weeks, simultaneously teetering between what he calls the high-school equivalent of the talking stage and an absolute catastrophe. 
It started as an accident, you meant to call your friend’s number for cooking help but since the last call before your friends was his, you called Jihoon instead. To your surprise, he knew how to roll out homemade pasta without a pasta machine. You kept him on the call for the entirety of dinner preparation, and he couldn’t help but feel a twinge of pride when your pasta turned out perfect and you were happy and full for the entire night. 
Weeks later, and you’ve been texting each other for shits and giggles. At first you chalk up your insistence that he’s basically Human Google and has the answers to seemingly anything and everything, but over time it seems that you enjoy your daily interactions with him. Whether it be a simple phone call asking how to unclog your drain or a screenshot comparing two different KitchenAids, he’s at your disposal. 
The burner phone he’s been holding as of late is on silent, but he’s able to pick it up immediately. It’s almost intuition, coupled with the way he notices whenever you seem in a pickle and you need to contact him. However he does not have a chance to formulate a reply, as you’re now calling him.
“Couldn’t wait?” he speaks as if you’re familiar with each other, as if you’re friends. Jihoon longs for that so much, he would love to be upgraded to someone other than the IT guy you text for funsies. 
“Yes,” you say, voice laced with determination, “I’m deciding on whether to just like or Super-Like this guy on Light a Flame.” 
Jihoon deflates a little, but steels himself. You’d never want to go on a date with the IT guy, it seems that you enjoy the anonymity of your recent communications. Your conversations are definitely meme-worthy. 
“Who is it?” 
“His name’s Lee Jihoon, 25, works in the FBI.” 
He chokes on his coffee, precious beans from Argentina, and the liquid is flying across his keyboard. 
Pulling up your phone view, it confirms the worst. In a moment of Weakness with a capital W, Jihoon had caved and made a Light a Flame profile the other night. It’s an app reserved for more serious relationships, which means you’ve finally graduated from Tinder. 
“Are you okay?” he wants to cry when he hears you on the other line, genuinely panicked. “Do you need me to send you his profile?” 
“N-no,” he sputters, rubbing a rough napkin from McDonalds over his dripping chin. He thought he privated his profile last week after he realized there was nothing he could do to let loose of you. Turns out that isn’t the case, because you’re currently pursuing his profile and actually kinda-sorta considering him for a potentially serious relationship. 
“C’mon, Uji,” you tease lightly, “you always seem to know what to do. This is your area of expertise after all, since you work for that kind of department.” 
What should he do, scratch that, what can he do? It’s a complete violation of policy to be fraternizing with his civilian life. Sure, there has been episodes of civilians and agents meeting each other, but only minor violations that both parties forgot about shortly after. He’s so far deep at this point, he can risk being relocated or losing his civilian—losing you. 
“Do you think he really works in the FBI?” you say when he doesn’t reply immediately, “he’s really cute, though. Totally looks like my style, and he likes My Hero as well! C’mon, I just need for you to check as to whether he’s a homicidal maniac or a compulsive liar.” 
Liar. He’s a liar. 
That self-accusation prompts him to slump in defeat, and he mumbles in the phone, “I don’t think he’s worth it. I’d say pass.” 
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“Hey, Coups has seniority,” Soonyoung pats Jihoon thoughtfully on the back with one hand, and grilling meat with the other. Barbeque always lifted up Jihoon’s spirits. “Why don’t you give it a chance and meet her for real? And then he can give me your super cute civilian and then he can give my shitty civilian to some newbie.” 
“And if it doesn’t work out, I just lose her,” Jihoon’s eyes are watering, most likely from the excess smoke around their grill, but it does align with his current state of sadness. It was the right thing to do, he thinks over and over as he replays that phonecall from last night. “Hoshi, if you were in my situation, would you have done the same?” 
“Like I said–” Soonyoung—codename Hoshi, waves his tongs around like a magic wand, “your civilian is super cute, so I would be making a beeline to her house and—” 
“Okay, don’t finish that sentence,” you’re his civilian, not Soonyoung’s. 
“Cheer up, c’mon,” Soonyoung’s filling his bowl with all sorts of delicious things, charred vegetables, mixed rice, and pork belly. Jihoon’s favorite is pork belly, so eventually he relents with a timid smile, taking out his chopsticks to appease his friend, “there it is, Uji. Food always makes things better—” 
“Uji?” 
Both off-duty agents freeze, hearing the familiar ting of your voice as it glares holes into Jihoon’s back. It’s you. Since they’re off the clock, he would have no idea you’d be here. Usually that’s fine, it’s early morning and it’s pretty unlikely that you’d run into your civilian considering you’re supposed to know every second of their schedule. It seems that tonight you’ve varied from the norm. 
“Uh, hey?” 
His back is still facing you, and he’s side eying Soonyoung in a panic. He’s wearing a cap and a nondescript hoodie, feeling like a shlub as your familiar voice pings back at him with excitement. 
“I knew I recognized your voice!” you’re unfazed, definitely not realizing the distress the two men are currently going through. “What a small world, I didn’t think we’d ever actually run into each other!” 
“Talk to her, you ass!” Soonyoung hisses, and immediately swivels his chair so he has no choice but to face you.
You’re so, so pretty. Prettier in person, prettier than any crappy 480p screen can give him. You’re definitely not dressed for barbeque, in fact you look like you’re just passing by to pick up a to-go order after a night out. You’re dressed in a silky looking velvet off-the-shoulder top, the cherry red color practically melting onto your skin. The black skirt paired with it has Jihoon salivating for more than just barbeque, and he has no idea how to look away. 
The smile is wiped clean off your face however, and you recognize him almost immediately. “Jihoon?” 
This should be a moment of joy for him, after all it’s far too late to go back at this point. You look a little hurt, your face twisted in confusion as you put two and two together. 
Soonyoung excuses himself to go to the bathroom, although neither party seems to care. The lame, over-distended EDM music that plays over the cacophony of the barbeque place seems to melt in the atmosphere, much like how the smoke hits the fan, and it’s just you two in the room. Jihoon gestures a pale hand to Soonyoung’s seat, and you take a beat to reluctantly sit yourself down. 
