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#restaurant manager
1977blackout · 7 months
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Excerpt from Restaurant Confidential: The Down and Dirty Exploits of a Restaurant Manager
1977 Blackout in New York City
On July 13, 1977, at around 9:15 pm I am in the International Arrivals Building (I.A.B.) doing a walk-through to ensure that the food units and bars that usually close at 9:00 pm were indeed closed. I was nearing the end of my shift and my girlfriend Paula was going to pick me up in my car and we were going to go to her parents’ place in Vermont for a four-day mini-vacation. . .
Within one hour the backup lighting system failed and the airport was totally dark. Being a manager, the first thing you learn is to get the money, so I had all my management staff pull the gates in front of each bar and food operation and collect the money from the patrons. . . '
Available at Barnes and Noble - HERE
With the entire city and the airport blacked out, all flights were cancelled and literally thousands of people were roaming the airport in search of shelter and comfort.
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Available at Barnes and Noble - HERE
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I just found out I lost my job and job security with it.
Context - I’m, I was, a restaurant manager (both foh and BOH) at a seasonal tourist trap restaurant. We were open 8-9 months a years depending on the year. My boss has been wanting to sell for a few years and apparently he put it on the market last summer (I was not aware it was for sale, he never told me). Not even a week ago we had a call discussing our new staff and menu changes.
Today he called me. They signed the papers today. It’s sold. I was supposed to leave my home state (where I spend the off months) on the first to head back down to prep for open.
I don’t work a regular the 2-3 months I’m in my home state because it doesn’t make sense being there for such a short time. I do little stuff like babysitting/dog sitting, filing in at the family business, enough to mostly sustain me so I’m not completely dipping into my savings.
But now my job is gone, the job I’ve had for the past six years. My job security is gone. And I’m freaking out.
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Once upon a time there were a select few restaurants to choose from for casual sit down meals with friends and family.
Now, they seem to be on every corner. Every flavour, every price and all sorts of variety. For consumers its fantastic! For owners its beyond a challenge to grow market share in such a competitive climate.
Great Food, Great Service in a Great Environment was the secret to success, however, all aspects have evolved in a very short time. Food from all over the world is now available a block away, you don't even need to go there, it will be brought to your doorstep... insert a completely different conversation around how third party delivery companies are killing the bottom line and we are held hostage to them.
Some meals you can get hot and ready at your local grocery store, that was never a thing 12-15 years ago. Even 7/11 has hot and ready items.
Again, great for the consumer but a challenge for owners/operators!
So how do we change the landscape, and gain guests?!
Assuming we have the big 3 of great food, service and environment (Nowadays a fourth "Great Value" sneaks into the scene from time to time) there is a defining piece to this puzzle.... Our people!
Our front line staff that are "trained" as our "Brand Ambassadors" if you will. Supporting them are our management team! That full team will define our market share through core-operations and execution.
We already know to "invest" in out team. Great owners/operators that want a long term, sustainable restaurant understand this. These teams build a "name" for your brand in the community, the live community and, more importantly these days, the online community via google, yelp and so many more.
We have all seen our industry drop training standards marginally over the last number of years. When you ask staff / managers what are their biggest challenges you will hear..."Communication" as being one of the predominant red flags.
The challenge is to turn down the fire hose that the staff drink from and dial it back to core-ops. Keep it simple! Floor operations! What are your bill times off the bar and out of the kitchen? What does the quality look/taste like? Are servers executing their "Steps of service"? Are managers "Present" through the shift, physically and mentally. Are you staffed accordingly? Did you forecast a schedule? Do you have enough product? Did you order map with running pars? Are systems in place so you are "revenue ready"? and so many more spinning plates!!! Hence the challenge and love of the game.
So one question. How do we keep everyone aligned and focused and pointed in the same direction? Via communication of expectations and vision. Well....I found something that will help!