You clutch your skirt with both hands, thumbs ringing against the pleats and ironing them out. “So, you’re also Jihoon?” your voice is tiny, small and sad. Jihoon feels liquid guilt inject in his veins, and he wishes he could reach out and pat your shoulder, hold your hand, something. However no matter how much he knows you, he’s a stranger to you. “Why did you lie to me?” 
“It’s… complicated,” you shake your head at his pathetic reply, and Jihoon hates this. He feels like he’s drowning in smoke and mirrors and the cloying scent of pork belly is now sticking to all his senses, immobilizing him. 
With a cross of your arms, you scoff, “It’s always complicated.” 
“Please don’t think I said those things the other night because I don’t want to date you,” Jihoon tumbles the words out like a hamster wheel, wanting to speed up to your pace as fast as he can, “I want to, I really do, but it’s—”
“Complicated.” 
“Yeah.” 
The two of you sit in silence, letting the noise back into your little bubble. Jihoon feels his stare on you, akin to how a teacher looks over your shoulder during an exam. He robotically eats rice, grain after grain as he lets you have your look. 
The slope of his nose, the cotton smooth skin, the lean yet strong stature. You can’t believe he matches the Light a Flame profile perfectly. Other than the frumpy clothes, he matches the man on your phone, a simple picture in a black suit that reminds you strangely of the movie Kingsman. You mentally roll through what you remember from his profile, his hobbies, his likes and dislikes, his occupation—
“Wait,” you pause, your brows knitting together, “so the FBI thing on your profile… is not a joke?” 
Jihoon forgets to chew his last bite, and he swallows a whole two centimeters of meat down his throat. Ouch. 
“It’s—” 
“Complicated.” 
The adjective has a whole new meaning now. It’s crazy how in so little words, so much is exchanged between you two. You might not be realizing it, but Jihoon’s so attuned to you he feels like the pick to your guitar, strumming and humming along your chords like it’s second nature. It really isn’t fair, but anticipating your reactions helps greatly. 
“There’s things you’re not telling me.” 
“Right.” 
“And things you can’t tell me,” you add. 
“Yes.” 
“Then what are some things you can tell me?” 
“I’d… rather not here,” Jihoon’s eyes dart around the room, looking for all the pinholes and micro cams attached to the restaurant. By the bonsai, under the table, in the koi tank, “I need to work out some paperwork before anything.” 
“Paperwork?” 
Jihoon nods mutely, but he looks at you with a litany of emotions in his eyes you’re reeling back in your stool. Why do you feel like this man knows you from a simple five-minute interaction? And why do you feel like you can trust this man with your life? 
“Okay,” you finally say. 
“Really? Okay?” you think he’s cute, the way his eyes perk up and his back straightens. 
“Really.” 
Silence fills the space once more. This time however, it feels more at ease. 
“The only reason why I’m saying yes,” you pretend to nonchalantly play with your fingertips, a manicure reserved for a date you’ve long abandoned for this evening in favor of a new flame, “is because I think FBI agents are kinda hot.” 
A flush blooms on Jihoon’s cheeks, and you can’t help but giggle. 
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nonbinaryresource · 3 years
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I am a tired teenager and I wanna fight god. I'm moving out of my aunt's home, and being put under the care of my racist/trans/homophobe older brother. He thinks using slurs are funny and likes to occasionally call me the f slur, he doesn't care that this upsets me. Either way, I thought I had a fairly safe place at my school, but people keep using the wrong pronouns for me, and when I actually get the courage to tell them to stop, THEY STILL DO IT. help would be nice, also thnks for the blog
This is definitely a tough situation to be in. You have every right to be tired and angry. This sounds like it hurts and I’m sorry you had to be put in this position.
1. Are you able to stay in your aunt’s home? Can you fight going to your brother’s house? I don’t know the specifics so this would be very dependent on the situation with them.
2. Become emancipated. If you do this, you would be legally an adult. (This is based on the US)  How to get independence without being emancipated
3. Many countries protect the right for students to have their correct pronouns used. England, Scotland, Wales The U.S. 
4. When you hear your brother call you a slur or someone else is calling you the wrong pronouns, remain visibly calm. (I’m not saying you can’t correct them.) If you get angry or upset, some people will use this as a “reason” to keep doing it.
5. If you do want to talk to your brother about how he talks to you, write down what you want to say first. You could even email, text, or message him. 
6. Remind yourself that you are not the problem. The problem is your brother’s homophobia and your classmate’s misgendering you. Even if you had just told them your pronouns the day before and they forgot the next day and it was blamed on an accident, you would still not be the problem. 
7. If you had recently come out, give them time. This is frustrating and painfully slow but they will really not use the correct pronouns before they’ve mentally adjusted.
8. Stand up to your brother or classmates. Only do this if you feel you would be safe. 
9. Go to a GSA and make new friends? Does your school have one? If not, you could always petition to start one yourself.
10. Join some sort of club/program/activity/sport outside of your school? Many libraries have teen groups and some even have LGBT+ teen groups.
11. Misgendering and slurs can be a result of ignorance. If you wanted, you could provide your brother or your classmates with some resources so they have more knowledge.
Nonbinary/Genderqueer 101
Transgender FAQ
Basic Gender Q&A
Little Bit More In Depth
What NOT To Ask A Trans Person
Breaking Myths About Nonbinary People
Basic Nonbinary Explanation
Genderbread Deadnaming
Misgendering
Pronoun Practice
12. This site goes over everything related to being in school.
13. I wrote a post previously that is similar to this and might be useful.
14. If this is affecting you daily and you need a safe person to talk to, you could ask your school if they have counseling sessions. If you are in college, they offer counseling services, too. Some colleges also have an online self led program. (UW has it.)
Free therapy over the phone (made for LGBT+ people)
Trevor Resources 
TrevorLifeline, TrevorChat, TrevorText (LGBT+, nonbinary positive hotline) 
TrevorSpace (support network for LGBT+ young adults and teens)
Tons and tons of self-help guides for (almost) anything
Worksheets and resources with sections that focus on Latine, Middle Eastern, Asian, Black and/or African American, and Indigenous mental health.
**I am not a medical professional and these were included to make it easier for you in case you did need some resources. I am not trying to diagnose you, just providing resources.**
"I believe in a future where we don’t have anyone telling us how to express ourselves — be that the bullies at school, the police, or even our own friends and families." -Alok Vaid-Menon
-Mod Zay
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samtheflamingomain · 3 years
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25.21%
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I've been sober for 3 months today. 92 days. 25.21% of 2021.
I could've posted more updates, more milestones (it took a LOT not to post on Day 69) but I wanted to kind of save it up for a Big Day. It was also a decent way to continue to incentivize my continued sobriety: a full pass to do a shameless, hardcore bragging sesh.
Anyway, this post comes in 2 parts: the TL;DR for those who only want the gist, then more in depth on my ability to stay sober, the lasting effects of rehab, etc.
I tried my damnedest to pare this absolute novel down, but it's long, so feel free to dip out if you just get bored. Onward!
TL;DR: I went to rehab the beginning of July for 3 weeks and haven't had a drop of alcohol since. I've lost weight, I'm more healthy, my daily anxiety level went from 8 to 2, I haven't had an anxiety attack in 3 months, and everything generally just seems... easier. My memory and concentration have improved. I've been productive and I've been meditating every day. I'm saving money, and while I sometimes fantasize about getting drunk, that's usually all it is.
Honestly, it's been much easier than I expected, but I think a lot of that is because for the first 3 weeks, the time in which I would usually break down and start drinking again when trying to get sober myself, was spent behind a locked door. So far I haven't had any days where I was close to giving in. I haven't had many days where I've been depressed about it, missing it or really tempted. Maybe 3-4. I've basically just gotten on with my life as if alcohol doesn't exist.
To wrap up the short version for those ready to peace out, I'll leave it with a bit of advice.
I don't feel qualified to give any specific advice, because my story feels very unique to me, and I honestly don't think what worked for me will work for MOST people. Sometimes people spend a year in rehab and still drive straight to the liquor store on their way home.
That said, there's one thing that I've found pretty universally true: you have to really want it. For a while, I floated about without much of a "reason" to stay sober. I don't have a spouse, kids or a job I've been fired from, so I didn't see the point.
It's taken me a while, but after not being "convinced" by a few superficial "reasons" like weight loss and saving money, I thought I needed something more... permanent? Consequential? I now realize that my "reason" for getting sober at a young age after only a few years of alcoholism is that I don't want it to get to a point where I'm hurting other people, drinking myself into multiple lasting health problems... I don't want it to become permanent or consequential.
Anyway, that's my two cents. If you do have something like kids or trouble keeping a job, definitely use that as your reason. But for anyone who's a pretty "functional" alcoholic like I was, "not letting it go on long enough to become disfunctional" is a good enough reason.
This is going to get stupid long, so feel free to walk away now, just glad you read this much and it really does mean the world when people listen to what I have to say.
Now some more things in depth. I'll go in chronological order: what made me get sober, what I took from rehab (and what I left), and how it's been the past few months.
I started drinking when I got kicked out, manic out of my mind and homeless unable to sleep. It took a while until I was able to sleep without alcohol, but by then the addict brain had taken over. I'd tried a few times to get sober myself, but I never made it more than a week without, and always got back to daily drinking after a few months maximum.
Some people need a "wake up call", a "last straw" or a "rock bottom". Something external to make them realize they can't go on as they are. For me, the catalyst was my health, which is more of an internal reason I suppose. I didn't have a heart attack or liver failure, but my anxiety was getting uncontrollable and I knew it was directly tied to my drinking.
My life had been starting to feel tolerable, and I was more financially secure than ever before. Things were looking up... except for the alcoholism. This is a weird analogy but the only one that makes sense to express why, if I was doing so well on paper, I decided to go to rehab: you have to sweep before you mop. If I hadn't been in the place I was, I don't think I would've been successful at rehab. I had to sweep up the cat turds from the floor of my life before I was able to mop up the shit stains with sobriety. I know, I'm a true wordsmith.
When I finally called the hotline that hooked me up with a bunch of different rehabs, I knew I was in for a wait. It was about 5 months from that call to checking in, which isn't too bad considering I've been on the waitlist for a neuropsychiatrist in ALL OF CANADA for 4 years.
That brings us to July 12th, Rehab Day One. I've gone in depth in multiple other posts but to touch on it briefly, if I had to describe my experience in a sentence I'd say "the place I went to got very lucky with me".
What this means is that, of the 5 people in my group, I think this exact program was only ever going to help me. At the same time, I didn't even know what I would need, but this exact program was 90% of it. I didn't think 3 weeks would be long enough, but for me it was. The hours-long, repetitive, basic-ass CBT groups held 5 times a day 7 days a week was absolute torture for everyone but myself. While it was a drag to spend an hour on defining what a cognitive distortion is, the routine and repetition, something I've never gotten out of any outpatient program, helped me to really absorb the information and let it rewire my brain.
I've always said that I'm someone who should be spending an hour a day with a therapist for the rest of my life, and while that's not even remotely feasible, this was as close as it's ever gotten, and it proved me right, because it worked. I've done biweekly therapy for a short time but even that didn't come close to the way my brain changed in those 3 short weeks.
This program required absolute commitment and open-mindedness. This isn't because it was hard work or difficult concepts, but quite the opposite. While I hate the entire concept of art therapy being used as a cure-all for mental illness, I willingly got out of my bed, went downstairs and tried doing a dot mandala for an hour because I'm willing to try anything to get better. A lot of people might think they are, but really aren't. To use the mandala as an example, one guy was really into it, I wasn't, but we both finished. The other 3 tried, messed up a few times, and then scrolled through their phones. When I say this program necessitates complete engagement, that's not a compliment. It shouldn't be a chore to engage with the program. It shouldn't take me actively saying "I know I've known this basic concept since 4th grade, but maybe hearing it again will help" to get something out of a rehab program. So again, in every way, I got lucky, and so did they.