Literal gamechanger!!! Many years ago I used a "version" of this, not quite as evolved as this one. This keeps the team on point and in this climate the team means everything! Enjoy :)
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time-woods · 7 months
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off in some alternative universe theres a cosmic office comedy with some romantic undertones taking place
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rooneyrecruiting-blog · 9 months
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Best Restaurant Chef - Assistant Restaurant Manager in MI
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Restaurant Chef jobs are available on Rooneyrecruiting.com. We are here to assist you in finding a good Restaurant Manager and Assistant Restaurant Manager in MI.
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hotscalwestbengal · 1 year
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Are you planning to start a career in the hotel industry? Then you read this blog as it discusses some important facts about this industry and will help you prepare for the same.
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mapecl-stories · 1 year
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Cedric at the waterway
Marcus completed his first year of his cooking training in Aachen and was approached by his boss: "You come from the coast of Flensburg, can you please talk to my boy?" "What should I talk about with him?" he replied to the restaurant manager Karl-Heinz?” "Cedric is 12 years old and wants to play football on the Rhine riverside this weekend!" the boss said, "I'll turn that off!", he got an answer".
After a while in the kitchen, his boss sent the boy down, "CEDRIC!" shouted it from the kitchen and the boy asked: "What do you want?" "Shall we go play a round of soccer on the A1 at the weekend?" "You can also get the ball now and then?!" Cedric was horrified and shocked and replied: "I'm not playing football at the Autobahn!" "Why, wouldn't you also like to play on a waterway?" "What is a waterway?" "The Ring" (Ring means Rhine in Westphalian). Cedric thought for a moment, then Marcus added it again and said: "The Rhine is like the A1, on which all the freighters drive." What do you think, what happens when you swim in the sewer? a ship comes and the ship’s propeller pulls you to the boat with his wake?" In between, Karl-Heinz came down from his apartment and said: "That's why I sent you to this dude who will explain it to you". "It's okay, I won't go into the water there anymore" Cedric said and almost wanted to leave when Marcus replied: "That's good, and google what a bow or stern thruster is, that sucks you in too!"
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christyrdiaz · 2 years
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Restaurant Management Tips
Running a business is an art in itself. Managing a restaurant business is one of the most complicated arts, as it is completely a customer-driven business model. By making the right decisions at the right time and thinking uniquely with smart efforts, you can successfully excel in your restaurant's management. We hope our tips will help you in taking your restaurant to new heights.
Read Originally Published Blog: Restaurant Management Tips For Happy Employees & A Successful Business
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one-time-i-dreamt · 2 months
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I was at a restaurant, but then I realised I left my phone outside so I went and got it, and when I came back in, the manager was really mad at me so I had to fight him like in yakuza.
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lazycranberrydoodles · 10 months
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modern AU where they meet again at the fast food place Xie Lian works at and Hua Cheng has to figure out how to romance a customer service employee
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hey kid you wanna my treed (troll weed)
( can u tell I like Bruce more)
Damn Delta, back at it again with the MS Paint trolls
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yangsharperavery · 10 months
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ALSO…
the writers are absolutely JOKING about carmy’s panic attack cycling through everything about his entire life and him immediately calming on sydney entering it.
LIKE????????
PLEASE??????
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when-sanpape-arts · 21 days
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what's the restaurant in the dunmeshi restaurant au called?
okay, incredibly cheesy and definitely low hanging fruit but it's called The Red Dragon. when I was coming up with the au I initially thought it'd be a ramen shop but like, ultimately I think it'd be funnier if it were a premium casual sorta place that none of them are qualified to work at.
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echofades · 1 year
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You really are a happy-maker, you know that? JUDY & MICHELLE | DEAD TO ME (SEASON 3)
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carlyraejepsans · 6 months
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chinese cuisine truly is banger after banger after banger babygirl who does it like you
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rooneyrecruiting-blog · 11 months
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Restaurant Chef in MI
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Restaurant Chef jobs are available on Rooneyrecruiting.com. We are here to assist you in finding a good Restaurant Manager and Assistant Restaurant Manager in MI.
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