Before I finish with the rehab section, having had a few months to reflect on the whole thing, I now have an endless list of things wrong with it. I arrived, greeted by the most jaded and disillusioned of staff, and quickly became disturbed and at points concerned with just how negligent the staff are.
Maybe it's because I've been on the psych ward where they won't even let you have shoelaces and shine a flashlight on your face every half hour through the night, but it could've been so incredibly easy to sneak in alcohol. I brought 2 full water bottles, fully expecting to have to dump them out upon arrival, but they said "nah it's fine". Is it though?
Then there were actual counsellors there who were... okay. I recall one, the one I thought was the smartest, reading a handout aloud and coming across the word "delve" as in "let's delve into..." and stumbled, then said she doesn't know that word. The room was silent. As she pulled up Google on the screen I said, "it means to dive into it". She Googled it anyway. Synonyms include "dive in". If that was the only example I wouldn't mention it, but this was the first of at least 10 words she had do Google, none past a 10th grade level, from HER OWN MATERIAL. From that point on it became clear that they had no fucking idea what they were doing.
We had one last one-on-one counselling session before we left and the counsellor just filled in boxes to questions on her computer, rephrasing everything I said to fit into the buzzwords and "lessons" we'd "learned". Example. Me: I do think I'm better able to catch myself thinking 'oh I can just have one drink' and say 'no I can't'." Her: "Okay, so would you say that you can recognize negative cognitive distortions like permission-giving thoughts and counter them with a more rational and less emotional mind?" Like girl, blink twice if your boss is holding your family hostage. She gave me some papers, detailing all the online courses they were signing me up for and options for more treatment they'd be sending me, a phone number to call and a phone appointment for the next Monday. I never got that call, the phone number is a hotline, I never got a single email from them, and given how shitty they really are at their jobs, I didn't feel the inclination to try and get those resources. If they even exist in the first place.
In summation, it was a place where it was physically impossible to get alcohol. That's really all I can say in its favor. Oh, and they let you have your cell phone.
Now on our timeline I'm back home. I want to kind of analyze why it's been easy for me.
I often said that my main goal of going to rehab was to lock me away from alcohol long enough for it to reset my brain. Most people thought that was naïve, but that's exactly what happened. But I'm well aware that my experience of "instantly became sober and literally hasn't had a single hard day in 3 months" is absurdly unusual.
I put this down to a few things. Firstly, I'm on seven different meds for my mental health. Almost all of them have their effects dulled or even eliminated when you drink. So when I noticed my mood, fatigue, memory, concentration etc all getting better at once - right about as I left rehab, I don't think it would be a stretch to say that all those meds started working properly.
Secondly, I've been keeping myself busy, but that's something I've always been good at. Now I specifically choose to undertake projects that will eat up a lot my time and put me in a state of flow. I recently made an entire card game from scratch, and let me tell you, I didn't think of alcohol for a week.
Thirdly, my other goals now get in the way of alcohol. I'm getting old and my body is deteriorating. But I've always wanted to do just one last season of gymnastics. Well, I need to lose weight for that to happen. I've already lost 35 pounds, and after another 20 I'll be ready to go. Also, I used to spend more on alcohol per month than rent. Even though I've done a few shopping sprees lately, I haven't come remotely close to how much I was spending before.
I want it more than anything. I want to be sober more than I want one night of "fun" that will more likely than not lead me back to where I was a year ago. I never want to need anything as much as I needed alcohol.
Lastly, just a few more random thoughts.
A lot of people, myself included, worried about the fact that I work at a bar as a cook, but honestly the entire time I'm there I'm thinking about food, not alcohol. If I'm hanging out with some regulars before/after, I can watch them drink and be perfectly fine with my coffee, because the coffee is $2, and I used to spend $20 after every work shift.
I also decided in rehab to start taking better care of myself as best I could. This started with getting my second vax which I'd been putting off, then an eye appointment, then new glasses, then a dentist appointment where I was informed I need to do $3000 worth of work on my implant that's erroding my bone matter, so that sucks, but I caught it early. I've also been meditating every day. In just 3 months, I've made pretty big improvements to my self-care and my daily routine.
One of my fears about sobriety was "missing out" on "having fun". A few days ago, all my housemates got together to play Mario Party, and it was kind of my first night doing something social while sober. It was a breath of fresh air - I wasn't constantly running to piss, I didn't worry about running out of alcohol, I didn't get sloppy and obnoxious as I can sometimes do. I even came very very close to winning my first game of MP. When I reflected on the night, I realized that, if I'd been getting drunk the whole time, I would've sucked at the minigames, been a hindrance to anyone unfortunate enough to be teamed with me, and likely would've stopped caring about the game itself after the first few turns.
Yesterday I was making my 4th pot of coffee of the day when I realized there was a full glass of wine just sitting on the counter. I had absolutely no idea where the hell it came from - nobody in my house drinks wine. I shrugged and poured that sweet sweet bean juice. It was only when I sat down and took a sip of coffee did I find myself thinking automatically, "this tastes so much better than wine". I only realized then that it had been rose wine, the only kind I've ever been able to tolerate. It was the ultimate moment of possible temptation, and the thought of just chugging that glass - as I may've done in the past - didn't even cross my mind.
I'm so glad to be where I am. I'm about to undergo some serious financial changes - i.e. going absolutely broke - but drinking isn't gonna help that, so I'm cautiously optimistic.
Stay Greater, Flamingos.
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tallmantall · 2 months
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tanlakarix · 9 months
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What Not to Do on The WhatsApp Business Platform
The WhatsApp Business Platform has been a game-changer for businesses worldwide. The ability to tap into WhatsApp’s potential audience of over 2 billion people, most of whom use the app daily, has opened a whole new universe of possibilities for brands who want to reach out and engage their customers, offer real-time support, and sell products and services.
But while getting a WhatsApp account for your business might be a straightforward process, the dynamics of succeeding on the platform require a lot of planning and attention to detail.
Today, we will talk about some of the most common pitfalls of using WhatsApp for your business. As you will come to see, offering a great customer experience over WhatsApp is often a question of what NOT to do.
What not to do on the WhatsApp Business Platform
1. Don’t spam people
This is the prime directive of WhatsApp Quality Based Marketing — do not send people information or offers they don’t need or didn’t ask for. If they initiate a conversation with you, you can use the 24-hour conversation window to share any relevant offers, promotional content, or cross-sell something they may be interested in.
WhatsApp’s Quality-Based Marketing guidelines clearly state that it is a good practice to make users go through an unambiguous opt-in process where they explicitly agree to receive marketing communication from your business.
If you start sending unsolicited promotional messages en masse, you will most likely get marked as spam by a significant portion of your potential audience. This will reduce the quality score of your account, leading to issues with the deliverability of your messages and in some cases, getting your account banned altogether. Make sure you also use your WhatsApp channel to send important notifications, updates, and initiate conversations with your customers to provide some actual value.
You should also have a clear way for people to opt out from some or all messaging from your business and honor opt-out requests when you receive them.
2. Don’t set the wrong expectations
While the option to reach your business over WhatsApp is a great value-add for your customers, make sure that you communicate clearly what your WhatsApp channel is going to be used for.
Are you going to use the channel as a 24/7 hotline? Can customers expect to receive any special coupon codes or discounts over WhatsApp? Can customers find and buy products you are selling over a chat conversation? Can customers call your WhatsApp number if they have any support queries? Will they occasionally receive promotional offers from you if they opt-in?
3. Promote gambling, drugs, adult, or other restricted products
WhatsApp has strict content guidelines that are aimed at making the overall experience of using the app better for all its users. One of the main ways this is enforced is by disallowing certain business verticals from using the WhatsApp Business platform.
Verticals that are prohibited include.
-Adult content
-Alcohol products
-Tobacco and its derivatives
-Dating or relationship offers
-Animal sales
-Any type of weapons/ammo or defense-related content
4. Don’t send too many emojis
Emojis are like hot sauce — they are best used in moderation and only when they enhance the impact of the message you want to send out.
It is fine to use the odd emoji to convey a tone (happy/excited) or underscore a call to action (e.g., call/email emojis). Just make sure you don’t go overboard. Our rule of thumb recommendation would be to use 4 or fewer emojis if possible.
5. Don’t make spelling and grammatical mistakes
Let’s say you were reading the brochure for a financial advisory business, but the whole text was formatted weirdly. Or maybe you receive a free-form message from the business that wants you to entrust them with your finances, but every paragraph is filled with glaring spelling mistakes. Would the grammatical snafus make you more likely to sign on as a customer of the said business? Probably not.
Bad grammar and spelling can get your message templates rejected by WhatsApp outright. But even if they aren’t, it will hurt your chances of being taken seriously by the people you reach out to.
Make sure you double and triple-check for any grammatical issues before you send out any messages.
6. Don’t make it unclear what the user needs to do next after reading your message
So, let’s say you have crafted the perfect promotional message that both represents an emotion you’re going for and aligns with your brand voice. However, if you don’t include a clear call-to-action (or include too many) you are going to dramatically reduce your chances of a conversion.
Do you want your users to call you after they read the message? Is there a PDF you would like them to download? Should they visit a certain page on your website? Let them know.
Always include a clear call-to-action at the end of your messages when appropriate and include Quick Reply buttons to enhance the overall customer experience.
Always include a clear call-to-action at the end of your messages when appropriate and include Quick Reply buttons to enhance the overall customer experience.
7. Don’t misuse user data
As we have established, you need to comply with WhatsApp guidelines and other regulations that may be applicable according to the law of the land when you are collecting user data such as phone numbers, addresses, behavioural data, etc. Don’t ask people to share other sensitive information such as account numbers, social security information, or card details.
Make sure the only time you use this data is when you are providing contextual support to them within the context of your WhatsApp conversation. You are not allowed to share information that one customer may have divulged to you with a different customer you are chatting with.
The WhatsApp Business Platform is meant to drive higher-quality conversations between businesses and their customers. By steering clear of the mistakes, we have outlined above, you will automatically set yourself way ahead of most of your peers.
If you would like to improve your WhatsApp marketing even further and learn some more insider tips, make sure you bookmark the Karix blog and read through the other detailed articles we have on this topic!
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harperhug · 3 years
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In case the article gets paywalled:
What Good Is 'Raising Awareness?'
Just being educated about diseases isn't enough to make people healthier.
In 2010, a strange meme spread across Facebook. People’s feeds were suddenly filled with one-word statuses saying the name of a color, nothing more. And most of these posts were from women.
The women had received messages from their Facebook friends that were some variation on this, according to The Washington Post: "Some fun is going on ... just write the color of your bra in your status. Just the color, nothing else. It will be neat to see if this will spread the wings of breast cancer awareness. It will be fun to see how long it takes before people wonder why all the girls have a color in their status. Haha."
Oh, okay. It was for breast cancer awareness. Except, no, wait—how? The Susan G. Komen Foundation had nothing to do with it, though it did get them some Facebook fans, according to the Post story. It wasn’t clear at all who started it. There was no fundraising component to the campaign. And the posts weren’t informative at all. In fact, their whole point was to be mysterious. Maybe people asked their friends what they meant by just posting “beige” or “green lace” and then they had a meaningful conversation about breast-cancer screenings and risk factors, but I’d guess that happened rarely, if at all.
This incident is just one example of the nebulous phenomenon of “raising awareness” for diseases. Days, weeks, months are dedicated to the awareness of different health conditions, often without a clear definition of what “awareness” means, or what, exactly, is supposed to come of it.
Recommended Reading
According to a commentary published this month in the American Journal of Public Health, the United States has almost 200 official “health awareness days.” (The U.S. Department of Health and Human Services lists all national health observances on its website.) And that’s not counting all the unofficial ones, sponsored by organizations.
The paper was an attempt to begin to investigate whether awareness days actually improve people’s health. Jonathan Purtle, an assistant professor at Drexel University’s School of Public Health, teamed up with Leah Roman, a public-health consultant, to see whether awareness could even be quantified.
“We both kind of anecdotally observed that there seem to be more [awareness days] than ever,” Purtle says. “In public health, and in medicine, we’re putting more and more emphasis on evidence-based practices. Everything should be informed by science in some way. We asked ourselves, has anybody ever evaluated these things, do we know if they’re effective at all?”
The answer: Not many people have, and we really don’t.
Awareness days do seem to be on the rise, by at least a couple measures—the researchers found that more than 145 bills including the words “awareness day” have been introduced in U.S. Congress since 2005, a huge leap compared with previous years. Articles that reference "awareness day"  in the PubMed database have followed a similar, but less extreme, upward trajectory.
Trends in Attention to Awareness Days in U.S. Congress and Health Science Literature
But most of the articles Purtle and Roman found in their search (which was just preliminary, not a systematic metareview) were editorials or commentaries announcing or discussing awareness days. Only five studies empirically evaluated the effects of an awareness day, “but the designs weren’t that rigorous,” Purtle says. The best one, according to Purtle, found that on “No Smoking Day” in the U.K., five times more people called a quit smoking hotline than the daily average. “But that was about it,” Purtle says.
So evidence really is lacking on what good these awareness days do.
Liz Feld, president of the nonprofit advocacy organization Autism Speaks, says she has seen results from World Autism Awareness Day, which was April 2, and Autism Awareness Month, which goes on for all of April. The organization has raised more than $10 million so far in April, more than 50,000 people registered on Autism Speaks’ website, and more than 18,000 buildings around the world illuminated with blue lights on April 2 as part of the “Light it Up Blue” campaign. A spokesperson also told me that “Light it Up Blue” was a trending topic on Facebook and Twitter on April 2.
The money is something concrete that came out of the awareness month, but what about the rest?
“One-third of people who live with autism are nonverbal,” Feld says. “The power of a global blue-light movement is very strong. On that day, that is the collective voice of the autism community. That’s a show of power. The blue lights are really a voice.”
Here, "awareness" seems to mean sending a message, getting attention, and getting people to talk about the issue, at the very least on social media. During the week of the most recent World AIDS Day, December 1, 2014, AIDS.gov got the most engagement and new followers of the entire year, Miguel Gomez, the director of AIDS.gov, told me in an email. Perhaps not coincidentally, the organization’s HIV Testing and Care Service Locator got nearly triple its average traffic on December 1.
Social-media activism gets a lot of criticism, some of it deserved, some of it less so. (There's even a somewhat pejorative term for it: slacktivism.) On one hand, it’s an easy way to reach a lot of people, and it often amplifies the voices of the marginalized. On the other hand, changing your profile picture for an awareness day (something Autism Speaks asked people to do for Light It Up Blue) might just be the smallest possible unit of support for a cause. If not backed up by money or deed, it’s little more than lip service. But lip service is not nothing—if enough people do it, it could help shift cultural norms, as Melanie Tannenbaum wrote in Scientific American, about people supporting marriage equality by making equals signs their profile pictures.
“Based on everything that we know about our brains and their bafflingly strong desires to fit in with the crowd, the best way to convince people that they should care about an issue and get involved in its advocacy isn’t to tell people what they should do—it’s to tell them what other people actually do,” Tannenbaum writes. “And you know what will accomplish that? That’s right. Everyone on Facebook making their opinions on the issue immediately, graphically, demonstrably obvious.”
With a controversial issue like marriage equality, enough equals signs on Facebook pages could send the message that this is a common cause to support, and just maybe, gather more support, in a snowball-rolling-down-a-hill sort of way. The thing is, though, that with diseases, everybody’s pretty much already on the same side. There aren’t pro-cancer people who need convincing to come around.
“The question I would ask Autism Speaks or someone who's doing some sort of initiative like ‘Make your picture blue,’ is how they think that will trickle down into some sort of positive outcome for people with autism,” Purtle says.
So I asked.
“First of all, anyone who takes the time to change their picture, they feel invested, like they’re part of something,” Feld says. “That’s the culture we live in now. It’s a way for them to participate. It creates a sense of a community, it really goes back to that. People like to be part of something, look at the ALS ice-bucket challenge. They wanted to be part of something that was bigger than themselves. It’s free, it makes you happy, it makes you feel like you're doing something.”
But Feld recognizes that this isn’t enough.
“You’ve got to follow it up with something else,” she says. “What comes with raising awareness is a responsibility to do something about what you’re aware of. I always say to people, ‘April 2nd is great but what happens April 3rd?’”
When so much is vying for people’s attention, especially online, including the couple hundred other awareness days, even if you get people to listen, how do you get them to do more than just post a status?
There is a sociological theory called narcotizing dysfunction, which proposes that the more people learn about an issue from the media, the less likely they are to do something about it. Purtle and Roman posit that this might be an unintended effect of awareness days, that people might “conflate being knowledgeable about a health issue with taking action to address it.” It’s not enough to just say “this is a problem, and we need to do something about it.” There are a lot of problems in the world that need doing something about.
So in addition to awareness-raising, to try to get people to do something, Autism Speaks fundraises and asks people to sign petitions. “[When we try] to get corporate sponsors, I always tell people here, you can’t just go pitch this as a moral imperative,” Feld says. “There are a lot of moral imperatives. An effective awareness day has got to give people a window into what a real person who's living with autism is going through. My goal is for people to see the face of someone with autism on Autism Awareness Day, so that they carry that with them on April 3rd, April 4th, April 5th.”
Awareness days wouldn’t be so popular if there weren’t an appetite to address health problems. “People want to do something, which is good,” Purtle says. What he worries is that awareness campaigns’ focus on the individual—what you need to know, what you can do—could reinforce existing troublesome ideas about the origins of health, especially with conditions like obesity and heart disease, where lifestyle is a big risk factor.
A lot of people believe, he says, that “it’s really people’s choices that determine their health outcomes and if they’re unhealthy it's either: 1. They made bad choices, or 2. They’re just unlucky and have some genetic thing. These awareness [days] seem to be reinforcing that if you’re aware of the health issue, it’s a good step, and it might be even sufficient to address the health issue. That really flies in the face of the complexity of the various forces that influence a person’s health and a population’s health.”
Those forces include environmental, societal, and economic factors—things that can’t be fixed with knowledge alone. “I think if more people understood that, perhaps we’d see awareness days looking a little bit different,” Purtle says. A better awareness day, he thinks, would spread information about the prevalence of a condition and its risk factors, as well as policy changes that could lessen disparities or help people living with the condition.
“Neither Leah nor I think awareness days are necessarily a bad thing, nor is awareness a bad thing,” Purtle says. “Awareness can be a first step toward changing behavior, but in my opinion, more importantly it would be a first step to positively address the policies that impact a population's health.”
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ucsdhealthsciences · 4 years
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Beyond the Body, COVID-19 Impacts on Daily Life
Stay-at-home orders make victims of violence more vulnerable
June 29, 2020 3:00 p.m. — To slow the spread of the novel coronavirus, states across the country began issuing stay-at-home orders as early as March 2020 with the goal of keeping residents healthy and safe. An unintended consequence of restricting people to their homes is that individuals are made more vulnerable to intimate partner violence and other forms of gender-based violence. Data shows that since March, reports of domestic violence against women and girls increased globally by 30 percent.
According to the National Domestic Violence Hotline, California is in the top percentile of COVID-related calls in the nation. In San Diego County, domestic-related calls increased roughly 3 percent between March 1 and April 25. In other large cities across the nation, rates of domestic violence-related calls have decreased. Officials attribute this decline to the lack of opportunity for victims to alert authorities as a result of the shelter-in-place orders.
“During an emergency situation, such as COVID-19, rates of violence are bound to increase as security, isolation and financial stressors heighten tension in the household,” said Argentina Servin, MD, MPH, assistant professor in the Division of Infectious Diseases and Global Public Health at UC San Diego School of Medicine. “For women and girls who are already victims of gender-based violence, stay-at-home orders leave them with little to no opportunities to distance from their abuser and further isolate them from their social networks and resources that can potentially help them.”
Gender-based violence — including intimate partner violence, sexual abuse, trafficking, female genital mutilation, as well as child, early and forced marriage — is directed against a person on the basis of their gender. According to Servin, whose research focuses on sexual violence, substance abuse and HIV/sexually transmitted infection risk, it is one of the most prevalent human rights violations in the world, where an estimated 1 in 3 women worldwide will experience physical or sexual abuse in her lifetime. Women and girls are most frequently the victims, however men can also be targets of such crimes. Due to the stigma against men, available data on prevalence, characteristics, and reasons of violence against males is scarce.
“I would advise people facing violence to talk to someone they trust about their experiences, whether it is a friend, neighbor, family member, co-worker or school counselor and to look for resources close to home where help is available,” said Servin. “Although seeking help from authorities is something that a victim of violence may not want or be ready to do, it is critical for that individual’s health. In the long run, that support can help save a life.”
Question: What can a person facing violence at home do to protect themselves during the current stay at home orders?
Answer: A person facing violence at home should be aware of the increased risk for violence during times of crisis. They should try to develop harm reduction strategies to reduce the impact of such abuse and look for resources close to home where they can access help if needed. The National Domestic Violence Hotline recommends that family and friends of potential victims develop a safety plan that can include alternative housing options, aside from hotels and shelters that may not be available.
Question: What resources are available, even during the pandemic?
Answer: In response to social distancing and quarantine measures, many resources are exploring alternative solutions, including the use of technology, in order to provide support for victims of violence. One example is ADT security, they developed and released a free mobile app designed to offer a possible lifeline for people suffering domestic violence amidst the lockdowns. The app includes features that are essential to supporting victims of violence, such as a silent SMS chat available 24/7, an emergency alarm that allows ADT to pinpoint the user’s GPS coordinates, and designated family or friends to alert when an alarm is triggered.
The National Domestic Violence Hotline is also available 24/7 at 1-800-799-7233. It also provides support online at thehotline.org or by texting “LOVEIS” to 22522. In California, individuals can text ‘911’ for emergency services, including calls due to intimate partner violence. The state is partnering with the California Partnership to End Domestic Violence (CPEDV), Airbnb and Uber to provide free accommodation and transportation to victims of such violence in Sacramento, San Francisco and Los Angeles.
Within San Diego County, support services are active, although adapted to adhere to social distancing ordinances.
California Indian Legal Services Offering services remotely by contacting 760-746-8941
Center for Community Solutions Most services are being offered remotely, with both shelter locations (Hidden Valley House-North Inland and Project Safehouse East County) accepting clients; 24/7 crisis hotline: 888-385-4657 or 858-272-5777
Community Resource Center Emergency shelter and 24/7 domestic violence hotline 877-633-1112 or 760-753-0252
Crisis House Open MWF from 11 AM – 3 PM Contact: Doreen Arce at [email protected]
Family Justice Center Offers assistance with safety planning, advocacy, counseling, and police reports for domestic violence reports in the SD county Contact: 619-533-6000
Operation for HOPE Foundation Domestic violence financial assistance requests (by email only)
Question: Is there anything that friends and family can watch out for if they suspect someone is a victim of gender-based violence?
Answer: Individuals who are experiencing gender-based violence may receive frequent, harassing phone calls from their partner, check in often with their partner to report their whereabouts, and go along with everything their partner says and does, often fearful or anxious to please them. Warning signs of physical violence include frequent injuries, missing of work, school or events, or dressing in excessive clothing to hide visible bruises or scars. Victims will often talk about their partner’s temper, jealousy or possessiveness and excuse their injuries with “accidents.”
Question: What can people do to support someone facing violence?
Answer: As a friend or family member of a victim of violence, it is important to frequently check in via phone calls, texts, video chat platforms or social media. If we detect signs of an individual experiencing violence, it is imperative to intervene and not dismiss the warning signs. Whether we are right or wrong in our suspicions, voicing our concerns with that individual could create a safe space where the individual does not feel alone and feels cared for. We should also direct the victim to support resources where they may seek help, or individually reach out to seek help for them if they refuse or are scared for their own safety.
According to the National Domestic Violence Hotline, COVID-19 could uniquely impact intimate partner violence survivors as follows: 
Abusive partners may withhold necessary items, such as hand sanitizer or disinfectants.
Abusive partners may share misinformation about the pandemic to control or frighten survivors, or to prevent them from seeking appropriate medical attention if they have symptoms.
Abusive partners may withhold insurance cards, threaten to cancel insurance, or prevent survivors from seeking medical attention if they need it.
Programs that serve survivors may be significantly impacted –- shelters may be full or may even stop intakes altogether. Survivors may also fear entering shelters because of being in close quarters with groups of people.
Survivors who are older or have chronic heart or lung conditions may be at increased risk in public places where they would typically get support, like shelters, counseling centers, or courthouses.
Travel restrictions may impact a survivor’s escape or safety plan — it may not be safe for them to use public transportation or to fly.
An abusive partner may feel more justified and escalate their isolation tactics.
If you need help, please don’t wait to get help.
— Yadira Galindo
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karix · 2 years
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WHAT NOT TO DO ON THE WHATSAPP BUSINESS PLATFORM
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The WhatsApp Business Platform has been a game-changer for businesses worldwide. The ability to tap into WhatsApp’s potential audience of over 2 billion people, most of whom use the app daily, has opened up a whole new universe of possibilities for brands who want to reach out and engage their customers, offer real-time support, and sell products and services.
But while getting a WhatsApp account for your business might be a straightforward process, the dynamics of succeeding on the platform require a lot of planning and attention to detail.
Today, we will talk about some of the most common pitfalls of using WhatsApp for your business. As you will come to see, offering a great customer experience over WhatsApp is often a question of what NOT to do.
·       What not to do on the WhatsApp Business Platform
1. Don’t spam people
This is the prime directive of WhatsApp Quality Based Marketing – do not send people information or offers they don’t need or didn’t ask for. If they initiate a conversation with you, you can use the 24-hour conversation window to share any relevant offers, or promotional content or cross-sell something they may be interested in.
WhatsApp’s Quality-Based Marketing guidelines clearly state that it is a good practice to make users go through an unambiguous opt-in process where they explicitly agree to receive marketing communication from your business.
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If you start sending unsolicited promotional messages en masse, you will most likely get marked as spam by a significant portion of your potential audience. This will reduce the quality score of your account, leading to issues with the deliverability of your messages and in some cases, getting your account banned altogether. Make sure you also use your WhatsApp channel to send important notifications, and updates and initiate conversations with your customers to provide some actual value.
You should also have a clear way for people to opt out from some or all messaging from your business and honor opt-out requests when you receive them.
2. Don’t set the wrong expectations
While the option to reach your business over WhatsApp is a great value-add for your customers, make sure that you communicate clearly what your WhatsApp channel is going to be used for.
Are you going to use the channel as a 24/7 hotline? Can customers expect to receive any special coupon codes or discounts over WhatsApp? Can customers find and buy products you are selling over a chat conversation? Can customers call your WhatsApp number if they have any support queries? Will they occasionally receive promotional offers from you if they opt-in?
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Map out your use cases beforehand and make sure you don’t overpromise and underdeliver.
3. Promote gambling, drugs, adult, or other restricted products
WhatsApp has strict content guidelines that are aimed at making the overall experience of using the app better for all its users. One of the main ways this is enforced is by disallowing certain business verticals from using the WhatsApp Business platform.
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 Verticals that are prohibited include
Adult content
 Alcohol products
Tobacco and its derivatives
Dating or relationship offers
Animal sales
Any type of weapons/ammo or defense-related content
4. Don’t send too many emojis
Emojis are like hot sauce – they are best used in moderation and only when they enhance the impact of the message you want to send out.
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It is fine to use the odd emoji to convey a tone (happy/excited) or underscore a call to action (e.g., call/email emojis). Just make sure you don’t go overboard. Our rule of thumb recommendation would be to use 4 or fewer emojis if possible.
5. Don’t make spelling and grammatical mistakes
Let’s say you were reading the brochure for a financial advisory business, but the whole text was formatted in a weird way. Or maybe you receive a free-form message from the business that wants you to entrust them with your finances, but every paragraph is filled with glaring spelling mistakes. Would the grammatical snafus make you more likely to sign on as a customer of the said business? Probably not.
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Bad grammar and spelling can get your message templates rejected by WhatsApp outright. But even if they aren’t, it will definitely hurt your chances of being taken seriously by the people you reach out to.
Make sure you double and triple-check for any grammatical issues before you send out any messages.
6. Don’t make it unclear what the user needs to do next after reading your message
So, let’s say you have crafted the perfect promotional message that both represent an emotion you’re going for and aligns with your brand voice. However, if you don’t include a clear call-to-action (or include too many) you are going to dramatically reduce your chances of conversion.
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Do you want your users to call you after they read the message? Is there a PDF you would like them to download? Should they visit a certain page on your website? Let them know.
Always include a clear call-to-action at the end of your messages when appropriate and include Quick Reply buttons to enhance the overall customer experience.
7. Don’t misuse user data
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As we have established, you need to comply with WhatsApp guidelines and other regulations that may be applicable according to the law of the land when you are collecting user data such as phone numbers, addresses, behavioral data etc. Don’t ask people to share other sensitive information such as account numbers, social security information or card details.
Make sure the only time you use this data is when you are providing contextual support to them within the context of your WhatsApp conversation. You are not allowed to share information that one customer may have divulged to you with a different customer you are chatting with.
The WhatsApp Business Platform is meant to drive higher quality conversations between businesses and their customers. By steering clear of the mistakes, we have outlined above, you will automatically set yourself way ahead of most of your peers.
If you would like to improve your WhatsApp marketing even further and learn some more insider tips, make sure you bookmark the Karix blog and read through the other detailed articles we have on this topic!
For More Info:
https://www.karix.com/products/whatsapp-business-api/
Reference URL:
https://www.karix.com/blogs/what-not-to-do-on-the-whatsapp-business-platform/
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